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| Thursday | 9AM to 7PM |
| Friday | 9AM to 7PM |
| Saturday | 9AM to 5PM |
| Sunday | Closed |
| Monday | 9AM to 7PM |
| Tuesday | 9AM to 7PM |
| Wednesday | 9AM to 7PM |
4026 WARDS RD STE G1 # 271, Lynchburg, VA 24502
Friendly people
Very helpful lady
Quick and easy in and out!
Friendly, courteous staff.
The worst customer service ever
Very friendly staff. Quick and efficient.
Clean, but poor customer service. Go to the other location.
The man at the Customer Center was exceptionally helpful
Employee was rude and obviously irritated at me for no reason.
Very helpful in getting the military address correct and cheaper than expected price.
I am very disappointed by the service from UPS in general and how our situation of a damaged packaged was handled by this branch.
Manager watched my wife drop packages trying to get in door and didnt help and then wanted to get very short about it when confronted.
WARNING!It costs $10.00 to do a free Amazon return!
Very speedy and friendly service! The staff are always helpful and informative. You won’t be waiting in line long as they work efficiently.
Fast courteous service. Nice people.
Employee lied and said they could not send my package. Claimed this wasnt an actual UPS store.
Zero employees wearing masks. Little concern for the safety of its customers. US Postal Service in Monroe is a much friendlier, much safer option.
horrible service waited a WEEK for my package a look at my tracking its been out for delivery for a whole week with the last update being left lynchburg ups i tried calling but could not get in contact with a person to ask them what was …
On March 16, I came to store for postage work. The guy who worked there asked me whether I did arrive legally in USA or not. I know that you are supposed to see the ID for verification but asking someone whether they are legally in USA or not is the job of ICE and not you.
Very unhelpful in shipping a small package. Just didn’t want to do what Amazon said they needed to do to return an item. Not typical of UPS, a company that is known for good customer service. This was poor.
I came in Charlie before closing time. The store clerk, Jake, was grumpy and just ready to leave. After he was brusque with me, I tried to be nice and ask how his day was going, and he just said, “I’m just trying to get out of here.” …
I visited this store today to send out a package and immediately was greeted by hardcore screamo/metal music playing on the store speakers. Given this is not my specific preference of music, but it was very obvious it made the 3 other …
I have been here a couple of time to return Amazon items. They are always super friendly and helpful. The direction stickers on the floor make absolutely NO sense, so ignore those!
Paul is always very professional and kind to me and all other customers. I wait in line as Christmas season is upon us and watch how busy he is and yet he always smiles and offers excellent service to all. He has been my main source of my …
The worst ever! I hate having packages sent through UPS and no one is ever able to help! It said my package was delivered and I never received anything! And a few months or so ago I had to go in and pick my package up because the driver was in such a hurry and said he stopped at my house when he never did! I hate this place!
Have visited a number of times for pricing and other packaging needs and ended up going elsewhere for my business. The staff unfortunately seems inexperienced and not aware of what is best. I have also multiple times had employees try and …
1 person working and he kept disappearing like he didnt know what he was doing. After 20 minutrs and not 1 of the 9 people in front of mr had been helped. I came back 8 hrs later and same thing. Line out the door waiting as he was in no hurry
Today I went to return some items I had purchased thru Amazon. First time ever doing this. I walked in and was immediately impressed as the store smelled good and fresh. I also notice nice music playing. Paul helped me and showed me how to …
Lori at this store is amazing. Helped me package and ship presents that were a mess. All for a good price and quickly while people were waiting. She is fantastic. Will never go anywhere else!
I ALWAYS use this store for my shipping and notary public needs. Avari at the front desk is especially helpful and knowledgeable with my various situations. He lets me know all my available options and gives great advice and recommendations …
No matter how busy, received courteous service from manager as well as staff. Regardless of the line, we each need to have patience, with the employees. They are doing their best to provide the customer with accurate service, which is what we all want.
I went in this morning to drop off a few packages that I had packaged all wrong because I did not pay attention to the labels I was given. The young man that helped me I think his name was Paul. Went above and beyond to make sure my …
Fast and efficient on my visits so far. Great manners
The employees were extremely helpful and friendly, great job!
Each time I come to this store I receive really great service. Today i received my service from Zach. He was quite informative. And he was able to look for the best way for us to save money. He was also quite friendly and funny. My fiancé and I thank you!
I’ve been to this location 5-10 times, and I’ve never had issues with shipping – but I invariably wait in line for a long time because there’s only one person working the counter and no one else to help them out, answer the phone, etc. More staff at peak times would be really helpful.
UPS driver completely missed the giant box they were supposed to pick up and did not contact me. Too lazy to walk up to front door, left label hanging on my garage door. Had to drag sick child do UPS store to drop off package myself because …
Over the phone customer service is shot. They messed up my delivery and then told me it would be here the next day(sat), then I called on Saturday and they said I won’t get it till Tuesday. Probably the worst service you can get.