Seton Medical Center Harker Heights

Medical center, Seton Medical Center Harker Heights

Seton Medical Center Harker Heights (SMCHH) is an 83-bed acute care hospital opened in 2012 in Harker Heights, Texas offering an array of … See more

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Seton Medical Center Harker Heights Reviews ( 110 )

  1. I just love Dr. Griffin, Safiya, and their team! They took very good care of me when I was there. I saw Safiya once for my appointment, because I was moved over from CRDAMC due to not enough staff for labor and delivery. Then I later had to …

  2. The staff was kind, but unable to help me. I came in, with a severe allergic reaction, because urgent care would not see me. I never saw a doctor and had to receive medication from the front desk. I have never seen this type of treatment.

  3. I arrived at 4:30am there was only 4 people in the waiting room. At 6:30 no one had called anyone back to be seen. I started feeling worse and spoke to the triage nurse and she just stated I will note your chart. Visiting from out of state …

  4. Unlike AdventHealth this hospital woman’s L&D helped me through my pain and blood work showed I had something wrong the Killeen ER tried to put off. I loved the nurses and assistants that did their best to help me while I struggled with …

  5. Seton ER is a joke. Please go elsewhere if you have a emergency. The front desk was horrible when
    I walked in I should have known to leave. The dr was awful and ask what do you …

  6. I’ve never been treated this badly anywhere! Went to the ER due to severe pain, reported my lower back because of all existing and we’ll documented issues and I had strained my back helping father in law to get up off the floor. Never even …

  7. While the people I encountered during an ER visit were kind and helpful, I received bills from four different providers. I was told Seton was accepted by Scott and White insurance, but the bills came from other companies no where near here and not in network. Of course they don’t tell you this, so I want to make others aware..

  8. I had a horrible nurse and she was constantly trying to correct me or tell me why I am wrong. When I told the charge nurse I found myself with security around me because I was really to go!!! Plus I am pregnant and the doctor wrote orders with even seeing me!

  9. Wish I could leave a zero star review , absolutely disgusted with how they treated my mother. Dr vaught started the morning visit with him by asking what brought her in, she wasn’t feeling like her normal ghetto self. How in the world is …

  10. Me and my husband live out of state he is a trucker he had surgery here now we are here for a while um hospitals we have ever been to. This one has been awsome stay every person nurse doctors are so mannered and very nice and its …

  11. I just had a baby boy at Seton, and had a wonderful experience. Every single nurse was extremely competent and compassionate, and Dr. Hankins was awesome. My son needed a little help getting his blood sugars to stay up after birth, so the …

  12. For this
    Visit which was to have a test done it was very pleasant. However, in February in an Emergency situation when I was in a car accident THEY FAILED HORRIBLY IN ALL AREAS.

  13. Horrible…turnover rate to see patients is terrible. Your looking at a good 4/5 hell maybe even 6 hr wait before you even see the Dr. Plan to be here all day or all night 😉 …

  14. This is the worst experience I’ve ever had I had tested my daughter for Covid she came up positive and I took her to the ER doctor rushed in and out and told me I wasn’t giving her enough Tylenol and left I had to beg him to give her a …

  15. I don’t know who I need to call but ima find out tomorrow went in there for side and back pain was throwing up all morning and I sat there in the ER for 7 hours only thing they did was take a urine sample and blood after the 5th hour a mom …

  16. I came in with second degree burn all over my stomach and was told it would be a four to five hours wait because people with the sniffles were ahead of me. Left after 1 hours wait, went to urgent care

  17. As an older woman, it is difficult to find doctors who will treat me as a whole, intelligent, reasoning, person deserving of respect. I find better doctor and staff options at Seaton.

  18. Though the doctor was running a little behind today, he was as thorough as always. Dr. Asghar and his staff is the best; they are friendly, professional, and absolutely some of the greatest medical staff.

  19. Everyone was so nice and very friendly from the moment I entered into the hospital starting with the check in at the front entrance to the nurses, anesthesia, surgical nurses and Dr. Yuang who’s bedside manners are great. Thank you all so much for taking such good care of me 😁😁😁👍👍🙏 …

  20. Very happy with my primary doctor, but their referral system, and timeline is rediculous. My urologist will not even take the time to schedule an appointment or even to reply to a message sent directly to him.

  21. Horrible experience at seton. After a car accident, ambulance took me to seton, they wanted me to wait 2 to 4 hours.! I was hurt chest , head my hands cover with blood. I left hospital same day, call my son who pick me up, next day went to my primary care Dr.

  22. My sister was admitted here many times in the past and the attention and service were outstanding. I just had surgery here and experienced very profesional, attentive and exceptional service! I commend the staff!

  23. I loved the ER staff. They all were great. Dr. Vaught is beyond amazing. Some of the 2nd floor staff were good, some not so much. I still appreciate all they did for my Mother.

  24. Took my young child in with gashes in her head at 7pm … 2am still haven’t been seen. The front desk person did not care about anyone coming in. There is no sense of urgency here. Several other patients shared that this is a constant issue …

  25. In the past I’ve chosen the Seton ER because they are quick and attentive to my emergencies. This visit, however, changed everything. I went in with COVID issues at 0300 hours, waited six hours, ended up leaving without being seen. The …

  26. Everyone was beyond amazing with my son (6) who was rushed in with a femur fracture. We couldn’t have asked for a better team to care for him. Not only did they make him (and us) feel calm but they were knowledgeable and stayed with us every step of the way, despite some hiccups.

  27. Friendly Staff and fairly punctual therefore avoided long nervous waits. The Doctor was Professional and Personable which increased my confidence and overall attitude

  28. I just had a c-section on the 2nd an the labor an delivery was amazing the sweetest nurses! my daughter was transferred to Dell for emergency complications an they helped me recovery quickly to be able to go see her in her hospital an I’m thankful for them.

  29. Dr. Libby is awesome. She is very personable, very honest and of course knowledgeable. Her staff is nothing short of professional and accommodating. They are always nice and inviting. I would definitely recommend her office if your looking for an OB that cares.

  30. Worst place ever. Somebody will fall out dead waiting in the ER to be seen. This hospital Needs to be closed down while nurses and all that want to laugh and giggle like they shouldn’t be hustling n finding a way to help more than they …

  31. I came in for acetaminophen overdose and i have been in the ER waiting room for 3 hours so far puking my guts out! This place has no sense of urgency at all I’m literally dying right in front of them and nothing! Had this been any worse i …

  32. Seton Medical Center Harker Heights: On July 22, 2022 I went to my pre-op appointment. The staff was very professional & informative. Everything was completed in a timely manner. Dr. Ledger from Ledger Foot & Ankle Clinic is performing …

  33. Waited 5.5 hours while people essentially waited 2hrs to be seen. I had a bartholin cyst and it felt like I was going through a procedure of draining it when I walked in, I couldn’t sit or stand straight. There was a cool 1.5hrs no one was …

  34. I will never come here again I’m currently sitting in the waiting room now for 2 hrs came in with blood pressure and breathing issues. In the 2 hrs I have been here not 1 person that was here before me has been called back. When I arrived I …

  35. I went to the ER to be seen on Jul 18, 2022 because I had a home positive COVID test with symptoms of headache, fever, sore throat, etc. I was checked in and then told to have a seat and someone would be with me. After 3 hours waiting I …

  36. One stars for me….. I came in with sever lower abdominal to the point I couldn’t stand up. They triaged me and after that I set in the waiting room for nine hours. The only good thing was the nurse Amber that took my vitals gave me some …

  37. Great experience. Great doctor…Dr. Day. Being prepared for surgery was very easy. Evie hit my vein on the first try…usually does not happen. Pre-enrollment made check-in easy.

  38. I was at Seton emergency rm with my daughter. She had fallen from a ladder at work. We sat there from 1:30am to 8am in the morning . When we finally got back to the room we stilled waited for another 45min . They then messed up in her meds …

  39. Worst hospital ever. Has the worst nurses ever. Only had 2 good nurses and my doctor. Everyone else was rude, did not pay attention to my health, and did not give me my medicine when they were supposed to after my c section. Every nurse …

  40. I am so impress by how great and fast the service was on this hospital, from the reception, to the radiology and imaging department the process was smooth and the people were so kind and polite, Kimberly and Ashley did an exceptional job! …

  41. Can I just say, we absolutely love Seton Medical Center at Harker Heights❤️
    We feel our family has always been well taken care of. Seton staff have always made us feel like we were more than just dollar signs, that our health actually …

  42. This was the worst hospital I ever visited. They left me in the emergency room for hours. Then they sedated me when the problem was that I couldn’t stay awake long enough to even eat and finally they released me before the problem was fixed. If you need real care don’t go to Seton.

  43. I went in for a chest X-ray.Everyone from the lady that registered me to lady at desk in X-ray to X-ray technician were exceptional. Very pleased with my whole expirience

  44. I went to the ER and they saw me right away with no wait. My ER nurse Sarah was awesome and very patient and caring. I really appreciate the team checking on me during this time while trying to figure out what was going on with me. They …

  45. I can see myself assisting Seton hospital with cleanup it was a pleasant experience today and I really hope that I get the job and will be able to help Satan continue to grow and stay clean

  46. The nurses are very nice, but the doctor Hankins it was not nice at all. No medicine at all she came up with every excuse in the book to make me take a Epidural or no medicine and went through a painful birth.

  47. Been calling for the past 3 days trying to schedule an MRI. No one answers the phone so I’ve now left 3 messages to call me to schedule. I haven’t heard from anyone. I need this MRI done quickly and the fact that I haven’t been able to talk to a single person is ridiculous.

  48. Hello I just want to say that the staff are the best and they explained every detail that was going to take place with me from Anastasia to what possession that i would be laying for my surgery I was inform about everything and I thank the …

  49. One of the worst experiences I’ve ever had. I sat in the ER waiting room with appendicitis for 11 hours before being seen. The RN that was supposed to triage people should be fired.

  50. Being in icu for a short time I’m so thankful to have been released by the Dr. On November 25th. At first it was ok,until Nickcole how ever it’s spelled on November 24th and again on the 26 I was so glad to be going home. She may do better …

  51. Dr Vaught, ER team and and the 2nd floor staff were very professional and caring. I was very impressed by Dr Vaught phone call expressing his concern with my valve issue. Thank you so much for everything that each one had in my care.

  52. I’ve been to this ER twice both times weren’t the best experiences. There are no updates no timely manner. The staff is all giggles until you need something. I sat 5 hours and basically seen no change in the waiting room. Just schedule an appointment to be seen with a regular doc if you can.

  53. Front desk staff very unprofessional and rude . I’ve been in the waiting room for 4 hour’s I’ve seen individuals come in the last 30 minutes to be seen leave before I’ve been here 4 hour’s. …

  54. Horrible, Horrible experience. Waited 6 hours still have not seen a doctor. Some people were waiting for over 10 hours and still had not seen a doctor. A packed ER with only one doctor and 2 nurses. I’ll advise others to stay. I am appalled that Seton could be this inefficient and deplorable!

  55. Recently had some lab work done and the staff were great. Very little wait time, courteous and professional personnel, nice facilities. Blood draw was painless, great place.

  56. I had my son at this facility and had a wonderful experience there personally. The nurses were wonderful, attentive, and were always more than happy to help with anything they could to make the delivery of our son go smoothly.

  57. I had the worst experience. Staff was callous I sat in the waiting room for 8 hours when I asked if they though I should just go home the staff member replied … whats your name… goodbye. I ended up going to a stand alone ER on Stillhouse rd and It was amazing!

  58. I sat in the lobby for 6 hours with chest pain. Watched multiple ppl go back behind me and only 1 troponin was drawn within 30m of onset. No one followed up, no serial troponins. Thank God I wasn’t having a heart attack because I’d be …

  59. The Radiology Department was great..The 3 techs that worked with me..Where very thorough at explaining everything to me and telling me what I should expect while doing the CT scan. Their friendliness and kindness make me very comfortable

  60. I only use this hospital for mri, X-rays etc! WHICH ARE GOOD AND PLEASANT PEOPLE in that department, and get you test results back to your doctor in a timely manner I give them 5 🌟 stars. I GAVE 2 starts because,Anything else I’m driving …

  61. For you complainers out there, quit going to Seton ER for minor stuff. Only reason you go to Seton ER is because you don’t want to pay for care at free-standing ERs or urgent care, and you know Seton won’t force you to pay up front, not …

  62. Very clean and friendly staff. I got there at 8:16 pm and was signed in fairly quickly. But the wait was 4 hours long and exhausting and alot of people went before me who got there after I did. Doctor was friendly and answered all my …

  63. Always a good experience! Dr.Rauch and his assistant really listen to my problems and needs until we find an answer. The ladies up front are friendly and courteous when they check you in and when they make your follow-up appointment. Overall, I have a good experience.

  64. Absolutely worse care, stroke symptoms with a history of a previous stroke and they want you to wait in the waiting room. BP was so high my PCP was ticked off at them making me wait in the waiting room. Only one Dr there that I would trust and none of the nurses. I’m still dealing with blown veins because they refused to listen

  65. I had a car accident on November 7th and was taken to Seton via ambulance. When I got there, I was told that there was no room and had to wait in the lobby. I waited there, in pain, sitting in a wheelchair, for 3 hours before I was finally …

  66. This is the worst hospital I have ever been to. Every time I came here, this being my 4th time, I would have to wait in the waiting room of the ER for more than 4-5 hours. The last two times that I came I didn’t even get seen because it …

  67. I waited 7 hours to be seen by a doctor with many people that come in after me going before me. I do understand that the extremely sick and elderly are priority, but EVERYONE that came in after me went before me. I will say the staff was …

  68. Please if you have an emergency and especially are pregnant use as a last resort. My wife had a high risk pregnancy in which she was experiencing bleeding. One night while I was in San Antonio she called and was bleeding an extreme amount …

  69. I will never go there again. I gave them all my medical cards. They had my insurance. I’m disabled. I was assured I wouldn’t have to pay anything as I asked. Then when it came to me getting the bill for the first time I called and they said …

  70. This hospital is horrible. I’ve sat and watched elderly people be discarded, a pregnant woman in so much pain she is kneeling on the floor. And they have done nothing for her but continue to tell her they are trying to get her back. People …

  71. I went in and had extreme pain in my abdominal area. I said it felt like kidney stones but somehow different. They pushed me out to the far edge of the emergency room wauting area so my agonizing pain would not bother the staff or other …

  72. The treatment I received during my visit at Seton Medical Center Harker Heights was superb! The entire staff treated me with compassion and kindness. I was very impressed with their level of professionalism. Thank you to the entire team!

  73. Worst birthing experience of my life. If anyone was thinking of having a baby here, please don’t. The nurses are amazing, but doctors especially ones who are contracted to come in and don’t actually know anything about the hospital? Not so much.

  74. I get here at 1:30 pm and is 5:47 pm and I haven’t see the doctor yet. I’m having a miscarriage and I ask the RN in the front desk after 2 hours waiting if my case was priority for my symptoms and she told me “we have people waiting 4 hours …

  75. I recently had hip replacement surgery, the nursing staff were amazing!! They were on top of everything right away and took wonderful care of me! I highly recommend this hospital and Dr. Lovria, even though it was a major surgery, feeling well taken care of is a major comfort point in recovery.

  76. My adult daughter and i went to the emergency room at Seton Hospital in Harker Heights. My daughter had just left an abusive husband and was traumatised and hurt. She is also addled due to a head injury and afraid. The staff demoted her …

  77. I wish it was possible to give 0 stars…we just moved from Fort Worth, and any of the Urgent Cares and ERs we went to For the children have always been very clean smelled very clean and the staff has always been exceptionally wonderful. …

  78. Was displaying symptoms of a blood clot and after an hour wait at Seton I asked the staff how much longer the wait was going to be and was informed it was going to be an additional 7 hours. I left and went to another hospital and was seen …

  79. I am very pleased that I switched to Seton for mine and my husband’s primary care. I had a procedure done a couple of weeks ago and the process and pre-op instructions were clearly explained and I was seen within a reasonable time of my scheduled appointment. The results were clearly explained also.

  80. We have waited more than one week to get x-ray results and they have been nonexistent online nor have we received a call to give us the results of our daughters x-rays. This is one of many issues with Seton medical center. For example the …

  81. I really don’t care to discuss the negative situations that happen while I was hospitalized. I will give four stars because there’s lots of sweet nurses and nice Dr’s there. However, there was an ER nurse that was absolutely rude to me. I just hope that Seton raise it’s standards. Overall it’s still an OK hospital.

  82. The ER doctors and nurses were on point.. Even though they were quite busy, their medical professionalism saved my life.. I’ll forever be grateful!!!

  83. This is a long post but please read it. I was recently admitted and I had a really bad experience with a nurse and the Manager Tiffany. My nurse handled my IV and other medications without washing her hands or wearing gloves. The nurse …

  84. My husband was admitted with Covid last year. His stay was awful. He was delirious due to low sodium when he was admitted. We were not allowed to have anyone with him even though he could not tell the staff anything and they were informed …

  85. the entire staff at Seton Medical Center were professional, kind and attentive to my needs. My day nurse Emma went above and beyond her duties by making me iced tea every day many times a day because I told her that was pretty much all I drank. Highly recommend this hospital.

  86. I should have looked at the reviews before visiting. This is not a clean facility. Someone threw up near the check in area and the nurse just put a towel on it. I told her about it because my foot was in it. She put the towel down for my …

  87. Worst customer service I’ve ever experienced especially during the most devastating time of my life. I came in for heavy bleeding and cramping due to a possible miscarriage (which it was). The lady at the front desk was rude to me and my …

  88. Waited 10 hours while having chest pain. Saw many non urgent patients come and go. I repeatedly told staff I had chest pains and an abnormal EKG from urgent care who sent me to the hospital. No one seemed terribly worried or concerned. I …

  89. I LOVE SETON! The staff there is wonderful! The doctors and nurses and their assistants are wonderful and caring and have such a wonderful bedside manner. They have always treated me respect and gave great patient care. Everyone is so nice and they sit and listen to you.Thank you for being a wonderful hospital!

  90. I was so happy with the way the hospital is run. Everyone from the front desk, registration, nurses, phlebotomist and EKG tech were absolutely amazing! Dr. Ledger and the anesthesiologist were so detailed in explaining everything they were …

  91. I had a CAT scan done at Seton and as always they were wonderful. The hospital is beautiful. This is the kind of place I would love to work at because it is so relaxed and friendly and, this is the kind of place I want all my procedures at …

  92. The floor of the examination cubicle was filthy. Then after the technician drew blood I was directed to the emergency room waiting area where I observed the floor in that area was just as nasty! What excuse could any MEDICAL facility …

  93. Professional and caring staff from the moment that I entered the ER. Everyone that I came in contact with while being treated kept me informed on the tests being administered. Dr. Ayers evaluated me and I was given medication which got me …

  94. I had planned to give birth at a birthing center and due to medical reasons had to switch providers unexpectedly. I was incredibly grateful for how accommodating both nurses and doctors were to all my special requests. They were also …

  95. As a person that unfortunately HAS to visit the ER because of a rare blood disorder, I can tell you that the reason for the long wait times are due to people flooding the ER with non-emergency issues. Please stop going to the emergency room …

  96. I came in two weeks post op from a total hysterectomy and I was in pain. My nurse was Mary Kate, RN and she is amazing!!! I was blown away by her medical knowledge and her outstanding care! She made me feel like I wasn’t alone and she …

  97. I had an amazing experience at Seaton! I was in labor and delivery for 5 days and the staff was wonderful! I want to give a shout out to nurse Michelle, nurse Liz, and nurse Brandi! They were all so helpful through the whole process. They …

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