Shearer Family and Cosmetic Dentistry

Cosmetic dentist, Shearer Family & Cosmetic Dentistry

Shearer Family & Cosmetic Dentistry in Florence is the largest all-female dental practice in Northern Kentucky. Anchored by dentists each with diverse … See more

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Shearer Family and Cosmetic Dentistry Reviews ( 215 )

  1. Was very happy with Shearer Dentristry.
    They took good care of me, were very kind, and provided me with a sensible treatment plan with sensible prices.
    Dr. Shearer is now my new Dentist!

  2. DONT GO HERE! They do terrible work and charge you as much as they can, then blame it on your insurance when you get ridiculous bills that are more than they said they would be.

  3. THIS IS THE BEST DENTAL CARE I HAVE EVER HAD. I HAVE BEEN VISITING THIS DENTIST FOR 4 YEARS, AND NEVER HAD A BAD EXPERIENCE. THE STAFF IS CARING, POLITE, AND A PLEASURE TO DEAL WITH.

  4. Everything about this was great. Friendly caring, not too expensive, quick, professional, easy. Highly recommended from someone who normally hates going to the dentist.

  5. I always have a great experience when I visit this practice. The facility is clean, modern, and comfortable. The staff, hygienists, and Dentists are the best!

  6. Dr. Shearer performed work on my teeth without presenting me with an estimate or a treatment plan. I had not agreed to the work and was charged excessively for it. She is the worst dentist I have ever been to.

  7. Everyone is very polite and they do not try pitch not needed things. My last Dentist before I started going to Shearer was always trying to sell me on lots of crowns.

  8. I love this dentist office! They have televisions to watch during your visit and the staff is friendly. I love the dental hygienist that cleans my teeth too!

  9. Shearer dentistry is the best dentist you can go to. When I switch to Shelley I wasn’t nervous to go to the dentist anymore. They make sure your comfortable and make sure everything is perfect. #gotosheaerdentist

  10. Prompt and professional from appointment setting to the administration of care with an emphasis on prevention. Their dedication is exceeded only by the desire to please. Best dental care I’ve ever received.

  11. Staff is friendly and helpful, Dr. Shearer is very gentle and sweet. Amanda is the best hygienist by far. The facility is clean and comfortable with all the latest technology. Would recommend.

  12. Came in for a cleaning. Nice office and comfortable seating. It was quick and painless. They take ex-rays while in the chair. You can watch television while in the chair if you like. Staff was nice. Will be back.

  13. I am very afraid of the dentist and Dr Shearer and her staff make it so comfortable for me when I go there. She’s had to do a lot of work on me because I never went to the dentist during my life and my teeth were a mess, I’m not afraid of the dentist anymore. Thank you Dr Shearer.

  14. I just called for pricing or to ask if they do any kind of dentures or implants she responded by yelling at me “ we don’t give pricing over the phone” Then hung up on me even though I would’ve made an appointment or consultation. This place gets one star because they lost business with a simple sentence and hang up on a $6000 procedure

  15. Dr. Shearer and her entire staff are the best. They make you feel comfortable, get you in quickly and always make going to the dentist an enjoyable experience.

  16. I’ve been going to this practice for 3 years now and my husband and I both are comfortable and relaxed. All three dentists are gentle and knowledgeable. The hygienists are as well.

  17. The only reason to give 1 Star is because there are no minuses. My husband went there because in addition to dentistry they test for apnea w/o spending overnight at medical facility. On 1st visit they said various cavities were found and …

  18. After not seeing a dentist for a long time I came across Shearer Family Dentistry and have been delighted with my choice. They have a friendly and professional staff. I would and have recommended them to family.

  19. This place is terrible. They scraped all the enamel off my teeth during my cleaning so now my teeth are very weak and sensitive they also did several fillings incorrectly that need to be redone 2 of which came out while flossing. I cannot …

  20. My daughter had multiple services over a 2 wk period inwhich we paid our portion based on their calculations (close to $300) only to be billed for nearly $1000 dollars of non-covered expenses such as white fillings etc. If your going to …

  21. What a bad place it’s MJ what can you tell people Dr Shearer how bad did you ruined my Teeth??? How long and how many months I have to wait when i’m in the middle of treatment?? What kind of excuse you going to tell people??? You got paid …

  22. I emailed them to get a price quote on a treatment plan that I received from another dentist. It took her all day to email me back to tell me I have to come in because I may need more work than what was on the plan. I explained that I don’t …

  23. An inlay had come out and they took me in the next day and took care of a problem I was worried about. Everything handled perfectly. I’ve been going to the Shearer practice for a while and am completely satisfied. And boy, do they know …

  24. Amazing experience for the hygienist to the dentist. I would highly recommend this dentist office to anybody. I almost canceled my appointment I’ve Had a lot of bad experiences with dentist. So grateful I did not cancel I found my forever dentist

  25. Wouldn’t recommend for anything other than basic procedures as their knowledge is limited to such. They know very little if anything about referred pain, trigger points, or facial muscular anatomy. Refuses to give service in which I had my appointment set up for. I hope everyones experience is better than mine. Good luck.

  26. Called to get information on a procedure, when I called the receptionist she said hold and placed me on hold. Then when I was asking questions she said let’s get you scheduled first, I said one second and she hung up.

  27. Beautiful office, friendly staff both front and back, and always easy to work with for scheduling.
    My care has always been excellent there. I have seen both Dr. Walden and Dr. Rojas and they are extremely friendly and provide gentle care.

  28. Gorgeous Staff/ My wait time was…… there was no wait. Scheduled for 1130am, arrived at 1129am, checked in, went to bathroom, came out and was called back. Didn’t even have time to sit in the beautiful waiting area. Scheduled for an exam …

  29. This is one of the most modern Dentists around! There excellent attitudes from their staff and the detail work they perform. I will use this office for a long time. I do wish the whiting wasn’t so much. But oh well. Great atmosphere highly …

  30. Being afraid of dentists for years I neglected going until I had serious issues. I was so lucky to end up at Shearer Family and Cosmetic dentists. They were so gentle and considerate during my treatment plan and procedure. I would recommend them to everyone at any age.

  31. Bad teeth doesn’t begin to describe this mouthful! Had a partial plate on top and it just wouldn’t hold anymore with broken off teeth, chipped teeth and just a mess. Two visits later, fillings done, cap replaced, cleaning done and on my …

  32. I’ve been seeing Dr. Shearer for over 9 years now and it’s by far one of the best moves I’ve ever made. She and her staff have always been good to me and have always strived to do top quality work on me and I deeply appreciate her and …

  33. I went here for a cleaning because my dentist was no longer in network with our insurance. Now insurance covers a cleaning every 6 months but I do it every 3 months because I do not like to have any build up at all on my teeth. I was told …

  34. The Dentist is normally a major concern for many of us.
    It really helps to visit an office where the staff is always polite, friendly, & helpful. Dr. Rojas is exceptional. I always feel lucky to receive the attention and exceptional Dentistry she always provides. I strongly recommend Shearer Family Dentistry.

  35. My family has been going to Shearer Family & Cosmetic Dentistry for years. I recommend all my friends to them. Friendly, open staff, very comfortable and spa like atmosphere. They truly treat you like family and the girls at the front desk are always happy to greet and assist you in any way.

  36. Best dentist around always a good experience friendly staff. Shelly is very personable and professional she really knows her stuff and makes going to the dentist a good experience.

  37. Will NEVER go back again. Appointment was scheduled for 9:00am. Did not go back until 9:45. They wanted $3,500 for ONE root canal and told me that I needed two of them. I went to a different dentist down the road. Both root canals …

  38. The employees, dental assistants, and doctors at this practice consistently offer exceptional care. They are highly professional, and yet, at the same time, very welcoming, making the patient feel very much “at home.” I would recommend them very highly.

  39. Have been going to Dr. Shearer for at least 10 years. She takes the pain out of going to the dentist. They have the technology to handle most anything. It is a friendly place and all of the staff are professional. I feel very …

  40. I hopped around a while before finding Dr. Shearers office many years ago while she was still on US18. I’ve been with her ever since. My 7 year old also goes here. Love the new building but even more importantly, we love the staff, especially Dr. Shearer. She’s personable and knowledgeable. Highly recommend!

  41. I needed a dentist really fast because of a broken tooth !! I chose Shearer Family & cosmetic dentistry. That choice turned out to be a godsend !!! They got me in wright away and took the time to explain my oppsions.DR Rojas and her …

  42. Shearer Dentistry is the best that Northern Kentucky has to offer! I have been a patient for over 16 years and would definitely recommend all of my family and friends!!! Their staff and doctors are top notch!!!

  43. While I’m a least favorite patient at most dental offices this practice is so patient and kind. Tears flowing – tried listening to country music 🎵 (mistake, too sad) SWITCHED to 80’s party music 🎶 and it was on, very loud 🔊 – better 🤣 …

  44. I had gone years without going to the dentist. Dr. Shearer had ten years worth of bad teeth fixed in 3 visits. This included 2 crowns and 7 fillings. The staff is extremely professional and sets you at ease. Now my entire family goes to see the team here.

  45. This is a wonderful office. Everyone is always great, and Dr Shearer is very knowledgeable and an amazing dentist. I would recommend my friends and family to this office.

  46. I can’t say enough good about Dr. Shearer and staff! Patient and understanding with this very nervous dental patient. I called in the middle of a dental emergency and they took care of my needs immediately. Dr. Shearer was more than …

  47. I was referred to this practice by a co-worker and I’ve had nothing but good experiences as a patient here. The staff is very helpful and polite, positive dispositions all around. Overall, this dentistry does an amazing job of suppressing …

  48. I’ve been a client of Shearer Family Dentistry for several years and am very satisfied with their service. It is very professional and yet very comfortable in a warm environment. The staff does an excellent job of ensuring that my teeth will last me for a long time.

  49. I had not been to the dentist in years, and was terrified to go. A toothache finally got me in to see them. I picked this office because of the reviews, and I was not disappointed. Everyone I dealt with was very friendly, and very …

  50. The staff is very friendly, polite and knowledgeable. Dr. Shearer is amazing and does great work! They always put the patient first and make the dreaded trips to the dentist much more bearable. I would highly recommend for anyone looking for a new dentist.

  51. Went in for a cleaning the staff were very nice and professional and made me fell right at home. The facilities and the equipment were new and the chairs they clean your teeth in have a massage feature! Their prices were fair for the services they provided and I couldn’t find a much better dentist in Boone county.

  52. I switched my whole family from our long time family dentist to Shearer Dentistry a few years back and it’s been one of the best decisions I’ve made. Shearer Dentistry is easy to work with on appointments, they have an amazing, friendly …

  53. I recently had several procedures done and was fitted for invisalign. The whole process was thorough and efficient, the staff went out of their way to see that I was well cared for and explained all the procedures carefully. I would definitely recommend Shearer family and cosmetic dentistry to all my family and friends.

  54. Just had my semi yearly check-up. I was so very pleased with the experience, being that I’ve not had many good experience with dentists in the past. Since signing on at the Shearer Practice, I’ve only experienced GREAT professional care …

  55. Everybody and I mean everybody is nice and lovely in that dentistry EXCEPT the manager her name is Tracy. She’s absolutely rude and does not how to talk to clients at all. I got my Invisalign done there I paid almost $5000. A year later I …

  56. I honestly can’t say enough good things about this office.
    I have severe dental anxiety, and I have never been treated with more kindness and care, like I have from this office. My most recent visit, I got very …

  57. At a young age I had very extensive dental work completed which eventually caused great dentist anxiety. This causing approx. 20 years of not going to the dentist. A staff member at Shearer convinced me that her staff would take great care …

  58. This dental practice will exceed your expectations. Everyone is very friendly and wants you to be a happy and informed patient. Brittany and Dr. Walden took care of me as if I was a member of their family. I went in with a considerable …

  59. I have had nothing but wonderful experiences at Shearer Family Dentistry. The staff is incredibly friendly, professional and knowledgeable. The equipment is state of the art and the office is always clean. The hygienists and dentists …

  60. I just got my teeth cleaned here for the first time a couple weeks ago and let me tell you it was great!! Everything was very professional especially hygienist Sara Brown! Words can’t describe how wonderful she was! I will definitely be …

  61. After more than one terrible dentist experience, my mom told me to make an appointment with Shearer Family Dentistry. I suffer from really bad anxiety, and they were so great. I needed extensive work done and Colleen (my new absolute …

  62. I have been a patient at Shearer Family & Cosmetic Dentistry in Florence for over 5 years. Their service and focus on customers has earned my trust. Their care and proactiveness has fixed issues that I had for years. At other places I have …

  63. I love Shearer Dentistry! Amanda is my favorite hygienist. She always knows what I like and treats me with kindness and respect. Dr. Shearer is the best. She is so gentle and kind. As a child I was abused by a dentist and have always been …

  64. I’m no fan of dentists like many, but this place was impressive. From their customer service, their technical resources, right down to their tender touch. They have all the cool tech and comforts to keep your mind off the scary parts of …

  65. Absolutely wonderful work. They are so patient and kind. Kenzi is fantastic at her job and took great care of me. The whole staff cared and was there for me throughout the whole process.

  66. Years ago I worked at an agency- all of us went to Shearer and we lovingly called it “The Spa”; when I say we all went there- I mean the doctors, therapists, admin staff…everyone. Now my family goes there and I continue bc it’s the best …

  67. I haven’t been to the dentist in 10 years because of bad experiences as a child and severe anxiety. From the first time I called to set up an appointment I felt comfortable, heard, and valued. Jessica was amazing making me feel comfortable …

  68. I’ve always had a great experience at Shearer Dentistry. I have also recommended this office to a friend & he has been happy also. Dr. Shearer, associates & staff strive to maintain a standard of excellence that’s rare today. Plus, they’re …

  69. I have been going to Shearer Dentistry for about six years or more on my last visit I had my teeth cleaned and told her that I had a sensitive tooth were my implant was ..she thoroughly check my teeth and gums before the cleaning . After …

  70. My husband, myself and my mother went to this dentist. During my and my husband’s first visits we were told we had several cavities. He didn’t get any filled at the time and I had many filled but still had one side of my mouth to do. We …

  71. Went for the first time. Adequate I suppose. I think the level of care should be better. To their credit I came back the next day with a issue and they they corrected it.

  72. I visited Shearer about a year and half ago for a check up and teeth cleaning before I moved abroad to Japan. After examining my teeth they told me I had several cavities (8) that needed to be filled. Due to the time crunch before my …

  73. For me, going to the dentist is never a pleasant experience. I really don’t feel that way going here. Everyone is so nice and they are very accommodating when it comes to making an appointment. Have been going here for about 7 years now. I highly recommend.

  74. My hygienist was very thorough, knowledgeable and talkative – which I love! I also saw Dr. Shearer and she was very helpful with discussing my options for cosmetic work. Will return for future visits!

  75. Dr. Shearer is an amazing doctor, entrepreneur, keeps her family as a priority and is engaged in her patient care. I am a new patient, and switched due to my prior Dentist selling their practice. This office is friendly, timely, efficient, provided modern care, all with a smile and they listen! I am a forever patient. Thank you Shelley!

  76. This office is amazing. I have always had anxiety about going to the dentist, but since I’ve started coming to this office, it feels more like a day at the spa. The atmosphere is so relaxing. They have TVs, massage features on their chairs, …

  77. I used to dread visiting the dentist until I tried Dr. Shearer’s office. Her staff is welcoming and patient with my questions from the time the appointment is scheduled until the visit is complete. She’s also helped my young daughter …

  78. I will never go back they quoted me a price and when they were done with the procedure they double it after it was done and now they are literally holding my retainers hostage until I pay them for the separate procedure they are charging me …

  79. Dr. Shearer’s staff is welcoming and approachable. I was taken back to the exam room within minutes of my arrival by a very friendly staff member. My 30-year old Maryland bridge was loose, but not loose enough to come out without some …

  80. This was my first visit to the office, every part of my visit was fantastic from the receptionist, the hygienist, and the dentist. The service was great and the way I was treated was even better.

  81. First visit with this dentist, The hygienist was very efficient, gentle with my cleaning, and more than accommodating by contacting my previous dentist to request my dental records. The office environment was very appealing.

  82. Dr Rojas never reads a chart prior to talking to a patient. She continues to tell me and my son about getting braces when he just had to have teeth pulled to allow his last molar to come in.

  83. Well I had some 20 year bonding on a tooth that one day it decided to come off on Saturday. I recently started working a new job since Covid and my new insurance didn’t cover my old dentist. So that following Monday I was scrambling to find …

  84. I went here back in summer for the first time and they told me i had about 7 cavities. They filled 3 on one side. For the past 6 months the teeth that have been filled have been so painful that i can’t even eat on that side. I went to a new …

  85. Dr. Rojas is such a amazing and knowledgeable dentist who is kind, respectful, very gentle when she works on my teeth and has a wonderful personality!
    I highly recommend her!
    Muchísimas gracias, Dra. Rojas!

  86. I’ve been going to Shearer Dentistry since 2012. They have been great at working with me on everything from Dental to TMJ. As a very anxious person, they have been fantastic at going slow and ensuring I’m ok. Highly recommended.

  87. I had to have a lot of work done and they were so professional, kind, caring and personable. I could tell they knew what they were doing and that made me feel so much more at ease. I’m so grateful that I called them. I got an appt next day and didn’t have to wait months.

  88. From someone who has had very terrifying dentists growing up (and from another practice in Florence) I was very wary going in but the team at Shearer are AMAZING. Every. Single. Person there has treated me with the utmost kindness and respect and have never once made fun of my fears or my overbite. I cannot recommend them enough!

  89. As always, the dental technician gave me a very thorough cleaning and polish.
    I’ve been coming to Shearer Dentistry for years and have never been disappointed. …

  90. Always efficient, friendly and professional. Likeable, informative and not trying to push unnecessary procedures. If you want to enjoy your visit to the dentist, become a patient in the Shearer family!

  91. These ladies are wonderful. I’ve had 3 different hygienist since 2011 and all 3 have always given me a great experience. twice a year I actually get excited that my appointment is coming up.

  92. We have never been so excited to see the dentist! Everyone is extremely nice yet professional. They truly care about your dental needs and do everything to make that happen.

  93. Shearer Dentistry is next level dentistry. My cleanings are always gentle yet thorough. My appointments are always timely. The staff makes you feel welcome and comfortable.

  94. Michelle, the hygienist was great! I don’t think my teeth have ever been this clean. She was thorough and professional. I am new to this dentist office and I believe I made a good choice.

  95. Such a wonderful dentist office! A great place for the person who needs a new dentist office and has dental anxiety/previous bad dental experiences. Full staff of professional women who are all very kind, inviting and knowledgable. Highly recommend!!

  96. I recently had my first appointment and I love this place. Very friendly staff and doctors. They were able to replace a filling I had lost without waiting weeks like other places I had checked out. …

  97. The dental hygienist are friendly, knowledgeable, and prompt!
    Dr Shearer is extremely approachable and knowledgeable. You can tell her leadership style is amazing because her staff is always happy! I love that!

  98. They have a really great group of professionals working there, from the front counter ladies who do soooo many things, to the dental assistants and the doctors. All have been very dedicated, friendly and caring! We have been under their care for years and will continue going.

  99. My experience with Shearer Dentistry has always been positive. Dr. Walden is a very caring person and any of the hygienists I’ve seen go out of their way to make sure that your visit is as comfortable as possible.Drs. Shearer & Rojas are great as I have seen them if Dr. Walden was out of the office.

  100. Best experience that I have had with a dental hygienist, she was very prompt, professional in explaining each detail that she was performing. No one has every been to complete in explaining there work. The new way was so much ease with cleaning. Thank you and the staff at Shearer Dentistry. 5 star rating.

  101. Dr.Shearer’s office is so accommodating to all of my needs. They are sincere and truly care about what is best for all of their patients. I am always greeted with friendly smiles and feel as if I am part of family! I would never go anywhere else! Plus, the office staff is so much fun!

  102. I have been seeing Dr. Walden for a few years now and I couldn’t be more impressed with the entire office. I don’t have the greatest teeth and every time I go in, whether it’s for a routine cleaning or something more extensive, I always …

  103. First time here, very professional and the Dental Hygienist was very good! She was patient with me and took a great deal of time explaining everything she was doing. It really made me comfortable and I have a lot of anxiety regarding any dental procedures.

  104. My Hygienist Amanda, is extremely professional and kind. She does a wonderful job. It feels like family From the minute you enter the door at Shearer dentistry, everyone there is so kind. Everyone appears to like their jobs and wants the …

  105. I have bad dental anxiety but all the staff at this office make my visits to the dentist much easier. Knowing how they make me comfortable makes going to the dentist less stressful. …

  106. Our first visit was great. Our second visit, not so much. I changed jobs and got new insurance. Was told they would accept my insurance as “in network” for my cleaning, but “out of network” for any work that I may have to have done. Once …

  107. I usually dread going to the dentist from past experience. But then I found Shearer Dentistry. The staff there are so kind and go out of their way to make you feel comfortable. You don’t only get your teeth fixed you get a back massage also their chairs are so relaxing.

  108. The first time I visited Shearer Dentistry was in July 2022 for a regular check up. The office was bright, clean and the staff friendly and knowledgeable. I went back in mid September, with a crown that had popped off. I was able to get an …

  109. My first visit to Shearer Dentistry happened yesterday, and I came away impressed. Happy, friendly, efficient employees greet customers upon entering. A carefully-crafted ambiance of calm complements the neat and clean facilities, outfitted …

  110. My husband and I are new to this dentistry and so far we could not be happier. We’ve had the best experience and are very pleased with the service we have received. Dr. Walden and her staff takes their time to clean each tooth and make …

  111. I’ve been going to Shearer for about a year and a half now since I moved to Kentucky, and I appreciate the staff here so much. I’ve had a couple instances where the bonding on my teeth has come off, and each time I call they immediately get …

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