Service 1 Federal Credit Union is a not-for-profit financial cooperative, which is owned and directed by its members. The members of the credit … See more
Very nice and friendly people. They are very helpful and understanding when you ask questions. I’m new to all this banking within the last year and they have been very patient with me.
Really rude service pretty much every time i call for help with something about my account this lady name Jamie always answer the phone and treat me like s*it . i called today on 10/17/2018 at 10:00 Am the way i see it if you use them as …
At first I thought I was getting pretty good service, however after this last phone call I’m sure these guys don’t care about you. I made a bad mistake with choosing a vehicle and was looking to refinance a newer, better, pristine vehicle. …
Usually very helpful..drive thru reception sometimes “spotty”, perhaps they are stressed or overworked. I have heard same from neighbors and friends.overall, no complaints!
I work all day and can’t ever get their before close, so I use my phone but now I can’t even do that because I can no longer call after 5. They’re useless
After being a member for 20+ years. My account was removed for being $73 overdue for >43 days.
$60 was from 2 Overdraft fees… total actual overdrafts were for $5.?? And …
Very friendly staff
Fast friendly service
Love it here, the people are the best.
Don’t recommend.
Terrific location. Employees are very helpful and friendly.
The first financial institution that I have felt like they actually care about me.
I use the ATM here every time I’m in Muskegon – very convenient!
Customer Sevice is sorely lacking at this branch, seems anything you want to do is a hassle from withdrawing funds to fundamental banking issues
Best credit union, helps us with all our needs, best service in person and on the phone.
Been with this institution for years, while there are some things that could be improved on it is generally a great place to bank.
The lady’s always greet when I walk in the door and they do a great job
ATM is outside. Convenient for cold and snow weather. My brother said he is happy with it. I have been with a bank for over 25 years.
Been part of Shaw Box CU for years and now part of Service 1 – it has always been a great experience.
Very nice and friendly people. They are very helpful and understanding when you ask questions. I’m new to all this banking within the last year and they have been very patient with me.
Really rude service pretty much every time i call for help with something about my account this lady name Jamie always answer the phone and treat me like s*it . i called today on 10/17/2018 at 10:00 Am the way i see it if you use them as …
At first I thought I was getting pretty good service, however after this last phone call I’m sure these guys don’t care about you. I made a bad mistake with choosing a vehicle and was looking to refinance a newer, better, pristine vehicle. …
Usually very helpful..drive thru reception sometimes “spotty”, perhaps they are stressed or overworked. I have heard same from neighbors and friends.overall, no complaints!
I work all day and can’t ever get their before close, so I use my phone but now I can’t even do that because I can no longer call after 5. They’re useless
This is a bank. Not a credit union.
Prepare for fees in excess of %400
Great service! Low interest rates on loans. Nice people 😊 …
After being a member for 20+ years. My account was removed for being $73 overdue for >43 days.
$60 was from 2 Overdraft fees… total actual overdrafts were for $5.?? And …