SenaWave Broadband Internet

Internet service provider, SenaWave Broadband Internet

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SenaWave Broadband Internet Contact Details

  • 2075 S Pioneer Rd Ste B, Salt Lake City, UT 84104
  • 801-217-9000
  • Saturday Closed
    Sunday Closed
    Monday 9AM to 6PM
    Tuesday 9AM to 6PM
    Wednesday 9AM to 6PM
    Thursday 9AM to 6PM
    Friday 9AM to 6PM
  • http://www.senawave.com/

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SenaWave Broadband Internet Reviews ( 121 )

  1. It’s now been a week since they came and set up my internet, it’s been blazing fast and hasn’t went down once. Do yourselves a favor and cut the cable or phone company loose and give these guys a call.

  2. There internet is always slow…… they don’t give u a business account even though you work out of your house. They don’t have good support and they have limits and then they throttle your data.

  3. Terrible company. Connection was spotty at best. Ran into issues where the internet would constantly go out. They couldn’t find a solution, and ended up canceling our service. 1/10 would not recommend

  4. Ladd is a pretty reasonable guy. Unfortunately service didnt quite work out for my particular situation but they were fair enough to let me out of the contract.

  5. I thought Century Link was bad. Internet connections drop on a daily basis for long periods of time. No explanation on their webpage on outages or updates. If I could I’d switch to Google Fiber.

  6. Great internet for a great price. Customer service is very responsive and accommodating to its customers needs. By the time it came time to cancel my service due to moving I had nothing but good things to say about the service I was provided.

  7. Been with Senawave going on 5 years and have never had any downtime. Excellent service and customer relations. Great for a small business. Would highly recommend.

  8. The price of their public IPs went up each time I called. Sure IPv4 exhaustion, but this was just an upsell. It was cheaper to set up a bastion VPS with a WireGuard tunnel home. This is safer, too. …

  9. From my personal experience I wouldn’t recommend SenaWave, our connects have been unreliable and I hardly even get 1mb Download speeds. I tried to call customer service and all they told me was to turn on and off my router…

  10. Dave and Jace went above and beyond during the install period, really proved that they cared. The speed we’ve gotten so far is much faster than we previously had. would easily recommend Senawave.

  11. Love our new phone and internet from Senewave! We needed guest wifi and a direct wifi for all team members, they made the switch very smooth and we are very happy with our service. I would recommend Senewave.

  12. Senawave is the best for all Internet, Phone and all Services. The support is the reason you want to go with this company. Big shout out to Dave Bradshaw, Chris Brown, and Ladd Marshall.

  13. I had a job that required a dedicated internet line. Something that would not have a lot of outages. Well, that was not the case with these people. For a month it kept going in and out. I told them that I need a dedicated line that did not …

  14. SenaWave went above and beyond when I switched from my previous Utopia provider. I went from getting 20Mbps to almost 100Mbps on their fiber connection. I would highly recommend them for their excellent service and quality connection.

  15. I only get 1.2 of the 25 mbps I’m supposed to get and its a reoccurring problem, they throttle their internet as well. Constantly their whole network goes down. …

  16. We got great speeds the first day. After that the speeds kept declining until eventually it quit altogether. Gave them a call and no answer just a referall to visit their webpage…..well that does a lot of good if you can’t connect. …

  17. Just looking up a service to get online with Utopia. Senawave is the only one that offers less than 1gbps and 250mps options and they are the exact same price as others. That is a major red flag to me. I would suggest against this provider.

  18. After trying three providers over six years, Senawave has been the best ISP to date for us in Saratoga Springs. After two years with them, we had major router problems for months (rebooting many times a day and slow speeds at night). We …

  19. Amazing internet! I have been with at least 4 over internet providers and these guys are by far the best! We never have any skipping or buffering and we watch a lot of movies. We have never had a problem with billing either no hidden fees …

  20. SenaWave has been a breath of fresh air compared to all other internet companies. To the point billing followed with amazing ping time and very fast internet speeds. I highly recommend SenaWave for business or residential internet.

  21. Great deal, friendly service and the internet runs great! Dave C was our installation guy and he was nice enough to reschedule last minute (our fault!). We had forgotten about the installation and were on our way out the door when he showed up. He offered to come back later that afternoon and we really appreciated that. So cool of him!

  22. Quality local internet service provider! After completely unreliable and unsupported service from Xfinity, SenaWave has been a dream! It’s reasonably priced, consistent service (backed up by Speedtest checks).

  23. had an issue with our senawave service and Nick was super attentive and m was very calming and supportive in seeking a solution to my connection problem. highly suggest him and the customer service exceeded most!

  24. Poor service with slow and inconsistent speeds. The majority of the employees that I’ve worked with have been amicable and willing to help. My most recent conversation with a customer service rep, a mister Brown, was incredibly …

  25. I have loved the excellent service received thru SenaWave. BLAZING internet speeds and very rarely an interruption of any kind. Great service too. I strongly recommend their service.

  26. Their customer service is not only efficient but thorough. Their technicians are quick and very helpful. They are willing to help with all aspects of the job including improving your knowledge of your work space. If you’re not sure if they …

  27. Outstanding service and excellent reliability! We have used Senawave service for nearly a year now, with zero problems. Fast installation and great support – 5 stars for sure!

  28. The service has been extremely reliable and fast over the last two years. I highly recommend the service for the value and amazing customer service. I have never had technical issues and everyone I have spoke with over the years have always been great to work with.

  29. Senawave is great. Their fiber internet service is awesome and the people are great to work with. If you’re looking for better internet personally or for your business, I would recommend Senawave.

  30. After an unfortunate experience with Comcast, we were in a pickle and needed Internet and phones for our business right away. Senawave was able to get us up and running within just a few hours of our initial phone call! These guys are local, fast, and truly care about making sure that everything is set up just right.

  31. Sena Wave has been our business’s internet provider for close to six months now. We were located in an underserved part of Lindon where Veracity had quoted us nearly $700/mo. for a 10 Mbps. We got three times that speed from Sena Wave for …

  32. We have been very pleased with our internet service from Senawave and their tech support is fantastic. Their agents are friendly and knowledgeable and any issues we have had have been resolved very quickly.

  33. We switched to Senawave for our home internet service almost a year ago. It has been a great change for us. We actually get the speeds advertised at the price we were offered. If (and it is very seldom) the service is interupted, …

  34. Had my business internet and phone service in Salt Lake with Senawave since November 2015, transferred my home internet and phone service in Bountiful over to Senawave a couple of years ago. Have been really happy with their products & …

  35. After dropping Comcast Business for Senawave a year ago, I can without hesitation say it was the best decision our office has made for our Internet service. I run a large coworking office with up to 40 people using the internet on multiple …

  36. SenaWave has been a fabulous company to work with. When we moved into our new office in Saratoga Springs – there were no internet service providers available with a decent speed. Comcast would not service, Centurylink was only able to give …

  37. Awesome customer service. They walked me through their options quickly via email and Jace arrived the following day to get me set up. Internet is working great. Everyone I have met or talked to at the company so far has been extremely …

  38. Our family got wireless internet through SenaWave about a year ago and have been fairly satisfied with it. The price is lower than we’ve been able to find anywhere for the speed we’re getting. We have experienced some service outages a …

  39. My firm is a decades-old national construction firm based in Missouri. We have built hotels, hospitals, casinos and living spaces nationwide. We used SenaWave in SLC starting in 2016. We will start more construction in SLC in 2018. We have …

  40. They provide good quality internet, but I am giving 2 stars because if you need to cancel, you need to provide notice with 30 days in advance. Any other place or service can be cancelled with 1 day in advance. So now I am paying a full extra month for no use. Nice way to make an extra buck.

  41. The best provider ever based upon the value over the price. Good speed, clear cut in pricing, great customer services, clean billing system (no hidden fees nor messy accounting systems like Xfinity it Century Link). I have lived in …

  42. We’ve had a great experience with SenaWave. We called them with an emergency need for internet and they came out the same day to tell us about options we had for our business. Once the contracts were signed they had technicians on our …

  43. We use SenaWave at the office, the internet services are outstanding and prices are unbeatable. No one in the area can come close to the speed, reliability and price that they offer. To top it all off the customer service is amazing. I highly recommend SenaWave.

  44. We’ve had internet service through SenaWave for two years now and have been very satisfied with their service. There have only been two occasions where we had issues. After calling customer service, they quickly fixed the problem and restored our connection immediately. Their service is fast, reliable, and friendly. Thank you!

  45. My experience with Senawave has been absolutely fantastic! I signed up for 40 mbps and the speed was perfect for me. I live alone and use my computer, apple TV, and phone all at once and never experienced any issues with speed. The …

  46. Fantastic ISP and phone company. I use Senawave at a few client locations as well as at my own office for both internet, phone and fax service. Their offering is rock solid and quick. The key benefit is their support speed and the knowledge of their support staff- I always know we’ll be taken care of and treated right.

  47. You and your team left me very happy. I spent almost a year trying to get help with my issue with not having signals from my TV. Thanks so much. Even the Geek Squad could not help. People just don’t care about people any more. You guys showed that care. I still have questions. Thanks!!!👍 …

  48. SenaWave is the best internet service provider I have ever had here in Utah. They have phenomenal customer service, with personable and approachable customer service representatives. Kudos to their whole very professional team, who got …

  49. Out of all the internet providers in Utah I’ve worked with (and I’ve lived in Springville, Orem, Provo, Payson, Lindon), They have by far provided the best service and the most reliable internet with no surprise costs. I got them through …

  50. I’m down here in Utah County. I’m sure speeds are great in other areas, maybe even other areas in this county, but the speeds were terrible for us. I would run speed tests and get tops 5mbps. If there was another person streaming in the …

  51. We love working with a business like SenaWave that function like a mom and pop shop. They are easy to get in touch with, quick to respond to any support issues, and recently with the Covid-19 crisis have been incredibly flexible with our …

  52. Brendon Williams was fantastic with helping me set up my SenaWave internet. He was professional, friendly, thorough, and quick. I could not ask for more. Thank you Brendon – you make SenaWave look great!

  53. Senawave has always been and incredibly stable internet provider for us. They have also helped us with a great wireless infrastructure and phone system. Their in house expertise is unmatched. Customer for life!

  54. I moved into an apartment building near downtown SLC after years in the burbs tied to COMCAST/Xfinity for my internet and cable. We chose to go with SenaWave as our provider and couldn’t have been happier. We paid for a mid-tier speed and …

  55. We loved having Senawave fiber internet. We had a choice between Senawave and Google but Senawave was cheaper so we decided to try it. We were so happy with them! Their customer service is great and we never had problems with our internet. …

  56. Changing a client’s equipment with other vendors is a hassle. Not with SenaWave! They were responsive and VERY nice. Competent, too. Plus, their WISP service is fast and stable! I recommend these guys!

  57. Update: It’s Better now. The VPN seems to work like it should. I’ve never gone up to 150mbs like the promised netspeed when I moved into these apartments. I’m not expecting it to be exactly that speed but, it should not be only half that …

  58. We had Comcast for a long time, and we wanted to take our business to a local company: Senawave. They are faster, cheaper, responsive, and courteous to all our needs. I have the highest recommendation.

  59. The team was on time, easy to work with, and very professional. They hooked up the internet, communicated with me on were things were at, plus tested the line before they left to make sure the internet was working. I love working with …

  60. I have loved having senawave as my internet service provider! Prior to switching I had a lot of problems with my previous provider and streaming. Since switching I have not had a single issue. The service is fast and very reasonably priced. …

  61. Needed business internet service in a hurry. The entire team from Senawave where awesome. Previous Tenant had cut the fiber to the suite and these guys still got it done. Ladd, Jeremy, Quentin and Chris were all 5 star along with the rest of the team.

  62. My company has been with SenaWave for 7 years. They have always had great customer service and we have never had any issues with not being able to connect to the internet which is important to us since we are an internet based business and fulfillment center.

  63. We’ve been SenaWave customers for a number of years and have been pretty happy with their service, but after our upload speeds slowed to a crawl, they really stepped up. First, it only takes a few seconds to get a human on the phone. Then, …

  64. I have had Internet for almost 2 years through SenaWave. I have been living in a condo that provided this. Hate the condo but love the internet. I have worked from home the last two years and never had an issue. I am moving out soon and I will miss having SenaWave. Thank you for good customer service as well as great internet.

  65. We’ve been with SenaWave for more than four years now and the experience has been night and day in comparison to our previous provider. Today I needed to make some adjustments to our account to reflect changes in our business. The call was …

  66. I started using Senawave in 2013. They do a great job. Great customer service. Great prices. Internet is stable/reliable. Over the years, the internet has gone out or gotten slow a few times at my home, but whenever that has happened, …

  67. THE BEST/FASTEST/MOST RELIABLE FIBER INTERNET I’VE EVER HAD! I’ve had SenaWave at my apartment complex for a long time now. I am moving this week and was ecstatic to see that SenaWave is available where I’m moving. I play video games, …

  68. For years, we had a real challenge trying to find the right internet provider since our building did not have a wired connection. Senawave provided what we needed – reliable, fast internet – without a wired connection. We liked them so much …

  69. Brendon was great helping us diagnose and fix the problems we were having with the internet. The router we had went bad and Brendon assisted in helping get the new one set up. I really appreciate his help and feel he went above and beyond – he is a great employee! Thanks!!!

  70. Nick gave the best customer service experience I’ve ever had. I had a very serious problem with a new at home job, and Nick put every bit of time and effort into helping me.

  71. Senawave is incredible. There service is as you would expect but even better is the customer experience. Rarely a wait, local people to talk to, quick to reply, easy to call back. If only the other companies in the internet world understood how to run a business like Senawave. I’m a customer for life.

  72. SenaWave was great to work with. Their internet is lighting fast and their tech support was very helpful. I had issues i was working with them on and I was mostly working with Dave on those things and he helped me at all times of the day …

  73. Excellent customer service, very fair pricing, effortless set-up, speedy fiber internet (upload and download), hassle free setup and billing – a no non-sense team. I am super happy. On top of that, no one else was offering any help up in Brighton.

  74. Senawave and Utopia Fiber have been fantastic, I can’t speak more highly of the service and quality they provide, 10/10 really more people should join them! Thanks senawave and utopia for you support through these years of service.

  75. So excited to finally get WiFi in Brighton! All of the employees at Sena were professional and helpful! The installation and WiFi performance has been excellent! Join with confidence.

  76. SenaWave is amazing in both their product and their services provided. They are extremely responsive, and always in a professional and polite manner. Their services hardly ever experience connectivity issues or anything of the sort, and if …

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Location

2075 S Pioneer Rd Ste B, Salt Lake City, UT 84104

SenaWave Broadband Internet reviews