, a family owned business that bases its services around customer service and up to date telephone and internet service. ARK-O is committed to … See more
I’d like to say 1st and foremost I think most of these reviews are paid and friends of the other guys reviews.
Was with Lost Creek Wireless and I lost signal here and there in a few short …
If you think that the Seneca Telephone Company is so slow/bad then you should try AT&T I guarantee that their service is a whole lot worse and even more expensive yet just try contacting their customer service and really get stonewalled by …
Very helpful staff. We needed service to hook up our security system. We got everything we needed right there. They even told us of other options we could use.
We were informed this is still TDS just with a name change they dont maintain their equipment in this area. dont buy this service unless you like throwing money away.
The internet is expensive while paying for 5mbps we get roughly 1.2mbps at max on a good day while other days it will slow to a halt or just have no internet at all I suggest going with someone else
Pay to much for to little, monopolized with no competition for options. A wifi hotspot on your cellular plan could be as good or better than paying for their service.
I wish something else would become available. It’s super expensive, plus anytime I have a problem I get the run around. I’m not sure anyone knows what they’re doing. Plus the way they bill is down right ridiculous. I feel it could be made much simpler. When something else becomes available they will no longer have my business.
The employees seemed very nice and knowledgeable. I feel like they really want to help you. The only thing I hate is that if you want internet you have to pay for a home phone as well. Monopoly should only belong on a board game…not in everyday life
Never have I ever had such an awful experience with an internet company. I still have to go to them for internet because they are the only ones that do my areas internet. My internet goes out anywhere between 5-10 times a day. If it’s not …
Lets be honest, no there are no other internet providers in the area except for dish type services which stink. My internet connection never goes down because its on a landline, yes you have to get the landline to go along with the internet …
This company is monopolizing the area by buying out all of its competitors with non compete clauses(Rural Inet for one). They have horrible internet service, horrible customer service, and outrageous pricing for their services. This is …
Cannot wait till another option comes to my area beside satellite. First they said we can only get the very over priced 5Mbps package but then the Tech came out and said we should be able get 20Mbps. We called the next day to get the …
I’ve had good luck with Seneca Telephone’s service. They aren’t the speediest Internet ever, but they are steady, reliable and the payments are consistent. The Internet is always the same price no matter whether I’m using Google or some other browser. I can stream YouTube all day long with no problem.
Absolutely the worst service I’ve ever had. I’ve been without internet for almost three weeks now. Every time I call for support I either get the shuffle around or they tell me it’s my equipment. I am certain it is not my equipment as I …
We’ve used their internet service for some time now. I won’t complain about the speeds, because we don’t have the fastest plan, but keeping an internet connection is an issue, and we’ve been through multiple of their routers. I do not recommend this phone company for internet. This is an issue that has gone on for years and years.
Not sure if i want to lock into a 6 month contract with a 100 dollar cancellation fee. Alls i read are bad reviews for this place but thats what happens when there is no competition
Horrible internet speeds at too high of a price, they are completely ripping you off for internet speeds. The hotspots from my friends phones are faster than this. The technical support people always tell us that its our routers fault and …
Worst service I have ever had. I have lived in three states and never have had service this bad. It’s been 8 years and still no upgrades and they dont even try to help.
Took the tech a matter of minutes to fully install and have set up working like should internet is currently running like should. I’d Like to mention the guy who set it up was real polite and professional.
Getting more and more irritated with S-Go. Pay(entirely too much) for 20/sec the best I’ve ever got was 14/sec. Tonight myself and neighbors lost connection all of the sudden and of course there is no one to call because they only work banker hours. Going to get on the wait list for Lost Creek Wireless tomorrow.
The very worst internet ever. Inconsistent speeds and often below 10 mbps. I’ve called customer service and asked for a tech to check the demarc, they try to keep you from following through by saying you get charged 50$ if no issues are found. Ridiculous
Great customer service. We needed setup on short notice due to work requirements and the staff was very accommodating. We moved from an area with gigabit fiber and dropping back to DSL is definitely slow but it’s more usable than I …
The front desk people are very nice but I’m reviewing the actual internet service not them. It’s very slow max I’ve seen running speed tests at random times through the day is 2.2 mbps and that was at 3 am on a Sunday morning. You will have …
The absolute worst Enternet I’ve ever had. Wi-Fi is so bad. We can’t even stream Netflix or any other streaming service. Not even when it’s the only thing on Wi-Fi and we have the 10 download. Also way over priced. There is no one else to …
Worst internet ever!!!! Only internet provider in the area as well. We are still on DSL. STUPID SLOW. Pay $100 a month and half the time we can not even download stuff. Kids cannot do stuff for school at the same time. We are capped out on their highest plan of 15mgb and get about 13 on a good day.
Most expensive internet for the speeds in the entire area. 20mbs for 100$/month, and most times barely get 10-13mbs. They have monopolized the area we live (IN PINEVILLE AT THAT) so if we want ANY internet, we HAVE to go through them. …
I’d like to say 1st and foremost I think most of these reviews are paid and friends of the other guys reviews.
Was with Lost Creek Wireless and I lost signal here and there in a few short …
Very expensive
Friendly…
Nice people low rates
Can’t recommend them.
RIP off
Great people from the owners to the employees!!
Lost the small town family kindness
Extremely helpful, awesome staffing.
You pay too much for low speeds.
Over priced and it drops connection randomly for hours at a time.
Love the lady’s there. Always treat u with respect and help u out.
Worthless internet. If i could give less than one star i would. Third world internet speeds.
Very understanding company
The staff here is always very friendly and helpful. Especially Ken.
The only thing I don’t like about them is you can’t pay over the phone without being charged $3
Their internet is a waste of money. For what you pay the quality of internet is Stone Age and is third world county internet.
If you think that the Seneca Telephone Company is so slow/bad then you should try AT&T I guarantee that their service is a whole lot worse and even more expensive yet just try contacting their customer service and really get stonewalled by …
Very helpful staff. We needed service to hook up our security system. We got everything we needed right there. They even told us of other options we could use.
We were informed this is still TDS just with a name change they dont maintain their equipment in this area. dont buy this service unless you like throwing money away.
The internet is expensive while paying for 5mbps we get roughly 1.2mbps at max on a good day while other days it will slow to a halt or just have no internet at all I suggest going with someone else
Terrible service for too much money, the company is a monopoly for the area. If you can afford it, try to get Starlink.
Pay to much for to little, monopolized with no competition for options. A wifi hotspot on your cellular plan could be as good or better than paying for their service.
I wish something else would become available. It’s super expensive, plus anytime I have a problem I get the run around. I’m not sure anyone knows what they’re doing. Plus the way they bill is down right ridiculous. I feel it could be made much simpler. When something else becomes available they will no longer have my business.
The employees seemed very nice and knowledgeable. I feel like they really want to help you. The only thing I hate is that if you want internet you have to pay for a home phone as well. Monopoly should only belong on a board game…not in everyday life
Never have I ever had such an awful experience with an internet company. I still have to go to them for internet because they are the only ones that do my areas internet. My internet goes out anywhere between 5-10 times a day. If it’s not …
Lets be honest, no there are no other internet providers in the area except for dish type services which stink. My internet connection never goes down because its on a landline, yes you have to get the landline to go along with the internet …
This company is monopolizing the area by buying out all of its competitors with non compete clauses(Rural Inet for one). They have horrible internet service, horrible customer service, and outrageous pricing for their services. This is …
I am not at all happy with this service.
The cost for quality is outrageous; they provide as little data per dollar as …
Cannot wait till another option comes to my area beside satellite. First they said we can only get the very over priced 5Mbps package but then the Tech came out and said we should be able get 20Mbps. We called the next day to get the …
I’ve had good luck with Seneca Telephone’s service. They aren’t the speediest Internet ever, but they are steady, reliable and the payments are consistent. The Internet is always the same price no matter whether I’m using Google or some other browser. I can stream YouTube all day long with no problem.
Absolutely the worst service I’ve ever had. I’ve been without internet for almost three weeks now. Every time I call for support I either get the shuffle around or they tell me it’s my equipment. I am certain it is not my equipment as I …
I like using the app to make my payments. So I don’t have to get into and out of their office place
We’ve used their internet service for some time now. I won’t complain about the speeds, because we don’t have the fastest plan, but keeping an internet connection is an issue, and we’ve been through multiple of their routers. I do not recommend this phone company for internet. This is an issue that has gone on for years and years.
Not sure if i want to lock into a 6 month contract with a 100 dollar cancellation fee. Alls i read are bad reviews for this place but thats what happens when there is no competition
Horrible internet speeds at too high of a price, they are completely ripping you off for internet speeds. The hotspots from my friends phones are faster than this. The technical support people always tell us that its our routers fault and …
Worst service I have ever had. I have lived in three states and never have had service this bad. It’s been 8 years and still no upgrades and they dont even try to help.
Took the tech a matter of minutes to fully install and have set up working like should internet is currently running like should. I’d Like to mention the guy who set it up was real polite and professional.
Getting more and more irritated with S-Go. Pay(entirely too much) for 20/sec the best I’ve ever got was 14/sec. Tonight myself and neighbors lost connection all of the sudden and of course there is no one to call because they only work banker hours. Going to get on the wait list for Lost Creek Wireless tomorrow.
The very worst internet ever. Inconsistent speeds and often below 10 mbps. I’ve called customer service and asked for a tech to check the demarc, they try to keep you from following through by saying you get charged 50$ if no issues are found. Ridiculous
Great customer service. We needed setup on short notice due to work requirements and the staff was very accommodating. We moved from an area with gigabit fiber and dropping back to DSL is definitely slow but it’s more usable than I …
Wifi is an absolute disgrace. And why do I have to have phone service tgat all my calls that should be local are long distance
The front desk people are very nice but I’m reviewing the actual internet service not them. It’s very slow max I’ve seen running speed tests at random times through the day is 2.2 mbps and that was at 3 am on a Sunday morning. You will have …
The absolute worst Enternet I’ve ever had. Wi-Fi is so bad. We can’t even stream Netflix or any other streaming service. Not even when it’s the only thing on Wi-Fi and we have the 10 download. Also way over priced. There is no one else to …
Worst internet ever!!!! Only internet provider in the area as well. We are still on DSL. STUPID SLOW. Pay $100 a month and half the time we can not even download stuff. Kids cannot do stuff for school at the same time. We are capped out on their highest plan of 15mgb and get about 13 on a good day.
Most expensive internet for the speeds in the entire area. 20mbs for 100$/month, and most times barely get 10-13mbs. They have monopolized the area we live (IN PINEVILLE AT THAT) so if we want ANY internet, we HAVE to go through them. …