Singing River Health System

Ocean Springs Hospital - Singing River Health System

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Singing River Health System Reviews ( 157 )

  1. Ever since singing river took over this hospital has gone down hill by a 1000 fold. The emergency room wait times are absolutely horrendous, even for children who are actively having trouble breathing. Hospitals response, “wait time is 4 hours” with no active ambulance bay arrivals and no active er admissions. What a joke.

  2. I would give zero stars if possible. Horrible experience. I went in due to feeling like I was going to pass out and severe pain in my kidneys. The staff made me feel I was wasting their time and very rude and rough with me. The doctor …

  3. Very rude unprofessional staff. No one knew what was going on. And wanted to argue with me about hospital procedures when I was right. Wish I could give it no stars.

  4. The worst hospital I have ever been to in my life I’ve been sitting here since a little after 10 here it is 1240 and not one person has came in to check in me or nothing I haven’t even seen the doctor asked for something for pain and they ignored it

  5. I’ve been here since 11am…fell at the store…already had back problems…didn’t offer a wheel chair…was told to move because the area wasn’t disinfected….but it was clean enough for three different white folks to sit there…it’s now 2pm I’m still in the waiting room

  6. A 15 minute visit for getting a prescription FOR TOOTH PAIN DOES NOT EQUAL $965 THIS IS UNACCEPTABLE. ESPECIALLY WHEN ALL THE DR DID WAS PUT HIS FINGER IN MY MOUTH!

  7. Seems like everytime I visit the hospital or one of their clinics my billing is incorrect. Continually charge my wife and I for services that should have been covered 100% as a wellness visit.

  8. Doctors don’t listen. They don’t care. The nurse didn’t even tell me how to get out of there so I wondered around aimlessly while still feeling as if I am going to pass out.

  9. Took my dad in for stomach pain they tried to treat him for anxiety and depression he had allergic reaction to meds they gave him so they gave him the same meds again and the Drs then came in and said it could be because of the meds they …

  10. My uncle was in micu and fixing to pass . It was a hard time for my family . A nurse named Lisa Smith from ocean springs ms was sitting there gossiping about my family . Saying awful things about my family . I thought this was …

  11. First time here since merit was full and won’t have any icu rooms available plus the staff are very friendly and attentive to their patients like they are supposed to plus they are clean and organized I give ocean springs hospital more stars than merit hospital

  12. I want to thank dr. Andrew McDermott in er for his kindness and for helping me get rid of a severe headache that I had had for 4 days. The other staff were just as professional and kind also. I really feel like you saved me. Thanks so much and God bless you.

  13. This time, ER staff and doctor was AWESOME. Dr. Pocreva is THE BEST. He listened, and was VERY HELPFUL & KIND. Keep up the good work OSH. BIG IMPROVEMENT from my last visit.

  14. As an Former employee here I write this review not because I’m better because it’s sad this is hospital can be so much more than it is. It is very true that people don’t quit jobs people quit poor management.

  15. I honestly wouldn’t even give you a 1 star if I could comment without it. I’m on my husband phone at the moment because we are at providence in Icu with my husband on the vent because of you guys! If you guys would of cared a little more …

  16. They’re charging me $2000 after insurance when they couldn’t even find out what was wrong. You can tell from all the ratings that you’d get better medical care from a garbage fire. Awful system.

  17. More talking in the back less working . My daughter has a 101.7 fever . She’s crying in pain and we been here for a hour . I guess they don’t take fevers seriously need to do better

  18. I just recieved my medical bill for going when i caught the flu a month and a half ago. I was there for 1 hour to get a work excuse so i didnt lose my job and i am being charged 4500.00 dollars. For what? You medicines did nothing to help. So worst hospital ever.

  19. Absolutely horrible came in the ER to be with a family member brought in , had them call back 3 times sat in ER with ill people and never got brought back , people after me to see family got taken back , due to a nurse who doesn’t like me personally. So unprofessional. Sat for two hours and they were finally released.

  20. By far, the worst hospital I’ve ever been to. The nurses have a horrible attitude. If I was dying, I’d travel an extra 30 min, just to receive care. These are the people, who only care about a paycheck.

  21. Arrived after a motorcycle wreck and they removed my necklace at the hospital. Got home and realized it’s not with my belongings call and get told to call their cops on site Monday and then get told by them there’s nothing they can do. If …

  22. Amazing hospital and staff. Quickly saw me and provided perfect care. The staff were so caring to my needs. The ER doctors are great and knowledgeable. Doctor Moore was so kind and provided great care. I

  23. For being in pain and average wait time looking around the “holding room” is 2 hrs. What piss poor service. This is why folks hate going to ER, as its just time to stare at walls while trying to take mind off pain.

  24. Doctor Nicholas R. Gibson is a incredible man that treats his patients with much respect. I injured a ligament in my knee which he showed great concern for. I hate hospitals and avoid them at all cost but, he gives places like hospitals a bit of hope.

  25. Doctor Andrew McDermott is a amazing doctor with a great sense of humor. I really appreciate him being really patience and understanding with me. Even though I was in so much pain, he managed to crack a laugh out of me. Very professional and kind. Thank you, Doctor Andy.

  26. Absolutely the worse emergency room department on the coast. Doesn’t even deserve one star. Rude and uncaring staffing. This hospital has really taken a downhill spiral. OS use to be one of the best. Will not recommend anyone to go there.

  27. went in with a finger amputation. the ER didnt sew finger back on, they left 2 shards of bone protruding from the end, no stitches, and joke for pain meds. basicly all they will do is make sure your not going to die and send you on your …

  28. OS and Pasc are the worst hospitals I have ever been to.
    They have a way of making you feel like you are waisting their time by expecting them to give you medical care.

  29. The nurses had bad attitudes and didn’t help and the few times they did, gave poor advice. They gave me used products for postpartum care. The 1 Star I did give is for the nice room which no one came and cleaned until my second night

  30. The doctors at this hospital are completely stupid. My mother in law has been there for over a month and they have no clue what is wrong with her. She is in desperate need of being sent elsewhere but, they are taking their sweet time on …

  31. if you’d like to have some one speak down to you, if you like to not have any of your symptoms heard, if you prefer to be treated like a bratty preteen, and hate how much your doctors listens? Want to be told about the moral high ground …

  32. On a cross country trip and needed emergency services. We stopped here and the staff and Dr. Justice were excellent. Quick, professional and thorough and it’s Easter weekend. I’m sure they would prefer to be with their family. Thank you for helping us out.

  33. ER day staff are a worthless group of people. Zero sympathy. Zero feelings for anyone but themselves. Rushed my grandad in for chest pains and just took their time. Didn’t do anything they said they would. Blamed everything on someone else. Schedule emergencies elsewhere

  34. My daughter took her daughter to the ER because the were rear ended. Nancy Smith and her team told my daughter there was not a private place for her to breast feed her baby….. Nancy Smith suggested she use the public restroom! You would think a hospital would be more accommodating to a breast feeding mom! Very disappointed!

  35. Do not take your sick infant to this hospital. We brought my grandson here and he was struggling to breath and was very sick. They done an X-ray on his chest and that was it. Didn’t treat him, give him any meds nor did they check him for …

  36. My daughter gave birth and was moved across to the other side where construction is being done. With no sleep and a new baby we were told there was nothing they could do about the loud noise and was vibrating all day. Really cant you move the patients while work is being done. It’s very annoying!

  37. I have to give a shout out to nurse Dave. I kindly requested for someone else to remove my daughters stitches since my son had a pretty rough experience at her age removing his with nurse Dave. But I have to eat my words because today he …

  38. Dr brown and his nurse at the ER were so unprofessional it made me sick. They actually told me that my one year old didn’t need any Tylenol it was only for comfort as if ya know maybe if they had a temperature of 104.5 too then they wouldn’t like some Tylenol. Just a miserable experience all together.

  39. This place is getting worse and worse. I have been in the ER for 3 hours now. I expected a wait in the waiting room out front. That’s no big deal. Finally got to back and took another hour before anyone even walked in the room. They checked …

  40. While enjoying our spring break weekend in Biloxi, we had the to visit the ER in Ocean Springs and eventually ended up having to admit my mother in law for a brief time into the hospital. Being away from home and away from her entire …

  41. 6p.m. I went to the ER via ambulance with two broke bones in the left foot and severe swelling however the ambulance did not remember to send in my shoes.
    9:50p.m I go outside to the snack machine and Coca-Cola machine outside the ER …

  42. Just wondering why you cancel appointments that have been made months ago and when after hours of trying to actually get a person in the office to take a call the earliest you can reschedule the appointment your office cancelled is 5 weeks later.

  43. I can’t even give the ER a 1 star. I woke with a migraine on Monday June 24th. Like most I started throwing up. After several hours of throwing up.
    I felt like I had something stuck in my throat. My chest hurt. I kept gagging, …

  44. Whenever you walk in the ER of Ocean springs Hospital, it’s a sticker on the floor that reads, The Only “A” Rated Hospital on the Coast. Now that’s a JOKE . More like a F Rated for failure.The Ladies at front desk and insurance are rude. Matt and Jessica were very nice on night shift.

  45. Have been here for 9hrs now in the ER. The staff is wonderful. Ridiculous to have to wait that long for a room. Keep saying they have to clean. Really give me a mop and a bucket and a rag I’ll clean the room. Ridiculous!!

  46. Arrived at the hospital at 11:30am I went to my room about 12:30pm I checked out at 5pm…all this time waiting on a urinalysis result, which says on the paper that it was finished at 1:54pm… so 1:54-4:50 thats how long it took for a …

  47. Came into the ER for severe abdominal pain and symptoms of a GI Bleed. The ER Nursing staff were great, however the Physician was, very minimal in what he would do to treat me. I was very disappointed in this experience! I ended up being …

  48. As a long time medical management professional , I can tell you the ER environment has some issues with customer service. Communication is lacking, one patient access person not only was eating at her desk ( violation) but actually rolled her eyes at me.

  49. My wife came in because of uncontrolled spasms, and we sat for hours before anything was done!!! Not to mention it was slow but the doctors and nurses decide they want to joke and laugh outside the rooms because that is how busy they really are!

  50. Dont come here. You will die just waiting. Came in at 7:15 this morning and there was no one in the waiting room. I waited 2 hours just in waiting area. Then, they brought me back and i waited another 2 hours to see a dr. This hospital is a joke

  51. I was sent to the er by my employer. I was having chest pains, headache and nausea. The front of the house staff was very friendly and helpful. The er Doctor, Stephen Bell was very rude and what he said to me was very inappropriate. The …

  52. While this hospital is full of considerate professionals, I am not too fond of the Emergency Room part. Almost every time I send my mom to the ER, they just give her medicine & send her home. Even after my brother & I try explaining to …

  53. Came into the E.R in the early stages of miscarriage #2. They did an ultra sound and discharged me claiming they couldn’t 100% say if I was having a miscarriage or not….. Even with my blood all over the bed and equipment. I was brought …

  54. Had to go to the ED here and it was awful. The LPN and tech at the front were talking about me in the hall when I finally got to the back and didn’t think I could hear them. The LPN was a COMPLETE witch. She had no empathy for who she was …

  55. My little neice tested positive for the FLU and I asked if they could give her something and they asked if she still had fever I said yes they check 105.3 gave her nothing this whole time until I asked doctor flew in here right after they …

  56. The care and attentiveness of ICU staff and cardiac floor staff is AWESOME! Just moved here last August and husband suffered cardiac problems requiring a lengthy stay with procedure. Everybody from the clinic to admissions was …

  57. This is night mare my daughter and I we went to ER and we waited for four hours what kind of ER this is ridiculous and the bathroom is dirty how we can protect ourselves in Er even the bathroom does maintain to clean. But the staff and the Doctor and nurse are good and friendly. I can give 5 star but waiting is long is ridiculous.

  58. I personally wouldn’t give this hospital any stars. I would give the micu thousands of stars but the floor nurses absolutely are horrible. Patient care is out the door and has been for quite a while at this hospital. To worried about …

  59. I waited 3 hours in the lobby area waiting for a room to be available with a 3 year old child, crying, throwing up and with diarrhea all over him, they see how miserable he was and they didn’t seem to be concerned at all. I know that before …

  60. I am new to the area, but hate I came here. I waited in the room about 35 minutes before anyone came in, and then it was the registration lady. Then the doctor comes in. Keep in mind they only took vitals no blood work at all. The doctor …

  61. Singing River Healthcare is such a sham. I’ve been using them separately from the VA as needed for the last 7 years and they have NEVER EVER billed anything correctly. Theres always an excuse of course ranging from “we had the wrong …

  62. From the moment I walked in to the ER I was treated great, a few moments later I was having emergency surgery, everyone was so nice to me all my doctors were great, and my nurses Avery and Olivia were taking such good care of me, even …

  63. In the waiting room waiting with my daughter-in-law for almost 5 hours this guy runs in and says he needs help his daughter’s out in the car having seizures there’s two ladies behind the glass door just looking like okay we’ll get some help …

  64. Thank you OS Hospital for your caring and prompt service. The ER got my dad right in despite many others waiting based on an outside doctor’s orders. ER staff was thorough and pulled all records on my dad together quickly even though they …

  65. Went to the ER. The staff, with the exception of the doctor, were friendly and all, and wait wasn’t too bad. But I went here because I wanted blood work done after discovering multiple ticks on my body (The urgent care center I went to …

  66. After a terrible wreck my wife got in on the interstate in gulfport. She was transported on Garden Park Medical Center where she recieved the worst treatment she has ever got. From arguing that they didn’t want to care fore her to machines …

  67. Does not deserve one star! The worst hospital I have ever went to in my life. They don’t care about anyone they just want to take your money. Make the drive to merit or memorial before coming here because I promise it will be worth it. I …

  68. Short staffed and undertrained ER! Nurse man handling patients. Long waits. Lacks any sense of urgency unless you happen to be using a piece of equipment (wheelchair) the staff needs then they assualt you and forcefully remove you so they …

  69. Super Friendly Staff! We just checked out today and couldn’t be happier. My wife and I were there for 3 days while my wife gave birth to our beautiful baby girl. The main 3 people we remember and have glowing remarks about are Dr. Vice, he …

  70. My daughter needed blood work and I wasn’t aware the outpatient lab was closed after 11am on Saturday. Long story short the ER staff was super accommodating and got us taken care of in no time. Way to set an example in teamwork! Carlos was very skillful and gentle with my daughter. Thankyou!

  71. I was impressed with the ER physicians and staff, the two occasions I had medical emergencies, and visited the ER. Although I live in Gulfport, I prefer Ocean Springs Hospital. The nursing and ancillary staff are more caring, competent …

  72. The last three times I had to use the ER the wait time was 4+ hours just to get into a room. They triage within 15 minutes to lock you in, because if you decide to go to another ER you will still be charged.
    This will be the absolute last time I come here.

  73. This hospital is not large enough to service its community. Beds are always full and leaving people in ER rooms for days. They are really understaffed to meet the need. …

  74. There are many negative reviews and because of that, I’ve seen an improvement in service. When I was hospitalized in Ocean Springs hospital several years ago after major surgery I was treated well and found the nursing staff to be first …

  75. So I agree with all the negative comments! My elderly father(can’t hear because cancer took one of his ears and he is legally blind due to macular degeneration) had an outpatient surgery scheduled(big mistake) the day before the surgery …

  76. If you have COVID-19, don’t bother coming here because they’ll send you away in pain, hurting, and with prescriptions like aspirin, something you can buy in the store. My girlfriend and her stepfather came here last night with symptoms of …

  77. My husband had surgery and sat in the holding room for 2 hours. They would not allow me in the back, nor would they let my pastor go back and pray for my husband. Then my pastor was going to sit with me in the surgery waiting room. They …

  78. After waiting for almost 8 hours in the ER waiting room, my 75 year old brother-in-law who has Parkinson’s Disease, was unable to walk without falling, was extremely confused and appeared to be dehydrated was taken to an ER room. …

  79. Went in Saturday afternoon, was seen promptly. Everyone was very kind and friendly. Dr. Jason Black was the physician I saw, and I must say, he is the absolute BEST. Assessed my condition, gave me good prescriptions, and set me up with a …

  80. I think they hire any one off the streets to take IV’s. DISRESPECTFUL and DUMB. Staff can say whatever they want to you without consequences, and you’re expected to not say anything back without being threatened to get kicked out by an RN who had no idea what is happening lol Save yourself the experience and go somewhere else.

  81. Thank you, Dr. Stephen Bell and ER staff for the outstanding care given to my daughter this past week. I’m a 1000 miles away and it’s comforting to know my daughter is in good hands. You’re the best!

  82. You can be in on your death bed and would die cause of the wait time cause doctor and nurses rather complain and not do their job. I rather see a herbalist then to come back there.

  83. Absolutely horrible. They are rude, understaffed, and even when they do have staff they take their sweet time. Highly dislike how they spoke to me in the vitals room. Super rude and disrespectful.

  84. The Doctor that is treating me is wonderful. As for the day shift nurse katlyn that i had today I will never return to this hospital. Twice today I had bad breathing spasms and kept telling them I couldn’t breathe that it hurt. It took me …

  85. my experience at this facility was literally unmatched. i’ve spent some time in other hospitals before and i have to say i have never been in the care of such an attentive, friendly and knowledgeable staff. i’m an extremely anxious person, …

  86. We came to the ER at 7:30 pm and we’re still waiting at 3:50 am. Other patients who came hours after us have been called back to see the doctor. My son has been vomiting constantly, is totally dehydrated and is crying for help. I have never …

  87. They saved my life. Literally would not be writing this if not for them. Hospitals have it rough because the only time anyone requires their service is when they are not at their best. My experience here was nothing short of fantastic. Kind amazing caring nurses and doctors. I’m so thankful for all of them.

  88. My husband had triple bypass surgery in 10/21. In there for 17 days. I couldn’t have asked for a better crew from icu to regular room. They were there for him and anything I needed. Fantastic heart doctors.

  89. Ocean Spring use to be the most caring place when in need of emergency treatment ,they have lost it ,the staff /receptionist in Er are rude..We was in Er several hrs passed.People coming in bad off sick asking for wheel chair ,rude …

  90. I’ve been told for many years that ocean springs hospital is terrible… But today confirm that for me. If You find out you get Dr. little boy krebs runnnnnn! He is extremely rude. Looked at what I came in for for maybe five seconds… didn’t …

  91. Very unprofessional. A doctor came in my room to prep me for a cat scan when I wasn’t even supposed to have a cat scan. He had the wrong room a nurse did the same as well and I was only there for 2 hours. I am pregnant which is what I was …

  92. I went to the ER yesterday twice with my 19 month old daughter ,she fell and busted her chin. First visit was around 1:30pm waiting room was packed , EVERYBODY was very nice and took time to answer questions. I never had the feeling they …

  93. I wouldn’t send my worst enemy to be treated here. in all my 50 years I have never experienced such terrible medical staff. The ER staff here are rude and uncaring. They don’t care to listen and …

  94. I spent 4 hours in the OS-ER recently with my first experience with diverticulitis. The attending physician (Dr. T. Brown) asked if I was in pain. I said NO, I was managing it with OTC meds. When I left he handed me 3 scripts, one was for …

  95. If I could give No stars I would Dr Emerick was completely UNPROFESSIONAL!! I was having a MISCARRIAGE and he told me I was waisting his time and taking up a bed! When they are the one who triage me and being me back! If they had “more …

  96. In the past 6 yrs I have had surgery, been seen in ER multiple times and have routine labs done outpatient at Ocean Springs’s Hospital. I am amazed as the staff always goes above and beyond from check in, housekeeping, to nurses and …

  97. Do not come to this E.R. you will die before they can get you seen. Person at check in was more interested in Her Starbucks and phone than the people waiting to be seen. I have been here since before 6p.m. check your cameras. …

  98. Been sitting here 3 1/2 hours and have yet to be seen….. They are letting other people back who we were here before…. Been super sick since 8am and was in need of help and haven’t got it at all…….. definitely the worst hospital ever and told the lady i’m leaving and she caught an attitude.

  99. Brought my Mother in Law to the ER at 3:10pm and we are still in the ER at 10:36pm. She has to self cath to pee ( which the last time she was able to do so was at 5am this morning. She tried several times today but had no luck ( other than …

  100. waited 8 hours before I was seen!!! this is an emergency room not a clinic!! there needs to be more urgency. I and several other patients were waiting 5+ hours in pain. this is ridiculous.

  101. this is the WORST hospital i have ever been to. i usually hate going to the ER so i rarely go unless it’s something 100% serious. i was by myself and i was doubled over in pain from what i suspected to be a ruptured ovarian cyst or …

  102. DISCRIMINATION AT IT’S BEST!!!!!
    ⚠️⚠️ UPDATED 12/15/2022 2:50PM⚠️⚠️
    “DID YOU TAKE A TON OF (PLAN B) BY CHANCE” WAS WHAT I WAS ASKED WHEN THEY WERE …

  103. I had spinal fusion surgery at Ocean Springs Hospital in June 2022 and I can’t say enough good things about the Hospital and staff, particularly my anesthesiologist Pamela Newman. I’ve had several previous surgeries and have a history of …

  104. ER has gone down hill tremendously!! Care from the nurses maybe not so much, they’re overworked, tired, stretched thin.. it’s not them.
    My dad went to the ER today after reporting to his cardiologist a BP of 90/60 HR …

  105. Horrible life threatening experience’s. My husband has a history of cardiac issues and when a person has these issues they should never been sent home and told everything looks good. …

  106. Everyone at the hospital in the same day surgery center that I came in contact today was absolutely wonderful and incredibly kind. They made my visit very special and I felt very cared for. They all walked me through everything and answered …

  107. Went for severe abdominal pain, no labs or X-rays were done!! Pitiful! What if white blood count is high or blockage in intestines? How would you know your facility did NOTHING
    Sad excuse for an ER

  108. What a mess!! I traveled home to see my sister that had an emergency surgery at Ocean Springs Hospital. This is how her room looked, pile of linen, bed not changed and the staff will not come when you need them.

  109. **ONLY GO TO THIS HOSPITAL IF YOUR DYING, AND EVEN THEN GO TO GULFPORT BECAUSE THIS HOSPITAL IS HORRIBLE!**
    Would be zero stars if possible, was in severe pain with bloody stool this …

  110. Only giving a star so I can leave a review ! If you are in pain do not go to this hospital at all ! My fiance fell and hit his arm today me and him knew there was something seriously wrong with it by the deformity of it. We called an …

  111. Last night the ER staff and the doctor on call were wonderful. They were very caring from 1130 pm til 330am when I was released. The room was extremely clean and i was checked on while waiting on test results.

  112. As of yesterday my stepdad has been in hospital for 3 weeks and still has 14 more days to go.. The communication between ocean springs hospital and Pascagoula hospital is ridiculous. Not to mention the communication between nurses on …

  113. I am an RN who has worked all levels of acute care in both large and small cities. Never, EVER, have I called a main number and be told by a machine that my hold time would be 15 minutes. RIDICULOUS!!! If you can’t do something simple …

  114. I will leave this review here and I will certainly make an administrative report against the hospital. I had the most horrible experience today on the ER. Your Dr. let me go with a very HIGH blood pressure and he never acknowledge or told …

  115. The nurse staff is incredible. Once you’re back and being helped by the nurses and doctors it’s perfect. The reception and computer side of it could use some updating as I was lost in the system 3 times. All that aside, I couldn’t be happier with my multiple experiences. Thanks much.

  116. My husband had to have an emergency appendectomy! He was treated wonderfully, and professionally! They also treated me (his wife) exceptionally great! They had a comfortable bed for me to sleep by him. They gave us both treats, and ice- …

  117. My mother went to the ER with severe blood clots. She was treated wonderfully. I had to drive in from out of town. The doctors had to finish other procedures before beginning her’s. They did the procedure and removed an incredible amount of …

  118. I went to the Ocean Springs ER in severe pain with what turned out to be an ovarian torsion. The ER staff, including Dr Weber and Bo, RN, were absolutely amazing. They got me right back and had the diagnosis within 30 minutes of arriving. …

  119. If I could give it zero stars I would This! This is by far the worst hospital I have ever been to in my LIFE! Go to another hospital if you can. The wait time range from 5-6 hours as I was told. I’ve been waiting longer than that. I have …

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