Service One has been helping members since 1963 by offering a variety of banking and financial products. Everything from checking accounts with added-value services, high-interest CDs, credit cards, and great rates on auto, home improvement, mortgage loans, and more can be found at Service One. With seven branches, we continue to grow our membership while investing in the best technology and products to serve our members. Find a branch in Bowling Green, Glasgow, Hopkinsville, Russellville or Scottsville today!
| Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–5PM Saturday 9AM–1PM Sunday Closed |
1609 Campbell Ln, Bowling Green, KY 42104
The workers are always so friendly.
Always great. Best folks to deal with.
Not a respectable place to do business.
They are nice and have great help and gots nice people
Horrible bank. If you want to bank with someone do it elsewhere.
Wonderful staff, wonderful service! Love them, they make everything a little bit easier!
Got my car loan quickly and got the car the next day.
Great place to do banking been withthem since 1989 1990
Update your website! I’m not a member, but went in to conduct a shared branch transaction. They said we haven’t done that in almost 2 years.
The staff is always so nice, helpful, and knowledgeable. Its a great place to do your banking.
Careful if you open a savings account with them. They will charge a “dormancy fee” on a SAVINGS account and drain your money.
We met with Ms. Vaughn and it was a pleasure. Everyone was super nice and we were able to get what we needed done fast.
Their phone system is a disgrace. I’ve called ten times this morning and no one answers except
the computer and one one it transfers me to answers. …
I’ve had a couple of not so favorable experiences with some workers, but Ms. Mills is always a phenomenal woman to work with. She’s so kind, knowledgeable, and she is definitely what makes me love this bank.
I have been with service one for over 14 years i paid off a loan i called them about the title my estimated wait time was 27 minutes that is ridiculous come on this Isn’t the government im trying to call. Im Closing all of my accounts an Taking my business elsewhere After I get my title Of course.
Taking my banking elsewhere. IMO SOCU is doing exactly what Wells Fargo did, they stack up any charges you have with your card, making the largest charge go through first so they can charge overdraft charges on everything else. At best, …
I have been using this financial institution for over 15 years and have never once had a problem. The staff is sooooo nice, polite, and helpful. They have great rates on loans. There are no secret fees or charges that will surprise you, …
Awful. The manager on Wednesday told me to come back on Saturday to get assistance with my mother’s account, as she is deceased. He said the manager would be prepared to assist me. He lied. She was not prepared as he only notified her about …
I withdrew all my money and closed my account several years ago because I moved. Then they slapped a $6 service fee charge on it after the fact and never told me about it. They sent me to collections over a $6 hidden fee!!! I tried to …
I’m leaving this banking and in the process of moving to a new bank!!! When I first got my account with SOCU they were amazing!!! But apparently they have changed systems and you now get charged on the “swipe” so if you wake up and see …
I had by far my worse customer experience at service one since being an account holder. So bad that I just decided to close my account and look elsewhere. …
I have always appreciated SOCU but most recently they have been a calm in the storm of indifference displayed by big banks. Like many of us— I’ve had repeated fraudulent charges and the people at the credit union were patient and …
There fraud department mess with you and shuts your card down on the weekends and you have to wait till Monday to get help. There is no help on the weekends or after hours. Avoid them because of no support and harrisment from the fraud …
Update**
The Campbell lane branch manager Paul was great when my husband went into the branch yesterday. I am not blaming any staff, I believe this is a system issue. …
We are new to Bowling Green and Service One and so happy to share that our experience has been top-notch , 5 stars, hands down. Within a week we have become members and were able to refinance all of our loans from our other bank and much …
Me and my mom have tried to call and talk to the call center and no one answers the phone, customer service has gotten so bad. They use to take care of their members, they have grown in other towns to make larger credit union but can’t take care of their loyal members. So sad Not seriously about Service anymore!!!!!
I have been given the run around for several months since my mother fell and is in a nursing home. I am her POA for health, general POA and her representative for her will. I have been trying to get access to her account so we can pay …