Stay informed about Sharyland Water Supply Corporation’s Water Quality with our Water Quality Reports, also known as Consumer … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 4:30PM |
| Tuesday | 8:30AM to 4:30PM |
| Wednesday | 8:30AM to 4:30PM |
| Thursday | 8:30AM to 4:30PM |
| Friday | 8:30AM to 4:30PM |
4210 E Main Ave, Mission, TX 78573
Sucks here
impossible to pay online terrible
Quick service and friendly staff, made paying bills easy
They keep you refresh with great valley water. What else do you want?
This place needs to be reported to the news or to the mayor. They hang up on you when you need service or they keep you on hold and never assist. They do not help their own citizens.
The water rates are very high and our bills are too expensive. My sister lives in Mission and only pays half of what I pay. Tisk tisk.
Was taking a shower and water just left called at 11:30a girl name janie answer said it will take about 2 to 3 hrs to fix the problem they never called to say ahi you know we are going to cut the water for that long so we can get water for …
Horrible service! This is the worse water company, outdated setup and horrible customer service. Not to mention ridiculous fees.
Wow…amidst this pandemic these AH still continue to charge late fees…no remorse…greedy mfs…..and they let u know too….they NEVER had this message b4 when I’d login…its to pay for their greedy new building for the the sub par …
Sold my home and this company is making me jump through hoops to cancel my “membership.” They require a notarized form to start or stop service. Who does that?! Time to update your procedures.
The inatke woman is rude and very disrespectful. If i had an option to chose a different water supply company i would run quickly to it.
No one spoke up to make her stop. Wish i had recorded her condescending remarks.
She needs to go
I have lived in 5 water districts across the Valley. This is far the worst one in many ways. If you have them you know what I’m talking about. Not recommended
My neighbors (whom are out of town), water meter is spewing out water into the street so I called SHARRYLAND WATER SUPPLY to let them know to send someone to check it out. The guy told me that the owner needs to report it, because if I …
How is it that me being the new owner of a home cannot get service for my home because previous owners have to transfer membership! I have a better chance of getting an invitation to the White House and a tour than to simply change the name and create a new account.
They are rude and nasty,will not tell u what the deposit is for new service,the lady ashly I spoke with said oh well that’s what it is,they need to train there people in manners,this is the worst water company I ever had to deal with,
Bad customer service very rude and over charged had to go in person and explain to them over thirty minutes till they finally got it right plus they lie up the
If any other company is viable go with them. Greedy company outdated out of nowhere for 3 months my water bill spiked to $200 called them and finally sent a worker out could not determine the problem and said “you’re on your own”.
Careful if you want to move to Alton. Places like this, will charge you more than bigger cities! Talking $100+ for using very little water and they charge an arm and leg for sewage/trash. Mission charges half. This small backwards city needs to get their act in check before people leave to another city!
Water company is making the customers pay for the company’s mistake. They sent out a letter saying they neglected to adjust the rate that mcallen had placed and are now behind and are making customer to cover the deficit they created by not doing their job properly.
Not the best water company. They want an arm & a leg just to connect. They don’t realize people have jobs. They also do not offer auto pay which is the simplest way for them to get their money, but I guess they look forward to late fees. My …
Outdated way of doing business. I wish my area didn’t have this private company because they make everything a hassle. Update your policies. Electronic signing is where the world is now. Having to go into an office with 1 person to attend …
Have vacant land with only one meter (there are no house or building structures within the land) and this company is charging us a sewer fee. We have no connections to any sewer lines or any sewer systems. I have dealt with other utility …
Veronica Salazar..
Awesome customer service..
This organization is lucky to have employees like you that go above and beyond …
This is the worst water company with the worst customer service ever. Their “supervisor” Lupita is not only not helpful but truly does not care about the customer. I sold a home and went and signed transfer paperwork years ago, they …
The process to get water set up is SUPER COMPLICATED with Sharyland Water Supply. While all the employees there are nice I think leadership needs to overhaul and streamline the process. Getting everything set up requires 2 physical trips, …
UPDATE: Jerry with Sharyland reached out to me today and addressed my concerns below in a satisfactory and professional manner. I appreciate their effort to identify me as the customer/reviewer and proactively contacting me to resolve the …