Silver Falls Dermatology

Silver Falls Dermatology

Medical, surgical, aesthetic and pediatric dermatology and allergy services for adults and children in Oregon and Washington. See more

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Silver Falls Dermatology Contact Details

Silver Falls Dermatology Reviews ( 148 )

  1. “Fast food healthcare”. Waited 20 minutes past my appointment time, and once I was taken back- the staff was incredibly rushed. Kind, but rushed. I didn’t see the dermatologist that I was billed for, but a resident instead. Would’ve liked …

  2. After nearly 10 years of dermatologists telling me I “need more tests” Silver Falls Dermatology gave me a reasonable diagnosis and fantastic medications to address my chronic skin condition. They are the best!

  3. The BEST medical visit I have ever had!! Staff were professional, FUN, friendly, thorough, communicated well what was to be done & while they were doing it. Discussions & options were given. …

  4. Terrible appointment scheduling and customer service. First didn’t know where my son’s referral was and then it offered to schedule him for an appointment 1+ year from now.

  5. There’s no continuity of care. I’ve never seen the same provider twice, and each doctor tries to convince me to do something other than what has worked perfectly for 10 years. I’ve dutifully tried their suggestions, but they don’t seem aware of that and make the same suggestions again. I’ve had it and switched dermatologists today.

  6. I have been there twice, satisfied with my visits, but after reading the reviews, I think I will make other arrangements…….. that is based on the comments about over-charging and their billing practices. RIPOFF BUSINESS

  7. Watch out for fraudulent billing. Double billing, billing for services not provided, large admin. fees and billing from multiple doctors when only seen by a Nurse Practitioner.

  8. Never in my life have I encountered anyone more incompetent and unprofessional than the administrative/scheduling staff here.
    If you value your time or your sanity stay FAR away from this place!

  9. A situation that should have been handled with discretion was discussed in front of the whole waiting room. It was wrong, hurtful and disrespectful. As she talked in a loud voice to me she whispered while talking on the phone. It was unbelievable. What a violation of trust epic fail.

  10. After reading the reviews I was almost afraid to go. I went today for mole issues and I can’t be happier. They were professional, helpful, friendly and caring. I give them 10 stars. :

  11. I have never quite experienced so much disorganization and run around with just trying to make an appointment or get a prescription re-filled. I have given this place its last chance – and I have given it many chances. Done!

  12. Terrible place. Don’t go here, this place is very unprofessional and lazy. They don’t care about there pt’s in the sense of writing a letter to state that a current pt is a pt of silver falls.. ABSOLUTELY ridiculous Better luck at the Wood burn location.

  13. Didn’t have a good feeling from the first time I checked in….and it just kept getting worse. I won’t be back. Make sure to ask for a gown before your are totally nude and laying on the table. VERY unprofessional. I have NEVER felt so violated and embarrassed in my whole life.

  14. Billing can never get anything right and they make you have any annual appointment to be able to get your shots, but all they do at the appointment is ask how your doing. I’d rather keep my $65 copay, thank you.

  15. Nothing but the best care. People need to understand just how much a Dr. Is able/unable to do. They can’t conjure a miracle, understanding that and considering that, they do an amazing job.
    Thanks to them all for doing what they do.

  16. You will have a better experience literally anywhere else. I wait for an hour, because they just “forgot.” They “prepare” a room for me that has bugs and trash everywhere. Very disgusting place.

  17. I had a rash on my scalp. Saw a PA who prescribed an expensive steroid lotion. My concern was that this was just treating the symptoms without exploring cause, and once you stop using the steroid lotion the rash comes back. So I avoided …

  18. Never the same doctor, never the same face. Only person worth a crap left. If you go only see the supervisor id it’s bad, he Won’t make appointments. They will not help you, only continue to take your money. If you like a bandaid doctor, go here.

  19. This place is in the habit of fraudulent billing and when you call to dispute, they disregard your concerns. I am in the medical billing field and am very aware of proper billing and diagnosing procedures. I do not recommend Silverfalls or Dr. Young as a provider.

  20. My daughter has been going here since January. She has uncontrollable itching all over her body. She’s been told by the doctor, who isn’t an allergist or a dermatologist, that they can’t do anything for her. She just needs to take …

  21. Cannot say enough good things about Doctor Young. I’ve gone through nine doctors and he is the only one that is known anything about my condition. He is very informative, and gives you options about your treatment.

  22. I am extremely grateful to Dr. Maughan for finding a Melanoma and saving my life. I was able to have surgery and the cancer was successfully removed. I recommend everyone get checked once a year and Silver Falls Dermatology is convenient and professional. Thanks Doc!

  23. Horrible service. They’ve rescheduled me multiple times after I’ve had appointments for months and then expect me to rearrange my day. Also a stay at home mom so I usually have to find help with my kids for appointments. Makes it super inconvenient when they call and cancel your appointment. I will be looking for a new clinic.

  24. I was treated with the utmost respect. They saved me 80.00 dollars on a prescription cream for my face by buying it from them vs. going through my insurance, thank you so much Dr. Lear! …

  25. I was referred to this place by my PC Doctor for a Allergy issue, I had a appointment booked 3 weeks in advance. I will start off to say the only reason I’m giving 2 stars is because the front desk lady kelly was extremely nice an helpful, …

  26. I have been trying to get this spot on my face resolved for over I year now and finally I have been giving a diagnosis of skin cancer and surgery is needed. It took 3 appointments which I had to fallow up on my self and 6 weeks for the …

  27. I had a pleasant skin screening today with Dr. Balle with Silver Falls Dermatology. Clinic was tidy and professional; Dr. Balle’s bedside manner and demeanor was comforting. He is quite knowledgeable and the staff quite courteous. Highly recommend.

  28. I have had a very positive experience with this clinic. From scheduling to the actual procedure, I am really blown away by everyone’s kindness, professionalism and thoughtfulness.

  29. The reviews on here surprised me! My experience was a good one. I guess people are more inclined to actually leave a review if they had a bad experience than a good one? The office was clean, the staff were friendly and professional, and my condition was taken care of. The provider answered all my questions and seemed very knowledgeable.

  30. Can not say enough about the kindness of all the staff.
    The receptionist are so very kind and go out of their way to help .
    In the world we live in today kindness is hard to find . …

  31. I am shocked that a medical business is ran this way. My husband was told everything that was done(removing several moles) was covered by insurance and he would only owe the co-pay. The MD he saw, she was aggressive to do more and more all …

  32. Took my child here today for warts on her leg. The doctor was unprofessional and clearly only there for his paycheck NOT his patients. He said with her insurance he couldn’t help her then told me to buy an over priced cream at the counter. …

  33. First visit went well…got prescribed medicine. Sent it to wrong pharmacy visit. Got called by an assistant to dermatologist who could hardly explain what I needed to do with the medication. She then called back and confused herself and …

  34. I rarely take the time to write reviews. For me to do so, something either has to be really great or really bad. My one star should tell you which one this is. I went there yesterday for my annual skin checkup. I was supposed to see a …

  35. This place is absolutely ridiculous. We have talked to them 5 times now over the past 3 weeks for them to send in my sons prescription and the still have failed to. He has been out of his acne medication for 2 weeks. They keep promising us a call back and they never have called us. We are reporting them to the medical board.

  36. Dr. Johnson is a joke of an excuse for a dermatologist/doctor. He doesn’t listen, is disrespectful of your time, and treats you like a science project rather than a human being. I have been left with a ridiculous scar on my back from a …

  37. I have been trying to get a medication refilled from the Aberdeen office. I have been on hold for over 1/2 hour and the voicemail just goes around in circles, the after awhile it says their mail box is full. I have talked to them three …

  38. The nicest doctors I have ever met!! I keep referring to them as superheros. They were so caring and excited about helping me and solving my different problems in the most efficient and effective way possible, practically jumping through …

  39. Silver Falls Dermatology is a joke. Their scheduling department takes two weeks to enter a referral, just so you finally get the privilege of scheduling an appointment. I do not even want to do businesses with a company that acts the way …

  40. I saw Elizabeth Schmidt, I would give her 4 or 5 stars, but the billing for this place is outrageous. Just got my bill and I’ll give you the details. Office visit: $20 copay, amount billed $260. Paid for by my insurance. Then I had a …

  41. Surprisingly, I have never been to a dermatologist. After friendly pestering from a derm friend, I went to Silver Falls Dermatology. Overall, the front office staff was pleasant and the paperwork was as expected. The physician was young and …

  42. In the year I went to this establishment I felt the patient care was impersonal and there seemed to be a lack of congruency between the doctors. Three different appointments with three different doctors who gave three different opinions. An …

  43. I’ve been going here for years & have had a slew of issues throughout them. My current issue was that I was billed for something without EVER RECEIVING A BILL and then was sent to a debt collector. They apparently emailed an email one time …

  44. My husband and I have both used this place and we both found everyone in the office very friendly. The skin cancer they removed from my husband left very little to no scarring. The only reason I gave them a 4 star instead of 5 is because I …

  45. Was going for more than 10 months then call night before appointment and tell me no referral. After finally making progress will lose all of that because when I set appointment 30 days prior they wait till last second to get referral after …

  46. I think if everyone actually communicated well together here it would have a chance at running well. It always feels like there are too many hands in the pot and people don’t seem to really share information with one another. Like the …

  47. This office is a joke. My office visit was literally 5 min, doctor did not even give me an exam. All he did was talk about my next appointment. The MA stated they would call me to schedule my next appointment, which NEVER happened. Two …

  48. This has been a professional and pleasant office, all staff and doctors I have met included. I get my allergy shots, I make pleasant small talk, I sit and wait for my timer to be up, and then I leave. Everyone smiles and says hello and goodbye. I will recommend this office to others who need the same kind of doc!

  49. 20160822
    My First appointment, although slightly , was late. However, my experience with the staff was a positive one. They were positive and informative on what was …

  50. I have been treated by great doctors here with genuine care, respect and who have done research on their own time to answer my questions.
    However every doctor there I like leaves, which is starting to tell me …

  51. I previously rated this office 2/5, but they reached out to me after acknowledging my review and offered to make things right. My first two appointments that influenced my first review were deserving of my 2/5 rating. However; my most …

  52. I have not been to this facility and my appointment was made for the Pendleton office. 5pm the night before my appointment I was informed my appointment was cancelled. My appointment was scheduled at 8:30am the following morning. I had …

  53. Missed diagnosis of basal cell carcinoma for over 5 years! Finally MOHS was completed by a qualified dermatologist at Valley View, and intensive plastic repair to my nose and cheek area by Neaman Plastic surgery. Shameful. Too many Resident doctors see the majority of the patients at Silver Falls!!

  54. I was treated very well by everyone. Dr. Johnson was through and professional and friendly. I felt like he really listened to me and sincerely wanted to help me. And he did. I’m always so grateful to find that in a person. Even people who …

  55. I followed my previous allergist to the Salem clinic, it had been quite sometime since I had seen him so when I was referred I found out that he is no longer at SF. I called the clinic 3 times and never reached a person, I left a message …

  56. Dr Young, the owner, has created a business model…a D.O. Residency
    training facility. So, your Dr disappears eventually and followup on procedures and Rx is poor. …

  57. Highly recommend getting care from somewhere that makes their patients a priority. This is not the place. I have been going to Silver Falls Dermatology for a few years and FINALLY am switching. I have been deprived of my medication several …

  58. I had tremendous difficulty scheduling an appointment with Silver Falls Dermatology. It involved leaving multiple messages with a call center that were not returned by the clinic. After several months, I received a call back for an …

  59. I was very impressed with the gals that took care of me! Katy, especially, was just fantastic( and perfect skin!)- thank you ! Dr. Wynn was also fabulous, I recommend coming here. There was also another DR. i saw , i cannot remember her …

  60. I have received more than a couple of chemical peels from McKayla DeGroff, a board-certified aesthetician at Silver Falls Dermatology in Salem, and she does excellent work! McKayla is highly professional, knowledgeable about cosmetic skin …

  61. This location has been struggling for a while now. It is so difficult to get through to a person whether it’s scheduling an appointment or leaving a message for your provider. I left messages twice and never received a phone call back. I …

  62. McKayla is great! I went in to get my brows tinted and asked her a question regarding my acne. She had nothing but great advice on how to help with my acne. I will admit I was not impressed at first and realized that I wasn’t using my …

  63. I came from OHSU dermatology clinic because this was closer to home, needless to say I went to 2 appointments and am switching back to OHSU. These drs. Won’t help you, but instead give you treatment options then when you agree they come …

  64. I have been seeing McKayla DeGroff for laser hair removal and IPL. She has done a fantastic job with those treatments. She is very professional and cares about her patients. She has almost helped me find a skincare routine and skincare products that helped my skin. I used to suffer with acne and now my face is smooth as ever!

  65. I love this place! I always feel so welcomed! The quality of care is AMAZING! All the staff know what they are doing or know exactly who they need to get to answer my questions. Billing is even helpful and easy to work with. When I call and …

  66. Positives: the receptionist we spoke with was professional, patient, and helpful. The facility was nice with a decent parking lot. Negatives were: I overheard two other receptionists speak inappropriately sharply to elderly patients asking …

  67. My experience here was top notch! Friendly service and Dr. helped me with an old issue no other Dr. would touch. I require annual skin checks and this is my spot from now on!

  68. Love this place!! The ladies at the front desk are the sweetest. Janelle upfront will always put a smile on your face when you come in for your appointment. I’ve been coming here for years for other producers and recently I started seeing …

  69. SilverFalls Dermatology is my “Spot Stop” and must be yours. Who knew I would break out at my age? Actually, I have made sure a Dermatologist watches over my skin ever since my sister showed me where on the bottom of her foot her doctor had …

  70. First time getting Botox, very pleased with the results! Dr. Nguyen does amazing work. Everybody I spoke with was super friendly and helpful. Highly recommended!

  71. Great people, zero wait time even though they are clearly busy, check in and out and scheduling the next appointment all very fast and easy.

  72. Very helpful, friendly at all levels. There was a mix up in schedule that they dealt with and got me in immediately and everyone was professional and genuinely interested and friendly.

  73. They are a fantastic group of people and they do a great job! The only thing I would change is, it would be nice if they slowed down a little bit. Some times things feel extremely rushed.

  74. DO NOT USE THIS OFFICE!!! Definitely look for a different dermatologist office. This place is absolutely ridiculous! Don’t expect much if you decide to become a patient here, they do NOT care about their patients. Over 3 weeks for biopsy …

  75. Dr. James was not only personable he was through. I never felt rushed or felt my questions were an annoyance. He addressed all my concerns and I left feeling like a valued patient.

  76. Met Dr Alilia Berry for thefirst time. Found her to be open to my concerns and progressive with recommendations. Iam hoping the allergy department will assure her success

  77. Had a great experience with both Dr. Whitman for general skin issues and with the MOHS surgeon whose name I can’t recall. You cannot tell I had surgery on my nose and eye socket.

  78. Today was my second visit at Silver Falls Dermatology. I am very impressed with the knowledge and convenience. I learned more about my condition today from them than I’ve learned in the past two years.

  79. Had a surgery procedure A gals were cheerful and good at their tasks. They deserve a good word! The front desk folks could stand a course in courtesy. Voice tones mean a lot!!

  80. Very friendly and professional. Dr brolin was very cool explained everything so I could understand. He took some samples didn’t hurt it’s a good job no pain. I would recommend

  81. I have had the pleasure of working w/ Dr. Whitman the last few times i’ve been in. He will make you feel super comfortable & give you the best honest advice without making you feel bad or embarrassed about your skin. I trust his advice 100%. Very good vibes from him & the reception at the front desk 🙂

  82. I had a terrible experience with this place: Could not enter info on early registration portal, it did not accept info they posted wrong, could not make adjustments to correct wrong info; they are very inflexible with changes, was 15 …

  83. The nursing staff and providers are very polite and professional. I was seen at the exact time of my appointment, no delay. Dr. Farrer is professional and has a great medical knowledge, he treated me with respect.

  84. I had an appointment with Dr. Farrer and he was very informative with the medications and he took the time to explain and listen to my concerns. His assistant Sam was very nice, and professional, she walked me out to get checked out with the receptionist after my visit. They’re a great team.

  85. I have been a patient with Silver Falls Dermatology off and on for the last three plus years. I have always received the best of care from the person who answers the phone, to the person who checks me in to the Dermatologist themselves. I would recommend them to my own family and friends.

  86. Dr Pittman and his staff, Abby and Angela(his nurse), are amazing. I’ve had frequent visits for vein surgery on both legs. Such an amazing experience. Dr Pittman is truly a remarkable expert with veins!!

  87. I’ve really enjoyed my experience with Silver Falls Dermatology. They’ve been exceptionally courteous, listened well, and carried out exams and procedures with efficiency and care. The results have spoken for themselves. It’s rare to have such an overwhelmingly positive experience in a doctor’s office. (McMinnville location)

  88. I have always had a problem with dermatologists because most of them have not been very personable – that is, they haven’t had “good bedside manner.” However, now that I have discovered both Dr. Casparian and Dr. Wiggins I have a whole new …

  89. STAY AWAY! I was blown away by how consistent the negative reviews are with my own experience at Silver Falls Dermatology. The first red flag was the front desk. There was a gentleman in his late 70s, early 80s in front of me, quietly …

  90. Dr. Berry was amazing! I have a 2 year old that needed Allergy testing and we were very nervous. We were even more nervous after reading some of the unfortunate reviews online. We were blown away by the professionalism and care that the …

  91. I went to Silver Falls Dermatology in Salem and saw McKayla Degroff who is a Certified Advanced Aesthetician. I came in for laser hair removal and I cant find the right word to describe my amazing experience I had with McKayla and her …

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