Sippin Energy Products is a full-service energy provider in Monroe, CT, that offers heating oil delivery, propane delivery, HVAC repairs and service, high-efficiency heating and air conditioning…
| Thursday | 7AM to 7PM |
| Friday | 7AM to 7PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 7PM |
| Tuesday | 7AM to 7PM |
| Wednesday | 7AM to 7PM |
234 MAIN STREET, Monroe, CT 06468
Andrea Kase was the most professional and courteous service agent I have spoken to in a long time. She help me resolve an issue within minutes. This is why I love working with Sippin Energy, they have dedicated employees who care about the …
Mark was a true professional, knowledgeable and generous with his time answering my many questions.
Expansion valve was leaking, Sippin sent a tech within 4 hours. Cause of leakage was identified and repaired quickly. Same great gold service we always get
Spoke with Justin at 8AM and he gave me a couple of things to try. I told him i would call back if i needed help. He actually called me back in the afternoon to ensure i was okay and stopped by to confirm. Fantastic customer service.
Having just moved into this house a few months ago we did our research and chose Sippin as our new oil heating company. We scheduled our annual checkup for today and technician Ed Adamowski was sent to our home this morning. He arrived on …
Have been customer for many well over 25 years and we are very happy with the service they provide. We have had new forced air furnace installed, oil tank replaced, AC unit installed, yearly clean and maintenance etc. P.S. also love that they are family owned and operated
Got the job done cleanly and efficiently. Service tech’ diagnosed the problem immediately on arrival and fixed it with a part he anticipated and brought with him. He was very couteous and took the time to make sure the heat was working properly before he left.
I HAD A PROBLEM WITH THE HOT WATER HEATER THOUGHT IT WAS BECAUSE WE WERE LOW ON FUEL( WE WERE), SIPPIN SENT AN REPAIR MAN OUT AND WITH 30 MINS SOMEONE ARRIVED.IT WAS A SIMPLE RESET BUTTON, THEY ALSO SENT OUT A FILL TRUCK WHICH ARRIVED …
Sippin has always been responsive and helpful. Jon was courteous and professional. He got a nearly impossible job done and I am very grateful!
Sippin came out within 20 minutes at 9PM to fix our furnace. Professional and responsive.
Justin was on time, polite, professional and efficient…what I always expect and always get from Sippin! That’s why its 22 years and counting!
Friendly and Helpful. Addressed all my issues. Thanks again.
Bryan called immediately upon receiving a relay of my emergency no heat call from Bill Kochiss on a Saturday evening because the answer service failed to relay my original call to the technician. Bryan was prompt, polite and quickly had my …
I have been doing business with Sippin for over 20 years now. I love that it is family owned and everyone is so nice. I feel confident knowing I have a service plan. They have always come, and we’re nice even if it was the middle of the night. They have my business for life. Could not ask for better.
Technician was excellent. Very professional. Kept me informed of his activities. Customer service – Maureen and Andrea are helpful and professional.
We needed a new combustion chamber for our Weill boiler.
Brandon, the Sippin lead technician, came to our house promptly on the morning of December 27th. He was very knowledgeable and skillful. He completed the work very efficiently and neatly and the system efficiency went up. Great work!
Furnace not working. Got technician to come out same day and fixed the problem fairly quickly. Needed to familiarize himself with the system first, and then found and fixed the problem. …
Thank you to the staff at Sippin. We have been with you for over 25 years and that was a good choice on my family’s part. …
Didn’t get to say thank you before they left. Courteous and professional. Took time to check out an issue that we had with our boiler. Much appreciated. Thank you both.
I failed to lock in my budget price this year and assumed that my budget price had stayed the same.
Aaran and Jessica took me under their wings and found a budget plan we could afford.
Will W. was the best! He answered all of my questions and didn’t rush the maintenance. He was very thorough and knew his business! Thanks again Will! I’m going to ask for you every time!
Brian V was our tech. He did a fabulous job diagnosing and installing the part. Super happy with his work and everyone at Sippin is fantastic. Higly recommend!
When I initially called for info the rep was very knowledgeable and helpful. Pricing was very competitive and incentives for service plans made it worthwhile. The team showed up on time and explained details of the service contract. Overall a good experience!
Jeff was great. He came earlier then expected and since it was10 degrees below outside, we really appreciated that. We had lost heat in the bedroom and since the person using it was convalescing from serious surgery it was pretty much an …
Sean rushed through parts and scheduling and Adam struggled through a tough repair in order to get us up and running with heat all in the same day. Thats how it done.
Annual furnace tuneup…..tech was on time, answered all questions, resolved some issues, thorough job. Ready for winter.
Full completion of the Ductless system is not yet complete, so far just the underground conduit to the house for the upgraded elec service. We are very happy so far with Sippin and Paradise Electric.
My service tech was professional and personable. He explained everything at the end of the service . Happy with all services at Sippen.
Dave H. did a nice job with the annual maintenance as well as replacing two defective nozzles. He was pleasant and professional.
Frank B. made this experience a pleasant one. Finally, a technician that educates one and allows customers like myself to be involved by explaining what is going to be done with a time frame. Thank you!
Luis completed the service call in a timely manner. Was professional and communicated with us throughout the visit.
People are rude they hang up on you they transfer your call without you finishing your sentence. You try and get in touch again no call back. How can they expect loyal customers if they can give you loyalty service
There was an issue with our water heater. I called Sippin around 4PM, Jeff the tech was at my house at 5:55. He was gone before 630 and we have hot water again. Pretty good.
Tech was a serious person, professional, efficient, orderly and personable. An outstanding representative for Sippin. Very pleased with this service.
The service technician was very pleasant and professional. I still don’t know how the in-tank monitor that was installed works. I do not want to login into an app to do this what is the alternative? Please advise.
I have oil contract with them and they service my furnace and water heater once a year. They do a good job of maintenance. If I have trouble with the heat or furnace, they dispatch a technician right away.
Will was on-time, very professional and knowledgeable with cleaning our furnace. It’s always nice to get a great report on your home equipment.
About eight hours after our annual oil burner service we found fuel oil leaking around the oil burner. Very upset, we called the emergency number for Sippin. I technician was dispatched and arrived around 45 minutes later. He shut off the …
Neat, clean, and professional installation of new oil tanks. Thank you!
Installed new propane tanks. Nice install! …
I’ve been a customer of Sippin for 10+ years. They are professional from office staff to the technicians. They are a tad expensive compared to their competition, but worth it in my opinion.
Adam is the best. He came by fixed my no heat problem and gave me solutions to keep the heat going properly.
1) Mr Sippin, Thank you for getting in touch with us, and for understanding , we will happily change this review in a positive one when this is fixed .
2) A solution was proposed , a bit expensive in regards of the rotten exterior …
We’ve been with Sippin since 2010 and have had Techs out over the years all hours. They have always been professional and very respectful. We’ve always had positive experiences when calling the office as well. Today’s tech, Brian V, was …
A wonderful crew and company. Saved me from a really wet disaster after my tank leaked. Thank you again. Highly recommend 😇 …
Tech came out on a Sunday evening for a no heat call and fixed the problem quickly. We are very satisfied with Sippin’s service.
Technicians were very knowledgeable and replaced basement zone, zone valve, which resolved problem with heat in that zone. Besides yearly maintenance performed, Adam and other tech went above and beyond to maintain boiler with a little extra care.
I called in with no heat Christmas morning at 5am and they came onsite and had my heat restored in 90 minutes. I have been a customer for 16 year, and they have always been very responsive for no heat so I am very happy with their service.
Lost my heat. Called at around 8:30 was told between then and noon. Tech was here by 9:30. Very professional and courteous! The problem was fixed and heat up and running within 90 minutes!
Jon was lovely, responded quickly and fixed our issue. He was polite and efficient. Very happy.
Jon K is absolutely fabulous. The very best technician ever. I have full confidence in Jon K!
Sippin is fortunate to have Jon K.
Sippin has been great to work with and very helpful solving any issues that may arise. Their workers are very professional and trustworthy will continue to use them as long as I can.
2 guys, including Brandon C, fixed our furnace due to no heat. They were quick and efficient. I love Sippin Energy!
Boiler went out on the coldest day of the year during winter storm. Sippin had emergency service to us 20 min after we called and they fixed it quickly – it was incredible!
Charlie came late yesterday afternoon to remove old propane tank from competitor gas company who refused to refill tank and install new take. Finished in the dark. We use for cooking stove only. Saved the day for THANKSGIVING. Sippon is great company for both oil and propane. Charlie is the best. Highly recommend Sippon Energy.
Quick and efficient repair. Scheduling was easy. Technician was friendly and knowledgeable. Every thing was straightened out and cleaned up quickly.
Emergency call on Saturday afternoon. Very responsive. Frank B. Was excellent – the consumate professional. We were able to carry on with our planned holiday party that evening. Thank you!
Fabulous experience from the phone appointment to the repair!
We’ve been using Sippin for years, oil delivery, repair and maintenance. Everyone is friendly, courteous and highly professional.
Long time customers. Had to come out and reset oil tank monitor to communicate with the new Wi-Fi network within the house. The process was quick and easy and took less than 10 minutes.
During recent service call, Sippin tech noticed oil tank was oozing slightly. Recommended replacing it. Ordered new tank which was delivered promptly. Installation techs arrived as scheduled and completed the work in about 4 hours.
Sippin Tech Bryan V. did a great job servicing my heating and hot water systems. He was on time, polite and conducted himself with outstanding professionalism and left the job in immaculate condition.
Made an emergency call December 26 due to lack of heat. Technician arrived a half hour later and installed a new motor on the furnace. Temperature outside was 16 degrees. His prompt services was much appreciated.
Had no heat and of course it is on a really cold night. Once I called received a call from the technician, then a text when he was in transit. The service tech was here within an hour and had everything running and in order within an hour. Awesome!
Brandon C. is incredible. He keeps my furnace humming. In fact, since he started maintaining my furnace you don’t even hear it running. Highly recommend this this top notch professional. Sippin’s best asset.
Came out right away since I had no heat. Luis was very courteous and efficient. He diagnosed the problem and made the repair in no time. I’m a happy customer!
I contacted Sippin’s Customer Service office to discuss a few concerns regarding my account, and spoke with Alison. Not only did she save the day, Alison was professional, knowledgeable, and resolved my issues quickly. Thank you Alison, for an amazing customer experience.
Sippin has been a great company so far. Happy with their tank monitoring AP, customer service and maintenance. Nice technicians who took time to talk with me.
I’m writing to rescind a review I wrote several days ago. At that time, I had called into Sippin Energy to discuss oil prices and budget oil plans . I did not intend to write a review ,but when Google maps asked me what I thought of Sippin …
I’d like to thank Jon K for coming out so quickly and resolving my heating issues. Providers such as Jon K set the bar in my book, this guy knows his stuff!! He had my heating system up and running FAST not to mention he was thorough in …
4:45 am awoke to no heat. Reset furnace and nothing. Checked tank..3/4 full. Called Sippin emergency number. Tech called back, came to the house and discovered a faulty fuel pump. He replaced the pump. System working fine by 6:30am. Thanks
This company is very responsive and professional. They are on time, knowledgeable, polite and efficient. I appreciate their communication ahead of appts and willingness to tweak the appointment window to accommodate the customer. Great …
Called for emergency service because we had no heat/ hot water. David S. was at our house very quickly once I called and had the problem diagnosed in a few minutes. Part was replaced very quickly and heating system is running great! Very pleased with the emergency service and will be recommending Sippin to everyone!
Sippin Energy has always been responsive to my needs/calls. Their employees are always professional and informative.
Special thanks to David who just completed my annual service. He explained everything he was doing and left the area clean.
Luis arrived promptly within the promised scheduling window and did a FANTASTIC job. He was very professional, meticulous and, clearly, very knowledgeable about home heating systems. Moreover, he was a really nice guy and it was a pleasure to have him here in our home. Sippin should be very proud to have him on their team!
Jon was excellent and methodical in his approach. He had our AC system up and running quickly. He explained what was needed. We were able to get a same day appointment on a Monday during a heat wave. Just an overall excellent experience.
The technicians are very knowledgeable and competent. They are conscientious courteous and work neatly. They are focused on customer satisfaction. The lead technician who did our annual system maintenance was also here a few years ago when we had a fuel tank problem and does outstanding work.
I was not getting heat in one of my zones and no one was able to completely bleed the system. This time around the technician spent three hours repairing the system. He was extremely courteous and was able to diagnose the issue. The system …
Tech came to door – then right to work, was polite, quiet, fast and informative. Serviced out furnace, said all was fine.
The techs at Sippin have always been great. Been a customer for over 20 years,never had an issue
Heat stopped working over the weekend and I was terrified of the cost of a weekend emergency visit. Thanks to my protection plan with Sippin it was FREE! They came within 1.5 hours of my call and fixed the issue within 5 minutes. The issue …
I just had Sippin Energy replace my 30 year old furnace which still worked fine (Thermidor) which I replace with similar unit made by same manufacture . I was most pleasantly please with the installation of unit. Had 3- men show up to …
Sippin customer service, repair manager and Brandon specifically are fantastic professionals. We are really impressed on their quick response, honesty, knowledge and productivity in repairing our heating and a/c system. …