Sharefax Credit Union is committed to giving back to the areas that we serve. We believe strongly in the credit union philosophy of “people helping … See more
I have been a member of SCU for 45 years. They have always been accommodating.
Recently had Gina Patt help me with my online account. She is Great. She has a lot of knowledge and patience. Thank You Gina
Do not use this company. Seems like there’s some issue almost monthly. Their staff is unhelpful and doesn’t respond to emails until you send multiple emails.
I like the bank but my fiancée works out of town and whenever I put anything in the account with his name on it they flip out and accuse me of forging his name!! I don’t lie cheat or steal!
Worst bank in America hands down will charge you 30 bucks for,going over 75 cents the people who for them at any branch are stuck up. Just another example why you shouldnt trust the banks.
You cannot talk to anyone, will be put on hold, thanked, listen to some advertisement, then disconnected. I have tried for days..I guess will have to drive 50 miles to see them in person, and call the BBB. Will take my money but not my questions. Not good business practices
I went into Sharefax in Batavia Ohio and dealt With loan officer Troy to apply for a loan to buy a house I told them if me and the wives credit does not pass their regulations we could have a cosigner they agreed then after they ran our …
Every time you call they are rude or hang up when you have been waiting for 20 minutes. The only reason I used them was for a vehicle loan that I switched immediately after dealing with them
I absolutely love share fax credit union.
Very helpful customer service and the tellers are always so sweet.
Bruce the financial investor is awesome!! 😁 …
If I could give 0 stars I would. Between never getting someone on the phone to them switching over to a new website where I can never login into my account. When I can get someone on the phone they are just nasty and very rude. Also my card wears out after a month or two… then when I order a new one they never make it to my address.
never had any issues great customer service and great interest rates i cant say enough good things about Sharefax they have always treated me and my wife well and have been there for us when no one else was…
This bank is the worse bank I ever ever had to deal with no one will answer the phone and when they do you got to go through 5 people and then they disconnect you and it takes another 2hrs this is so much bs. Who ever is running this bank needs to learn how to manage it and get a program better for your customers.
I love Sharefax Credit Union in Batavia, Ohio. They have treated me with respect & kindness. I have been with them since 1983.I hope to stay with them as long as I can. …
We have been banking with Sharefax for almost 10 years and we have never been disappointed, until now!!!! Their all new online banking a Mobil platforms is junk!! Complete waste of money! The set up and designs for both lack simple …
I use Sharefax on close to a weekly basis. I’ve never had an issue with anything they have done. Friendly people and good security practices. I feel safe leaving my money in their care.
Looking for a new bank currently. I rarely overdraw my account. I have twice now in the past 2 years with this bank because of how they so conveniently pay things in certain order to get the maximum amount of overdraft fees they can from …
DO NOT DO ANY BUSINESS WITH SHAREFAX- They will literally screw you over in any way possible. You will not get any help from anybody for anything. I have not had 1 good experience over the last year. They don’t care about anything you …
Sharefax has predatory practices. The worst I have ever experienced. Large institutions like AMEX and Visa are far more forgiving and understanding. They claim you are a member but treat you like you are not better than a criminal once they have their “hooks into you. Highly recommend you do not do business with these people
Here is the one star review your employee earned today. Customer service tip #1 – never imply a customer is wrong in an attempt to deflect your own misunderstandings or lack of knowledge. I simply called in asking for a copy of my 1099-SA …
Years ago I could never keep a balance in my check book due to all the service charges in over 20 years my check book always has the correct balance matches mine all the time I will never change banks great places to bank
Extremely rude! We have had our auto loan since October, and every time we have had to call for anything we get attitude, like we are bugging them and not want to help. We are already looking into trying to move the loan to someone else. Will never take another loan if this is who offers.
While the customer service I received from the employees was good, I was not impressed with Sharefax Credit Union itself. I wanted to give them my business because they are my local CU and serve the county I work for. I applied for an auto …
I was at the Eastgate Branch and they were dealing with a very difficult customer . He was very loud and they handled it very professionally and kind even though the customer did not deserve it . I love banking here .
No wonder there are so many negative reviews. My first contact was with the teller named Christine. She was rude and had an attitude. Not a good first impression.
I dread making a payment for my loan because EVERY SINGLE TIME I am on hold for 5 minutes or more. Then I am lucky if they don’t disconnect once they do finally answer, starting the waiting game all over again. They need more people that …
I have been with this Credit Union for almost 40 years. Never had a problem, got 2 different short term loans here in the past. My husband and I used Fifth Third for banking on our business.. I didn’t really like that experience. I will always bank here while my husband banks elsewhere. To each his own…
I’m honestly baffled that sharefax has so many 1 star reviews. my boyfriend referred me to sharefax and neither one of us has EVER had a bad experience; hes been banking with them for over 4 years and I’ve been with them just under 2 years. …
I have banked with sharefax for about 20 years now and they have always done a fantastic job. Very understanding and caring people who go out of their way to help you in any way they can. I am proud to be a part of a credit union who does so much for their members and their community!! Great job Sharefax! You Rock! I appreciate you!!
We believe in giving credit when credit is due! We have been loyal members of Sharefax Credit union and will continue to do so for many years to come because of the hometown feel, professionalism , and just the fact that when you have an …
This is the first review I have ever left. I am so baffled by a company in 2019 that does not have adequate technology to pay bills online. I HAVE NEVER SUCCESSFULLY MADE A PAYMENT ONLINE. If you call in to make a payment, half of the …
Let me Explain why Sharefax Credit Union is such a bad place and has so many 1 reviews. First they don’t like if you keep a low balance and if they see you cashing big checks they put a stop to it where they hold the check for sometimes a …
I bank with another bank, but sharefax participates in the co-op banking program. I didn’t have time to go to my bank, so I stopped in to make a withdraw from sharefax. I took out 2500, and one of the $100 was fake. I took it back to the …
I have been a loyal Sharefax member for over 10 years. I’ve financed over $100,000 in vehicles through them. Applied for $40,000 auto loan to purchase a vehicle from a private party seller in Columbus. After waiting 3 days (and three phone …
They lost the first payoff check that was sent from the Dealership where I traded my car in which resulted in my account being past due and impacted my credit score. They are great with sending automated email notifications but lack in communication and responses.
Awful customer service and prejudicial loan officers, I cant get my money out fast enough. Loan officer stated “he could not give me a lower interest loan” word for word when I was inquiring if I might be able to reduce my payment. I never …
A couple months back started the account and was working with Dawn and Gina these ladies was just great and very easy to work with to get my account setup I thank them and they are the best.
Love the staff! They’re so friendly and always eager to help. I’ve referred several people to bank with Sharefax because of the friendly staff at the Batavia location! I wouldn’t want to bank anywhere else.
I have been a member for over 15 years. Called to get a Home Equity loan. First person told us he wasn’t experience enough to help so he transfered us to another person who didn’t answer the phone. Left two voice mail messages before she …
Sharefax in Batavia, Ohio is amazing! Gina was such a big help! It’s such a treat when people know their job and are good at it. I am so glad I bank at Sharefax!
Despite the negative reviews listed prior – our family continues to experience outstanding support over the course of our 5+ years with Sharefax. This bank and their supporting staff have been second to none when it came to any concerns …
I love my Sharefax bank. The workers are wonderful, and excellent at their jobs. I had been scammed and a worker, Brandi spotted it and saved me from a lot of trouble. I even would like to praise the Supervisor of my branch, Dawn for being so helpful and patient with me to try and fix everything. They have a life time customer here.
I’ve been a member with Sharefax for over 30 years! All of the Tellers are very friendly and efficient! They go out of their way to be helpful! Whenever I’ve had to call with an issue the people taking the calls were so helpful and made …
I’ve been a member of Sharefax Credit Union for 6 months. A friend of mine recommended that I check into the benefits they offer. My only regret is not doing it sooner! I’ve done business with a few of their branches. Everyone that I’ve …
Great meeting with Gina today. She is a warm, intelligent and the epitome of stellar customer service. My parents have banked with Sharefax Credit Union for over 50 years and I understand why they had confidence in the establishment. …
Although my time with Sharefax Credit Union was short, it was wonderful! Gina and Dawn were so knowledgeable and helpful. They guided me in getting my mothers accounts in the right direction. Every time I was there, they were professional, …
SMDH
I have been a member of SCU for 45 years. They have always been accommodating.
Recently had Gina Patt help me with my online account. She is Great. She has a lot of knowledge and patience. Thank You Gina
Just terrible
Sharefax
Helpful and friendly staff.
By far the worst Bank!
In-person = Great
Online = The Worst
Excellent service
Never wanna help and it’s always the customers fault no matter what.
Friendly fair credit union with great rates
Absolutely awful. Cannot stand this place. Nothing but issues. DO NOT BANK HERE.
Sometimes you wait a few in line. But, other than that. no issues.
Why doesn’t anyone answer the phone before 10am?
Every time I call I’m on phone four 30 to45min long have put my phone on speaker today for 1hr
Absolutely the worst company I’ve ever dealt with in my whole life. So unprofessional!!!!!!!!!!!
Great service!
Love their Credit card program, great rates, wonderful rewards, and friendly staff.
Helpful employees, good customer service, great place to do your banking.
Barely a 2. Very poor customer service outside of deposit and withdrawal. Only worried about trying to find reasons to charge fees.
Great bank. Never had a problem. Customer for life
Do not use this company. Seems like there’s some issue almost monthly. Their staff is unhelpful and doesn’t respond to emails until you send multiple emails.
Everyone is always so nice and helpful. They gave me my first car loan
The batavia branch is awesome, the people are friendly and helpful
Horribly rude staff and the fees to make a car payment over the phone are ridiculous. I’m looking to move my loan now and will never use them again.
I like the bank but my fiancée works out of town and whenever I put anything in the account with his name on it they flip out and accuse me of forging his name!! I don’t lie cheat or steal!
They advertise no minimum balance on their website and in the bank but I found out they do have a low balance fee very contradicting!
Worst bank in America hands down will charge you 30 bucks for,going over 75 cents the people who for them at any branch are stuck up. Just another example why you shouldnt trust the banks.
I’ve been with Sharefax for over a decade. Customer service is strong and rates are just as competitive.
You cannot talk to anyone, will be put on hold, thanked, listen to some advertisement, then disconnected. I have tried for days..I guess will have to drive 50 miles to see them in person, and call the BBB. Will take my money but not my questions. Not good business practices
I went into Sharefax in Batavia Ohio and dealt With loan officer Troy to apply for a loan to buy a house I told them if me and the wives credit does not pass their regulations we could have a cosigner they agreed then after they ran our …
Every time you call they are rude or hang up when you have been waiting for 20 minutes. The only reason I used them was for a vehicle loan that I switched immediately after dealing with them
I absolutely love share fax credit union.
Very helpful customer service and the tellers are always so sweet.
Bruce the financial investor is awesome!! 😁 …
Very fast and easy to get my bike and car loan. Brooke was great
Always helpful, polite and prompt. Long time member!
If I could give 0 stars I would. Between never getting someone on the phone to them switching over to a new website where I can never login into my account. When I can get someone on the phone they are just nasty and very rude. Also my card wears out after a month or two… then when I order a new one they never make it to my address.
never had any issues great customer service and great interest rates i cant say enough good things about Sharefax they have always treated me and my wife well and have been there for us when no one else was…
These ladies that work here are always so patient and Kind. I have been going here since I was 14 to bank and they are wonderful
This bank is the worse bank I ever ever had to deal with no one will answer the phone and when they do you got to go through 5 people and then they disconnect you and it takes another 2hrs this is so much bs. Who ever is running this bank needs to learn how to manage it and get a program better for your customers.
I love Sharefax Credit Union in Batavia, Ohio. They have treated me with respect & kindness. I have been with them since 1983.I hope to stay with them as long as I can. …
We have been banking with Sharefax for almost 10 years and we have never been disappointed, until now!!!! Their all new online banking a Mobil platforms is junk!! Complete waste of money! The set up and designs for both lack simple …
I use Sharefax on close to a weekly basis. I’ve never had an issue with anything they have done. Friendly people and good security practices. I feel safe leaving my money in their care.
Looking for a new bank currently. I rarely overdraw my account. I have twice now in the past 2 years with this bank because of how they so conveniently pay things in certain order to get the maximum amount of overdraft fees they can from …
DO NOT DO ANY BUSINESS WITH SHAREFAX- They will literally screw you over in any way possible. You will not get any help from anybody for anything. I have not had 1 good experience over the last year. They don’t care about anything you …
Sharefax has predatory practices. The worst I have ever experienced. Large institutions like AMEX and Visa are far more forgiving and understanding. They claim you are a member but treat you like you are not better than a criminal once they have their “hooks into you. Highly recommend you do not do business with these people
Here is the one star review your employee earned today. Customer service tip #1 – never imply a customer is wrong in an attempt to deflect your own misunderstandings or lack of knowledge. I simply called in asking for a copy of my 1099-SA …
Years ago I could never keep a balance in my check book due to all the service charges in over 20 years my check book always has the correct balance matches mine all the time I will never change banks great places to bank
Extremely rude! We have had our auto loan since October, and every time we have had to call for anything we get attitude, like we are bugging them and not want to help. We are already looking into trying to move the loan to someone else. Will never take another loan if this is who offers.
While the customer service I received from the employees was good, I was not impressed with Sharefax Credit Union itself. I wanted to give them my business because they are my local CU and serve the county I work for. I applied for an auto …
I was at the Eastgate Branch and they were dealing with a very difficult customer . He was very loud and they handled it very professionally and kind even though the customer did not deserve it . I love banking here .
No wonder there are so many negative reviews. My first contact was with the teller named Christine. She was rude and had an attitude. Not a good first impression.
I dread making a payment for my loan because EVERY SINGLE TIME I am on hold for 5 minutes or more. Then I am lucky if they don’t disconnect once they do finally answer, starting the waiting game all over again. They need more people that …
I have been with this Credit Union for almost 40 years. Never had a problem, got 2 different short term loans here in the past. My husband and I used Fifth Third for banking on our business.. I didn’t really like that experience. I will always bank here while my husband banks elsewhere. To each his own…
I’m honestly baffled that sharefax has so many 1 star reviews. my boyfriend referred me to sharefax and neither one of us has EVER had a bad experience; hes been banking with them for over 4 years and I’ve been with them just under 2 years. …
I have banked with sharefax for about 20 years now and they have always done a fantastic job. Very understanding and caring people who go out of their way to help you in any way they can. I am proud to be a part of a credit union who does so much for their members and their community!! Great job Sharefax! You Rock! I appreciate you!!
Gina was of great help to me in getting me back into my account. Thanks!
We believe in giving credit when credit is due! We have been loyal members of Sharefax Credit union and will continue to do so for many years to come because of the hometown feel, professionalism , and just the fact that when you have an …
This is the first review I have ever left. I am so baffled by a company in 2019 that does not have adequate technology to pay bills online. I HAVE NEVER SUCCESSFULLY MADE A PAYMENT ONLINE. If you call in to make a payment, half of the …
Let me Explain why Sharefax Credit Union is such a bad place and has so many 1 reviews. First they don’t like if you keep a low balance and if they see you cashing big checks they put a stop to it where they hold the check for sometimes a …
I bank with another bank, but sharefax participates in the co-op banking program. I didn’t have time to go to my bank, so I stopped in to make a withdraw from sharefax. I took out 2500, and one of the $100 was fake. I took it back to the …
I have been a loyal Sharefax member for over 10 years. I’ve financed over $100,000 in vehicles through them. Applied for $40,000 auto loan to purchase a vehicle from a private party seller in Columbus. After waiting 3 days (and three phone …
They lost the first payoff check that was sent from the Dealership where I traded my car in which resulted in my account being past due and impacted my credit score. They are great with sending automated email notifications but lack in communication and responses.
Awful customer service and prejudicial loan officers, I cant get my money out fast enough. Loan officer stated “he could not give me a lower interest loan” word for word when I was inquiring if I might be able to reduce my payment. I never …
A couple months back started the account and was working with Dawn and Gina these ladies was just great and very easy to work with to get my account setup I thank them and they are the best.
Love the staff! They’re so friendly and always eager to help. I’ve referred several people to bank with Sharefax because of the friendly staff at the Batavia location! I wouldn’t want to bank anywhere else.
I have been a member for over 15 years. Called to get a Home Equity loan. First person told us he wasn’t experience enough to help so he transfered us to another person who didn’t answer the phone. Left two voice mail messages before she …
Gina is always so helpful! She helped me with my business account!
Sharefax in Batavia, Ohio is amazing! Gina was such a big help! It’s such a treat when people know their job and are good at it. I am so glad I bank at Sharefax!
I’ve always had excellent service at this Sharefax location! ☺️ Everyone is always friendly and very helpful!
Despite the negative reviews listed prior – our family continues to experience outstanding support over the course of our 5+ years with Sharefax. This bank and their supporting staff have been second to none when it came to any concerns …
Best customer service. We’ve been banking here for many years and have always had a great experience
I love my Sharefax bank. The workers are wonderful, and excellent at their jobs. I had been scammed and a worker, Brandi spotted it and saved me from a lot of trouble. I even would like to praise the Supervisor of my branch, Dawn for being so helpful and patient with me to try and fix everything. They have a life time customer here.
I’ve been a member with Sharefax for over 30 years! All of the Tellers are very friendly and efficient! They go out of their way to be helpful! Whenever I’ve had to call with an issue the people taking the calls were so helpful and made …
Opening up a business account was a breeze! Gina made things so simple. Service was fast and extra helpful!
I’ve been a member of Sharefax Credit Union for 6 months. A friend of mine recommended that I check into the benefits they offer. My only regret is not doing it sooner! I’ve done business with a few of their branches. Everyone that I’ve …
Great meeting with Gina today. She is a warm, intelligent and the epitome of stellar customer service. My parents have banked with Sharefax Credit Union for over 50 years and I understand why they had confidence in the establishment. …
Although my time with Sharefax Credit Union was short, it was wonderful! Gina and Dawn were so knowledgeable and helpful. They guided me in getting my mothers accounts in the right direction. Every time I was there, they were professional, …