I filed a loan application on- line and never got a response. I called them and they told me I needed to fax them two employment check stubs. I never heard from them again. Bad customer service.
Loan department never call back ..you have to be calling them back leave voice mails an still no response.. Bank manger terrible ..I hated going into that bank…repo my truck changing jobs for $1200 2 months behind don’t care about your situation.. Wife worked there said it was managed terribly……
I just opened an account here and everyone that was there was very helpful. They went above and beyond to help me get in and get what I was needing. My family has been banking here for years and they have never had any problems.
Negative give stars?
Extremely rude representative sitting at the desk greeting people. At the busy times of the day they always have one teller, on top of that, that one teller is slow and doesn’t show like she wants to be at work.
My dad has been with this bank for years and never had a problem, I decided to change since it was in my area. Always use drive thru services and always hear a friendly person behind the speaker.
Terrible service!!! Loan officer never call back, even when left million of voice mails!.. Ever since loan officer Martin left, service is more terrible! Now it’s super rare to get loans from Bank even when I have good payment history with …
John Garcia was so helpful but one employee ruined the experience for me. I went in to help my mom get an account with SFCU and she was so rude saying not just anyone can walk in and get an account with them. She was extremely rude and sarcastic.
I bank with Firstmark CU but this CU accepts my debit card at their ATM’s. I went in to get change on a $100 bill and was told no because I am not a member. I will not be using their ATM’s any longer. The teller was too enthusiastic to tell …
I Have been a member of the Select Familey for 4 yrs.And want too tell everyone that reads this post.They are the greatest folks Ive ever had a privilege of doing business with.I was recently Blessed to be able too purchase my first new …
I went to the branch sharing and they gave me a loan off my income tax. It did not require to be on hold for 7 days. After I took a substantial amount out of my account, they had the nerve to tell me that it would be placed on hold. Why …
I’ve been a customer for more then Ten years. I can’t believe I was question about a payment of three hundred. I know I was late but was putting more then four thousand dollars into the account. I do things a sort of way to keep track of my …
This is an amazing bank with amazing people. They have went above and beyond to work with me during a very rough and difficult personal dilemma in my life. Mrs Trish is the absolute best! She is very honest and a very caring person. If you …
I give them 10 👎🏼.
Terrible management. I needed to skip 1 payment due to medical emergency, and first had to pay $25 to see if I even qualified! Turns out I didn’t qualify …
My brother died in a car accident back in November 2021 due to the actions of another driver. The car was my mothers and was financed from SFCU, and of all the awful things my mother has had to deal with, none of it compares to how …
I’ve read all the rating and can’t believe what I’ve read. I have never had a bad experience with inside tellers or in the drive thru.
Maria especially has been very helpful and patience. I guess things has changed over the years
Great friendly REPRESTATIVES
amazing bank, good people
Friendly staff.. Drive thru ATM.
Always Great Service & Smiling Faces !!!
Not the best bank but an up notch from one of those payday loan establishments.
The staff here is so friendly and helpful! They always go out of their way to help with any questions or problems I have.
Everyone is so nice and always do their best to help you .. they always come Thur for me ❤️❤️❤️
I filed a loan application on- line and never got a response. I called them and they told me I needed to fax them two employment check stubs. I never heard from them again. Bad customer service.
Loan department never call back ..you have to be calling them back leave voice mails an still no response.. Bank manger terrible ..I hated going into that bank…repo my truck changing jobs for $1200 2 months behind don’t care about your situation.. Wife worked there said it was managed terribly……
I have been banking with them for year’s and they have always been very helpful!!!
This credit union help me tremendously when I started my business and has always been good to me and my family
I just opened an account here and everyone that was there was very helpful. They went above and beyond to help me get in and get what I was needing. My family has been banking here for years and they have never had any problems.
Negative give stars?
Extremely rude representative sitting at the desk greeting people. At the busy times of the day they always have one teller, on top of that, that one teller is slow and doesn’t show like she wants to be at work.
My dad has been with this bank for years and never had a problem, I decided to change since it was in my area. Always use drive thru services and always hear a friendly person behind the speaker.
Terrible service!!! Loan officer never call back, even when left million of voice mails!.. Ever since loan officer Martin left, service is more terrible! Now it’s super rare to get loans from Bank even when I have good payment history with …
John Garcia was so helpful but one employee ruined the experience for me. I went in to help my mom get an account with SFCU and she was so rude saying not just anyone can walk in and get an account with them. She was extremely rude and sarcastic.
I bank with Firstmark CU but this CU accepts my debit card at their ATM’s. I went in to get change on a $100 bill and was told no because I am not a member. I will not be using their ATM’s any longer. The teller was too enthusiastic to tell …
I Have been a member of the Select Familey for 4 yrs.And want too tell everyone that reads this post.They are the greatest folks Ive ever had a privilege of doing business with.I was recently Blessed to be able too purchase my first new …
I went to the branch sharing and they gave me a loan off my income tax. It did not require to be on hold for 7 days. After I took a substantial amount out of my account, they had the nerve to tell me that it would be placed on hold. Why …
I’ve been a customer for more then Ten years. I can’t believe I was question about a payment of three hundred. I know I was late but was putting more then four thousand dollars into the account. I do things a sort of way to keep track of my …
This is an amazing bank with amazing people. They have went above and beyond to work with me during a very rough and difficult personal dilemma in my life. Mrs Trish is the absolute best! She is very honest and a very caring person. If you …
I give them 10 👎🏼.
Terrible management. I needed to skip 1 payment due to medical emergency, and first had to pay $25 to see if I even qualified! Turns out I didn’t qualify …
My brother died in a car accident back in November 2021 due to the actions of another driver. The car was my mothers and was financed from SFCU, and of all the awful things my mother has had to deal with, none of it compares to how …
I’ve read all the rating and can’t believe what I’ve read. I have never had a bad experience with inside tellers or in the drive thru.
Maria especially has been very helpful and patience. I guess things has changed over the years