Service First Federal Credit Union is a member-owned, nonprofit financial institution that offers a wide range of financial products and services.
| Monday 9AM–4:30PM Tuesday 9AM–4:30PM Wednesday 9AM–4:30PM Thursday 9AM–4:30PM Friday 9AM–5:30PM Saturday 9AM–12PM Sunday Closed |
3901 E 10th St, Sioux Falls, SD 57103
The offer some of the lowest interest rates in town but it comes with a price… your patience. It is extremely painful to open an account or make any changes as everything has to be done in person on paper.
Love this fast and easy
Absolutely terrible customer service. Beyond disappointed.
Slow, slow,slow. Apparently the customers Time is worth nothing. Ridiculously slow!
I have been a member for 7 years and the staff is nice.
Excellent customer service, extremely friendly. I would so recommend Heath for mortgage and Mike for insurance
I have never had a positive experience. Never willing to help, always doing the bare minimum.
I have constant problems with their online banking and they don’t have any after hours services.
I have been a member of this credit union for over 40 years now. It is an excellent financial institution!
Right off the bat, they tried to charge me $6,000.00 for a refinance….I went to another company after not feeling good about it and got $2,500.00. Not cool service First!
Been a member for 20+ years and the crew has always had my back with any issues that came to light, which was once!
Worst bank in the Sioux Falls area by far. They are predatory and will take advantage of you in any way that they can.
Friendly staff, helpful and professional
Never have a problem with them. Always a great experience to work with them. Best FCU I’ve been here in Sioux Falls!
Very helpful with are loan. Got a good rate.
We been using this credit union for a long time. We always got a good rate
We’ve been with Service First for decades! Very nice staff! Always great to work with for loan assistance! Always very professional and answers any of our questions thoroughly!
Ive been banking with service first for years now. I canot say that i have ever had a bad moment with them. They have helped me through hard times.and turned them into good times. Everyone ive met that works there over the years have been upbeat and courteous. Kudos to you all.
I liked this place for this most part other than when it’s time to pay my loan it’s annoying and inconvenient for me. They used to charge me $5 to process a credit/debit card payment now they are charging $10 suddenly. It’s already pesky …
Just started banking there 3 months ago. My credit was terrible helped me fix that. I needed a new car helped me get that. I needed a bank accout (because everyone says everyone neededs a bank account (common myth)) and they got me set up with one. Overall I got all the services I needed with a great amount of help and information
Told me I was approved for loan and that all I needed to do was find a car. Found a car, then they told me they had to redo my loan application because I had moved. Told me I needed a copy of my lease agreement, my last two pay stubs, and a …
Bc of there hours change to 430. I’m unable to go to the bank bc of my work sced and unable to leave for my lunch. I explain my situation and she told me it’s not there fault of the hours and ppl come on lunch break. So now we have to work around eating food to serve them !!!!
Been a member for sometime now, but only recently started having issues here. Multiple fees incurred on my account due primarily to issues with their mobile banking not accepting my checks for mobile deposit. Don’t really care about the $30 …
If you are a young black male, do not sit with Troy t. He’s definitely not there to help you .