Shepherd Center

Hospital, Shepherd Center

Shepherd Center specializes in spinal cord and brain injury rehabilitation along with medical research as a top 10 rehabilitation hospital in the nation. See more

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Shepherd Center Reviews ( 115 )

  1. (Translated by Google) The best that my husband and I have known, in medical attention, in the intensity and quality of the therapies, creativity, among many other things. …

  2. (Translated by Google) Thank GOD for taking me to this hospital they are the best I still remember I arrived with a brain trauma I thought I would
    and he is going to die there were the best therapists very nice they treated me …

  3. C2 quad, I’m hesitant to talk about my progress b/c one cannot and should not compare their progress with that of ANYONE else, but it needs to be said that they will push and encourage you to work as hard as you can to make the best out of the worst thing that will hopefully ever happen to you.

  4. Entrance set up like a wild goose chase/treasure hunt — closed with a sign sending you to another entrance that is also closed.

  5. The absolute best! I can only say positive accolades about the quality of everything about this facility, emphasizing the thorough level of care that is always provided. It’s a level above all else!

  6. I been here on two different occasions…2007 my friend was in a major car wreck… They help him …2013 my cousin was in a ATV wreck .. Major head trauma.. When he got there… He couldn’t breathe on his own…after few months…They …

  7. Rep at front desk is horrible. Totally unwelcoming the several times I have visited this location. Literally no hello, no smile, just a blank look and no thanks or have a nice day. A greeting should have none of these characters, especially when dealing with I’ll individuals.

  8. The worst customer service in the cafeteria I ordered a spinach wrap the Young Man in there was so rude, impatient and with an attitude he basically threw the sandwich at me. I was so close to ask for his supervisor. I’m a visitor, but …

  9. Love my doctor. The nurses are wonderful. The call center never stops being a problem. I have never had an experience with the call center that isn’t incredibly frustrating.

  10. Hi, i am brenda johnson, my newphew, steven bailey was in a horrific accident on Aug 18th 2015 . my sister Judy Bailey has been by his side non stop. She is Steven’s mother. when Steven started out he was in Florence, S.C., the DRS. said …

  11. Shame on Dr. Vox! What kind of doctor goes on national television and diagnosis’s our president without ever doing an examination. I’ve supported the Shepard Center through donations but not anymore.. SHAME on this establishment. You’ve lost my support.

  12. It was a ok place to recovery from but i feel there is or should deffenitly be better places. Half of the staff was nice and had humor. And half of them was stuck up and acted like there to good or couldn’t put thereself in somebody elses …

  13. It is both disappointing and shocking that Shepherd Center does not offer hyperbaric oxygen therapy for brain injury recovery after data continues to document remarkable improvement in patients.

  14. After my 27 year old daughters diving accident left her quadriplegic thou she had an incomplete spinal cord injury .i was so blown away by every thing they covered not only for her recovery but also for me its a devastating time. Its …

  15. I have no doubt that this place could be great.unfortantly i have not seen any of it. I have been trying to see a doctor for several months & keep getting the run around. Every time i have to speak to an actual person its like pulling …

  16. ABSOLUTELY AMAZING!! Dr. Ben Thrower is an absolute godsend! The best. As is every one in his office. These people are truly angels in earth. There are not enough wonderful words to truly express the gratitude and respect we have for Dr. Thrower & his team.

  17. I have Multiple Sclerosis and Crohn’s Disease. I’m so lucky to have been able to get in to Shepherd MS Clinic.
    After an hour long meeting with my Doctor there, he prescribed a MS Maintenance …

  18. This is the worst center that I have ever had to deal with in my medical career. You can not get any records from them ever if you are the referring office. Medical records request are constantly getting lost. Whom ever is working in …

  19. We love this place while going to the shepherd center at MS center to get infusions every month but now we are going somewhere closer to home. Thank you for being there for Brian Childress. Love to all the MS department staff.

  20. Everyone says Shepherds is the best, which I don’t doubt that Shepherds would be the best. My problem is, my husband suffered severe brain damage and we asked for my husband to be sent to Shepherds once released from the hospital. Shepherds …

  21. So sad that I have to post this in agreement with other 1 star reviews. If your patient has had a visit to a psychologist, or god forbid has been proactive in helping themselves and had a prescription for something like Zoloft to help them …

  22. Man, do I want to sit down with and talk about how Shepherd didn’t meet each one-star-reviewer’s expectations or what!!!!!!! I am so fired up to prove each one-star-reviewer wrong!! This hospital is MAGICAL!!!!!! 🤩🤩🤩 I am a recovering TBI …

  23. I am a current patient in the MS department and will not be leaving due to needing a MS specialist. The doctors are fine but the nurses’ line is not the best. #1 they do not seem very knowledgeable or friendly and #2 it is only available …

  24. I wouldn’t recommend Shepherd Center to anyone especially someone with TBI, I got slammed down on a bed 3 times they pulled me by my legs arms, they also made me seize took me off my anti-seizure medicine with a fresh TBI. I have tried to report this several times & you can’t report anything here.

  25. We live in South Georgia and come 3 or 4 times a year and we absolutely love the place! The staff is so friendly and helpful and the Doctors are some of the best in the world! We’re so thankful for the Shepard Center!

  26. 5 stars because I cant give TEN. These people are amazing. They truly gave us our life back after a spinal cord injury that almost took it. I am still in touch with several of our nurses to this day………. almost 3 years after our graduation back home. Pray you never need them, THANK GOD daily they are there if you do!!

  27. I have been a patient for almost 3 years now and I love everything I absolutely love it. I started out as inpatient then went on to outpatient. I highly recommend this place. I was strongly considering moving back to Los Angeles but am now going to stay here in Atlanta because Shepherd is here.

  28. We have been so very pleased with the staff, doctors & care given by Shepherd Center. Everyone is so friendly, remember us & our situation each time we visit. Our family certainly would recommend them to anyone. A+

  29. Absolutely spot on diagnosis, follow through, professionalism, and definitely invested in us as patients from the moment they meet us until the moment we are released from their care. Strong physically independent people whose temples no …

  30. My 35 daughter suffered a SCI and small amount of brain damage in Feb…she was admitted into Shepherds early April…at that point everything was ok…as time went on the nurses started to convince my daughter to push away her family and …

  31. This facility has misinformed us on the proper care and hospitality for our son. We were excited to continue our son’s recovery with the Shepherd Center but only until we arrived. We got the impression that they did not even care to a try …

  32. Took 6 months for first appt another 6 months for tests doctor ordered. Then while waiting on my follow up after doing probably 15k in testing I ask for refill on simple meds and told my nurse I’m suddenly undx with illness I was sent there …

  33. I was involved in a bad accident in 2011 and was fortunate enough to get accepted to this wonderful place! I would still be in a wheelchair if it wasn’t for 99% of the staff at the Shepherd Center. I would’ve given them 5 stars if it wasn’t for a pain management doctor named Erik Shaw.

  34. I had a SCI in 2003 & was an in-house patient for 8-10wks(Over 2 months!) I do not have the skill or talent to properly express in words not only the excellence in care I received but the care I witnessed so many others & OUR FAMILIES …

  35. The Shepherd Center is absolutly amazing. My nephew was hit by a train and has been recovering very quickly in this facility. The staff is amazing and informative, they have answers for any question and really seem to care for your loved one. I have never been in such a great hospital enviroment.

  36. What an incredible place. My son has been there a few weeks and the progress he’s making is staggering. Like any large hospital, a few minor things get overlooked occasionally, but overall you can just tell when an organization has got it …

  37. My husband was in the hospital here with a central spinal cord injury. This hospital and employees are absolutely amazing! We were very blessed to have Dr. Elmers and she is the best. Great personality and amazing doctor. I just can’t …

  38. This may be the best hospital for spinal column injury in the country. They really know how to not only take care of patients but also rehab them. If you want to walk again after an injury this is the spot for you – they will push you. Love the staff that’s been caring for my mom and can’t say enough good stuff about this place.

  39. On May 4th, 2021, the Program Manager of the Shepherd Center, contacted me towards the end of my work day.  I answered the call despite being at work. She had left a message the day before and I had intended to respond of course. …

  40. I have followed a family member of mine as she got there a week ago, its amazing the progress she has made. I also know two other people that have had SCI that went to rehab here and their recovery was amazing. Nothing but good things to say about this rehab!!

  41. My father was in Shepherd last summer(2017). He was in a car accident that rendered him unable to walk or use his arms. He was beginning to have movement in all four limbs! …

  42. Great facility for rehabilitation. I had a spinal cord injury at 35 and they helped me understand sci and my injury. How to take care of myself and get my life back with some sense of normalcy. This facility and employees are truly amazing and I can’t appreciate them enough!

  43. My husband suffered a TBI earlier this year and was transferred to the Shepherd Center from the ICU/hospital. I have nothing but wonderful things to say about this place from the cafeteria employees to the nurses, doctors, and therapists …

  44. I was in a horrific motorcycle accident October 8, 2011.
    I was not expected to live much less be anything more than a wheelchair bound man the rest of my life. …

  45. Everyone on my father’s therapy team are strong, selfless, miracle workers. He didn’t want to leave and misses all of them, but they are the reason that he was able to leave the amazing facilities at Shepherd, and with great confidence and inspiration… our family has been inspired by this team and the Shepherd center as a whole.

  46. I have a brother who has been a patient at this facility a few times and he has always made such tremendous progress while being at Shepherd. I love the staff there and they are so caring and very knowledgeable about what goes on and are …

  47. My daughter was admitted with a traumatic brain injury. She spent 5 weeks at the facility. She received amazing care from her Doctors, Nurses, Therapists, and Nurse Techs. …

  48. My fiancé recently was diagnosed with multiple Sclerosis in February 2021. They are amazing here, every person you pass in the hall asks how you’re doing smiles and is genuine. They made us feel really comfortable there and trusting! Thank y’all so much for helping with his life!

  49. Former employee from last year. I have good and bad things to say about the shepherd center. I did not feel welcomed as a new employee they say its a good place to work which is correct but its the ppl that work there. As from what I was …

  50. Here is a picture of my sweet sister who has continued to benefit from The Shepherds Center after a car accident which resulted in a TBI. I can’t say enough about how much I appreciate Shepherd Center. She is a happy, functioning member of society.

  51. Was in a big truck wreck. Sustained a T.B.I.. likely would not be able to do half the things I can do thanks to them. Not just the Doctors but everyone. Therapists, nurses, all the techs and all who support were absolutely the most helpful, …

  52. I was a patient in the Shepherd Spinal Center from December of 2020 to March of 2021 and then received further outpatient therapy at Shepherd Pathways until May of 2021. During the time after my injury, I had some of the best care I have …

  53. Today marks the one year anniversary of my stroke. If not for the amazing care at the Sheppard Center, I could be a bedridden, paralyzed patient in one of our local nursing homes. My true, heartfelt thanks to the doctors and all the …

  54. I was on my death bed after a major car crash. I was airlifted to NE Georgia Trauma Center. I was then transferred to Grady. The Doctors and nurses didn’t know what to do with me because I was a difficult patient. Somehow God knew I …

  55. All of the staff at this place was super nice. Made me feel like I was on the cast of the good place. Asking if I had died and was supposed to be there. Clean helpful and the food was awesome. Biscuit and sausage gravy was my favorite. …

  56. If you have a spinal cord injury this is the place to go. They have top notch doctors and therapists. The inpatient facility has highly qualified nurses and medical care 24×7. Equipment is in excellent shape. Family housing is a very …

  57. What an overwhelmingly inefficient infrastructure! Everything from patient check-in to paying the bill is permeated with repetitive and laborious procedures. They finally have MyChart installed but you cannot make payments with it! This is …

  58. Great place to revive someone after a traumatic event, accident. However I’ve had two interactions with the pain clinic and the front desk young lady has been extremely rude with my patient and me. No customer service skills.

  59. MS institute at sheperd should have better customer service in the front desk no someone who is upset or don’t answer your questions this lady isn’t nice day of service Wednesday July 27th at 11:55am

  60. I have had 3 spine surgeries and was in an accident almost 2 years ago that has caused my spine to be in bad shape with many challenges. I was referred to Dr. Erik Shaw at Shepherd, words cannot express how grateful I am that I found him, …

  61. I had a great experience with my doctor but the front welcoming staff was awful. They were too busy talking and laughing among themselves to see me walk in and walk past them. I didn’t know they were staff (they way they were talking loud …

  62. My husband was a patient at Shepherd Center in July 2021 after his May 2021 TBI – had initially been projected to be permanently and significantly disabled, and were supposed to be there 6-10 weeks, but results began within a day of the …

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