Terrible service, incompetent and rude staff. The representative that oversee our community in Lawrenceville is the worst. I would never hire such a person for my business.
Silverleaf Management has addressed my concerns and I am pleased! Thank you Lisa and Ashley for your professionalism and handling my request. Much appreciated!!!!
The Worst Management company Ever. Very unprofessional, they do not return calls or answer emails. They will fine you for things that do not pertain to your property. Always new staff no one stays here.
We have had this wonderful management company in our community and I don’t know how we ended up with CMA! I really don’t understand how we could’ve let them go! …
This company manages my homeowners association. It was like an act of Congress to get a new pool pass. The last was not on our property where the company said she would be. Finally I had to drive to their office to get the duplicate. …
I called and Spoke with Erin Crenshaw on 2/20/19. She was very knowledgeable and extremely helpful and prompt with my request. She did an outstanding job assisting me with my needs.
Their staff is rude and doesn’t communicate . They manage our neighborhood and don’t bother telling us when people in charge of our accounts leave and will falsely fine you. We were fined for pets we don’t even own a pet . Be very careful …
I am some what new to the property in Grayson, Ga, but so far my experience has been Great! I feel that mgmt. also has had a listening ear and has taken action to my concerns expeditiously. I look forward to more good things ahead for our subdivision and possibly my being apart in assisting to get things done as well.
They added credit reporting to late fees on HOA late payments with out notice while I was paying through there payment system. Can an HOA company add on credit reporting with out notice?
I called to follow up on previous call and email and Bryttany saved the day! She is the most customer-centric employee I’ve spoken to in a long time. Whatever I needed, she could send me or offered to find out the answer. She followed …
Sent to Credit Bureau without notice in March. Claim to have sent notices. They are lying. Did not get one letter via mail or email. Don’t believe anything that they tell you.
My initial google review of this company was “ONE STAR” because they have a trademark of either 1) mis-communication, 2) poor communications and/or 3) no communications. Their systems are HORRIFIC, especially for the elderly. …
We recently switched management companies. Silverleaf has been great to work with, they respond to resident inquiries very timely and matters are resolved promptly it has been an excellent experience
Look forward to working with them for many years to come.
If you are looking for a management group, Silverleaf is phenomenal. The staff is very supportive, efficient, and competent. Hiring them was one of the best decisions that my HOA has made.
Our HOA brought this company in at the beginning of the year and so far they have been extremely responsive. Their website is also worlds more streamlined than our former management company (CMA). Five stars all the way so far!
On Feb 18, 2019, We contacted Silverleaf management office concerning my HOA. Bryttany assisted me resetting and being able to access my account. She was very helpful and professional. A job well done.
Thanks Bryttany.
My interaction with Silverleaf Management has been terrific. I usually reach out to Staci Armistead when I have an issue to resolve. Staci is always pleasant and helpful.
I had the pleasure of working with Beverly Hawkins. She was a professional from the time I called to inquire about the club house until days before our event. I really appreciated her timeliness.
Our community recently reached out to Silverleaf as part of a strategy to bring new life and help with new vision for our community. They helped us work through the transition from our old company and are really helping to advocate for the …
My experience with Silverleaf Management has been very pleasant. Becky Schmutzer has serviced our HOA for the past 3 years and does a very good job assisting with and prioritizing our needs.
I have been living at 90 Fairlie Street for nearly two years. During that time I have been extremely impressed since Silverleaf took over management. Sarah Holwald, who is our building manager, has been particularly outstanding. She has been of invaluable help to me and works at keeping the building in pristine condition.
If you are looking to add this company into your subdivision, dont walk but run as fast as you can away. My neighbors have had more issues with them; they believe they are high mighty subdivision police. They are rude and very …
Silverleaf deserves a negative star. This rating is reflective of the representation of Silverleaf’s employee, Stacie Armistead.
First, Ms. Armistead helped set up HOA meeting in conjunction with the TRIBBLE …
As an HVAC company we have been working with Silverleaf Management for many years. Their level of dedication to their clients and vendors is second to none and loyalty and hard work are highly noticeable. If you are an HOA looking for new management, Silverleaf is the company for you.
Kristina Weems Is the reason for my 1 star rating. I don’t like calling people names so here’s an adjective. Lazy. Kristina Weems does the absolute bare minimum. Example; Our HOA meeting was postponed by 8 months due to Covid. When we …
I am actually not surprised by the other reviews regarding balances and reports to credit. For some odd reason, this company reported to my credit but no balance (had to check with my current HOA for confirmation) never received any letters…..Go figure! I am just glad they are not our HOA company….nothing but problems.
Horrible customer service. If you are in need a management company, don’t even consider Silverleaf. The only way someone posts a positive review is if they are either family or friends of Silverleaf management. Run don’t walk.
Silverleaf has been a great partner for our community. Staci, our Property Manager, is awesome and always available even after hours. We are lucky to have Staci and Silverleaf on our side.
Silverleaf is revolutionizing the industry. They use technology to keep associations informed and thriving. The teams that care for their clients are passionate, considerate, and humble; if they don’t know something, they admit it and get …
Each time I have spoken with Erin Crenshaw it has been nothing short then a positive experience!! She is always professional polite with a quick response to my email or phone call. She is thorough and makes me feel important; this is a …
Staci Armistead and SIlverleaf management group have provided great service and continue to provide service in my condo community in Kirkwood. Staci always responds to owners requests in a timely manner and is very efficient. My community has been very pleased with Silverleaf Management group and I highly recommend them
They just started as our new HOA management company and 8 weeks in no reply to emails, not even an email acknowledgement, no updates, nothing! The contact person Pricilla they have put is MIA obviously. Several neighbors report the same. They just take the money and are no contact. Unprofessional!
I was optimistic when they took over management of our building last year. I wish I could say that that optimism has lasted, but they have fallen incredibly short of expectations they set for themselves. Slow to respond – if they even do …
On Friday night a large tree fell on one of the 26th St. Condo buildings. Thanks to Staci Armistead and the team at Silverleaf Management, the tree was removed and everything was cleaned up by Saturday afternoon. When emergency situations …
When Silverleaf took over the HOA management in my community I researched them and was disturbed to read the reviews and HOPED they would do better by our community. However, what I have received so far is more of the same treatment others …
Our community recently transition over from the builder to our neighborhood BOD. From the moment we started working with Silverleaf, Tori Minish has been more than helpful and patient with us. She handles herself in a very professional …
Service is terrible. Never available on the phone. Property is not in good shape. Statements are cumbersome and try to force you to use their payment system.
Silverleat took over my 60 unit complex last year and while the transition was challenging, as they can be, once everything was completed it has been wonderful. …
Haley is the absolute best! We had questions regarding our office, and she was there to help us within seconds. Highly recommend Silverleaf Management, and if you call, I hope Haley is the one to help you. Thank you so much, Haley!!!!
Communication with this group has been disappointing in all ways possible. When we emailed their provided support, we are essentially ignored as not a single reply was even attempted. The email does go through (it’s not a dead link), its …
I just wanted to come and leave some great positive feedback and my experience with Silverleaf. After several bad experiences with different management companies and managers, I am so happy with Silverleaf. They are always on top of …
I’ve had a really good experience with Silverleaf. They became our management company when construction officially finished and the builder left. Our community manager is Tori and she’s been attentive and very knowledgeable. Thanks for all you do, Tori!
Silverleaf is top notch, they truly care about their HOA Boards and the community residents. They only recommend vetted vendors and will handle the very small issues (windows leaking) up to helping manage the large ones (roof …
I have had nothing but good experiences with Silver Leaf – especially Candice! She jumped through hoops to have our project approved the same day so we would not have to wait 3 1/2 weeks with our contractor.
Great customer service!
Wow. Mostly all negative reviews. I am scared for us. We are in the honeymoon stage with Silverleaf. I can’t wait to see what happens to my HOA and my fees and credit reporting agency scores since we made the transition from paying one …
I work at my job that requires communication with HOA Management Companies, and I am absolutely satisfied and appreciative how Silverleaf Management Group, LLC run their business. I especially enjoy working with Beverly. Beverly is very …
This company is awful! They made a false claim regarding my balance. Once they were proved wrong they have done nothing but look for reasons to get even. Recently they reported my HOA account to a credit bureau (never heard of this). I …
Where do I start? I moved in to the community in 2021. The previous owner was Caucasian. Immediately (less than 3 months) after I moved in (African-American), I received a notice of violations. The light fixture style was an issue, along with other things that pre-dated my move. They are selective regarding who received violations.
We are now on our third community manager in under 2 years. Service, follow through and due diligence to deliver the best price and quality contractors has been a huge disappointment. Every contractor they have recommended to us has been massively overpriced or under-qualified or both.
Our complex began working with Silverleaf Management Group and specifically with our manager Staci Armistead in October 2020. Staci is very knowledgeable and supportive of our board. We are a small community but an older complex with issues …
Poor communication!! They won’t send out any correspondence because it is “too expensive”. They did not have my email address on file and made NO EFFORT to communicate with me. Could not find any information when I did an online search of …
Communication doesn’t exist! Silverleaf raised HOA fees beginning of this year but failed to communicate with at least some of the home owners. I had my recurring payment set up with them and just last week found out that there was an …
I was having an issue with something in a subdivision that is managed by Silverleaf and the usual person to help me was not available. Lauren answered my call and said she could help me. She got a little help from someone else in the …
Just switched over from a different management company and the difference is night and day! Our manager, Priscilla, is extremely attentive, responsive, and knowledgeable in her position. She takes appropriate, decisive, and quick action to …
TRASH!!! They are allowing our NEW community to be taken over by teens. I was told , “We will not post signs at entrances, makes it sound like the whole community is for residents only”. If the community is not for residents who is it for?? We pay HOA fees to live here and the public can use the amenities for free.
Our Condominium Association made the change to Silverleaf about a year ago, and we are very pleased with our decision! Our property manager is doing an excellent job, and Silverleaf’s systems are reliable and helpful. Our manager has …
I currently serve as our HOA President and have had the pleasure of working with Staci and her team for three years now. They have always been helpful, responsive, and willing to step in and assist whenever we need them.
A Lisa M Brown, a community manager, goes out a day after trash pick up taking pictures of homes, then sends emails harassing about fines and that community standards need to be kept up because they’re are located at the top of the …
I have been living in my community for the past 13 years and been on my HOA Board for 6 years and I must say Staci and the team over at Silverleaf have been outstanding. From my experience, they have been the best management company that I …
Wow!! They are amazing! They started managing a condo building that I was selling a unit in recently (I’m a realtor). The previous management company was horrible, unprofessional and super unorganized. When closing came, we had a couple of …
I’ve been working with Silverleaf for a handful of years now and always find them to be very professional, courteous and patient. Staci Armistead, Lindsey Richardson and Shelley Dejiacomo are a few of the property managers I have had the pleasure of working with! I highly recommend them!!
I Would give zero stars if it were an option. They are literally the worse. They are charging us 25 dollars a day because some paint is chipping from our house. There are other houses in the neighborhood that have the same repairs that …
Staci Armistead is wonderful to work with! I’ve been on our HOA board for years and she’s always on top of responding and getting what we need within reasonable business days. I hope to continue working along side them for many years to improve our property!
They are horrible they will take advantage when you sell the house put a fines on you .they not reasonable for the trash and made it by your fault .they charge 600$ for the trash because they fix the thing make trouble for us now is come to our fault .just be careful all residents
Silverleaf, and specifically Lisa Brown, are a joke of a property management company. We have lived in HOA neighborhoods in the past, and none have ever been run so poorly. …
Silverleaf is not the management company for my community. As I am working with my legal team in regard of inappropriate actions and violations of covenants. I would not recommend this management company due to the unprofessionalism, …
Honestly, I wish I could give them a much lower score. I just moved to an area where they serve as the HOA. I reported this little alley around the retention pond since early May and spoke to Jennifer (the Manager) which by the way can …
Your company offers the absolute worst customer service and are the least responsive, unhelpful company out there. HOA’s should be aware of how absolutely horrible you are before hiring you to manage their properties. DM me if you want specific details why.
People work there don’t have A good customer service attitude and they don’t communicate well. Some of us were put on hold for over 20 minutes on the phone. That tells you that they don’t have a good common sense. Also, some never got call …
We have purchased three new homes and this was by far the WORST experience. In summary if you don’t want to be cleaning Mud out your brand new carpet, Paint and stain in places it should not be, you don’t want dented garage doors, you want …
Terrible management with poor communication. The communication always seems to be one way as they really do not care about the opinions of home owners. They will just simply throw you under the bus and ignore you. The community manager …
I’ve been very disappointed with this management company and their lack of communication and urgency to fix problems. I emailed them multiple times about an insurance policy update needed to refinance my home (which took them a year to do …
Good team to work with
Poor response time
Don’ t even deserve one star!
Bad customer service and management
Attitude of the Staff questionable. Owner of the company called and rectified the issue.
ABSOLUTELY THE WORST MANAGEMENT COMPANY I HAVE EVER HAD THE MISFORTUNE TO DEAL WITH.
Erin was very helpful and made sure I was taken care of.
Awesome teamwork. Silverleaf is always there when you need them!
Thanks!
Enjoyed our talk today and see great opportunities with this amazing team!
Strong leadership, well trained staff, and excellent customer service set Silver Leaf apart!
Is 0 stars an option?
They incentivize 5 star reviews with their managers-
Terrible service, incompetent and rude staff. The representative that oversee our community in Lawrenceville is the worst. I would never hire such a person for my business.
Very poor in communication. Worst customer service.
Customer Service is their #1 priority! Everyone who I come in contact with is always there to help.
Literally the worse run company I’ve ever seen in my life.
This company is the worst…the customer service and management group are rude
Stacey is always so responsive when I have had a request. It is a pleasure to have such thorough customer service.
Silverleaf Management has addressed my concerns and I am pleased! Thank you Lisa and Ashley for your professionalism and handling my request. Much appreciated!!!!
Lisa Turner was such an amazing person. She helped us with a situation we had and was very kind. Super helpful!
The Worst Management company Ever. Very unprofessional, they do not return calls or answer emails. They will fine you for things that do not pertain to your property. Always new staff no one stays here.
We have had this wonderful management company in our community and I don’t know how we ended up with CMA! I really don’t understand how we could’ve let them go! …
This company manages my homeowners association. It was like an act of Congress to get a new pool pass. The last was not on our property where the company said she would be. Finally I had to drive to their office to get the duplicate. …
Silverleaf has been a good partner for our condo association. Staci is great to work with!
I called and Spoke with Erin Crenshaw on 2/20/19. She was very knowledgeable and extremely helpful and prompt with my request. She did an outstanding job assisting me with my needs.
Their staff is rude and doesn’t communicate . They manage our neighborhood and don’t bother telling us when people in charge of our accounts leave and will falsely fine you. We were fined for pets we don’t even own a pet . Be very careful …
I am some what new to the property in Grayson, Ga, but so far my experience has been Great! I feel that mgmt. also has had a listening ear and has taken action to my concerns expeditiously. I look forward to more good things ahead for our subdivision and possibly my being apart in assisting to get things done as well.
They added credit reporting to late fees on HOA late payments with out notice while I was paying through there payment system. Can an HOA company add on credit reporting with out notice?
They don’t even deserve one star.
They are currently our management company. …
I called to follow up on previous call and email and Bryttany saved the day! She is the most customer-centric employee I’ve spoken to in a long time. Whatever I needed, she could send me or offered to find out the answer. She followed …
*a company that does false advertisement
– wait times of 45 mins when calling
– staff that does not answer …
Sent to Credit Bureau without notice in March. Claim to have sent notices. They are lying. Did not get one letter via mail or email. Don’t believe anything that they tell you.
My initial google review of this company was “ONE STAR” because they have a trademark of either 1) mis-communication, 2) poor communications and/or 3) no communications. Their systems are HORRIFIC, especially for the elderly. …
We recently switched management companies. Silverleaf has been great to work with, they respond to resident inquiries very timely and matters are resolved promptly it has been an excellent experience
Look forward to working with them for many years to come.
If you are looking for a management group, Silverleaf is phenomenal. The staff is very supportive, efficient, and competent. Hiring them was one of the best decisions that my HOA has made.
Our HOA brought this company in at the beginning of the year and so far they have been extremely responsive. Their website is also worlds more streamlined than our former management company (CMA). Five stars all the way so far!
On Feb 18, 2019, We contacted Silverleaf management office concerning my HOA. Bryttany assisted me resetting and being able to access my account. She was very helpful and professional. A job well done.
Thanks Bryttany.
My interaction with Silverleaf Management has been terrific. I usually reach out to Staci Armistead when I have an issue to resolve. Staci is always pleasant and helpful.
I had the pleasure of working with Beverly Hawkins. She was a professional from the time I called to inquire about the club house until days before our event. I really appreciated her timeliness.
Our community recently reached out to Silverleaf as part of a strategy to bring new life and help with new vision for our community. They helped us work through the transition from our old company and are really helping to advocate for the …
My experience with Silverleaf Management has been very pleasant. Becky Schmutzer has serviced our HOA for the past 3 years and does a very good job assisting with and prioritizing our needs.
I have been living at 90 Fairlie Street for nearly two years. During that time I have been extremely impressed since Silverleaf took over management. Sarah Holwald, who is our building manager, has been particularly outstanding. She has been of invaluable help to me and works at keeping the building in pristine condition.
If you are looking to add this company into your subdivision, dont walk but run as fast as you can away. My neighbors have had more issues with them; they believe they are high mighty subdivision police. They are rude and very …
Unprofessional, unresponsive, and unsympathetic.
Fully deserving of their 1-star rating with the Better Business Bureau, and the …
Silverleaf deserves a negative star. This rating is reflective of the representation of Silverleaf’s employee, Stacie Armistead.
First, Ms. Armistead helped set up HOA meeting in conjunction with the TRIBBLE …
As an HVAC company we have been working with Silverleaf Management for many years. Their level of dedication to their clients and vendors is second to none and loyalty and hard work are highly noticeable. If you are an HOA looking for new management, Silverleaf is the company for you.
Kristina Weems Is the reason for my 1 star rating. I don’t like calling people names so here’s an adjective. Lazy. Kristina Weems does the absolute bare minimum. Example; Our HOA meeting was postponed by 8 months due to Covid. When we …
I am actually not surprised by the other reviews regarding balances and reports to credit. For some odd reason, this company reported to my credit but no balance (had to check with my current HOA for confirmation) never received any letters…..Go figure! I am just glad they are not our HOA company….nothing but problems.
Horrible customer service. If you are in need a management company, don’t even consider Silverleaf. The only way someone posts a positive review is if they are either family or friends of Silverleaf management. Run don’t walk.
Silverleaf has been a great partner for our community. Staci, our Property Manager, is awesome and always available even after hours. We are lucky to have Staci and Silverleaf on our side.
Silverleaf is revolutionizing the industry. They use technology to keep associations informed and thriving. The teams that care for their clients are passionate, considerate, and humble; if they don’t know something, they admit it and get …
Each time I have spoken with Erin Crenshaw it has been nothing short then a positive experience!! She is always professional polite with a quick response to my email or phone call. She is thorough and makes me feel important; this is a …
Staci Armistead and SIlverleaf management group have provided great service and continue to provide service in my condo community in Kirkwood. Staci always responds to owners requests in a timely manner and is very efficient. My community has been very pleased with Silverleaf Management group and I highly recommend them
They just started as our new HOA management company and 8 weeks in no reply to emails, not even an email acknowledgement, no updates, nothing! The contact person Pricilla they have put is MIA obviously. Several neighbors report the same. They just take the money and are no contact. Unprofessional!
I was optimistic when they took over management of our building last year. I wish I could say that that optimism has lasted, but they have fallen incredibly short of expectations they set for themselves. Slow to respond – if they even do …
On Friday night a large tree fell on one of the 26th St. Condo buildings. Thanks to Staci Armistead and the team at Silverleaf Management, the tree was removed and everything was cleaned up by Saturday afternoon. When emergency situations …
When Silverleaf took over the HOA management in my community I researched them and was disturbed to read the reviews and HOPED they would do better by our community. However, what I have received so far is more of the same treatment others …
Our community recently transition over from the builder to our neighborhood BOD. From the moment we started working with Silverleaf, Tori Minish has been more than helpful and patient with us. She handles herself in a very professional …
Service is terrible. Never available on the phone. Property is not in good shape. Statements are cumbersome and try to force you to use their payment system.
Silverleat took over my 60 unit complex last year and while the transition was challenging, as they can be, once everything was completed it has been wonderful. …
Haley is the absolute best! We had questions regarding our office, and she was there to help us within seconds. Highly recommend Silverleaf Management, and if you call, I hope Haley is the one to help you. Thank you so much, Haley!!!!
Communication with this group has been disappointing in all ways possible. When we emailed their provided support, we are essentially ignored as not a single reply was even attempted. The email does go through (it’s not a dead link), its …
I just wanted to come and leave some great positive feedback and my experience with Silverleaf. After several bad experiences with different management companies and managers, I am so happy with Silverleaf. They are always on top of …
I’ve had a really good experience with Silverleaf. They became our management company when construction officially finished and the builder left. Our community manager is Tori and she’s been attentive and very knowledgeable. Thanks for all you do, Tori!
Silverleaf is top notch, they truly care about their HOA Boards and the community residents. They only recommend vetted vendors and will handle the very small issues (windows leaking) up to helping manage the large ones (roof …
I have had nothing but good experiences with Silver Leaf – especially Candice! She jumped through hoops to have our project approved the same day so we would not have to wait 3 1/2 weeks with our contractor.
Great customer service!
Wow. Mostly all negative reviews. I am scared for us. We are in the honeymoon stage with Silverleaf. I can’t wait to see what happens to my HOA and my fees and credit reporting agency scores since we made the transition from paying one …
I work at my job that requires communication with HOA Management Companies, and I am absolutely satisfied and appreciative how Silverleaf Management Group, LLC run their business. I especially enjoy working with Beverly. Beverly is very …
This company is awful! They made a false claim regarding my balance. Once they were proved wrong they have done nothing but look for reasons to get even. Recently they reported my HOA account to a credit bureau (never heard of this). I …
Where do I start? I moved in to the community in 2021. The previous owner was Caucasian. Immediately (less than 3 months) after I moved in (African-American), I received a notice of violations. The light fixture style was an issue, along with other things that pre-dated my move. They are selective regarding who received violations.
We are now on our third community manager in under 2 years. Service, follow through and due diligence to deliver the best price and quality contractors has been a huge disappointment. Every contractor they have recommended to us has been massively overpriced or under-qualified or both.
Our complex began working with Silverleaf Management Group and specifically with our manager Staci Armistead in October 2020. Staci is very knowledgeable and supportive of our board. We are a small community but an older complex with issues …
Poor communication!! They won’t send out any correspondence because it is “too expensive”. They did not have my email address on file and made NO EFFORT to communicate with me. Could not find any information when I did an online search of …
Communication doesn’t exist! Silverleaf raised HOA fees beginning of this year but failed to communicate with at least some of the home owners. I had my recurring payment set up with them and just last week found out that there was an …
I was having an issue with something in a subdivision that is managed by Silverleaf and the usual person to help me was not available. Lauren answered my call and said she could help me. She got a little help from someone else in the …
Just switched over from a different management company and the difference is night and day! Our manager, Priscilla, is extremely attentive, responsive, and knowledgeable in her position. She takes appropriate, decisive, and quick action to …
TRASH!!! They are allowing our NEW community to be taken over by teens. I was told , “We will not post signs at entrances, makes it sound like the whole community is for residents only”. If the community is not for residents who is it for?? We pay HOA fees to live here and the public can use the amenities for free.
Our Condominium Association made the change to Silverleaf about a year ago, and we are very pleased with our decision! Our property manager is doing an excellent job, and Silverleaf’s systems are reliable and helpful. Our manager has …
I currently serve as our HOA President and have had the pleasure of working with Staci and her team for three years now. They have always been helpful, responsive, and willing to step in and assist whenever we need them.
A Lisa M Brown, a community manager, goes out a day after trash pick up taking pictures of homes, then sends emails harassing about fines and that community standards need to be kept up because they’re are located at the top of the …
I have been living in my community for the past 13 years and been on my HOA Board for 6 years and I must say Staci and the team over at Silverleaf have been outstanding. From my experience, they have been the best management company that I …
Wow!! They are amazing! They started managing a condo building that I was selling a unit in recently (I’m a realtor). The previous management company was horrible, unprofessional and super unorganized. When closing came, we had a couple of …
I’ve been working with Silverleaf for a handful of years now and always find them to be very professional, courteous and patient. Staci Armistead, Lindsey Richardson and Shelley Dejiacomo are a few of the property managers I have had the pleasure of working with! I highly recommend them!!
I Would give zero stars if it were an option. They are literally the worse. They are charging us 25 dollars a day because some paint is chipping from our house. There are other houses in the neighborhood that have the same repairs that …
Staci Armistead is wonderful to work with! I’ve been on our HOA board for years and she’s always on top of responding and getting what we need within reasonable business days. I hope to continue working along side them for many years to improve our property!
They are horrible they will take advantage when you sell the house put a fines on you .they not reasonable for the trash and made it by your fault .they charge 600$ for the trash because they fix the thing make trouble for us now is come to our fault .just be careful all residents
Silverleaf, and specifically Lisa Brown, are a joke of a property management company. We have lived in HOA neighborhoods in the past, and none have ever been run so poorly. …
Silverleaf is not the management company for my community. As I am working with my legal team in regard of inappropriate actions and violations of covenants. I would not recommend this management company due to the unprofessionalism, …
Honestly, I wish I could give them a much lower score. I just moved to an area where they serve as the HOA. I reported this little alley around the retention pond since early May and spoke to Jennifer (the Manager) which by the way can …
Your company offers the absolute worst customer service and are the least responsive, unhelpful company out there. HOA’s should be aware of how absolutely horrible you are before hiring you to manage their properties. DM me if you want specific details why.
People work there don’t have A good customer service attitude and they don’t communicate well. Some of us were put on hold for over 20 minutes on the phone. That tells you that they don’t have a good common sense. Also, some never got call …
We have purchased three new homes and this was by far the WORST experience. In summary if you don’t want to be cleaning Mud out your brand new carpet, Paint and stain in places it should not be, you don’t want dented garage doors, you want …
Terrible management with poor communication. The communication always seems to be one way as they really do not care about the opinions of home owners. They will just simply throw you under the bus and ignore you. The community manager …
I’ve been very disappointed with this management company and their lack of communication and urgency to fix problems. I emailed them multiple times about an insurance policy update needed to refinance my home (which took them a year to do …