Shoreline Vision

Optometrist, Shoreline Vision

Founded in 1996, Shoreline Vision provides a variety of eye health care services. It conducts routine eye exams and uses a range of surgical techniques.

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Shoreline Vision Reviews ( 150 )

  1. I never knew how much of a difference this eye surgery would of made in my life till having it done now, the after care and the help and concern of the staff has been magnificent.

  2. Shoreline Vision has been awesome! They’ve taken great care of a difficult situation with my eye, and altho sometimes it’s quite a wait, it’s always worth the great care I get!

  3. My relative had eye surgery here today. You are not allowed to wait inside due to Covid 19. But they refuse to let you leave while the surgery takes place. Demanding that people wait in their car for 1.5 hours in 80+ degree heat is dangerous!

  4. I had cataract surgery 2 years ago. Vision hasn’t improved yet. I have returned twice received 2 new RX for glasses and thought maybe it was because the first glasses should have been purshased there…not the problem. Second pair purchased …

  5. Waited forever. On top of that I was diagnosed wrong, went and got my glasses with the eye prescription I was given from them and I couldn’t see a thing! Went to eye care one and they got me the correct prescription. Now billing doesn’t care, they just want to get paid.

  6. Friendly, timely and competent. This is hard to beat in any business. I have nothing but good things to say about Shoreline Ophthamology/Vision. I enjoy the entire staff based on my experience of several years as thier patient. Dr. …

  7. Really going downhill, especially the Sherman store. The doctors seem to just move people through like cattle rather than actually treat or care for people’s vision. Then the service of trying to get a frame is made even more difficult …

  8. Great eye doctor, he gets a star, as for the rest of my experience it was terrible. Don’t recommend if you have Medicare or Medicaid, very poor treatment and wouldn’t let me or my husband pay any extras out of pocket. Rude

  9. Women at the front desk are rude, prescription for glasses was wrong. Couldn’t get in and seen when I had an emergency. Tiffany Kent walked out on me and left me hanging and dumbfounded. Other issues with front desk staff. So much bad, I had to go out of town. Owner wanted me to talk to a manager. I think the managers ARE the problem.

  10. Every employee, from the front desk to Dr. Oltean, was exemplary. I was anxious from beginning to end but every effort was taken to make me at ease. The decision to have LASIK was worth it and I recommend this facility to anyone.

  11. I got out of work early for an appointment here about a year ago. Checked in, and ended up waiting close to 4 hours in the waiting room and never got called back. Was so angry I went to check out and get a different appointment and was told …

  12. This was the worst experience ever…waited an hour and a half and then was told…Dr. is running behind. I waited a month for this appointment…terrible communication. Do not waste your time there

  13. Received Lasik last month and I could not believe the results! Instantly upon standing up after the procedure I could see! The staff was professional and transparent with every detail. I was nervous since my sister had a disaster of an experience with Lasik (went to a different business), I couldn’t be happier with my results!

  14. Very nice and seemed to put a hundred percent in to his job. Very informative as to what he was looking for and what he would be doing in four month. Nothing really going on with Bills eyes but the dr. Seem to clear everything up. Outstanding service

  15. I have had the best of care, clear communication of my eye problems, excellent process from entering the Shoreline Vision Center until departure. Every person on staff have been excellent and professional with a friendly attitude.

  16. DR. Rawlinson communicated everything clearly, plainly, simply for me to understand all diagnoses, he was very pleasant and I didn’t feel he was hurrying to get to the next patient. Appreciate it Doc!

  17. Took my 6 year old to see Dr Hui (sp?) for a second opinion. He was wonderful with her, address her warmly and directly and suggested changes to her Rx. I would definitely recommend him and the office staff was very helpful too!

  18. Dr. Thomas Aaberg shows a Love for his Job by the way he Cares toward his patients. He treats us like people and not like dollars and cents. He deals with your eye problems and won’t stop till he finds a solution or remedy. His nurse Lisa …

  19. Dr. Kenneth Otto and the staff at Shoreline Vision were wonderful. I appreciated the friendly professionalism. Definitely helped me relax before and during the procedure!

  20. I find Dr. Rawlinson very personable, patient, and informative. I had cataract surgery and was very nervous. He answered all my questions, and treated me with the utmost kindness.

  21. Expert professional care with Dr. Joel Oltean. Successful cataract surgery on both eyes. Long time patient. Nice waiting rooms, clean restrooms. Before Covid-19 a nice coffee & tea bar was available. Friendly, efficient staff.

  22. Had an eye exam last week. The staff was very nice, but no one told me they would be dilating my eyes that day. I asked if I would be okay to drive after my appointment and was told I should be but she wasn’t sure. It was snowing and I had …

  23. I must start this off by stating that the Dr. Asst was wonderful as well as the office staff from the individual that completed the Covid check. The Dr himself was horrible. I will never return her.

  24. Been going here for years, but not anymore. Always takes at least an hour and half of waiting beyond my scheduled appointment time before I get to see anyone. Went in for a routine vision appointment and they turned it into a medical …

  25. Well, they only allow five stars, but I would happily give Dr. Otto ten stars.
    Best of the best.
    And, when it comes to eye surgery, these folks have it cornered: …

  26. Dr. Pezda treated me in a very professional manner. He explained what he was doing during the exam and the nature of my condition, all the while calming my anxiousness. I would highly recommend him. Also, I need to add that the entire …

  27. Dr. Rawlinson was so kind and professional. He was very efficient with our time in the exam room. Check in staff were very friendly, the girls in the back were very nice and listened to my concerns while not making me feel hurried at all, check out staff were also kind. All around a great office!

  28. My recent visits to Shoreline Vision for Cataract surgeries was in all respects the best overall medical experience I have had in all my years. As an engineering professional I appreciated the facilities organization and smooth processes. …

  29. Shoreline Vision is an excellent place. The staff is friendly and compassionate. My most recent visits have been with Dr. Pezda. He radiates confidence and is very knowledgeable and friendly. His assistants are also polite and helpful. They have my trust and my gratitude.

  30. Grand Haven location- I had a new patient appoiment and waited in the first part of the waiting room for almost 30 minutes, not knowing that there was a seperate waiting room and check in desk. If the rude gentleman adjusting glasses …

  31. Dr. Scott Westhouse was personable, professional, knowledgeable, easy to talk with, and answered/addressed my questions and concerns thoroughly in easily understandable terms.

  32. My experience was great! Dr. Rawlinson was very kind and understanding, as I had waited a year longer than I should have. ( due to Covid ) I didn’t have to wait to long in the waiting area and the staff had made easy to keep a 6 ft distance. I would highly recommend Shoreline vision,

  33. Recently met Dr. Webster at the Shoreline office. I was so impressed with how she assumed charge of my case and made things happen. She recommended tests and communicated with my primary provider immediately. I received a call from her …

  34. Dr. Webster is one of the finest eye surgeons around. As a doctor and former owner/ operator of a local eye care facility, I have referred hundreds of patients in need of surgical intervention to her. Recently I had a surgical procedure …

  35. I had a black spot appear in my vision of my right eye. When it was still there 2 days later I called Shoreline. (I’ve been a patient there for years.) They got me right in on the same day. I was concerned it could be a tear in my retina …

  36. The staff is always friendly and courteous. Even in pandemic times the wait time was very short. Dr. Leeanne Webster and her staff are just wonderful. Genuine concern and excellent patient care with an excellent “bedside” manner.

  37. Dr. Lee Webster is a very knowledgeable doctor. She and her staff are very warm, friendly and concerned with giving you the best eye care they can. Dr. Webster recently did cataract surgery on both my eyes, correcting my near-sightedness …

  38. After seeing another eye specialist in Grand Rapids I decided to stay closer to home. I began to see Dr. Thomas Aaberg and receive injections in both eyes. They’re done on the same day and I have been very happy with the change. The only …

  39. Had a little bit of a wait but I come prepared with a book so it doesn’t bother me much. Dr.Rawlinson is very thorough, explains everything well, is friendly and answers questions to my satisfaction. The staff and technicians treat me well and are quite friendly, which I like. I would recommend Shoreline Vision to anyone.

  40. The end of June 2021, it was discovered that I had retina detachment. Within 3 days, Dr Westhouse performed surgery and reattached my retina. The surgery was successful and he saved my eyesight in my right eye! However, that much needed …

  41. Dr was ok but the the area that needs customer service help is the area where you get your glasses. They treat you as an inconvenience and are more worried about taking payments and that is about it. Came home with glasses only to find out …

  42. I had Cataract surgery at Shoreline Vision surgical center. Everyone from the person that greeted me at the front door to the person’s that prepared me for the surgery, the nurse anesthetist and lastly Dr. Rawlinson made this scary surgery so easy. The care was second to none.

  43. Worst experience I’ve had in healthcare. From the first visit there were issues. First appointment check in, for a sty, the woman gave me misinformation about my insurance, so I had to cancel to avoid costs. When I called back to …

  44. A very reassuring experience. The technician was very professional and efficient, but also very empathetic. Dr. Webster was very thorough, and also very concerned with my welfare. I left feeling better about my vision than I have for many years. My thanks to all.

  45. The nurse and Dr.Hulet were very ingaging and easy to work with, but want to give the heads up to Medicare patients! I went for a routine eye exam, and feel scammed because I was not told I was getting a contact eye exam, and was …

  46. Dr Pezda is a excellent Dr he took really good care of me and my eye surgery was great I was very nervous but the team made me really comfortable and explained thoroughly everything step by step

  47. I liked Dr Webster as soon as I met her. She is very interested in your history and how she can help. I have struggled with feeling like I couldn’t see as well as I thought I should by wearing glasses and she took the time to make sure I …

  48. I’m glad my optometrist suggested I go to Shoreline Vision for my cataract surgery. From my first visit they have been very professional and on time with my appointments. They make sure I understand all the procedures from eye drops to post …

  49. Shoreline Vision is a professionally run business that provides great service and a positive patient experience. The staff and doctors are very friendly and trained to provide the best eye care in this area.

  50. Was treated very well! Friendly staff! I had already been treated by Dr. Before so I was already familiar with her and she was as great as I remember. Great choice!!!

  51. Dr Webster is kind and thoughtful physician. She saw me on an emergent basis. She took the time to do a through exam and listened to my explanation of symptoms with care.

  52. I would highly recommend Dr Webster and her staff. They are very through, efficient and supportive. Les and I are pleased to have Dr Webster as our vision specialist.

  53. I have always had good service at Shoreline Vision and with Dr. AAberg. He is excellent. Thank you for the people you hire. I really feel well taken care of. Jo McCrath

  54. I’m Dr Oltean’s patient for several years now. He cares for my eye health and also did my cataract surgery. My husband is now his patient too and I would definitely recommend Dr Oltean to anyone who is looking for an Ophthalmologist.

  55. Dr.Webster is a fantastic Doctor as well as a person I have gone to her senes 1994. Staff are very nice to deal with and they work very hard to stay on top of things. I would highly recommend there office for high quality eye care needs.

  56. Great visit at this office! Becky was wonderful and patient with me. As someone who flinches at just the thought of even putting eye drops in, the eye doc is usually my least favorite appointment to have. I’d rather go to the dentist. But thanks to Becky I had the smoothest visit ever and can’t wait to get my new glasses.

  57. Shirley is my aunt and is developmentally disabled.. she is always treated with much patience and kindness with the entire staff at Shoreline which I am so appreciative of.

  58. From the time you walk through the door you are noticed! Dr. Rollins and his staff are very professional but bring a comfortable personality to the appt. Thank you all for taking the time to care for our eyes…Dr. Rollinson not Rollins…lolol

  59. Great staff, the wait for the initial lasik consultation was a little long, but not bad and it’s because they do such a great job and are busy. The lasik was great, fast recovery and can see better than I could before. Came out better than 20/20 in each eye. Highly recommend, Dr. Oltean did a great job!

  60. A factory experience; exam given by an assistant…when scheduled appt with optometrist began…6 minutes spent with me. Concerns about failing the eye exam were not addressed…given I have bifocal implants nothing could be done. I will …

  61. As this was my first visit to Dr. Oltean’s, I was very pleased. My appointment was on time, and all the staff I dealt with were very nice, caring and professional. Dr. Oltean was very reassuring and made me feel comfortable with my upcoming procedures.

  62. I come from a time when an eye doctor seemed to be a scary thing, but my mother made sure we always got doctor appointments at the appropriate times. Dr. Loder was great. When I got older, I went to a classmate from school, Dr. Gunderson. …

  63. Dr Webster is professional, personable, patient, informative with a comfortable manner that makes eye care a pleasant experience. All staff were also personable as well as professional. Five stars!!!

  64. Each individual at this office is phenomenal, they really care and the results I’ve received surpass my expectations. As someone who has visited many eye doctors, I can see the difference with this office! No pun intended, they aren’t in it to just make a buck, they really make each patients time well worth the money spent.

  65. From my initial consult to the follow up appointment everyone was very nice and professional. They explained everything clearly and made me feel as comfortable as possible through out the entire process and I am loving my new vision!

  66. It is always a pleasant experience visiting Shoreline Vision. Everyone is really friendly and very professional. Their system gets you in on time and out early. Easy check in and easy check out. Of all my experiences with doctors and their offices Shoreline sets the standard for how it is done.

  67. The entire office is great. Friendly staff from front to back. Dr. Webster and her staff are efficient and very professional, yet give a personal touch as well. I feel my vision, which is very important to me, is in excellent care. Highly recommend this office, Doctor Webster , the tech staff and the office staff.

  68. Highly professional staff. Prompt and friendly. Dr. David Rawlinson is knowledgeable, personable, and thorough. He listens attentively and is a skilled surgeon. My cataract surgery went very well and I’m completely satisfied with the results. I recommend him to anyone requiring the attention of an ophthalmologist.

  69. I actually didn’t end up going to Shoreline because I opted for an office that could get me in sooner – but Shawn was absolutely so amazing and helpful! She was so friendly and took a lot of time to answer my questions and made me feel so …

  70. Everyone is so helpful, and so happy. Happy to help us, happy to be there. I’ve never known a doctor’s office that have been this kind. I had to bring my fiance and for his cataract surgery on one eye, and my uncle has to have surgery on both eyes. Explained everything, so sweet and helpful. I highly recommend this place!

  71. Hi Doctor, it was a pleasure meeting you earlier this week. Your chair side manor was very professional yet not stuffy. Conversation was light with light small talk. I like the atmosphere you create. I am a pastor and a retired nurse, …

  72. Great experience! The entire staff is friendly and personable! I love how thoroughly done the exam was without long wait times. Dr. took the time to talk to me about options available to me. I definitely recommend!

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