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I went to emergency room they took my name and weight and checked my temperature, I decided to leave and never saw the doctor but they billed me $1050.00 for just taking my temperature and weight. And they billed my insurance for it as well …
Do not expect any kind of a caring attitude from the nurses. I witnessed the most horrible care I have ever seen from the staff here. STAY FAR AWAY FROM THIS HORRIBLE HOSPITAL
Nurses once I got to my room were great. Nurses in the ER/triage?! Sad. Sad as much money as this hospital cost to build and run that they would hire the least empathetic people on the street you can find. Dr McCormick (ER doctor) extremely …
I would like to think an 8 hour wait for an “emergency room” is normal, but I just can buy that. Sorry. Do yourself a favor and just take your chances without visiting Silver Cross.
Such an awful experience having a baby here that I feel compelled to write this years later. The nurses were so mean I can’t even look back at the birth of one of my babies without also seething with anger. What should have been one of the …
My experience here was horrible. I can say that staff lies directly to you, assuming you don’t know procedures, is callous, and doesn’t apply compassion. …
We have our love one here in the ER since 3:45pm. 7 hours and 15 minutes later we are still sitting in the emergency room waiting area. Totally poor service. Remind you she’s 81 years of age, with a few element challenges including cancer. …
Do not use this hospital for ER services. Once your admitted the staff is fantastic. However in order to get admitted you 100% must go through the ER. I have chronic kidney stones that need to be surgically removed. The ER nurses are the …
This is a terrible hospital it’s not even worthy of being called a hospital. I had an appointment at 2:15pm today and they told me they couldn’t see me because they were running slow. We’ve been waiting for two hours and nothing i don’t …
The nurse in the er (the guy with the really crooked face) was yelling at me to stop moving when I had akathisia telling me I could control it… horrible. It’s like me asking him to immediately fix his face. Rudest health care worker I’ve ever encountered. Seriously dude, get your face fixed.
Why only 2.7 scores here, I asked by myself, because during my wife delivery baby couples of days there, I probably not agree due to compare with same experience at some asia countries here much much better; …
Truly awful and I don’t know how a place like this manages to function. Went to the ER at 4am on a Thursday morning- seems like a pretty good time to go, right? Sat in the waiting room for two and a half HOURS before I walked out and went …
This ER was the closest to my house, but I wish I never searched google maps for closest hospital. I should of driven to some other hospital. Very long wait and Doctors and RNs were unprofessional and not to mention the whole security …
Labor & delivery. ..
So here’s my story. It was all going ok( not great) until it was time to push.
I pushed for about 3 hours (while the delivery doctor ran in and out of the room …
The nurses and staff was very helpful and the service was extremely fast! I was in there for no more than 20 mins! The doctor was very thorough and re-insuring. The best hospital experience I have ever had. Thank you Silver Cross Emergency Room Team!
I was the in the hospital with some sort of sickness that was completly unknown. Its basically all went wrong. First of all, my CIT “didn’t come though” 1 extra day. Then they “lost” my samples 1 extra day. And to top it off, the surgeon …
Just sat in my car for nearly 3 hours! I couldn’t go in with my girlfriend which I understand covid restrictions, however, she’s been throwing up bile for nearly 8 hours non stop and something is seriously wrong and the staff made her sit …
If I could rate it less I would. My wife waited 6 hours in the ER to not be seen. The staff was rude and push off as the open wound on here hand was not that important. I have always had good experience at this hospital but this one left a bad taste.
I’ve been at the ER for 7 hours and someone messed my bloodwork up and my forearms the size of a baseball. Bruh. EDIT: I got a room and it was NOT cleaned from the last patient …
Came into Silver Cross’ care with COVID and was there for about a week. The nurses were unreal not just with being responsive, but going the extra mile in being supportive. They understood that COVID patients are isolated and related …
If I could give them no stars I would. I’ve had my youngest son here and I’ve visited the ER for one of my children. Both were the worst experiences I’ve ever had at a hospital. I am just so thankful that my son and the birth had no …
Had a heart attack and had to go to Silver Cross. Doctor put three stents in.
The procedure went very smooth and when I was put in my room i had the best care by the best nurses. Usually when you are in the hospital it is impossible to …
I was sick & in a lot of pain last week & the ER got me back right away & had great service all the way! I’ve NEVER had any issues going there for so long as I can remember. Way better than St. Joes hospital ER that’s for sure! They can’t …
2 stars for ER — I have had too many negative experiences for my children here, but the one for myself was fine, since my doctor had called me in ahead of time. …
Brought in by ambulance. Sitting in the lobby for going on 3 hours now. Guess I’m glad it’s not as serious as we thought. Then another lady out here (who stopped to help with my asthma when no staff could be bothered) ended up either …
My daughter and I took an ambulance to Silver Cross. I checked out as well as to be expected. And my daughter who has Angelman Syndrome, and CAN NOT TALK! was checked out also, So the nurse talked to me and was Interrogate me like I …
My mother was admitted on Saturday morning. I must say that her nurse Daniela and CNR Alyssia and Kerrrigan were AMAZING! They had wonder patience with my 83 yr old mother and kept me updated from start to finish. …
I am almost 50. Had to have an emergency gallbladder removal. They took me right in opposed to Saint Joe’s hospital that treated me like cattle. This is the first time I’ve been to a hospital where I was treated very kindly taken care of …
Stayed at Silver Cross Hospital for 2 nights. Every staff member my family and I came into contact was kind and attentive: doctors, nurses, CNAs, nutritionists, support dogs and their owners, and cleaning staff. The food was good for being …
Took my son into the Er we were checked in right away no waiting . All the staff were super nice . The nurse practitioner didn’t catch her name(blonde with glasses) but we need more like her in the world . Her bedside manner was just …
We visited the Emergency Room on March 9th because my husbands PCP told him that morning to go the nearest emergency room. He had a fever for 2 days, cough, body aches and was having mild chest pain. We thought he had the flu but tested …
While here for a routine doctor’s appointment, my daughter fell and hit her head and before I could say anything, here were so many people there to help us, making sure Dianna was okay. it was a real experience and I wouldn’t have wanted it …
They take forever to get to you in the emergency room and when they do get to you you have to wait another hour for them to actually do anything about the situation
I waited 5 hours to get 6 stitches and even with my insurance, Silver Cross charged me $1,000+ out of pocket for something that took 20 minutes to fix. That doesn’t even include the $700+ getting charged from “EM Strategies” which …
I go here for my midwife! & it is the best hospital. All the staff members are so helpful and friendly because I still forgot where I am going half the time since its such a big hospital. …
We sat in the waiting room at the ER for over 3 hours, we were never told that the wait time was going to be that long. The nurses at the check in desk were eating and drinking, while patients sat there watching. They are extremely …
Silver Cross has saved my life twice. Been in Emergency Room and ICU twice, had 8 surguries, hernia, strangled bowel, cancer cataracks, deviated septum, Everyone, doctors, technicians, nurses and staff were all first rate. I can’t say enough for the care I’ve received. I love that hospital and everyone there.
I gave them astar because you cant leave a review unless you give them a star only thing different about this place. Isa new building waitted 5 hours for my sister she had a dizzy spell. POOR SERVICE less talking take care of the patients so said Never awill Go There Again
My husband was admitted to this hospital last night to room 6320 and his follow up care is HORRIBLE! This is the second experience that we’ve had with this hospital & both were not good. Each time I was told that medicine and equipment …
If you love your family or friends do not bring them to Silver Cross Hospital. My elderly mother was brought here after complaining of difficulty breathing. We were initially informed by staff that my mother had a slight case of pneumonia …
My wife gave birth at Silver Cross yesterday and we had such a truly amazing experience that I had to write about it. A young nurse named Joelle made us feel extremely comfortable. She was so knowledgeable in her field, and she helped my …
I have been in the ER 3 different times and have never had a problem. The last time was 1 month ago. I thought I had had a heart attack and even though I was in no pain at the time I went there I thought it was best to check it out. …
Excellent care my husband received on Sept. 13. Dr. Christoper Luttig and R.N. Gabby just wonderful! From the beginning when we walked through the E. R. door, everyone was helpful and courteous. Maybe they don’t know or think about it …
Not perfect but… Like others I have had some long wait times and an occasional snippy nurse. However, my opinion of Silver Cross changed when I had to use a hospital 2 hours from Chicago in a rural area. By contrast, I realized the …
I go to Silver Cross every year for my Mammogram. The staff there couldn’t be better, the technicians are very personable and they make the whole experience the best it can be for the situation. …
The nursing staff are SO unempathetic, especially the PEDS floor CNAS and RNs. I was out there originally and I’m 25 years old. They switched me to a room that was so small i had to unhook my Iv and heart rate monitor just to go to a toilet …
The care here at silver cross is terrible. Who sends a patient home after a motorcycle accident with stitches in the mouth staples in the head and doesn’t give an antibiotic. This is not the only complaint and everytime you make complaints …
I felt incredibly discriminated against by the emergency room staff. I am a recovering addict, clean for over a year and was refused medication I truly needed because the doctor believed I only wanted drugs. They weren’t even good drugs I …
Went for emergency service for what I thought were kidney stones or a hernia around the end of September. The doctor had very little compassion and essentially kept asking if I was always “like this” or implying I’m a drug seeker. I was in …
I went in for a hernia surgery and it was a smooth process. The hospital staff was friendly, timely and accommodated all my needs. I would definitely recommend Silver Cross hospital!
My husband was in severe pain. He visited an ER at another hospital and they pacified the pain and sent him home. Later that evening the pain was back and had worsened. We went to Silver Cross emergency room where more comprehensive testing …
Daughter presented with chest pain,shortness of breath, and pain in left arm and shoulder. Classic symptoms of cardiac event. She was left sitting in waiting area 1 hour 20 minutes before triaged by a nurse. Then, no blood work taken for …
Silver Cross’s treatment of my mother, a quadriplegic, was subpar and ultimately resulted in her untimely death. They refused to answer questions and would yell at me when I asked for clarification on the responses given that made no sense. …
Our Dad was admitted in Silver cross hospital for almost a month. He was initially on the 6-2 medical unit and then got transferred to the Rehab 5-3 unit. We are very happy that he got a wonderful medical team. Every person in the team …
The doctors and nurses I had were amazing. I had post partum hemorrhaging, 5 days after delivering my daughter. It is very rare. They took my situation serious and made me feel as safe and comfortable as I could be. The team of doctors, nurses, anesthesiologists, etc saved my uterus. I am so incredibly thankful for Silver Cross.
I have been admitted many times in the last year and they are great. The nursing staff are unbeatable. Very caring, helpful and patient. I can’t say anything negative on any nursing or tech staff. They are great. They care, really care …
This is hard to rate. I’ve had issues resolved here and have had a couple good outcomes. With that being said I’ve had some negative experiences, my OBGYN is very pushy on what her views are which made me very uncomfortable so I am now …
Great experience from ER to my room. Doctors, nurses, and technicians were all professional and top notch. I would recommend the ER and any services they offer!!! …
This hospital is one of the top best I had ever been I had my first gorgeous baby boy here on 3/8/19. I had the most best service ever.A beautiful sweet young nurse her name was Heather she was excellent. I was scare because my doctor …
I have never spoke to a more rude and unprofessional nurse in all my lifetime than I have tonight. Delilah (spelling may be incorrect) nurse in ICU was so rude. I am 9 hours away from my loved one and needed information. She really needs …
Rarely was able to talk to the patient’s nurse – the few I did speak with were great. Don’t know if he was given his post surgical eye medications every day. Maybe he was, but unable to get answers.
I’ve had 2 surgeries in the last 2 months at Silver Cross. Their care is exceptional! The pre-operative team does a wonderful job of coordinating and communicating. Post operatively, the care on the orthopedic floor was exceptional as …
Please don’t go to ER in this hospital. We are still waiting after 9 hours sitting in the chair without even being looked. My dad went with chest pain. Bad service. If possible avoid this hospital ER.
On 07/27/2020 I arrived at the Emergency Department at 2pm. The greeter at the door did oral temperatures instead of no touch infrared gun as per covid safety CDC protocol.Also no social distancing in line just crammed inside door. I had …
I was in the ER last week. I have to tell you from the ER to the staff upstairs (I had to stay overnight), and I wish I could remember what floor I was on, but everyone is so awesome! Professional, kind, and courteous. I can’t say enough good things about everyone. Thank you all. Great hospital.
I recently went into atrial fibrillation and my heart rate was steady at 150bpm to 200bpm. The ambulance I had to get took me to silver cross in New Lenox to help me. I sat in the waiting room for 9 hours with no help…. the guys from the …
My daughter was an inpatient for 7 days for back surgery. It is a difficult time because of COVID, and the hospital was busy. I was grateful my daughter was in the pediatric section and that I could stay. The staff of CNAs, Nursing, …
Silver Cross Hospital is a phenomenal Hospital. The nurses and Drs are incredible. I almost died from pneumonia and sepsis in 2012 and the care I received was incredible! I was also here a couple of other times due to cellulitis. I had …
I wish I could give 0 stars. The worst hospital. My father was there for over 24 hours and they never gave him food, something to drink, or any of his medications. The nurse said she “forgot” to feed my father & give important medication.
Don’t come here to have your baby delivered if you want your family to be with the mother. After 10pm they only allow one person in the room other then the mother. And they want to leave the baby in the room to have the mother take care of …
This is the worst hospital for follow up care!! Staff in registration for follow up appointments need more training they do not know their jobs😞! Uncaring, not compassionate to a patient that almost lost their life in a collision! Come for …
Wish I could give them NO STARS! My daughter was admitted to ER, I showed up and not one person told me what they did to her prior to my arriving there and when I asked, they gave me a doctor who wasn’t the attending when she was there and …
Went to ER on July 2. I was horrified to see an officer not wearing his mask properly, and some of the nurses were not wearing their mask on properly. They were not encouraging patients to wear their masks in the ER properly. Are they not …
You will wait forever to be seen, even if you were brought here by ambulance, are bleeding, and need stitches. I once waited 7 hours before I was seen for a kidney stone. I threw up 13 times while waiting, and had to lay down on the bench seating by the check in desk. At least the workers are nice? They need more help!!
I was brought emergently to SCH and spent a week in the Cardiac Care Unit (44). I had no prior experience with this hospital. Family lives out of town so I was alone and scared. Every single person from ER to Transport to Housekeeping to …
What happened to this hospital? It is seriously a joke now. Depending who you ask, the “protocols” change hourly. Most of the nursing staff are so rude and uncaring. What happened to empathy and compassion? Its like they just don’t care …
The hospital staff are very compassionate and supportive. I have been in a lot of pain the past few months. I was sent to the hospital for a couple of tests. The staff were very compassionate and supportive. They assisted me when getting on …
My daughter was taken directly from the doctors office via ambulance with sob, nausea, chest pain and vertigo. Yes she was triaged, blood work done and returned in a wheel chair and we sat in waiting room for 5 1/2 hours. When I …
Terrible. My husband died in December 2020 thanks to this doctor. The entire time while in the hospital, I was subjected to bulling and harassment by the doctors on some of the staff. All of this while my husband suffered with no one to …
Long wait times even with children, unprofessional and lazy nurses! Your better off driving to another near by area hospital! It’s a common practice to have doctors see there patients one time only, and not follow up with how they are doing …
I just gave birth of my second baby here.
I had a great experience with the staff ! Everything went smooth and fast.
I love the energy of the staff ! The professionalism! The environment.
Thank you Silver Cross Hospital. ♥️ I arrived here early one morning due to excruciating abdominal pains and excessive vomiting. The front desk women were so sweet and offered me pillows, blankets, a basin, etc. I literally didn’t even need …
My son was born at Silver Cross and the nurses were absolutely fantastic. They work extremely hard and well. They get everything down in a organized and professional way. They are beyond kind and caring to family members visiting, to you, …
Healthcare in general has been stressed to the max this past year. I want to thank everyone for doing such a great job it keeping us safe and cared for. We are extremely blessed to have community hospitals that have highly experienced …
Today is 09/12/2020 21 I am at this hospital at 2 o’clock in the morning. Is there are 3 doctors in the ER and nobody is moving. This is absolutely horrible. There is a woman with blood on her shirt sitting in the ER and others coughing and …
I figure it’s time to add my voice. I have seen an abundance of negative reviews on this site, but that has not been my experience. I had only one experience with emergency care a while ago, and it was handled very professionally and …
as nice as this hospital looks, you would think the staff would be pleasant. my best experience was on the mother baby unit. they have the nicest nurses I have ever seen. but their ED, on a totally separate occasion, was absolutely …
Brought my husband to the ER, he tested positive for covid on Monday. We were told if he worsens to go to the ER. Three days later he was coughing & constantly sleeping. When he got up to walk he could barely stand. We are still sitting …
Unfortunately they got a new computer system and none of the patient records information came over properly if you call there they have no clue what you’re talking about or who you are.
Worst hospital I have ever been to for inpatient things. Slow slow slow ER staff and long wait time. When your in need you do not want to sit for 5 hours to see a nurse. However their Outpatient Wound Care Center is very good. I am a …
I would have to say the nurses and doctor that attended me and my baby during my stay were excellent . I am grateful for their service . I am only giving a 4 star because I would Love for the hospital to have a birthing tub and be more open …
I had my 2nd child here at the end of September and it was seriously the best experience. Everything was explained very thoroughly from start to finish. The nurses were AMAZING. They were so professional and caring and really made me feel …
Amazing! They were efficient and helpful from the time I came through the ER with my loved one. I was informed on everything they were doing to help and they got to the root of the issue extremely quick. Very good and smooth process and …
Reviewing and rating a hospital isn’t nearly as easy as doing the same for say, a restaurant or store.
That being said, Silver deserves 5stars. Having both of my children birthed …
I absolutely love Silvercross except right now I’m very frustrated with them. To only let 2 “designated” visitors in….and they can be the ONLY ones in is RIDICULOUS! And if the reason is because they don’t want “new” people coming in all …
on Dec 1st my wife scheduled a nuclear scan of kidneys for Dec 8th at 5 pm 20 minutes on the phone . . We get here and no one knows of appointment . Luckily they record these conversations so you can here the appointment made . Then it …
If you’re not “white” don’t go here.
Super disrespectful nurses (the women). They have such attitude. When checking into the ER I could tell I wasn’t welcome. I was given so much attitude. The …
Very poor pain management. At no point was my pain relieved. Post op. I could hear other patients asking for pain meds. The nurses could not do anything to ease the pain.And took it as as a big joke.The doctor was recommended so I don’t know if he was informed. Stay away from here.
This is the worst hospital to go to. My 4 year old son fell and split his head and waited in the ER for over 10 hours and we are still waiting. The nurse at the front desk said my son is not a priority because six people keep coming in. I …
The worst nursing staff ever in their Energency room! My spouse was released from this horrible hospital after he had a surgery on Saturday November 7th few hours later his situations became so complicated, he couldn’t breathe and he had a …
Every one in the ER seems to work in slow motion. The male nurse was rude that checked us in at triage. My husband has leukemia and has no white blood cells to fight infection. They were actually going to have him wait the three hour …
I went to the er today and was dismissed with my condition. The doctor rushed through the exam and didn’t listen to anything I was trying to explain with my medical history. When I got upset, other nurses came to my room and started …
New way of Silver Cross Hospital NOT wanting to wait for Medicare supplement to pay balance due!! Just call the patient and ask if they would like to pay over the phone. Seriously? Have submitted my supp. ins. info every time there and they just can’t get it right. Middle school stuff.
Would have been a 5 star experience thanks to the amazing nurses and staff I encountered AFTER the front desk. The volunteers they have working are incompetent and rude and made my outpatient surgery experience more stressful than necessary …
Brought my sister in with severe abdominal pain going through her back and we have now been waiting 8 HOURS!!!!!!! It seems like the nurses and doctors all went home. Completely ridiculous!!!! And no compassion at all. Would of given zero stars if I could. If you have a choice steer clear of this ER
I went to silver cross three years ago for a mammogram, I turned in my current insurance card and went to my appointment. I’ve been employed for 17 years, I have had the same insurance for 17 years. Silver cross sent a bill for 340 saying …
Do.not have your kid here. Nurses are the rudest I’ve ever dealt with, and yes there is a pandemic going on, but that doesn’t affect manners. My gf was yelled at for falling asleep after giving birth to our son, then Everytime she needed …
My daughter was in labor and delivery a couple days ago and everything was amazing all the nurses were great except this one nurse older lady named Judy I was there with my daughter and her husband and that nurse made me feel as if I was no …
Took my daughter in for an allergic reaction to medication prescribed by Silver Cross Urgent Care doctor. Took 5 minutes to check-in, 20 minutes to see a Triage Nurse and 3 hours to finally be seen by a nurse and doctor (after having to …
The emergency department terrible specifically one nurse his name is Soucal RN Gerald the name wrote on my medical history . I was brought by my family with injured lower back and great pain. The nurse tried to find vein in my arm he poked …
9 hours wait and wife came in for kidney pain. Left her in the waiting room. Took urine sample and did xray when first came is at 4pm in an ambulance and left her in the waiting room I finally gave up and left at 1am the nurse was like if …
Our Doctor took care of sending all needed information for my husband’s direct admission and treatment to the hospital on Friday and was told he would be admitted on Monday. Monday came and went no call. Tuesday mid-afternoon we …
Legit the worst hospital. They kept me in a room for 10 hours. And did 4 tests plus blood work on me. Saying “oh you might have a blood clot” or “inflammation because of Covid.” I left with a “so we can’t find anything wrong, here’s a …
I don’t understand these negative reviews because everyone was very accommodating. I came into the E.R. and the staff was friendly, knowledgeable, courteous, and very helpful. The hospital was nice and clean. This is my second positive and …
My very first time at this hospital. Everyone from the security at the ER to the transporters transporting me from the ER to my actual room (I ended up having to get admitted.) Everyone made me feel comfortable and I felt like they really …
Amazing hospital, I have been here before for an emergency and been treated excellent, all staff went above and beyond. I just recently had my daughter September 17th, and I can not stop talking about the wonderful experience I had. Every …
My loved one was treated here for a medical condition and left with a smile. She said she witnessed staff continuously disinfecting door knobs and counters which eased her anxiety. She also said the staff made her feel welcomed, safe and comforted. Thank you for all that you do in caring for our loved ones!
We were at the er for my eldest son. It was very busy and the nurses were taking the patients one at a time for X-rays, ct scans, there were six nurses and about 75 people in the er room. My son and I were there at 11:05 and we finally got …
Worst experience EVER!! Already here for 10+ hours! They took my fiancé’s blood and during that the nurse told him his body temperature is really hot are you fevering he said I don’t know and she said ok go back to the waiting area and nothing after!!
On March 3rd of 2021 my husband was brought to SC hospital. The doctor’s and nurses were great with his care they understood the heart ack we were going through. He was transferred to the ICU that night. The next day my two girls and I …
This place is a complete joke. My mom was seen today in the emergency department for chest pain/heart pain and was discharged with chest pain/heart pain and a BP of 180/90. Dr Filiadis did not properly rule out all possibilities as to why …
Waited so long just for a room from the emergency department for my daughter who had fever just to wait even longer for my baby girls results! Found the ED nurses just talking away while my daughters results were already ready mind you they …
Horrible service, DO NOT go there is referred by an Urgent Care to get IM/IV antibiotics with Quest culture results in hand. Sat there 6 hours to be told my mom has normal WBC’s and leuks in urine…and was told she “peed her uti away.” …
I was treated with the best care at silver, i was super scared at the ER and the nurses and doctors assured me and got me back as quick as possible! They were able to change my medication and get me home ASAP!! they’re really doing a great …
I have no idea why people hate Silver Cross Hospital. I ABSOLUTELY LOVE IT!!! I’m a regular patient it feels like and no other Hospital made me as comfortable and sweet as this Hospital. When I had back surgery with Dr. Rinella, the …
Over a three hour wait in the ER, horrible doctor in the ER. Nursing staff on the fourth floor is not responsive – and they have attitudes. Doctors never visited on day one of the inpatient stay. Nurse practitioner didn’t put correct orders …
We have been waiting 60 minutes and haven’t been triaged. It was so much better at the old location where medicine was more important than esthetics. After 3 hours they told me it would be another 7.5 hour wait. People with bleeding …
So after reading the reviews I was kind of worried about giving birth here but once I got there & checked it out for myself I soon realized that this place and the nurse’s we’re great . I just wanna thank ( Megan Roma Angela Pam)& all the …
I had an excellent involvement with Silver Cross! My whole drug staff over the 2 days, was great, mindful, charming and mindful! My specialist, Dr Mar, is great!! He is the most pleasant specialist ever! Words can’t communicate how great an …
Terrible experience here. Had to wait in a lobby for over an hour after being taken in ambulance due to severe stomach pain. I couldn’t even walk they just wheeled me to the lobby after taking my out the ambulance and left me there barely …
Horrible, completely understaffed because people are being fired for exercising FREEDOM and not getting jabbed or everyone that works there is just incompetent. Moreover, concerned about politics than patient care. Upstairs might be ok …
I was sent to Silver Cross to take a required Covid test 4 days prior to a Ablation procedure with Dr. Porter my cardiologist. I am very pleased with the care and the attention given to me by Dr Porter and the whole staff for my procedure. …
Amazing staff, had me in and out in a very reasonable time, very respectful in getting to know/understand my situation, and most importantly all the staff working so hard behind the scenes to make it all possible! They weren’t able to …
My husband received excellent care while a patient at Silver Cross Hospital. The staff are kind and caring. The room was spotless and cleaned every day. He said the food was good! Thank you for having 5 star healthcare in our back yard. We highly recommend!
I would rather give a negative star rating! I was at Silver ER 3 times in 1 week for COVID. The 2nd time I had a 103 degree fever as I waited in the waiting room for 8-1/2 hours. It took my husband telling the nurse that I was ready to …
I delivered my first baby on March 19, 2021 and the entire experience at Silver Cross Hospital was exceptional. I didn’t know what to expect but everyone was friendly and communicative. I felt comfortable from the time I walked in until the …
Been here 4 hrs still haven’t seen a Dr.,,,This place is a joke..The staff go hide in rooms.Takes 3 people to run the printer
I think they do this on purpose so people leave …
Worst care ever. The triage nurse acted like I was a disgusting waste of life. Asked for a blanket and was told no. Asked for something to throw up in and told
No. The man next to me asked for a pan to throw up in not even a minute later …
Went to their location on route 30 for my 4pm appointment…. It is now 5pm… And I’m still here waiting for my doctor…. This happens EVERY TIME. Let me know if you know where I can contact a higher up with silver cross because it’s a …
If you have a life-threatening condition, you will be better off to be transported to another facility, even if it is farther away–it will probably be ultimately quicker. This place is uncaring and negligent in so many ways. The triage …
I am absolutely thoroughly disgusted with the service provided by this Hospital. Both of my parents have elected not to get the vaccine due to medical reasons discuss between them in their medical provider Unfortunately they still have to …
Admitted after hours to Labor and Delivery through emergency. All the staff were 100% attentive. From the moment I walked into The ER admission area, they quickly recognized the situation and within 10 minutes I was upstairs meeting up with …
Why is this the only hospital that is not allowing visitors?? My mother is very sick. She has been battling cancer for 5 years. She has beat all the odds and it’s because her kids and family have been her strength. Her reason to fight! We …
Zero stars, really. Waited 6 hours to be seen for a broken wrist. The waiting room was freezing.A fellow ER patient got me some blankets because I couldn’t stop shivering. No pain meds were given after my X-ray. Waited another 2 hours for …
I can’t say anything bad. Their team of doctors like Dr. Alhawsali saved my life. The nurses in the cardiac unit were wonderful. Especially nurse Shelby. She’s the greatest!!!
I gave birth to my first child this weekend. I had never been admitted to a hospital, therefore, this was an overall new experience for me. Words can’t express how grateful I am for everyone who assisted us with getting through my Labor and …
My wife and I recently had our son here and I just wanted to give a shout out to the nursing staff and Dr. Gress / Dr. Ka. The doctors were both really nice and all the nurses were very compassionate/kind to help with our son. We really …
I would give zero stars if possible. I went to the ER with dehydration due Covid. I sat in the waiting room for twelve hours before finally getting a bag of fluids IV. I never received a covid test. Everything there seemed to be matter of …
If I could give 0-stars I would.
The care that my son received was mediocre at best. Other then the volunteers being friendly but extremely slow; the care absolutely sucked. It’s not even …
The ER staff was unkind and unhelpful to multiple loved ones. They didn’t provide anyone to help my grandmother who is hard of hearing. She had to relay everything to us, but she didn’t know what anyone was saying to her. How can you …
I brought my friend into the ER after some post surgery complications. The staff were inundated but were doing a great job making sure we were comfortable and trying to keep up with the incoming patients. The staff was efficient and …
I came here to give birth to my 3rd baby, and let me say…I LOVE IT HERE! I have NEVER had such an amazing experience as I did here. ALL the nurses and doctors and staff members I encountered are all so friendly and nice and polite. They …
Went there already diagnosed with covid. Started having difficulty breathing so I decided to go to the ER at silver cross. After waiting 12 hours in the waiting room, I finally got to see a Dr. …
Not even a one star..Took my 14 year old daughter here and the doctor was one of the rudest people I have ever meet.. Never again will I use this hospital.Dr.Tabor I don’t know how you treat people like the way you do.Only good thing outta the visit was the Nurse was super sweet
I call Silver home away from home. I have had many stays with Silver Ross as a transplant recipient. My care has always been very kind and thorough. The rooms are comfortable and clean. I have always felt my care was top notch. No complaints from me. I even enjoy the food.
Poor patient care at Silver Cross clinic in Lemont. Front desk worker Courtney very unprofessional and rude. Complaints lodged without any consequences. She hung phone on patient and complaints made to clinic manager and patient …
I was in a horrific car accident and thought it would be a good idea to go to the hospital. It’s 955 and I got here by ambulance at 4:00. If I did not have an IV in my arm and afraid that my insurance company won’t pay for the cat scan …
This hospital is very unorganized. Always a long wait in the ER. Also they need to have a crew clean the ER more often there is garbage everywhere and in the 5 hours I have been here no one had came to sanitize anything that I have seen sick people touching and sitting in the chairs. They really need to step their game up!
My daughter and i were treated very horribly by the nurses and other staff. You would think people that take care of others would be more kind but this staff prove that to be wrong. I don’t recommend this hospital and will not be returning …
This past Wed I brought my husband to the ER. To our surprise no one waiting and he was seen immediately as he had trouble breathing, was weak and had abdominal pain. The ER Dr and nurse were very professional and I thanked them.
My husband presented to the ER by the wonderful Paramedics of Frankfort via ambulance. Everyone from the ED staff to 4th floor staff were wonderful. You took excellent care of him and I am thankful for that as he is. I appreciate yor …
Avoid the emergency room at this hospital at all costs. They make you wait 10 hours plus, and you still won’t see a doctor after waiting all that time. And it doesn’t matter if you’re in horrible pain, they still make you wait. It’s a shame …
PATIENTS BEWARE!!! I would give this place 0 stars if I could! My mom came here for an operation and we had the absolute WORST medical experience. I never thought me or a family member would have to experience such incompetence and …
I had a very good experience at Silver Cross! My entire med staff over the 2 days, was awesome, attentive, personable & caring! My surgeon, Dr Mar, is wonderful!! He is the nicest doctor ever! Words cannot express how wonderful a person he …
Horrible ER experience including misdiagnosis and false records. There are some great doctors and nurses who work at Silver Cross, but the ER staff is not among them. The inconsistency of care and communication is concerning and suggests poor management.
Only because zero stars is not an option. Sent by my primary care with a GI bleed. After 9 hours of sitting in the waiting room actively bleeding, not in the back, the actual front door, I was called back, saw a doc for 3 minutes who …
Normally I have nothing but good to say until Friday. Went in with severe dizziness. They took my blood pressure and blood. Told me I had no iron. None of the medications for the dizziness helped. Yesterday waited 5 hours in the waiting …
Second time I’ve been in the ER at this hospital since my bariatric surgery I had here in March. The doctors, nurses and staff are phenomenal and very thorough compared to Christ, and Palos which I usually go to. The ER physician assistant …
This hospital deserves 0 stars!! The absolute worst. I came into the ER a few days ago for stroke symptoms. When my vitals were checked my blood pressure was 170/120. I was not properly assessed and was told to sit in the ER I waited over 4 …
After my water broke 2 hours from home I decided to go to silver cross for the delivery my daughter. I am SO happy I chose this hospital, everyone was amazing. My nurses and the doctors were honestly all fantastic. I was comfortable, well …
The ER staff was very patient and helpful with my severely Autistic son. I work in healthcare and understand things are not easy these days in our health care system. As busy as the ER staff was they tried their best to accommodate our special needs.
Patient at Silver Cross last week. No one ever wants to spend time in a hospital but when you do you only want the best experience. I had that experience. Strong team especially the nursing care staff. Listened and answered all questions. …
Had a great delivery experience here! The labor and delivery team was amazing from beginning to end.
However, my husband came in via ambulance on a separate occasion with chest pain …
To review a hospital well that’s something you don’t really do everyday. For my experience I was simply there to visit but in my observation and experience the caretaking was of good quality, the staff was friendly, the security was a …
If I could give zero stars I would. Strike one, My urine sample was lost and I was forced to take another collection while In pain. Two, the nurses sat and ate their lunch while I was waiting to be seen.Three, there were too many hands …
My special needs son had robotic hernia surgery performed by Dr Vasdekas. The doctor was very personable and helped him to relax so they could get the IV started. The staff including the anesthesiologist were fabulous. They made the …
I am very Happy My Dr. Ward Recommended Me To Go Way Out My Neighbor to get medical care when I end up with Covid-19 pneumonia. Can I say this the staff was wonderful they took good care and of me the Doctors the nurses the CNA workers …
It went in for robotic surgery and it went extremely well. The staff was efficient, professional, and always polite during the two day process. The facility and my room were very clean and staffing was more than adequate. It was serious …
Unsatisfied! Needed to get stitches and had an x-ray. Never got treated after 5hrs. of waiting! Went to Palos and was in and out in 2hrs. They need help very under staffed…
Be aware you will be waiting in the waiting room for days ! Every time I come here it’s the same thing over and over again. Silver cross is suppose to be a good hospital and so far it sucks. Very disappointing
IF YOU LOVE YPYR FAMILY MEMBER DONT TAKE THEM HERE. SITTING HERE FOR 6 HRS IN THE BLACK PLAQUE OF A HOSPITAL. SEVERE PAIN FOR 6 HRS AND HAVENT MOVED. THEY DONT CARE ABOUT YOU HERE
Continue from last post:This is the by for the WORST HOSPITAL I’VE BEEN TO,, ESPECIALLY PREGNANT. I WOULD NOT RECOMMEND THIS HOSPITAL TO ANYBODY that is pregnant ( especially of African Descent) because they have poor patient care.
Surgery on August 30th, my care was excellent from surgical to 5th floor, lab, transport, check in, everyone was great! I am glad I chose Silvercross for my surgery!
Thank you!
Everyone was great!! Abbee the Nurse was excellent. The stress test team was great.Traci Denise & Germain. Nucmed tech was great Monica!! Loved it beautiful hospital
First went the ER here for severe pain and cramping when I was 9 months pregnant- they said they couldn’t treat me in the ER and sent me to the OB GYN clinic (which was where I received great care)… but then proceed to bill me instead of my …
My husband was in Silver Cross Mental Health . The first time in there he came home without his shoes, someone stole his new shoes and some t shirts . The second time he went in they stole all his slacks , he was stuck wearing his summer …
Worst ER experience in my 47 years. If your looking for a place to die, try their ER waiting room. Ended up leaving after waiting 7 hours. Will never again.
My cousin just had her baby at Silver Cross recently via c section and they treated her so badly. Labor and Delivery unit staff needs some improvement done ASAP
I was Covid positive. After 4 days I asked my husband to take me to ER as I was having trouble breathing *blood oyx 83) , numbness, pain in arm and leg. I was worried about heart or stroke. We arrived about 11:30 pm. Did triage, then told …
One star is being generous. I left the hospital with 6 prescriptions. I filled them and began to read the drug detail pamphlets from the pharmacy. I have one kidney so I tend to be safe with what I take. One of the meds had a kidney damage …
Had a great experience. Dr Troy performed emergency back surgery on me. He was great. Bed side manner and overall personality. The nurses (I was room 5201 I think) Trish, desiree , Kristen or Karen, terrible with names, and cna’s. Wonderful.
My daughter delivered 5/15/22. My observation was from the pov of former ob RN and mother. I will only tell a small portion of the things that happened. My daughter was 39 weeks and being induced. …
If I could give 0 stars, I would. My mother recently had the worst ER experience here and is seriously hurt by the treatment she received. She had the displeasure of being treated by Dr. Aaron Tabor in the ER, who displayed not a single …
Checked I. To ER at 9AM and it’s now about 2:30 PM. Being here for so long allows one to see the workings of the ER. Currently there is a9 mos old covid positive baby in the ER unmasked (no one has made any effort to separate this baby from …
Was at silver cross emergency room on Sunday night with severe dehydration due to gastroenteritis. I will start with the good because I don’t feel I can lump interactions with so many people into one review. The doctor and nurse that …
The ambulance took my wife to the Silver Cross ER with Chest pains, a severe headache, and very high blood pressure. After the ambulance dropped her off, she spend over 5 hours in agony in the waiting room without ever seeing a doctor. …
If only I could give zero. I came for a c-section and my doctors were wonderful. but after that I have never received such neglectful treatment in a hospital
before. No one helped me to …
Best hospital I’ve ever been a patient and. Honestly, the nursing and support staff is the best around and I’ve been in a lot of area hospitals. Even the transport staff taking you to and from tests are fabulous. I do not understand the low …
I had surgery on Thursday. I cannot say enough about how well I was treated. Every single staff member was fantastic. From the front desk when I checked in all the way to the guy that wheeled me out the door in the wheelchair the next day. …
Showed up 8:30pm. First vitals taken at 11. First blood draw at 12:30 am. Second vitals taken about 1:30. Second blood draw at 2:30 am. Currently 4:15 am. Still sitting in lobby.
Greatly appreciate the care your hospital gave to my boyfriend when he was there despite the hospital being very busy. And thank you for the call back regarding where he will be placed next.
My sister was recently there for a procedure with Dr. Ayoub and everyone that we had an interaction with was very polite, friendly and efficient. I work in the Healthcare field and work at a hospital, and they were pretty top notch from what I saw.
Just called Silver Cross hospital and asked why my CAT scan results from 6 days ago was not appearing on my records page and the lady acted like I was an imposition to her basically saying she did not know and had no interest in pursuing …
I am never going back to Silver Cross. Last night I found out a worker of Silver Cross had disclosed not only my name but sensitive patient information of one of my visits to others outside of Silver Cross. I feel beyond violated and cannot trust this facility anymore.
Silver ICU is still killing it! And by ” it” I mean patients in respiratory distress via remdesivir. That 20% add on government pay out must be worth it though to torture humans and cause organ failure. Couple that with their draconian …
The 2.5 overall rating is low but only an slight indication at how bad this hospital is. Have had a family member in and out of this hospital frequently for years. Many mean and incompetent nurses. We only stayed at this hospital because …
My wife was just there for a 2 week stay after being admitted through the ER. I can’t say enough but Thank You. From the time we were admitted to the ER to the day she was discharged everyone was awesome. Thank You again
Biggest joke of a hospital dont not bring your children here. They have no clue whats going on try to run the same tests after they just took them in the ER. Then when you say your done with the hospital to give you discharge papers so you …
My wife got out of surgery and was left in recovery for 4 hours. They kept saying there is no room available. Well you scheduled the surgery! Glad to get that money! So she sat facing a wall for hours with me sitting in a tiny area next to …
A healthcare provider is never allowed to unnecessarily endanger anyone. Based on the claims of my abusive ex-boyfriend, I was essentially incarcerated without having committed a crime and without legal due process. I was revictimized, …
My 84 yr old aunt has been going here for awhile now for hospital and doctor visits. If I was just rating the care, I’d given them a few more stars. Everything goes pretty smoothly except billing and customer service. They started sending …
Was at Silver Cross October 4, 2022 for a major back surgery. Although my care was excellent from all staff assigned to my care, my discharge was not. During my encouraged discharge because of an ongoing “code red” I felt rushed and …
I have been in and out of hospital a lot in the last few months… I have nothing but praise to all Doctors,Nurses CNA .. I never had one problem.. everyone was so nice ..Anytime I needed anything they were there helping me … Not one bad experience excellent hospital.. Thank you for having such caring Nurses .
We brought our son on 9/19/22 for an emergency. We waited for almost 5 hours to be seen. When we left, we were never given any instruction for follow-up or outcome of our visit. My wife called the hospital only to be placed on hold for …
Do not trust these people with your loved ones. I’ve personally watched the nurses make many basic mistakes, some of which could have killed my relative had I not been there to point them out. It’s appalling and they’re completely under …
NOTE: This review is not based on any medical staff. This review is based on the finance dept and CFO. In fall of 2021, I scheduled a major operation. Prior to the operation I was told to get a covid test. Fine. Not a problem. Silver Cross …
WHY IS THERE NO ZERO STARS???
WORST HOSPITAL I HAVE EVER EXPERIENCED. I am pleading with people who have sick loved ones to NOT go to this hospital. They almost killed my mother by …
I delivered both of my boys at Silver Cross in July 2022 and May 2020. And was admitted to triage three other times between May-July 2022. We had 5+ day stays for each birth due to pre-eclampsia & jaundice and a NICU stay for my second son …
If I could leave no stars I would. My 8 month old is currently admitted for observation. It’s going on 10am and no one’s been in to check on him and do vitals since 2 am, that’s some pretty good observing if you ask me. We came in Tuesday …
I visited Silvercross hospital on 2 separate occasions. One for the delivery of my son and the other for an ER visit. Both times I was pleased with the service! The healthcare staff was very attentive and thorough. Nurse Jackie in labor and …
Worst hospital I’ve ever witnessed! Lastnight I was there for 12hrs n released without medicine or problem resolved for bleeding. Had to go back the next day because I was bleeding worse than the day before, sat in the waiting room for 8hrs …
My mom was here on the 4th floor for 4 days. The staff was outstanding and responsive. The Nurses were friendly and kept our family informed. Then CNAs were friendly and caring. A SPECIAL shout out the CNA Jerry, a fellow Mt. Greenwood …
This place was amazing Paul at the front desk for emergency kept my spirits up and usually I’m terrified of IV’s but he was the best it didn’t hurt and got it on the first try (usually I black out if they don’t get it) the ladies in the ER …
Worst emergency room in the world. Staff at the desk is rude. Went to them multiple times asking when I would be getting in, while I waited for over 4 hours. Then they come up to me and say they called my name a while ago. They laughed it …
They seem understaffed. I sat for 6 hours to be seen. I had an xray taken for something I broke- I finally went up to the front desk in the ER waiting room at 12am and told them I was just going to go home- they were able to take me back …
My wife has been waiting in the silver cross emergency room with my mother in law since 1pm. It is now 8:24pm and my mother in law has not been taken back into a room yet. Two patients had to call 911 to have paramedics assist them while …
I have never waited at a hospital so long. This is ridiculous! Told my mother in law needs surgery but still have no idea what time or who the doctor is. Hour and a half ago they said her room was ready but it’s dirty and they need to clean …
I gave two stars 1 for the nurse Practitioner, joy (I think that was her name) was really amazing, and the other star for the provider for registration, Tiresa. Both very lovely ladies. Daniel, one of the nurses there could work on his …
This is my first and last time coming to this hospital. I was told I need to get to the hospital ASAP because I can go to cardiac arrest and/or stop breathing. So, I rush to the hospital. They drew my blood and tell me I need a blood …
Look I get that hospitals are short staffed, believe me I worked in heath care for several years. But when my grandfather went to silver cross he had a chest X-ray that they said was clear. A day later antibiotics are coming to the house, …
Giant attitude when I was going to see my pregnant wife in labor. They’d need the swat to keep me from my own wife and my child. I don’t know who they think they are. I was in my work clothes after working 12 hours. after a shower and …
This should not be a hospital. I’m definitely looking into reporting this place. If you don’t have what you need or the staff you need close the doors. I was sick and went to this so call hospital on 12/10. I checked in to the ER at 5 pm …
In 2018 my dad was admitted to silver cross for aspiration pneumonia. At the time he also had cancer. He was not eating and was delirious with the pneumonia. He was not doing well, but he went there to be helped. The staff was quick to jump …
Honestly I’m not sure why this hospital has such negative reviews. This is by far the best emergency room and hospital I’ve ever been at. The doctors and nurses were all super friendly, genuinely caring people. I felt like everyone paid …
I just delivered my baby with Silver Cross and the experience I had was so amazing I needed to write a review. My labor was very quick, just under 8 hours, and staff worked very quick to make sure the process was smooth and that my pain was …
*First 2 photos are from visit 2 weeks ago, last 2 photos are from ER admit last night*. If I could give negative stars, I would. My father was here 6 times last year & I wanted to take him elsewhere but he declined bc his doctors are here. …
I went to emergency room they took my name and weight and checked my temperature, I decided to leave and never saw the doctor but they billed me $1050.00 for just taking my temperature and weight. And they billed my insurance for it as well …
Do not expect any kind of a caring attitude from the nurses. I witnessed the most horrible care I have ever seen from the staff here. STAY FAR AWAY FROM THIS HORRIBLE HOSPITAL
Nurses once I got to my room were great. Nurses in the ER/triage?! Sad. Sad as much money as this hospital cost to build and run that they would hire the least empathetic people on the street you can find. Dr McCormick (ER doctor) extremely …
I would like to think an 8 hour wait for an “emergency room” is normal, but I just can buy that. Sorry. Do yourself a favor and just take your chances without visiting Silver Cross.
Such an awful experience having a baby here that I feel compelled to write this years later. The nurses were so mean I can’t even look back at the birth of one of my babies without also seething with anger. What should have been one of the …
My experience here was horrible. I can say that staff lies directly to you, assuming you don’t know procedures, is callous, and doesn’t apply compassion. …
I am very upset and can’t wait for the actual survey from Silver Cross regarding my stay. …
We have our love one here in the ER since 3:45pm. 7 hours and 15 minutes later we are still sitting in the emergency room waiting area. Totally poor service. Remind you she’s 81 years of age, with a few element challenges including cancer. …
Do not use this hospital for ER services. Once your admitted the staff is fantastic. However in order to get admitted you 100% must go through the ER. I have chronic kidney stones that need to be surgically removed. The ER nurses are the …
This is a terrible hospital it’s not even worthy of being called a hospital. I had an appointment at 2:15pm today and they told me they couldn’t see me because they were running slow. We’ve been waiting for two hours and nothing i don’t …
The nurse in the er (the guy with the really crooked face) was yelling at me to stop moving when I had akathisia telling me I could control it… horrible. It’s like me asking him to immediately fix his face. Rudest health care worker I’ve ever encountered. Seriously dude, get your face fixed.
Why only 2.7 scores here, I asked by myself, because during my wife delivery baby couples of days there, I probably not agree due to compare with same experience at some asia countries here much much better; …
Truly awful and I don’t know how a place like this manages to function. Went to the ER at 4am on a Thursday morning- seems like a pretty good time to go, right? Sat in the waiting room for two and a half HOURS before I walked out and went …
Lab takes forever! Waiting room wait, expect to be there an hour. Test results also take long
This ER was the closest to my house, but I wish I never searched google maps for closest hospital. I should of driven to some other hospital. Very long wait and Doctors and RNs were unprofessional and not to mention the whole security …
Labor & delivery. ..
So here’s my story. It was all going ok( not great) until it was time to push.
I pushed for about 3 hours (while the delivery doctor ran in and out of the room …
The nurses and staff was very helpful and the service was extremely fast! I was in there for no more than 20 mins! The doctor was very thorough and re-insuring. The best hospital experience I have ever had. Thank you Silver Cross Emergency Room Team!
I was the in the hospital with some sort of sickness that was completly unknown. Its basically all went wrong. First of all, my CIT “didn’t come though” 1 extra day. Then they “lost” my samples 1 extra day. And to top it off, the surgeon …
Just sat in my car for nearly 3 hours! I couldn’t go in with my girlfriend which I understand covid restrictions, however, she’s been throwing up bile for nearly 8 hours non stop and something is seriously wrong and the staff made her sit …
I’m going to give it two stars. I have had many experiences here and some were ok but most were bad. …
If I could rate it less I would. My wife waited 6 hours in the ER to not be seen. The staff was rude and push off as the open wound on here hand was not that important. I have always had good experience at this hospital but this one left a bad taste.
I’ve been at the ER for 7 hours and someone messed my bloodwork up and my forearms the size of a baseball. Bruh. EDIT: I got a room and it was NOT cleaned from the last patient …
Came into Silver Cross’ care with COVID and was there for about a week. The nurses were unreal not just with being responsive, but going the extra mile in being supportive. They understood that COVID patients are isolated and related …
If I could give them no stars I would. I’ve had my youngest son here and I’ve visited the ER for one of my children. Both were the worst experiences I’ve ever had at a hospital. I am just so thankful that my son and the birth had no …
Had a heart attack and had to go to Silver Cross. Doctor put three stents in.
The procedure went very smooth and when I was put in my room i had the best care by the best nurses. Usually when you are in the hospital it is impossible to …
I was sick & in a lot of pain last week & the ER got me back right away & had great service all the way! I’ve NEVER had any issues going there for so long as I can remember. Way better than St. Joes hospital ER that’s for sure! They can’t …
2 stars for ER — I have had too many negative experiences for my children here, but the one for myself was fine, since my doctor had called me in ahead of time. …
Brought in by ambulance. Sitting in the lobby for going on 3 hours now. Guess I’m glad it’s not as serious as we thought. Then another lady out here (who stopped to help with my asthma when no staff could be bothered) ended up either …
My daughter and I took an ambulance to Silver Cross. I checked out as well as to be expected. And my daughter who has Angelman Syndrome, and CAN NOT TALK! was checked out also, So the nurse talked to me and was Interrogate me like I …
My mother was admitted on Saturday morning. I must say that her nurse Daniela and CNR Alyssia and Kerrrigan were AMAZING! They had wonder patience with my 83 yr old mother and kept me updated from start to finish. …
I am almost 50. Had to have an emergency gallbladder removal. They took me right in opposed to Saint Joe’s hospital that treated me like cattle. This is the first time I’ve been to a hospital where I was treated very kindly taken care of …
Stayed at Silver Cross Hospital for 2 nights. Every staff member my family and I came into contact was kind and attentive: doctors, nurses, CNAs, nutritionists, support dogs and their owners, and cleaning staff. The food was good for being …
Took my son into the Er we were checked in right away no waiting . All the staff were super nice . The nurse practitioner didn’t catch her name(blonde with glasses) but we need more like her in the world . Her bedside manner was just …
We visited the Emergency Room on March 9th because my husbands PCP told him that morning to go the nearest emergency room. He had a fever for 2 days, cough, body aches and was having mild chest pain. We thought he had the flu but tested …
While here for a routine doctor’s appointment, my daughter fell and hit her head and before I could say anything, here were so many people there to help us, making sure Dianna was okay. it was a real experience and I wouldn’t have wanted it …
They take forever to get to you in the emergency room and when they do get to you you have to wait another hour for them to actually do anything about the situation
I waited 5 hours to get 6 stitches and even with my insurance, Silver Cross charged me $1,000+ out of pocket for something that took 20 minutes to fix. That doesn’t even include the $700+ getting charged from “EM Strategies” which …
I go here for my midwife! & it is the best hospital. All the staff members are so helpful and friendly because I still forgot where I am going half the time since its such a big hospital. …
We sat in the waiting room at the ER for over 3 hours, we were never told that the wait time was going to be that long. The nurses at the check in desk were eating and drinking, while patients sat there watching. They are extremely …
Silver Cross has saved my life twice. Been in Emergency Room and ICU twice, had 8 surguries, hernia, strangled bowel, cancer cataracks, deviated septum, Everyone, doctors, technicians, nurses and staff were all first rate. I can’t say enough for the care I’ve received. I love that hospital and everyone there.
This hospital is very unorganized. Always a long wait in the ER.I would give zero stars if possible.Will never go back there.
I gave them astar because you cant leave a review unless you give them a star only thing different about this place. Isa new building waitted 5 hours for my sister she had a dizzy spell. POOR SERVICE less talking take care of the patients so said Never awill Go There Again
My husband was admitted to this hospital last night to room 6320 and his follow up care is HORRIBLE! This is the second experience that we’ve had with this hospital & both were not good. Each time I was told that medicine and equipment …
If you love your family or friends do not bring them to Silver Cross Hospital. My elderly mother was brought here after complaining of difficulty breathing. We were initially informed by staff that my mother had a slight case of pneumonia …
My wife gave birth at Silver Cross yesterday and we had such a truly amazing experience that I had to write about it. A young nurse named Joelle made us feel extremely comfortable. She was so knowledgeable in her field, and she helped my …
I have been in the ER 3 different times and have never had a problem. The last time was 1 month ago. I thought I had had a heart attack and even though I was in no pain at the time I went there I thought it was best to check it out. …
Excellent care my husband received on Sept. 13. Dr. Christoper Luttig and R.N. Gabby just wonderful! From the beginning when we walked through the E. R. door, everyone was helpful and courteous. Maybe they don’t know or think about it …
Not perfect but… Like others I have had some long wait times and an occasional snippy nurse. However, my opinion of Silver Cross changed when I had to use a hospital 2 hours from Chicago in a rural area. By contrast, I realized the …
I go to Silver Cross every year for my Mammogram. The staff there couldn’t be better, the technicians are very personable and they make the whole experience the best it can be for the situation. …
The nursing staff are SO unempathetic, especially the PEDS floor CNAS and RNs. I was out there originally and I’m 25 years old. They switched me to a room that was so small i had to unhook my Iv and heart rate monitor just to go to a toilet …
The care here at silver cross is terrible. Who sends a patient home after a motorcycle accident with stitches in the mouth staples in the head and doesn’t give an antibiotic. This is not the only complaint and everytime you make complaints …
I felt incredibly discriminated against by the emergency room staff. I am a recovering addict, clean for over a year and was refused medication I truly needed because the doctor believed I only wanted drugs. They weren’t even good drugs I …
Went for emergency service for what I thought were kidney stones or a hernia around the end of September. The doctor had very little compassion and essentially kept asking if I was always “like this” or implying I’m a drug seeker. I was in …
I went in for a hernia surgery and it was a smooth process. The hospital staff was friendly, timely and accommodated all my needs. I would definitely recommend Silver Cross hospital!
I’ve been here a number of times for many different reasons. Always had great staff and clean rooms.
My husband was in severe pain. He visited an ER at another hospital and they pacified the pain and sent him home. Later that evening the pain was back and had worsened. We went to Silver Cross emergency room where more comprehensive testing …
Daughter presented with chest pain,shortness of breath, and pain in left arm and shoulder. Classic symptoms of cardiac event. She was left sitting in waiting area 1 hour 20 minutes before triaged by a nurse. Then, no blood work taken for …
Silver Cross’s treatment of my mother, a quadriplegic, was subpar and ultimately resulted in her untimely death. They refused to answer questions and would yell at me when I asked for clarification on the responses given that made no sense. …
Our Dad was admitted in Silver cross hospital for almost a month. He was initially on the 6-2 medical unit and then got transferred to the Rehab 5-3 unit. We are very happy that he got a wonderful medical team. Every person in the team …
The doctors and nurses I had were amazing. I had post partum hemorrhaging, 5 days after delivering my daughter. It is very rare. They took my situation serious and made me feel as safe and comfortable as I could be. The team of doctors, nurses, anesthesiologists, etc saved my uterus. I am so incredibly thankful for Silver Cross.
I have been admitted many times in the last year and they are great. The nursing staff are unbeatable. Very caring, helpful and patient. I can’t say anything negative on any nursing or tech staff. They are great. They care, really care …
This is hard to rate. I’ve had issues resolved here and have had a couple good outcomes. With that being said I’ve had some negative experiences, my OBGYN is very pushy on what her views are which made me very uncomfortable so I am now …
Great experience from ER to my room. Doctors, nurses, and technicians were all professional and top notch. I would recommend the ER and any services they offer!!! …
This hospital is one of the top best I had ever been I had my first gorgeous baby boy here on 3/8/19. I had the most best service ever.A beautiful sweet young nurse her name was Heather she was excellent. I was scare because my doctor …
I have never spoke to a more rude and unprofessional nurse in all my lifetime than I have tonight. Delilah (spelling may be incorrect) nurse in ICU was so rude. I am 9 hours away from my loved one and needed information. She really needs …
Rarely was able to talk to the patient’s nurse – the few I did speak with were great. Don’t know if he was given his post surgical eye medications every day. Maybe he was, but unable to get answers.
I’ve had 2 surgeries in the last 2 months at Silver Cross. Their care is exceptional! The pre-operative team does a wonderful job of coordinating and communicating. Post operatively, the care on the orthopedic floor was exceptional as …
Please don’t go to ER in this hospital. We are still waiting after 9 hours sitting in the chair without even being looked. My dad went with chest pain. Bad service. If possible avoid this hospital ER.
On 07/27/2020 I arrived at the Emergency Department at 2pm. The greeter at the door did oral temperatures instead of no touch infrared gun as per covid safety CDC protocol.Also no social distancing in line just crammed inside door. I had …
I was in the ER last week. I have to tell you from the ER to the staff upstairs (I had to stay overnight), and I wish I could remember what floor I was on, but everyone is so awesome! Professional, kind, and courteous. I can’t say enough good things about everyone. Thank you all. Great hospital.
I recently went into atrial fibrillation and my heart rate was steady at 150bpm to 200bpm. The ambulance I had to get took me to silver cross in New Lenox to help me. I sat in the waiting room for 9 hours with no help…. the guys from the …
My daughter was an inpatient for 7 days for back surgery. It is a difficult time because of COVID, and the hospital was busy. I was grateful my daughter was in the pediatric section and that I could stay. The staff of CNAs, Nursing, …
Silver Cross Hospital is a phenomenal Hospital. The nurses and Drs are incredible. I almost died from pneumonia and sepsis in 2012 and the care I received was incredible! I was also here a couple of other times due to cellulitis. I had …
I wish I could give 0 stars. The worst hospital. My father was there for over 24 hours and they never gave him food, something to drink, or any of his medications. The nurse said she “forgot” to feed my father & give important medication.
Don’t come here to have your baby delivered if you want your family to be with the mother. After 10pm they only allow one person in the room other then the mother. And they want to leave the baby in the room to have the mother take care of …
This is the worst hospital for follow up care!! Staff in registration for follow up appointments need more training they do not know their jobs😞! Uncaring, not compassionate to a patient that almost lost their life in a collision! Come for …
Wish I could give them NO STARS! My daughter was admitted to ER, I showed up and not one person told me what they did to her prior to my arriving there and when I asked, they gave me a doctor who wasn’t the attending when she was there and …
Went to ER on July 2. I was horrified to see an officer not wearing his mask properly, and some of the nurses were not wearing their mask on properly. They were not encouraging patients to wear their masks in the ER properly. Are they not …
You will wait forever to be seen, even if you were brought here by ambulance, are bleeding, and need stitches. I once waited 7 hours before I was seen for a kidney stone. I threw up 13 times while waiting, and had to lay down on the bench seating by the check in desk. At least the workers are nice? They need more help!!
I was brought emergently to SCH and spent a week in the Cardiac Care Unit (44). I had no prior experience with this hospital. Family lives out of town so I was alone and scared. Every single person from ER to Transport to Housekeeping to …
Worst experience ever! The Staff in the emergency room are rude and racist ! Definitely do not recommend.
What happened to this hospital? It is seriously a joke now. Depending who you ask, the “protocols” change hourly. Most of the nursing staff are so rude and uncaring. What happened to empathy and compassion? Its like they just don’t care …
The hospital staff are very compassionate and supportive. I have been in a lot of pain the past few months. I was sent to the hospital for a couple of tests. The staff were very compassionate and supportive. They assisted me when getting on …
My daughter was taken directly from the doctors office via ambulance with sob, nausea, chest pain and vertigo. Yes she was triaged, blood work done and returned in a wheel chair and we sat in waiting room for 5 1/2 hours. When I …
Terrible. My husband died in December 2020 thanks to this doctor. The entire time while in the hospital, I was subjected to bulling and harassment by the doctors on some of the staff. All of this while my husband suffered with no one to …
Long wait times even with children, unprofessional and lazy nurses! Your better off driving to another near by area hospital! It’s a common practice to have doctors see there patients one time only, and not follow up with how they are doing …
I just gave birth of my second baby here.
I had a great experience with the staff ! Everything went smooth and fast.
I love the energy of the staff ! The professionalism! The environment.
Thank you Silver Cross Hospital. ♥️ I arrived here early one morning due to excruciating abdominal pains and excessive vomiting. The front desk women were so sweet and offered me pillows, blankets, a basin, etc. I literally didn’t even need …
My son was born at Silver Cross and the nurses were absolutely fantastic. They work extremely hard and well. They get everything down in a organized and professional way. They are beyond kind and caring to family members visiting, to you, …
Healthcare in general has been stressed to the max this past year. I want to thank everyone for doing such a great job it keeping us safe and cared for. We are extremely blessed to have community hospitals that have highly experienced …
I will never come back here worst emergency department very long wait and only 2 or 3 staff working there. Unprofessional Managements!
Er is got maybe 10 people and we are at 5 hrs and still waiting. Words cannot explain how bad this place is ran!
Today is 09/12/2020 21 I am at this hospital at 2 o’clock in the morning. Is there are 3 doctors in the ER and nobody is moving. This is absolutely horrible. There is a woman with blood on her shirt sitting in the ER and others coughing and …
I figure it’s time to add my voice. I have seen an abundance of negative reviews on this site, but that has not been my experience. I had only one experience with emergency care a while ago, and it was handled very professionally and …
as nice as this hospital looks, you would think the staff would be pleasant. my best experience was on the mother baby unit. they have the nicest nurses I have ever seen. but their ED, on a totally separate occasion, was absolutely …
Brought my husband to the ER, he tested positive for covid on Monday. We were told if he worsens to go to the ER. Three days later he was coughing & constantly sleeping. When he got up to walk he could barely stand. We are still sitting …
Unfortunately they got a new computer system and none of the patient records information came over properly if you call there they have no clue what you’re talking about or who you are.
Great Emergency room, I got quick, fast, medical attention, great Doctors, Nurse Practicianers. Great R.N.
Worst hospital I have ever been to for inpatient things. Slow slow slow ER staff and long wait time. When your in need you do not want to sit for 5 hours to see a nurse. However their Outpatient Wound Care Center is very good. I am a …
I would have to say the nurses and doctor that attended me and my baby during my stay were excellent . I am grateful for their service . I am only giving a 4 star because I would Love for the hospital to have a birthing tub and be more open …
I had my 2nd child here at the end of September and it was seriously the best experience. Everything was explained very thoroughly from start to finish. The nurses were AMAZING. They were so professional and caring and really made me feel …
Amazing! They were efficient and helpful from the time I came through the ER with my loved one. I was informed on everything they were doing to help and they got to the root of the issue extremely quick. Very good and smooth process and …
Reviewing and rating a hospital isn’t nearly as easy as doing the same for say, a restaurant or store.
That being said, Silver deserves 5stars. Having both of my children birthed …
I absolutely love Silvercross except right now I’m very frustrated with them. To only let 2 “designated” visitors in….and they can be the ONLY ones in is RIDICULOUS! And if the reason is because they don’t want “new” people coming in all …
on Dec 1st my wife scheduled a nuclear scan of kidneys for Dec 8th at 5 pm 20 minutes on the phone . . We get here and no one knows of appointment . Luckily they record these conversations so you can here the appointment made . Then it …
If you’re not “white” don’t go here.
Super disrespectful nurses (the women). They have such attitude. When checking into the ER I could tell I wasn’t welcome. I was given so much attitude. The …
Very poor pain management. At no point was my pain relieved. Post op. I could hear other patients asking for pain meds. The nurses could not do anything to ease the pain.And took it as as a big joke.The doctor was recommended so I don’t know if he was informed. Stay away from here.
This is the worst hospital to go to. My 4 year old son fell and split his head and waited in the ER for over 10 hours and we are still waiting. The nurse at the front desk said my son is not a priority because six people keep coming in. I …
The worst nursing staff ever in their Energency room! My spouse was released from this horrible hospital after he had a surgery on Saturday November 7th few hours later his situations became so complicated, he couldn’t breathe and he had a …
Every one in the ER seems to work in slow motion. The male nurse was rude that checked us in at triage. My husband has leukemia and has no white blood cells to fight infection. They were actually going to have him wait the three hour …
Emergency room is a joke. They need to hire more competent staff with manners! You will not be seen, even if you come by AMBULANCE! Get it together!
I went to the er today and was dismissed with my condition. The doctor rushed through the exam and didn’t listen to anything I was trying to explain with my medical history. When I got upset, other nurses came to my room and started …
New way of Silver Cross Hospital NOT wanting to wait for Medicare supplement to pay balance due!! Just call the patient and ask if they would like to pay over the phone. Seriously? Have submitted my supp. ins. info every time there and they just can’t get it right. Middle school stuff.
Would have been a 5 star experience thanks to the amazing nurses and staff I encountered AFTER the front desk. The volunteers they have working are incompetent and rude and made my outpatient surgery experience more stressful than necessary …
Brought my sister in with severe abdominal pain going through her back and we have now been waiting 8 HOURS!!!!!!! It seems like the nurses and doctors all went home. Completely ridiculous!!!! And no compassion at all. Would of given zero stars if I could. If you have a choice steer clear of this ER
I went to silver cross three years ago for a mammogram, I turned in my current insurance card and went to my appointment. I’ve been employed for 17 years, I have had the same insurance for 17 years. Silver cross sent a bill for 340 saying …
Do.not have your kid here. Nurses are the rudest I’ve ever dealt with, and yes there is a pandemic going on, but that doesn’t affect manners. My gf was yelled at for falling asleep after giving birth to our son, then Everytime she needed …
My daughter was in labor and delivery a couple days ago and everything was amazing all the nurses were great except this one nurse older lady named Judy I was there with my daughter and her husband and that nurse made me feel as if I was no …
Took my daughter in for an allergic reaction to medication prescribed by Silver Cross Urgent Care doctor. Took 5 minutes to check-in, 20 minutes to see a Triage Nurse and 3 hours to finally be seen by a nurse and doctor (after having to …
The emergency department terrible specifically one nurse his name is Soucal RN Gerald the name wrote on my medical history . I was brought by my family with injured lower back and great pain. The nurse tried to find vein in my arm he poked …
9 hours wait and wife came in for kidney pain. Left her in the waiting room. Took urine sample and did xray when first came is at 4pm in an ambulance and left her in the waiting room I finally gave up and left at 1am the nurse was like if …
Our Doctor took care of sending all needed information for my husband’s direct admission and treatment to the hospital on Friday and was told he would be admitted on Monday. Monday came and went no call. Tuesday mid-afternoon we …
Legit the worst hospital. They kept me in a room for 10 hours. And did 4 tests plus blood work on me. Saying “oh you might have a blood clot” or “inflammation because of Covid.” I left with a “so we can’t find anything wrong, here’s a …
I don’t understand these negative reviews because everyone was very accommodating. I came into the E.R. and the staff was friendly, knowledgeable, courteous, and very helpful. The hospital was nice and clean. This is my second positive and …
My very first time at this hospital. Everyone from the security at the ER to the transporters transporting me from the ER to my actual room (I ended up having to get admitted.) Everyone made me feel comfortable and I felt like they really …
Amazing hospital, I have been here before for an emergency and been treated excellent, all staff went above and beyond. I just recently had my daughter September 17th, and I can not stop talking about the wonderful experience I had. Every …
My loved one was treated here for a medical condition and left with a smile. She said she witnessed staff continuously disinfecting door knobs and counters which eased her anxiety. She also said the staff made her feel welcomed, safe and comforted. Thank you for all that you do in caring for our loved ones!
We were at the er for my eldest son. It was very busy and the nurses were taking the patients one at a time for X-rays, ct scans, there were six nurses and about 75 people in the er room. My son and I were there at 11:05 and we finally got …
Worst experience EVER!! Already here for 10+ hours! They took my fiancé’s blood and during that the nurse told him his body temperature is really hot are you fevering he said I don’t know and she said ok go back to the waiting area and nothing after!!
On March 3rd of 2021 my husband was brought to SC hospital. The doctor’s and nurses were great with his care they understood the heart ack we were going through. He was transferred to the ICU that night. The next day my two girls and I …
This place is a complete joke. My mom was seen today in the emergency department for chest pain/heart pain and was discharged with chest pain/heart pain and a BP of 180/90. Dr Filiadis did not properly rule out all possibilities as to why …
Waited so long just for a room from the emergency department for my daughter who had fever just to wait even longer for my baby girls results! Found the ED nurses just talking away while my daughters results were already ready mind you they …
Horrible service, DO NOT go there is referred by an Urgent Care to get IM/IV antibiotics with Quest culture results in hand. Sat there 6 hours to be told my mom has normal WBC’s and leuks in urine…and was told she “peed her uti away.” …
I was treated with the best care at silver, i was super scared at the ER and the nurses and doctors assured me and got me back as quick as possible! They were able to change my medication and get me home ASAP!! they’re really doing a great …
I have no idea why people hate Silver Cross Hospital. I ABSOLUTELY LOVE IT!!! I’m a regular patient it feels like and no other Hospital made me as comfortable and sweet as this Hospital. When I had back surgery with Dr. Rinella, the …
Over a three hour wait in the ER, horrible doctor in the ER. Nursing staff on the fourth floor is not responsive – and they have attitudes. Doctors never visited on day one of the inpatient stay. Nurse practitioner didn’t put correct orders …
We have been waiting 60 minutes and haven’t been triaged. It was so much better at the old location where medicine was more important than esthetics. After 3 hours they told me it would be another 7.5 hour wait. People with bleeding …
So after reading the reviews I was kind of worried about giving birth here but once I got there & checked it out for myself I soon realized that this place and the nurse’s we’re great . I just wanna thank ( Megan Roma Angela Pam)& all the …
I had an excellent involvement with Silver Cross! My whole drug staff over the 2 days, was great, mindful, charming and mindful! My specialist, Dr Mar, is great!! He is the most pleasant specialist ever! Words can’t communicate how great an …
Terrible experience here. Had to wait in a lobby for over an hour after being taken in ambulance due to severe stomach pain. I couldn’t even walk they just wheeled me to the lobby after taking my out the ambulance and left me there barely …
Horrible, completely understaffed because people are being fired for exercising FREEDOM and not getting jabbed or everyone that works there is just incompetent. Moreover, concerned about politics than patient care. Upstairs might be ok …
I was sent to Silver Cross to take a required Covid test 4 days prior to a Ablation procedure with Dr. Porter my cardiologist. I am very pleased with the care and the attention given to me by Dr Porter and the whole staff for my procedure. …
Amazing staff, had me in and out in a very reasonable time, very respectful in getting to know/understand my situation, and most importantly all the staff working so hard behind the scenes to make it all possible! They weren’t able to …
My husband received excellent care while a patient at Silver Cross Hospital. The staff are kind and caring. The room was spotless and cleaned every day. He said the food was good! Thank you for having 5 star healthcare in our back yard. We highly recommend!
I would rather give a negative star rating! I was at Silver ER 3 times in 1 week for COVID. The 2nd time I had a 103 degree fever as I waited in the waiting room for 8-1/2 hours. It took my husband telling the nurse that I was ready to …
I delivered my first baby on March 19, 2021 and the entire experience at Silver Cross Hospital was exceptional. I didn’t know what to expect but everyone was friendly and communicative. I felt comfortable from the time I walked in until the …
Been here 4 hrs still haven’t seen a Dr.,,,This place is a joke..The staff go hide in rooms.Takes 3 people to run the printer
I think they do this on purpose so people leave …
Worst care ever. The triage nurse acted like I was a disgusting waste of life. Asked for a blanket and was told no. Asked for something to throw up in and told
No. The man next to me asked for a pan to throw up in not even a minute later …
Went to their location on route 30 for my 4pm appointment…. It is now 5pm… And I’m still here waiting for my doctor…. This happens EVERY TIME. Let me know if you know where I can contact a higher up with silver cross because it’s a …
2 and a half hour sitting and waiting for a scheduled appointment.
Taking patience that had appointments after mine.
Need a new doc now. …
If you have a life-threatening condition, you will be better off to be transported to another facility, even if it is farther away–it will probably be ultimately quicker. This place is uncaring and negligent in so many ways. The triage …
I am absolutely thoroughly disgusted with the service provided by this Hospital. Both of my parents have elected not to get the vaccine due to medical reasons discuss between them in their medical provider Unfortunately they still have to …
Admitted after hours to Labor and Delivery through emergency. All the staff were 100% attentive. From the moment I walked into The ER admission area, they quickly recognized the situation and within 10 minutes I was upstairs meeting up with …
Why is this the only hospital that is not allowing visitors?? My mother is very sick. She has been battling cancer for 5 years. She has beat all the odds and it’s because her kids and family have been her strength. Her reason to fight! We …
Zero stars, really. Waited 6 hours to be seen for a broken wrist. The waiting room was freezing.A fellow ER patient got me some blankets because I couldn’t stop shivering. No pain meds were given after my X-ray. Waited another 2 hours for …
I can’t say anything bad. Their team of doctors like Dr. Alhawsali saved my life. The nurses in the cardiac unit were wonderful. Especially nurse Shelby. She’s the greatest!!!
I gave birth to my first child this weekend. I had never been admitted to a hospital, therefore, this was an overall new experience for me. Words can’t express how grateful I am for everyone who assisted us with getting through my Labor and …
My wife and I recently had our son here and I just wanted to give a shout out to the nursing staff and Dr. Gress / Dr. Ka. The doctors were both really nice and all the nurses were very compassionate/kind to help with our son. We really …
I would give zero stars if possible. I went to the ER with dehydration due Covid. I sat in the waiting room for twelve hours before finally getting a bag of fluids IV. I never received a covid test. Everything there seemed to be matter of …
If I could give 0-stars I would.
The care that my son received was mediocre at best. Other then the volunteers being friendly but extremely slow; the care absolutely sucked. It’s not even …
The ER staff was unkind and unhelpful to multiple loved ones. They didn’t provide anyone to help my grandmother who is hard of hearing. She had to relay everything to us, but she didn’t know what anyone was saying to her. How can you …
I brought my friend into the ER after some post surgery complications. The staff were inundated but were doing a great job making sure we were comfortable and trying to keep up with the incoming patients. The staff was efficient and …
The labor/ delivery staff is remarkable for each child we have had at silver they have stepped up care ! It’s a remarkable hospital! 5*
I came here to give birth to my 3rd baby, and let me say…I LOVE IT HERE! I have NEVER had such an amazing experience as I did here. ALL the nurses and doctors and staff members I encountered are all so friendly and nice and polite. They …
Went there already diagnosed with covid. Started having difficulty breathing so I decided to go to the ER at silver cross. After waiting 12 hours in the waiting room, I finally got to see a Dr. …
Not even a one star..Took my 14 year old daughter here and the doctor was one of the rudest people I have ever meet.. Never again will I use this hospital.Dr.Tabor I don’t know how you treat people like the way you do.Only good thing outta the visit was the Nurse was super sweet
I call Silver home away from home. I have had many stays with Silver Ross as a transplant recipient. My care has always been very kind and thorough. The rooms are comfortable and clean. I have always felt my care was top notch. No complaints from me. I even enjoy the food.
Poor patient care at Silver Cross clinic in Lemont. Front desk worker Courtney very unprofessional and rude. Complaints lodged without any consequences. She hung phone on patient and complaints made to clinic manager and patient …
I was in a horrific car accident and thought it would be a good idea to go to the hospital. It’s 955 and I got here by ambulance at 4:00. If I did not have an IV in my arm and afraid that my insurance company won’t pay for the cat scan …
This hospital is very unorganized. Always a long wait in the ER. Also they need to have a crew clean the ER more often there is garbage everywhere and in the 5 hours I have been here no one had came to sanitize anything that I have seen sick people touching and sitting in the chairs. They really need to step their game up!
My daughter and i were treated very horribly by the nurses and other staff. You would think people that take care of others would be more kind but this staff prove that to be wrong. I don’t recommend this hospital and will not be returning …
This past Wed I brought my husband to the ER. To our surprise no one waiting and he was seen immediately as he had trouble breathing, was weak and had abdominal pain. The ER Dr and nurse were very professional and I thanked them.
My husband presented to the ER by the wonderful Paramedics of Frankfort via ambulance. Everyone from the ED staff to 4th floor staff were wonderful. You took excellent care of him and I am thankful for that as he is. I appreciate yor …
Avoid the emergency room at this hospital at all costs. They make you wait 10 hours plus, and you still won’t see a doctor after waiting all that time. And it doesn’t matter if you’re in horrible pain, they still make you wait. It’s a shame …
PATIENTS BEWARE!!! I would give this place 0 stars if I could! My mom came here for an operation and we had the absolute WORST medical experience. I never thought me or a family member would have to experience such incompetence and …
I had a very good experience at Silver Cross! My entire med staff over the 2 days, was awesome, attentive, personable & caring! My surgeon, Dr Mar, is wonderful!! He is the nicest doctor ever! Words cannot express how wonderful a person he …
Horrible ER experience including misdiagnosis and false records. There are some great doctors and nurses who work at Silver Cross, but the ER staff is not among them. The inconsistency of care and communication is concerning and suggests poor management.
Only because zero stars is not an option. Sent by my primary care with a GI bleed. After 9 hours of sitting in the waiting room actively bleeding, not in the back, the actual front door, I was called back, saw a doc for 3 minutes who …
Normally I have nothing but good to say until Friday. Went in with severe dizziness. They took my blood pressure and blood. Told me I had no iron. None of the medications for the dizziness helped. Yesterday waited 5 hours in the waiting …
I had full replacement of my right knee on Thursday.
Unfortunately, I ended up staying until 4pm, 3/4/23.
I want recognize the following RN’s: …
Second time I’ve been in the ER at this hospital since my bariatric surgery I had here in March. The doctors, nurses and staff are phenomenal and very thorough compared to Christ, and Palos which I usually go to. The ER physician assistant …
This hospital deserves 0 stars!! The absolute worst. I came into the ER a few days ago for stroke symptoms. When my vitals were checked my blood pressure was 170/120. I was not properly assessed and was told to sit in the ER I waited over 4 …
After my water broke 2 hours from home I decided to go to silver cross for the delivery my daughter. I am SO happy I chose this hospital, everyone was amazing. My nurses and the doctors were honestly all fantastic. I was comfortable, well …
The ER staff was very patient and helpful with my severely Autistic son. I work in healthcare and understand things are not easy these days in our health care system. As busy as the ER staff was they tried their best to accommodate our special needs.
Patient at Silver Cross last week. No one ever wants to spend time in a hospital but when you do you only want the best experience. I had that experience. Strong team especially the nursing care staff. Listened and answered all questions. …
Had a great delivery experience here! The labor and delivery team was amazing from beginning to end.
However, my husband came in via ambulance on a separate occasion with chest pain …
To review a hospital well that’s something you don’t really do everyday. For my experience I was simply there to visit but in my observation and experience the caretaking was of good quality, the staff was friendly, the security was a …
If I could give zero stars I would. Strike one, My urine sample was lost and I was forced to take another collection while In pain. Two, the nurses sat and ate their lunch while I was waiting to be seen.Three, there were too many hands …
My special needs son had robotic hernia surgery performed by Dr Vasdekas. The doctor was very personable and helped him to relax so they could get the IV started. The staff including the anesthesiologist were fabulous. They made the …
I am very Happy My Dr. Ward Recommended Me To Go Way Out My Neighbor to get medical care when I end up with Covid-19 pneumonia. Can I say this the staff was wonderful they took good care and of me the Doctors the nurses the CNA workers …
It went in for robotic surgery and it went extremely well. The staff was efficient, professional, and always polite during the two day process. The facility and my room were very clean and staffing was more than adequate. It was serious …
Unsatisfied! Needed to get stitches and had an x-ray. Never got treated after 5hrs. of waiting! Went to Palos and was in and out in 2hrs. They need help very under staffed…
Be aware you will be waiting in the waiting room for days ! Every time I come here it’s the same thing over and over again. Silver cross is suppose to be a good hospital and so far it sucks. Very disappointing
IF YOU LOVE YPYR FAMILY MEMBER DONT TAKE THEM HERE. SITTING HERE FOR 6 HRS IN THE BLACK PLAQUE OF A HOSPITAL. SEVERE PAIN FOR 6 HRS AND HAVENT MOVED. THEY DONT CARE ABOUT YOU HERE
Continue from last post:This is the by for the WORST HOSPITAL I’VE BEEN TO,, ESPECIALLY PREGNANT. I WOULD NOT RECOMMEND THIS HOSPITAL TO ANYBODY that is pregnant ( especially of African Descent) because they have poor patient care.
Surgery on August 30th, my care was excellent from surgical to 5th floor, lab, transport, check in, everyone was great! I am glad I chose Silvercross for my surgery!
Thank you!
Everyone was great!! Abbee the Nurse was excellent. The stress test team was great.Traci Denise & Germain. Nucmed tech was great Monica!! Loved it beautiful hospital
First went the ER here for severe pain and cramping when I was 9 months pregnant- they said they couldn’t treat me in the ER and sent me to the OB GYN clinic (which was where I received great care)… but then proceed to bill me instead of my …
My husband was in Silver Cross Mental Health . The first time in there he came home without his shoes, someone stole his new shoes and some t shirts . The second time he went in they stole all his slacks , he was stuck wearing his summer …
Worst ER experience in my 47 years. If your looking for a place to die, try their ER waiting room. Ended up leaving after waiting 7 hours. Will never again.
My cousin just had her baby at Silver Cross recently via c section and they treated her so badly. Labor and Delivery unit staff needs some improvement done ASAP
I was Covid positive. After 4 days I asked my husband to take me to ER as I was having trouble breathing *blood oyx 83) , numbness, pain in arm and leg. I was worried about heart or stroke. We arrived about 11:30 pm. Did triage, then told …
One star is being generous. I left the hospital with 6 prescriptions. I filled them and began to read the drug detail pamphlets from the pharmacy. I have one kidney so I tend to be safe with what I take. One of the meds had a kidney damage …
Had a great experience. Dr Troy performed emergency back surgery on me. He was great. Bed side manner and overall personality. The nurses (I was room 5201 I think) Trish, desiree , Kristen or Karen, terrible with names, and cna’s. Wonderful.
My daughter delivered 5/15/22. My observation was from the pov of former ob RN and mother. I will only tell a small portion of the things that happened. My daughter was 39 weeks and being induced. …
If I could give 0 stars, I would. My mother recently had the worst ER experience here and is seriously hurt by the treatment she received. She had the displeasure of being treated by Dr. Aaron Tabor in the ER, who displayed not a single …
Checked I. To ER at 9AM and it’s now about 2:30 PM. Being here for so long allows one to see the workings of the ER. Currently there is a9 mos old covid positive baby in the ER unmasked (no one has made any effort to separate this baby from …
Was at silver cross emergency room on Sunday night with severe dehydration due to gastroenteritis. I will start with the good because I don’t feel I can lump interactions with so many people into one review. The doctor and nurse that …
The ambulance took my wife to the Silver Cross ER with Chest pains, a severe headache, and very high blood pressure. After the ambulance dropped her off, she spend over 5 hours in agony in the waiting room without ever seeing a doctor. …
If only I could give zero. I came for a c-section and my doctors were wonderful. but after that I have never received such neglectful treatment in a hospital
before. No one helped me to …
Best hospital I’ve ever been a patient and. Honestly, the nursing and support staff is the best around and I’ve been in a lot of area hospitals. Even the transport staff taking you to and from tests are fabulous. I do not understand the low …
I had surgery on Thursday. I cannot say enough about how well I was treated. Every single staff member was fantastic. From the front desk when I checked in all the way to the guy that wheeled me out the door in the wheelchair the next day. …
Showed up 8:30pm. First vitals taken at 11. First blood draw at 12:30 am. Second vitals taken about 1:30. Second blood draw at 2:30 am. Currently 4:15 am. Still sitting in lobby.
Greatly appreciate the care your hospital gave to my boyfriend when he was there despite the hospital being very busy. And thank you for the call back regarding where he will be placed next.
My sister was recently there for a procedure with Dr. Ayoub and everyone that we had an interaction with was very polite, friendly and efficient. I work in the Healthcare field and work at a hospital, and they were pretty top notch from what I saw.
Just called Silver Cross hospital and asked why my CAT scan results from 6 days ago was not appearing on my records page and the lady acted like I was an imposition to her basically saying she did not know and had no interest in pursuing …
I am never going back to Silver Cross. Last night I found out a worker of Silver Cross had disclosed not only my name but sensitive patient information of one of my visits to others outside of Silver Cross. I feel beyond violated and cannot trust this facility anymore.
If your options are death and going to silver cross. Make your peace with god. Cause this place is awful. …
Silver ICU is still killing it! And by ” it” I mean patients in respiratory distress via remdesivir. That 20% add on government pay out must be worth it though to torture humans and cause organ failure. Couple that with their draconian …
The 2.5 overall rating is low but only an slight indication at how bad this hospital is. Have had a family member in and out of this hospital frequently for years. Many mean and incompetent nurses. We only stayed at this hospital because …
My wife was just there for a 2 week stay after being admitted through the ER. I can’t say enough but Thank You. From the time we were admitted to the ER to the day she was discharged everyone was awesome. Thank You again
Biggest joke of a hospital dont not bring your children here. They have no clue whats going on try to run the same tests after they just took them in the ER. Then when you say your done with the hospital to give you discharge papers so you …
My wife got out of surgery and was left in recovery for 4 hours. They kept saying there is no room available. Well you scheduled the surgery! Glad to get that money! So she sat facing a wall for hours with me sitting in a tiny area next to …
A healthcare provider is never allowed to unnecessarily endanger anyone. Based on the claims of my abusive ex-boyfriend, I was essentially incarcerated without having committed a crime and without legal due process. I was revictimized, …
My 84 yr old aunt has been going here for awhile now for hospital and doctor visits. If I was just rating the care, I’d given them a few more stars. Everything goes pretty smoothly except billing and customer service. They started sending …
Was at Silver Cross October 4, 2022 for a major back surgery. Although my care was excellent from all staff assigned to my care, my discharge was not. During my encouraged discharge because of an ongoing “code red” I felt rushed and …
I have been in and out of hospital a lot in the last few months… I have nothing but praise to all Doctors,Nurses CNA .. I never had one problem.. everyone was so nice ..Anytime I needed anything they were there helping me … Not one bad experience excellent hospital.. Thank you for having such caring Nurses .
We brought our son on 9/19/22 for an emergency. We waited for almost 5 hours to be seen. When we left, we were never given any instruction for follow-up or outcome of our visit. My wife called the hospital only to be placed on hold for …
Do not trust these people with your loved ones. I’ve personally watched the nurses make many basic mistakes, some of which could have killed my relative had I not been there to point them out. It’s appalling and they’re completely under …
NOTE: This review is not based on any medical staff. This review is based on the finance dept and CFO. In fall of 2021, I scheduled a major operation. Prior to the operation I was told to get a covid test. Fine. Not a problem. Silver Cross …
WHY IS THERE NO ZERO STARS???
WORST HOSPITAL I HAVE EVER EXPERIENCED. I am pleading with people who have sick loved ones to NOT go to this hospital. They almost killed my mother by …
I delivered both of my boys at Silver Cross in July 2022 and May 2020. And was admitted to triage three other times between May-July 2022. We had 5+ day stays for each birth due to pre-eclampsia & jaundice and a NICU stay for my second son …
If I could leave no stars I would. My 8 month old is currently admitted for observation. It’s going on 10am and no one’s been in to check on him and do vitals since 2 am, that’s some pretty good observing if you ask me. We came in Tuesday …
I visited Silvercross hospital on 2 separate occasions. One for the delivery of my son and the other for an ER visit. Both times I was pleased with the service! The healthcare staff was very attentive and thorough. Nurse Jackie in labor and …
Worst hospital I’ve ever witnessed! Lastnight I was there for 12hrs n released without medicine or problem resolved for bleeding. Had to go back the next day because I was bleeding worse than the day before, sat in the waiting room for 8hrs …
My mom was here on the 4th floor for 4 days. The staff was outstanding and responsive. The Nurses were friendly and kept our family informed. Then CNAs were friendly and caring. A SPECIAL shout out the CNA Jerry, a fellow Mt. Greenwood …
This place was amazing Paul at the front desk for emergency kept my spirits up and usually I’m terrified of IV’s but he was the best it didn’t hurt and got it on the first try (usually I black out if they don’t get it) the ladies in the ER …
Worst emergency room in the world. Staff at the desk is rude. Went to them multiple times asking when I would be getting in, while I waited for over 4 hours. Then they come up to me and say they called my name a while ago. They laughed it …
They seem understaffed. I sat for 6 hours to be seen. I had an xray taken for something I broke- I finally went up to the front desk in the ER waiting room at 12am and told them I was just going to go home- they were able to take me back …
My wife has been waiting in the silver cross emergency room with my mother in law since 1pm. It is now 8:24pm and my mother in law has not been taken back into a room yet. Two patients had to call 911 to have paramedics assist them while …
I have never waited at a hospital so long. This is ridiculous! Told my mother in law needs surgery but still have no idea what time or who the doctor is. Hour and a half ago they said her room was ready but it’s dirty and they need to clean …
I gave two stars 1 for the nurse Practitioner, joy (I think that was her name) was really amazing, and the other star for the provider for registration, Tiresa. Both very lovely ladies. Daniel, one of the nurses there could work on his …
This is my first and last time coming to this hospital. I was told I need to get to the hospital ASAP because I can go to cardiac arrest and/or stop breathing. So, I rush to the hospital. They drew my blood and tell me I need a blood …
Look I get that hospitals are short staffed, believe me I worked in heath care for several years. But when my grandfather went to silver cross he had a chest X-ray that they said was clear. A day later antibiotics are coming to the house, …
Giant attitude when I was going to see my pregnant wife in labor. They’d need the swat to keep me from my own wife and my child. I don’t know who they think they are. I was in my work clothes after working 12 hours. after a shower and …
This should not be a hospital. I’m definitely looking into reporting this place. If you don’t have what you need or the staff you need close the doors. I was sick and went to this so call hospital on 12/10. I checked in to the ER at 5 pm …
In 2018 my dad was admitted to silver cross for aspiration pneumonia. At the time he also had cancer. He was not eating and was delirious with the pneumonia. He was not doing well, but he went there to be helped. The staff was quick to jump …
Honestly I’m not sure why this hospital has such negative reviews. This is by far the best emergency room and hospital I’ve ever been at. The doctors and nurses were all super friendly, genuinely caring people. I felt like everyone paid …
I just delivered my baby with Silver Cross and the experience I had was so amazing I needed to write a review. My labor was very quick, just under 8 hours, and staff worked very quick to make sure the process was smooth and that my pain was …
*First 2 photos are from visit 2 weeks ago, last 2 photos are from ER admit last night*. If I could give negative stars, I would. My father was here 6 times last year & I wanted to take him elsewhere but he declined bc his doctors are here. …