The quality of finished water and river water is tested daily at the Water Quality Laboratory of the Sewerage and Water Board by a staff of highly … See more
Sewerage & Water Board of New Orleans Reviews ( 10 )
The customer service agents are rude and barely know any info. I’ve NEVER heard of an utility company where you can’t speak with a supervisor, you have to leave contact information and wait days/weeks to hear back from them. And that’s IF …
Sent my final bill 6 months after water was turned off. Couldn’t pay online. Had to call. These people are absolutely the worst I’ve dealt with in my 70 years of life.
These people are a nightmare. I haven’t been able to log in but I had signed up for eBilling and I never got any kind of email. I finally broke down and called customer service so I could get help so I could log in again and I waited over …
Third world countries have better water service. This city and it’s services (or rather, lack thereof) are a joke. We moved here a few months ago and will be moving right back out immediately as we will not be sticking around to find out what it’s like during a catastrophe since they can’t even keep the water running on a good day.
If I could give zero stars I would. You would think that a company with 424 reviews and 99% marked 1 star out of 5, that they would not get the contract again for the city of New Orleans. Keep voting for liberal corruption and then …
The WORST customer service that I have ever dealt with. Their Autopay system has failed multiple times, and yet instead of notifying the customer, they choose to bill them for late payment instead. For a company who should be trying to …
Overcharges you with high estimate bills. Definitely, their intention is not to pay those overcharges back. There is no way for you to show that they overcharge you since those water meters are not readable. They use water meters from 100 …
If you receive several emails stating “here is your bill, your automatic payment is being processed, no further action is needed from you at this time” One would assume that no further action is needed from you. Not true, our water was shut …
It could be so much more efficient if status updates could be communicated to citizens whose project has been submitted on 311 NOLA. Our sink hole has finally been filled but the Status report was pending for six months. The …
I’ve lived in New Orleans my whole life. If I ever leave this city it will not be because of the crime, poor infrastructure, corruption, overly inflated rent and real estate prices, income inequality, or the poor education system. It will …
The customer service agents are rude and barely know any info. I’ve NEVER heard of an utility company where you can’t speak with a supervisor, you have to leave contact information and wait days/weeks to hear back from them. And that’s IF …
Sent my final bill 6 months after water was turned off. Couldn’t pay online. Had to call. These people are absolutely the worst I’ve dealt with in my 70 years of life.
These people are a nightmare. I haven’t been able to log in but I had signed up for eBilling and I never got any kind of email. I finally broke down and called customer service so I could get help so I could log in again and I waited over …
Third world countries have better water service. This city and it’s services (or rather, lack thereof) are a joke. We moved here a few months ago and will be moving right back out immediately as we will not be sticking around to find out what it’s like during a catastrophe since they can’t even keep the water running on a good day.
If I could give zero stars I would. You would think that a company with 424 reviews and 99% marked 1 star out of 5, that they would not get the contract again for the city of New Orleans. Keep voting for liberal corruption and then …
The WORST customer service that I have ever dealt with. Their Autopay system has failed multiple times, and yet instead of notifying the customer, they choose to bill them for late payment instead. For a company who should be trying to …
Overcharges you with high estimate bills. Definitely, their intention is not to pay those overcharges back. There is no way for you to show that they overcharge you since those water meters are not readable. They use water meters from 100 …
If you receive several emails stating “here is your bill, your automatic payment is being processed, no further action is needed from you at this time” One would assume that no further action is needed from you. Not true, our water was shut …
It could be so much more efficient if status updates could be communicated to citizens whose project has been submitted on 311 NOLA. Our sink hole has finally been filled but the Status report was pending for six months. The …
I’ve lived in New Orleans my whole life. If I ever leave this city it will not be because of the crime, poor infrastructure, corruption, overly inflated rent and real estate prices, income inequality, or the poor education system. It will …