(Translated by Google) If I could give 0 stars, I would do so. I do not recommend anyone doing business with this financial institution apart from having very high interest rates, even for a month late they send the car to be removed or the …
TERRIBLE DO NOT I REPEAT DO NOT IF YOUR CAR DEALER IS WITH THEM DENY EVEN RETURN THE CAR WORST PLACE EVER NOTHIING BUT FOREIGNERS THAT ARE NO HELP NOT LISTENING
This company bought our account from the car dealership and has been charging us for automobile insurance. I have had progressive insurance since driving off the lot. I have called and emailed them several times and the guy tells me they …
Worst customer service I return my car over 2 months ago and they haven’t give my money back yet and every time I call them they that they working on it it’s been 2MONTHS already and I’m still waiting I ask to speak to a supervisor but they …
I have never missed a payment up until this Pandemic, my business was closed down and doesn’t open back up until the end of June and they were not willing to work with me, they disabled the GPS on the car so I couldn’t get to work to pay them if I could
Worse experience ever I went to pay off vehicle they double charged me know two months later they say I owe them money still when they actually owe me money. Some one should shut this place down
Rude… and poor communicators. Get it together! So glad my dealership of choice is switching finance companies 🙂 and PS: a payment is not late if it is due THAT SAME DAY. IDIOTS! LMAO. Anyone can get hired there. High-school dropouts and all…
When i first got with this company …they had HORRIBLE attitudes…but now they seem to have new people…and they work with me alllll the time! This is a good company over all…they are willing to help
Worst place ever my truck was picked up for being late one payment that’s 75 dollars!!!! When I called they actually yelled at me and hung up! They are so rude and no coustomer service skills.
Horrible place they take action with no notification. Thought my payments were taken care of untill one day i go to work and car is gone. Almost like it’s all they’re staffs first day
They are a bad car lender they approved me and after a month they said did not want to approve me now i am stuck with a car i signed papers and was allowed to drive off the lot and that is another story do not buy from Kepples buy here pay here Dubois pa he will stick it to you
Are they out of business I have been calling for a month to make a payment and no one answers and goes to voicemail what are they gunna come repo my truck because I’m behind and didn’t make a payment answer the phone so I can pay!!! I also left several voicemails with no response from them!
The manager Al, has no respect what so ever. He is a very rude and unprofessional. Al he thinks about is his payment and does not care about anything else. Dealt with him on the phone several times and he had the worse demeanor there is.
They are only lender that will deal with all you guys that complain. You guys forget that either you make no money, don’t pay anyone, or you can’t save a penny. Otherwise you wouldn’t be trying to borrow from a special finance auto lender …
Worst Customer Service!!! They don’t try to help you even when you wave the money in their face. They don’t care about the person. Will NEVER do Business with them again. Still waiting for the Supervisor to call me back. Not holding my breath.
I honestly do not think they are rude. They are very helpful. If I am behind or a little late I just touch base with them and they note it and work with me. I am very thankful for this company !!!!! Good job.
ABSOLUTLY THE WORST COMPANY I HAVE EVER DEALT WITH. AS MENTIONED IN OTHER REVIEWS ITS NOTHING BUT A RIP OFF. THEY HAVE 0 AND I MEAN 0 CUSTOMER SERVICE SKILLS. IF YOU HAVE AN OPTION TO CHOOSE LOAN COMPANIES DO NOT AND I REPEAT DO NOT USE SENSIBLE LENDING. TERRIBLE COMPANY.
I been super lucky to get Annett ONE OF THE CUSTOMER SERVICE REPS most of the times I have called with questions or concerns she has always been very helpful dedicated to helping and answering all questions and doubts I had , she definitely …
Call to get a hold of a supervisor i was told by two different people they are not transferring my call over to a supervisor. Poor professionalism. Poor customer service just poor everything.
I never thought I would have to go thru process of car payment this company made that very easy for me with the choice of weekly low payments and a small down payment they were willing to give me a loan for my Infiniti fx35 thank you …
Do not get loans from these ppl. There customer service team is rude and treats people like they are disposable. But I bet my monthly payment isn’t. This company need a to be shut down!!!
I had already paid my bill a day before the due date, charged my card 2x and lied about issuing a refund. No one at this company likes to reveal their name or agent #, highly disappointed.
This place is awful!!! I have bank statements of my payments made to them for my vehicle…which they are claiming was never paid. Nobody answers the phone there or calls back when I have left tons of messages. They are also not accepting phone payments or payment online for a month now!!!! Worst business ever!!!!
I am still paying a note on a car that is inoperable to me. I told them that the engine went and the warranty people isn’t trying to fix it their response is that has nothing to do with us ma’am.
TERRIBLE. Walk instead of buy a car through them! They say a payment is missing….however they cannot manage to charge two cars from one account correctly. Charging me and not my husband, then claiming I still owe a full week??? Scammers to the core. AVOID
Do not I repeat do not trust this company at all…..I don’t know how and why they are still running?? Poor customer service just poor everything. I wish that I read these reviews before signing anything because I would’ve dodge the biggest bullet.
Had auto pay set up the admitted fault on charging 2 extra payments which caused me to over draft 75 dollars pretty much said I was hit was the money I need to survive for my card and for food for the week.cant believe this went against what we agreed upon.
Very bad people give out very high loans like to the banks like to the towing companies Call them up send them what is let them know the call’s sitting in the tow yard they get back to us tell to fax the tow bill over never when they get …
Worst company to deal with they never even sent me a welcome package not one piece of mail but a late notice …and waited till loan is 98.9% of the loan paid off to give me trouble THEY SUCK !!!!! don’t recommend… thought about getting a larger loan thru them but thought twice NO WAY Also they do not report you correctly to credit
Wow what could I say they are my must rudest unprofessional people I have ever dealt with I would never recommend them to any one I fell sick with lung cancer and had to have surgery I fell behind on some payment and when I asked for …
I don’t understand how I had an active policy and they stated that I had changed my insurance or that my insurance was cancelled when in fact it was not. 1 further pointless step I had to take yo get my car running again.
The worst company I have ever had to deal with will never deal with this company again worst customer service ,bad attitudes,even mangament worthless they will lie steal from you want call back don’t try help you I would not I repeat will …
If I could give them no stars I would they withdrawal money they are not authorized to take from your account and will never allow you to speak to a supervisor
They harassed me over insurance when i was insured an had my premium raised by 130$ not worth doing businesses with will never do another financial business with again dnt get no cars from them not worth
I wouldn’t recommend this company in anyway, I’ve been dealing with this company for about 3 years and I have nothing good to say. I can never contact anyone in the office, they lie and just make things difficult. It’s 2018 and you still can’t make payments online. I would run the other way!! Run fast!
This is hilarious. Most of these 1 star reviews are from people who admittedly say they were late or behind on their payments, then they want to blame the people who lent them money in good faith when they couldn’t repay the loan. HELLOOOOOO why is the lender’s fault you didn’t pay your car note?
Sensible Lending did a great job with our auto-loan! Every step was well guided. They are attentive and knowledgeable, and just all around a great company to work with. Their Pros make the entire process complete painless. Had a very nice experience with Sensible Lending…
This company could not wait four days for a full payment. Instead they have decided to pick the vehicle up and hurt my credit. I would not suggest this loan company for anyone who is trying to rebuild their credit especially during or after COVID-19.
Sensible Lending is extremely knowledgeable about the auto-loan process and the sequence of steps required to get to closing. They are very alert to problems that might arise along the way and uses creativity in solving them when they …
My car was taken back during the covid 19 outbreak. Out of work for 6 months just started back made payments of what i could during this time.unconscionable that they would do this but im better off car was a money pit from beginning, their in bed with the dealers of these cars. Good riddance sensible auto
I got an awful interest-rate from them, but at the time I got the loan, I had recently lost a job and had to take what I could get, so that’s on me. Fast forward two years, I paid off my entire loan with not a single late payment in …
this is the Worst company I have ever dealt with they are mean and unprofessional DO NOT DO BUSINESS WITH THEM. They are only after your money don’t care if you have any problems. I was leasing a 2008 Chrysler town and country from them. I …
Never had an issue with this company, they always were great when I called with questions and nice. my payments have always been taken out on time and just the amount agreed. I would certainly use them again.
These guys are great they will truly help you and give you the best rates and prices i am so excited that i was able to do weekly payments in which i am paying more before the due date guys if you want great service i personally recommend …
DO NOT CHOOSE THIS COMPANY YOU WILL ONLY HURT YOURSELF!!!!!!If I could give this company 0 stars I would. They will not work with the customer in anyway . There “policies” just have you running in circles . My as well as maaaaaaany others …
The only review and advice I can give is… find another place to finance with.. after you reach a certain amount you have to jump through flaming hoops just to pay off your loan… I have never faulted or been behind on a payment… when …
The call center representative named Dominck was very rude. He needs customer service training. He literally talked to me like we were in the street. When I asked to speak to a supervisor he began to get loud and over talk me. I even …
Ever since they got this new computer system put in there office they claim I’m late. I pay every month for the entire month then all of the sudden bam I’m late on payment because of there new system. Everytime I call I get told this call …
Be warned dealing with this company is a risk! They are not a BBB affiliated, and you will be at their mercy, as will your bank account. They insist on installing a GPS locator in the vehicle, they explain it to you as a asset protection …
This company has the absolute worst customer service ever! My payment we set up every two weeks when I get paid. The first two times I called I was told what I had to say didn’t matter and then hung up on. . They didn’t take the payment out …
horrible company with rude, incompetent employees. They sent me a bill before i even got to sit in my new car. They also called me for weeks on end saying i was not current in my payments. What they didnt know was that my payments are …
Poor business manner Waited over a month to have a supervisor call me. They leased a car for a company who went out of business a week prior to selling me the car. After 3 months of a blown up car and no help I personally can say they need …
Do not use this company! Got put into a lease with them on a used car that I paid way to much for. Than to find out that they have a ballon payment at the end of my 5 year term. Paid my loan off with them. They send my title to my car. …
They were very helpful and made the right decisions when my vehicle purchase became a nightmare I was very please with how patient they were even when I was fully frustrated
I had an auto loan with them from 2015 to 2016 which was paid in full. They are listed on my credit report twice!!! Once as paid off in full and the other as “paid by dealer” during the first month I had the loan so it’s an obvious error in …
This is the most unprofessional and unorganized auto finance company I have ever dealt with!! The phone reps are rude and are not helpful at all!! They expect a payment the next week after you sign the contract. They will call you if you’re …
This is the worst place ever! I switched insurances and they state that they haven’t received any information about it when my insurance lady sent them information 5x already. They want to steal money from you. I’m trying to get out of this …
Worst bank ever! I didn’t know when they were financing my car but man it was the worst mistake of my life letting that bank finance my car. I just wanna get it over with n pay the car so they can get off my behind. You are on top of ur …
This the WORST loan I’ve ever had. 4yrs of torture. Wrongful Repossessions due to problems in their “system” on their end. I’d rather walk to Florida than apply for another loan with them ! They hire young kids that know NOTHING about …
when I did a job change I didn’t automatically set up auto charge, when I called to do so they claimed they did. they didn’t. and I was out of the country which is why I set up auto pay. i also gave my email incase of and event like this. …
Horrible lender will NEVER do busyness with them again. They will take your whole loan from your account and when it’s time to make your last payment they tell you certified check or find a western union waste your time and delay process to get your title !!! Too much to write
I have 3 more payments left on my car this company has been nothing but absolutely fantastic. I did not have to take a 5 year loan!
What great feeling …
*DO NOT USE THEM*…Paid my loan off in September, I got bill of sale I got my title, they still are reporting to my credit depo that I owe $1, they refuse to help me when I call, telling me to dispute it with my creditors, and woNt close …
I had heard a lot of negative remarks about this financing, and when I financed it was the only option I had to get a car. I went with it and In the beginning it was smooth, I paid faithfully like I was told because I had direct deposit and …
Worst bank ever. They don’t know what are they doing, first they tell me I can do a certain amount online and then do the pay off by near me but then they returned half of the money that I already pay, put my balance on the first amount …
I called to pay off the balance of my loan and was told I cannot do it online or over the phone. I could either wire them money through Walgreens/CVS or send a certified check. Not sure why I have to jump through hoops to pay off my loan.
I was checking on my credit report and found out they reported my last payment as a reprocessing because it’s their policy not to process the last payment on the card they had processed every other payment on. They didn’t notify me by mail …
I never had a problem with car payment place. First of all my car is trash. Second of all I miss 2 Payments and my balance is 500, because these guys was pile on 50 Xtra for insurance I had insurance until last month so how would I ow 500 …
Horrible experience. Don’t use them. They send you on a wild goose chase for important documents. I paid my car off in April 2022 . I have yet to receive my title as of July 7, 2022. I have called them several times. No urgency for my …
Right now I have been with this company for a year and a half I brought a truck to a dealership and the people at sensible Auto have my bank information my checking account and they forget to take the payment out because it’s done each week …
Guy named Robert worked hard to get me a deal I needed. He kept suggesting things and we figured a great payment plan. Thanks Robert! 5 stars to Sensible auto and yourself.
I will be talking to a lawyer about the way that report to the credit reporting agency. Illegal and I have spoken to them about this before. I will be filing a lawsuit. Anyone else would like to join me is more than welcome.
If I could go any lower I would. For starters I haven’t received anything about my loan since your company took it over. Customer service is a walking joke. All I’m trying to do is pay my car note. I can’t do that cause I don’t have …
Very unprofessional the repo companies they used are very unprofessional an I’m in the process with f seeing do to one repo company takin my belongs an keepin them. So plz be aware of this scam place
THEE WORST COMPANY!!!! The customer service is TRASH! EMANUEL IS THE WORST!!!!! They PURPOSELY send calls to voicemail! I had to call from THREE different numbers after they have hung up the phone on you! I HATE them! -5
Worst! Absolute worst company to get a loan from. The 1 star it receives here on Google is so accurate. This was my first car note and I regret it so much! I was put in an upside down loan. Sold a car that was nowhere near the value it was …
Worst. Company. EVER. I told them to come get their car, they said they would, didn’t come get it until I was $1,200+ behind on payments (I told them I wasn’t paying them a dime ever again) I also informed them that they need to let me know …
Sensible Auto is by far the worse experience I’ve encountered financing a car. Firstly, I financed through a company called Best Choice and set up recurring payments. Sensible auto bought my account and its been down from there. I’ve never …
I had a 48 month loan with Sensible Auto, with only $2k down when every other financing company wanted $3k+ down. I had zero issues most of my loan, decided to trade this car in and waiting for the new dealer to pay off the loan. Never had …
If I could give a -5 I would. This is ABSOLUTELY the worst finance company I have EVER heard of or dealt with. My contract was one they bought out from my previous finance company & I ABSOLUTELY HATE THEM! They have zero empathy or …
NEVER EVER EVER EVER EVER EVER EVER use this company❗️ Terrible customer service and their whole process is questionable to say the least. Joe hackley ,who handles the lien releases seems like the only one with sense. Had to speak with with …
This is the worst finance company I have ever dealt with in my entire LIFE! They show no concern or care for any of their customers. They will literally talk you in circles when you ask for any type of help or for any request on their end. …
(Translated by Google) If I could give 0 stars, I would do so. I do not recommend anyone doing business with this financial institution apart from having very high interest rates, even for a month late they send the car to be removed or the …
TERRIBLE DO NOT I REPEAT DO NOT IF YOUR CAR DEALER IS WITH THEM DENY EVEN RETURN THE CAR WORST PLACE EVER NOTHIING BUT FOREIGNERS THAT ARE NO HELP NOT LISTENING
This company bought our account from the car dealership and has been charging us for automobile insurance. I have had progressive insurance since driving off the lot. I have called and emailed them several times and the guy tells me they …
Nothing a rip off
I agree agree with all the one stars
This lender is very good.
Worst company ever .!!
They steal worst company ever!!!
Horrible. And I thought the comments were bad.
Worst finance company. Run!
All these reviews must be from employees lying
You can never ever get anyone on the phone
management has NO customer service skills extremely rude and degrading.
The worst company I’ve ever seen… No stars
NEVER GO TO SENSIBLE AUTO . They fund dealerships that that sell faulty cars !
Extremely rude and have bunch of hidden fees.. DO NOT accept a loan from them
Very rude don’t wanna help if you miss a couple payments
This company sucks theyre a rip off and very unprofessional dont waste your time
Terrible don’t go to them
Very nice place, that give a chance to anyone in need of a vehicle! Highly recomended!
I have had for about 3 years and not one issue
THE WORST BANK EVER !!!! THE PEOPLE ARE COMPLETE IDIOTS. THEY ARE SCAMMERS!!!!
Very rude and they dont help costumber they dont give Options to people. Definitly donde recomend them.
Car dealer committed fraud. Senseable auto is ok with it. I just gotta pay them the money…
Don’t report to credit bureau unless you’re late making a payment. Rude and dumb people
Great and reasonable only place that helped me build my credit with such low payments taken out my bank account 🤝 …
Excellent service,had them since 3/2014,they take my payment out every week from my checking account with no issues.
Never took a payment out my account and repossessed my car and not once contacted us.
This is the worst auto lending company I have ever dealt with! Please, if you can do not go through them to obtain a car loan
They give the opportunity even with bad credit because of identify theft. That helps me a lot to rebuild my credit again.
Worst customer service I return my car over 2 months ago and they haven’t give my money back yet and every time I call them they that they working on it it’s been 2MONTHS already and I’m still waiting I ask to speak to a supervisor but they …
I have never missed a payment up until this Pandemic, my business was closed down and doesn’t open back up until the end of June and they were not willing to work with me, they disabled the GPS on the car so I couldn’t get to work to pay them if I could
Their customer service sucks…i would never get another loan from them. I’m reporting them to the better business bureau..
This company is a scam
Worse experience ever I went to pay off vehicle they double charged me know two months later they say I owe them money still when they actually owe me money. Some one should shut this place down
Rude… and poor communicators. Get it together! So glad my dealership of choice is switching finance companies 🙂 and PS: a payment is not late if it is due THAT SAME DAY. IDIOTS! LMAO. Anyone can get hired there. High-school dropouts and all…
When i first got with this company …they had HORRIBLE attitudes…but now they seem to have new people…and they work with me alllll the time! This is a good company over all…they are willing to help
Worst place ever my truck was picked up for being late one payment that’s 75 dollars!!!! When I called they actually yelled at me and hung up! They are so rude and no coustomer service skills.
Horrible place they take action with no notification. Thought my payments were taken care of untill one day i go to work and car is gone. Almost like it’s all they’re staffs first day
They had help me out immediately gave me a opportunity and also the customer service is good. I have to say I have no problems with them.
They are a bad car lender they approved me and after a month they said did not want to approve me now i am stuck with a car i signed papers and was allowed to drive off the lot and that is another story do not buy from Kepples buy here pay here Dubois pa he will stick it to you
The worst experience ever auto dealer is a scam artist very unhappy
Are they out of business I have been calling for a month to make a payment and no one answers and goes to voicemail what are they gunna come repo my truck because I’m behind and didn’t make a payment answer the phone so I can pay!!! I also left several voicemails with no response from them!
DO NOT. I REPEAT DO NOT USE SENSIBLE AUTO. This company is unethical.
The manager Al, has no respect what so ever. He is a very rude and unprofessional. Al he thinks about is his payment and does not care about anything else. Dealt with him on the phone several times and he had the worse demeanor there is.
They are only lender that will deal with all you guys that complain. You guys forget that either you make no money, don’t pay anyone, or you can’t save a penny. Otherwise you wouldn’t be trying to borrow from a special finance auto lender …
Worst Customer Service!!! They don’t try to help you even when you wave the money in their face. They don’t care about the person. Will NEVER do Business with them again. Still waiting for the Supervisor to call me back. Not holding my breath.
I honestly do not think they are rude. They are very helpful. If I am behind or a little late I just touch base with them and they note it and work with me. I am very thankful for this company !!!!! Good job.
ABSOLUTLY THE WORST COMPANY I HAVE EVER DEALT WITH. AS MENTIONED IN OTHER REVIEWS ITS NOTHING BUT A RIP OFF. THEY HAVE 0 AND I MEAN 0 CUSTOMER SERVICE SKILLS. IF YOU HAVE AN OPTION TO CHOOSE LOAN COMPANIES DO NOT AND I REPEAT DO NOT USE SENSIBLE LENDING. TERRIBLE COMPANY.
I been super lucky to get Annett ONE OF THE CUSTOMER SERVICE REPS most of the times I have called with questions or concerns she has always been very helpful dedicated to helping and answering all questions and doubts I had , she definitely …
Call to get a hold of a supervisor i was told by two different people they are not transferring my call over to a supervisor. Poor professionalism. Poor customer service just poor everything.
Horrible predatory company will
I never thought I would have to go thru process of car payment this company made that very easy for me with the choice of weekly low payments and a small down payment they were willing to give me a loan for my Infiniti fx35 thank you …
Do not get loans from these ppl. There customer service team is rude and treats people like they are disposable. But I bet my monthly payment isn’t. This company need a to be shut down!!!
I had already paid my bill a day before the due date, charged my card 2x and lied about issuing a refund. No one at this company likes to reveal their name or agent #, highly disappointed.
This place is awful!!! I have bank statements of my payments made to them for my vehicle…which they are claiming was never paid. Nobody answers the phone there or calls back when I have left tons of messages. They are also not accepting phone payments or payment online for a month now!!!! Worst business ever!!!!
I am still paying a note on a car that is inoperable to me. I told them that the engine went and the warranty people isn’t trying to fix it their response is that has nothing to do with us ma’am.
TERRIBLE. Walk instead of buy a car through them! They say a payment is missing….however they cannot manage to charge two cars from one account correctly. Charging me and not my husband, then claiming I still owe a full week??? Scammers to the core. AVOID
Do not I repeat do not trust this company at all…..I don’t know how and why they are still running?? Poor customer service just poor everything. I wish that I read these reviews before signing anything because I would’ve dodge the biggest bullet.
Had auto pay set up the admitted fault on charging 2 extra payments which caused me to over draft 75 dollars pretty much said I was hit was the money I need to survive for my card and for food for the week.cant believe this went against what we agreed upon.
Very bad people give out very high loans like to the banks like to the towing companies Call them up send them what is let them know the call’s sitting in the tow yard they get back to us tell to fax the tow bill over never when they get …
Worst company to deal with they never even sent me a welcome package not one piece of mail but a late notice …and waited till loan is 98.9% of the loan paid off to give me trouble THEY SUCK !!!!! don’t recommend… thought about getting a larger loan thru them but thought twice NO WAY Also they do not report you correctly to credit
Wow what could I say they are my must rudest unprofessional people I have ever dealt with I would never recommend them to any one I fell sick with lung cancer and had to have surgery I fell behind on some payment and when I asked for …
I don’t understand how I had an active policy and they stated that I had changed my insurance or that my insurance was cancelled when in fact it was not. 1 further pointless step I had to take yo get my car running again.
The worst company I have ever had to deal with will never deal with this company again worst customer service ,bad attitudes,even mangament worthless they will lie steal from you want call back don’t try help you I would not I repeat will …
If I could give them no stars I would they withdrawal money they are not authorized to take from your account and will never allow you to speak to a supervisor
They harassed me over insurance when i was insured an had my premium raised by 130$ not worth doing businesses with will never do another financial business with again dnt get no cars from them not worth
I wouldn’t recommend this company in anyway, I’ve been dealing with this company for about 3 years and I have nothing good to say. I can never contact anyone in the office, they lie and just make things difficult. It’s 2018 and you still can’t make payments online. I would run the other way!! Run fast!
This is hilarious. Most of these 1 star reviews are from people who admittedly say they were late or behind on their payments, then they want to blame the people who lent them money in good faith when they couldn’t repay the loan. HELLOOOOOO why is the lender’s fault you didn’t pay your car note?
Sensible Lending did a great job with our auto-loan! Every step was well guided. They are attentive and knowledgeable, and just all around a great company to work with. Their Pros make the entire process complete painless. Had a very nice experience with Sensible Lending…
This company could not wait four days for a full payment. Instead they have decided to pick the vehicle up and hurt my credit. I would not suggest this loan company for anyone who is trying to rebuild their credit especially during or after COVID-19.
Sensible Lending is extremely knowledgeable about the auto-loan process and the sequence of steps required to get to closing. They are very alert to problems that might arise along the way and uses creativity in solving them when they …
🗑🗑🗑🗑🗑🗑 …
TAKE MY ADVISE… DONT TAKE OUT A LOAN WITH THIS COMPANY.
Called in to reset my online password so I can make a payment. I spoke with a …
My car was taken back during the covid 19 outbreak. Out of work for 6 months just started back made payments of what i could during this time.unconscionable that they would do this but im better off car was a money pit from beginning, their in bed with the dealers of these cars. Good riddance sensible auto
I got an awful interest-rate from them, but at the time I got the loan, I had recently lost a job and had to take what I could get, so that’s on me. Fast forward two years, I paid off my entire loan with not a single late payment in …
this is the Worst company I have ever dealt with they are mean and unprofessional DO NOT DO BUSINESS WITH THEM. They are only after your money don’t care if you have any problems. I was leasing a 2008 Chrysler town and country from them. I …
Never had an issue with this company, they always were great when I called with questions and nice. my payments have always been taken out on time and just the amount agreed. I would certainly use them again.
These guys are great they will truly help you and give you the best rates and prices i am so excited that i was able to do weekly payments in which i am paying more before the due date guys if you want great service i personally recommend …
DO NOT CHOOSE THIS COMPANY YOU WILL ONLY HURT YOURSELF!!!!!!If I could give this company 0 stars I would. They will not work with the customer in anyway . There “policies” just have you running in circles . My as well as maaaaaaany others …
The only review and advice I can give is… find another place to finance with.. after you reach a certain amount you have to jump through flaming hoops just to pay off your loan… I have never faulted or been behind on a payment… when …
The call center representative named Dominck was very rude. He needs customer service training. He literally talked to me like we were in the street. When I asked to speak to a supervisor he began to get loud and over talk me. I even …
Ever since they got this new computer system put in there office they claim I’m late. I pay every month for the entire month then all of the sudden bam I’m late on payment because of there new system. Everytime I call I get told this call …
Be warned dealing with this company is a risk! They are not a BBB affiliated, and you will be at their mercy, as will your bank account. They insist on installing a GPS locator in the vehicle, they explain it to you as a asset protection …
This company has the absolute worst customer service ever! My payment we set up every two weeks when I get paid. The first two times I called I was told what I had to say didn’t matter and then hung up on. . They didn’t take the payment out …
horrible company with rude, incompetent employees. They sent me a bill before i even got to sit in my new car. They also called me for weeks on end saying i was not current in my payments. What they didnt know was that my payments are …
Poor business manner Waited over a month to have a supervisor call me. They leased a car for a company who went out of business a week prior to selling me the car. After 3 months of a blown up car and no help I personally can say they need …
Do not use this company! Got put into a lease with them on a used car that I paid way to much for. Than to find out that they have a ballon payment at the end of my 5 year term. Paid my loan off with them. They send my title to my car. …
They were very helpful and made the right decisions when my vehicle purchase became a nightmare I was very please with how patient they were even when I was fully frustrated
I had an auto loan with them from 2015 to 2016 which was paid in full. They are listed on my credit report twice!!! Once as paid off in full and the other as “paid by dealer” during the first month I had the loan so it’s an obvious error in …
This is the most unprofessional and unorganized auto finance company I have ever dealt with!! The phone reps are rude and are not helpful at all!! They expect a payment the next week after you sign the contract. They will call you if you’re …
This is the worst place ever! I switched insurances and they state that they haven’t received any information about it when my insurance lady sent them information 5x already. They want to steal money from you. I’m trying to get out of this …
Worst bank ever! I didn’t know when they were financing my car but man it was the worst mistake of my life letting that bank finance my car. I just wanna get it over with n pay the car so they can get off my behind. You are on top of ur …
This the WORST loan I’ve ever had. 4yrs of torture. Wrongful Repossessions due to problems in their “system” on their end. I’d rather walk to Florida than apply for another loan with them ! They hire young kids that know NOTHING about …
when I did a job change I didn’t automatically set up auto charge, when I called to do so they claimed they did. they didn’t. and I was out of the country which is why I set up auto pay. i also gave my email incase of and event like this. …
Horrible lender will NEVER do busyness with them again. They will take your whole loan from your account and when it’s time to make your last payment they tell you certified check or find a western union waste your time and delay process to get your title !!! Too much to write
I have 3 more payments left on my car this company has been nothing but absolutely fantastic. I did not have to take a 5 year loan!
What great feeling …
My car has been paid off for 3 years and they reported on my credit today as 30 days late smh
*DO NOT USE THEM*…Paid my loan off in September, I got bill of sale I got my title, they still are reporting to my credit depo that I owe $1, they refuse to help me when I call, telling me to dispute it with my creditors, and woNt close …
I had heard a lot of negative remarks about this financing, and when I financed it was the only option I had to get a car. I went with it and In the beginning it was smooth, I paid faithfully like I was told because I had direct deposit and …
Worst bank ever. They don’t know what are they doing, first they tell me I can do a certain amount online and then do the pay off by near me but then they returned half of the money that I already pay, put my balance on the first amount …
I called to pay off the balance of my loan and was told I cannot do it online or over the phone. I could either wire them money through Walgreens/CVS or send a certified check. Not sure why I have to jump through hoops to pay off my loan.
STAY FAR AWAY!!!! THIS COMPANY CAUSED A NIGHTMARE AND SHOULD BE SHUT DOWN YESTERDAY. CONSTANT WRONGFUL REPOSSESSIONS ALSO KNOWN AS STEALING.
I was checking on my credit report and found out they reported my last payment as a reprocessing because it’s their policy not to process the last payment on the card they had processed every other payment on. They didn’t notify me by mail …
If I could give them no stars I would, HORRIBLE COMPANY. I hope sensible goes out of business, they would be better off.
Said i was supposed to get a refund and then after the day off it’s supposed to be refunded they said they won’t give it back
I never had a problem with car payment place. First of all my car is trash. Second of all I miss 2 Payments and my balance is 500, because these guys was pile on 50 Xtra for insurance I had insurance until last month so how would I ow 500 …
My only review on Google ever, For the love of anything steer clear
Horrible experience. Don’t use them. They send you on a wild goose chase for important documents. I paid my car off in April 2022 . I have yet to receive my title as of July 7, 2022. I have called them several times. No urgency for my …
Right now I have been with this company for a year and a half I brought a truck to a dealership and the people at sensible Auto have my bank information my checking account and they forget to take the payment out because it’s done each week …
Wish i would of read the reviews 1st. They ask for too much info and no, I’m not sending you my card picture.
Guy named Robert worked hard to get me a deal I needed. He kept suggesting things and we figured a great payment plan. Thanks Robert! 5 stars to Sensible auto and yourself.
I will be talking to a lawyer about the way that report to the credit reporting agency. Illegal and I have spoken to them about this before. I will be filing a lawsuit. Anyone else would like to join me is more than welcome.
If I could go any lower I would. For starters I haven’t received anything about my loan since your company took it over. Customer service is a walking joke. All I’m trying to do is pay my car note. I can’t do that cause I don’t have …
Very unprofessional the repo companies they used are very unprofessional an I’m in the process with f seeing do to one repo company takin my belongs an keepin them. So plz be aware of this scam place
THEE WORST COMPANY!!!! The customer service is TRASH! EMANUEL IS THE WORST!!!!! They PURPOSELY send calls to voicemail! I had to call from THREE different numbers after they have hung up the phone on you! I HATE them! -5
Worst! Absolute worst company to get a loan from. The 1 star it receives here on Google is so accurate. This was my first car note and I regret it so much! I was put in an upside down loan. Sold a car that was nowhere near the value it was …
Worst. Company. EVER. I told them to come get their car, they said they would, didn’t come get it until I was $1,200+ behind on payments (I told them I wasn’t paying them a dime ever again) I also informed them that they need to let me know …
Sensible Auto is by far the worse experience I’ve encountered financing a car. Firstly, I financed through a company called Best Choice and set up recurring payments. Sensible auto bought my account and its been down from there. I’ve never …
I had a 48 month loan with Sensible Auto, with only $2k down when every other financing company wanted $3k+ down. I had zero issues most of my loan, decided to trade this car in and waiting for the new dealer to pay off the loan. Never had …
If I could give a -5 I would. This is ABSOLUTELY the worst finance company I have EVER heard of or dealt with. My contract was one they bought out from my previous finance company & I ABSOLUTELY HATE THEM! They have zero empathy or …
NEVER EVER EVER EVER EVER EVER EVER use this company❗️ Terrible customer service and their whole process is questionable to say the least. Joe hackley ,who handles the lien releases seems like the only one with sense. Had to speak with with …
This is the worst finance company I have ever dealt with in my entire LIFE! They show no concern or care for any of their customers. They will literally talk you in circles when you ask for any type of help or for any request on their end. …