Self-Direct

Personal care service, Self Direct Inc

Self-Direct, Inc. is a NYS Department of Health Licensed Home Care Agency and a certified Women in B See more

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Self-Direct Contact Details

  • 7758 Maple Rd, Baldwinsville, NY 13027
  • 315-635-5374
  • Saturday Closed
    Sunday Closed
    Monday 8AM to 4PM
    Tuesday 8AM to 4PM
    Wednesday 8AM to 4PM
    Thursday 8AM to 4PM
    Friday 8AM to 4PM
  • http://selfdirectinc.com/

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Self-Direct Reviews ( 12 )

  1. One of their aides named Kaitlin walked out and left my son who is paralyzed and unable to care for himself completely alone and never returned. When we asked the Director to make changes in their policies to reassure us this would never happen again they blamed it on him and dropped him as a client.

  2. This office is horrible. The owner does nothing but yell and complain about everyone including her family who works there. I would say Pat treats family better but it is far from the truth. She pays them more so that’s probably the reason. Caring and compassion is required in this industry and she lacks both.

  3. I have been working for self direct for a year & they are great! They are very understanding with any time off sheets, & if your running late to your shift. They have great staff Kelly Lori & April are some of my favs.

  4. First let me state that I am far from impressed with their services. I hired this agency in june 2015, promised a lot of Help. Got nothing! They promised I would have a Aide in July 2015…I didn’t get an aide till Oct 2015. My service …

  5. This place is toxic. The clients are wonderful people who just need help and besides a few good ones this company is horrible to work for and have take care of people you love. So many people call in and they don’t find replacements, they …

  6. Employees are treated as pawns and are valued by how much they can do instead of the quality of work if you don’t cover the many shifts that people call off from your givin an attitude, if the company needs to cut spending aides get the …

  7. Some reliable second-hand info for you, dear readers: Self Direct’s workplace culture is as toxic as it gets. Chornobyl level toxic. Batsh*t, petty tyrant “leadership” with all the classic signs of imminent-but-somehow-never-occurring …

  8. We used Self Direct for my mothers home care for over 3 years. The aides they sent to help us were wonderful. My mother never thought of them as workers but as family. They treated her the same way. There was never a time that we were …

  9. Office staff is incredibly kind, supportive and team-oriented. I’ve never experienced a time when I was not offered support or guidance when needed. Management is involved in ensuring the success of the company and the success of its …

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