Singing River Federal was organized in 1953 by the employees of International Paper (Southern Craft Mill) as a fair-rate financial cooperative. Today, … See more
They do not direct deposit paychecks early if there is a holiday coming up when all other banks/credit unions around town managed to. Very disappointed.
Worst customer service ive ever seen. From the president down, they are rude. Try one of the other credit unions in town. You will be glad you did. They do not care about any of their customers. Don’t be fooled by them. Most credit …
Chesley is always sweet and helpful. She has always went out of her way to explain things to me. Some of the other tellers and loan officer, not so much. They make you feel like you are bothering them and can’t wait for the work day to be over.
Thank you for always being nice and helpful. I understand there are rules that you must follow and are governed by financial institution rules and regulations. You have always helped me any time that I needed assistance. I am proud to be a …
For years I have had issues with not customer service but with the SRFCU app it could be user friendly at the website is no different. Recent issue I went to comment an issue and the very characters necessity to comment and express what’s …
Shannon Scott is the best and most knowledgeable loan officer I have ever dealt with in my 30 yrs of buying vehicles and boats. I am blessed to have someone who can make things happen so quickly for purchasing. Thank you for all your hard work and help the last 6 years Shannon!
Great staff, very knowledgeable. Shannon Scott made filling out the paperwork for my loan smooth and easy. I would recommend using them for all your banking needs
I have been using SRFCU for several years and have been very pleased with their services and especially customer service.
I want to acknowledge Michelle in the Special Assets Department on how …
Shannon Scott is by far the best loan officer! I’ve used her several times and she always makes the process so easy. She’s located in the Moss Point branch but can help you virtually too just give her a call!
Shannon Scott is amazing!!!! For all my autos, boats, ATV and side by side loans!!! It is practically an effortless process when dealing with her on my loans!! She’s simply the best!! Very Professional and ALWAYS returns calls!!!! I Wouldn’t take my business anywhere else!!!!
SRFCU Moss Point loan dept makes getting a loan super easy with there knowledgeable and friendly staff
Great experience very knowledgeable and friendly
Need to fix the automatic phone system.
Are not open long enough to do anything
Need to get the Automated Phone System repaired.
Always good service and friendly and polite 👍 …
My only complaint is not being open for at least half a day on Saturdays. Not everyone has a 9 to 5 Monday through Friday.
They do not direct deposit paychecks early if there is a holiday coming up when all other banks/credit unions around town managed to. Very disappointed.
Worst customer service ive ever seen. From the president down, they are rude. Try one of the other credit unions in town. You will be glad you did. They do not care about any of their customers. Don’t be fooled by them. Most credit …
Chesley is always sweet and helpful. She has always went out of her way to explain things to me. Some of the other tellers and loan officer, not so much. They make you feel like you are bothering them and can’t wait for the work day to be over.
Thank you for always being nice and helpful. I understand there are rules that you must follow and are governed by financial institution rules and regulations. You have always helped me any time that I needed assistance. I am proud to be a …
Michelle was very patient with us and worked with us to help us stay on track!
Shannon Scott was awesome, she is very professional and very efficient.
Ernie Lewelling
Shannon at the mosspoint branch is wonderful and has helped me so many times i only use her for all my loans
Stacey was very helpful and knowledgeable about the loan process. She was also very kind and professional.
Every time I come to SRFCU I always deal with Shannon Scott. She is very knowledgeable and knows her job!!! Would recommend her to any and everyone
For years I have had issues with not customer service but with the SRFCU app it could be user friendly at the website is no different. Recent issue I went to comment an issue and the very characters necessity to comment and express what’s …
Shannon Scott is the best and most knowledgeable loan officer I have ever dealt with in my 30 yrs of buying vehicles and boats. I am blessed to have someone who can make things happen so quickly for purchasing. Thank you for all your hard work and help the last 6 years Shannon!
Great staff, very knowledgeable. Shannon Scott made filling out the paperwork for my loan smooth and easy. I would recommend using them for all your banking needs
I have been using SRFCU for several years and have been very pleased with their services and especially customer service.
I want to acknowledge Michelle in the Special Assets Department on how …
Shannon Scott is by far the best loan officer! I’ve used her several times and she always makes the process so easy. She’s located in the Moss Point branch but can help you virtually too just give her a call!
Shannon Scott is amazing!!!! For all my autos, boats, ATV and side by side loans!!! It is practically an effortless process when dealing with her on my loans!! She’s simply the best!! Very Professional and ALWAYS returns calls!!!! I Wouldn’t take my business anywhere else!!!!