Sleep Data

Sleep specialist, BetterNight

Sleep Data is the nation’s leader in comprehensive sleep apnea care. Sleep Data provides the following services services: Home Sleep Testing, … See more

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Sleep Data Reviews ( 168 )

  1. This is the worst company I’ve ever had to deal with I purchased a sleep apnea machine returned it and they rip me off for $258 They credit my account for $80 stay away from this company they are bad business people who work for them are …

  2. Everyone is very helpful and friendly. They explain everything in detail and really help you to understand the whole process. I really do recommend this place! Great experience!

  3. I have not had the pleasure of meeting the staff at this facility but the help I received over the phone was very helpful. They are so polite and know what they are talking about.

  4. I was very happy with the service and education that I received. My physician was impressed with their paperwork to facilitate my treatment and supplies.
    Escondido office.

  5. VERY friendly, professional and knowledgable folks working there. I got the information that I needed, and in a way that I could understand and relate to. I feel confident that they will stand by me if I need further help.

  6. This was an initial visit for a CPAP machine. It was very informative, personal and friendly. Details were given and I felt catered to my requirements.

  7. Great Service, Very Kind and Informative. No wait they get you right in. Tonya at the Escondido location was very friendly, patient, informative and answered all my questions. Would definitely recommend to my friends and family.

  8. I went in to get my “first ever” cpap and was pleasantly surprised by the professionalism, friendliness and caring service I received! I would highly recommend them!!!

  9. Sleep data was quick, very descriptive yet concise. They were on time, were able to fit and provide a new APAP, and fit me with a better mask. This time I was very impressed.

  10. I never write reviews but Dr .Morgan and his staff are amazing! Go no further! He spends so much time explaining everything and you never feel rushed. Great place.

  11. I have tried to reach out to this company so many times and have not received a response. This is such a unprofessional company. Sharp should not work with this company any longer.

  12. I was seen by a Sleep Data Kearney Mesa representative at my Doctor’s office in Irvine. She was pleasant, knowledgeable and extremely helpful. I highly recommend Sleep Data.

  13. Very relaxed and informative. Everything is explained in easy to understand terms. In addition examples are shown. I never feel rushed and I feel the Dr and Dorian sincerely work hard to find the best solutions for me.
    Thanks guys! A good nite sleep is priceless 😉

  14. I HAVE BEEN WITH SLEEP DATA FOR OVER 5 YRS AND EACH TIME I HAVE BEEN VERY SATISFIED WITH THIER SERVICE
    CUSTOMER SERVICE IS REALLY GREAT AND VERY COURTEOUS AND MY HATS OF TO THIS …

  15. Anytime I have called and or come in to the office I have always received the most professional and personal service one could expect.
    They made me feel comfortable and respected such that I could ask even the simplest of questions.

  16. I had a great experience. They got me set up with a new machine and mask. Made sure that I understood everything and gave me contact information if I have any other questions.

  17. My 10 year old CPAP finally died and I needed a CPAP ASAP. I only had a couple of hours sleep and could not bear a whole weekend without the much needed machine. …

  18. The respiratory therapists are truly experts in their field and are always available by phone. They provide great support and take the time to work with you on adjusting to sleep therapy.

  19. I have been trying to get an appointment or someone to answer but it seems impossible to get a hold of anyone. I had a doctor referral to Sleep Data for over a month and a half. I have the insurance company’s approval. I get no response …

  20. This is the best medical facility I have went to so far! Everyone is really fantastic and nice! I went here to get fitted for my adjustable mandibular repositioning appliance or “customized mouthpiece for sleep apnea” and Dr. Odom explained …

  21. I brought my dad to Sleep Data to have His CPap machine looked at and to get new updated supplies. My dad has Sleep Apnea and a few years ago, used the machine for a week, but, he didn’t like it. Today we were given new supplies and dad …

  22. 10 top C/S in troubleshootingng equipmt and education and the latest in innovation, however receiving supplies from your warehouse would be abt 4. Took a couple weeks and several requests to finally receive two little ultra fine filters in …

  23. I was on time, yet it’s been 40 minutes and I’m still waiting….seems like an excessive wait time. Here to be refitted with a mask that (hopefully) doesn’t irritate the bridge of my nose. People are nice, but I’m underwhelmed at the …

  24. I am very impressed by the personal care and interest the people and most especially my therapist Tonya ha e given to me .I have been to 4 different sleep specialist and centers .once I get my machine no one had ever checked to see how I …

  25. My appt was set up over the phone. I was greeted and quickly helped by Jalen. I was fitted with a new mask, all questions were answered quickly and info about my new mask was reviewed thoroughly. Thank Chula Vista Sleep Data!

  26. I was promptly taken back, and my broken machine evaluated. Orders were written up for repairs and I set up with a loaner. Staff was friendly, knowledgeable and efficient.

  27. My husband and I were both have sleep apnea. Insurance and doctor changes resulted in us going to Sleep Data in Kearny Mesa. We met with Marvin and were able to experience outstanding customer service ANYWHERE for the first time in YEARS!! …

  28. Visited Chula Vista location. Staff were all very helpful. Answered my questions and were very knowledgeable about the CPAP machine, the cleaning and the data that is collected by the machine. Used last night for the first time. All went good

  29. What a pleasant visit!! When I arrived at Chula Vista office I was greeted warmly, and sat in the waiting room just long enough to read a half of a paragraph in a magazine before I was called in by Maria who was extremely friendly, …

  30. Level of care is top notch. FAR better than what I was getting through another provider (Supercare health). The calls I used to get from Supercare were only if I needed to buy more supplies. The calls I’m receiving from Sleep Data are …

  31. From the phone call for directions to the receptionist to Katherine who assisted me with the CPAP equipment, everyone at Sleep Data was very friendly and happy to help. Katherine was very patient with my many questions. When one thing …

  32. Sleep data went above and beyond. I was having issues with my cpap. I went in person to make an appt. And even though they were closing soon they asked if I could wait and see the doc. They resolved my issue and helped with everything I …

  33. A very professional, competent and customer-friendly organization in a clean, well-equipped facility. A real improvement over my prior experiences with other CPAP companies over the last decade. …

  34. Feel like I’m back home again after being a patient from Mission Valley several yrs ago. Great new facility with plenty of room, plenty of parking and plenty of seating, vs MV 🙂 …

  35. Sleep Data confirmed my appointment beforehand and affirmed my insurance coverage. On the day of my appointment, the personnel at the Escondido office were professional and friendly. They took the time to answer questions and gave all the necessary accoutrements.

  36. The staff at the Escondido are the BEST!! They have gone out of their way to help my husband adapt to using his CPAP. There has not been a question to small to answer, a discomfort that has not been taken seriously and resolved, a fitting …

  37. I have been to other sleep centers and they were a rip off. Sleep Data is the real deal. They are very professional and helpful. They took my insurance and covered everything. When something went wrong with my CPAP tubing, they replaced it that day. I wish everyone could have the same experience as I have had.

  38. New CPac user experienced some difficulty adjusting and operating device. Went back for remedial instruction, but still faced difficulties. Called in, invited in and a less complicated mask was provided. Fully professional staff, easy understandable instructions provided. Very satisfied with services provided.

  39. Had my 1st visit to Sleep Data today. The therapist spent plenty of time explaining my new machine & mask. Answered all my questions. I’m excited to try my new machine and hopefully get used to it soon.

  40. I went to have my CPAP fitting at the Escondido office. The entire staff was great from beginning to the end. I was done with my fitting in less than 20 minutes. Lisa was efficient and gave me the knowledge to begin treating my Sleep Apnea with confidence. Thank you Lisa!

  41. Ken was very knowledgeable about the Cpap machine and went over the instructions on care and how to use it. He also showed us the video on the machine. He answered all the questions that we had about how to use the machine and clean it. He …

  42. I have never met an organization that really cares about my health (that are not my physicians).
    Every employee at Sleep Data that I’ve had the pleasure of working with, has …

  43. My experience with the staff is very pleasant. Outstanding service and very knowledgeable in every aspect of demonstrating the CPAP machine. Will greatly recommend this place to others. Kudos goes to Ms . Concepcion for her help and introducing an outstanding product.

  44. I was in the hands of a competent coach within 5 minutes. He walked through all that is involved for my successful use of my machine and then reviewed it and helped me out to my car. Excellent Care

  45. I consider myself blessed to have been under Dr. Morgan’s care for more than 20 years.His dental clinic, procedures and oral appliances gets better every time I visit him. The VA Sleep Department has done a great service by choosing Dr. …

  46. Have been a sleep apnea patient with Sleep Data for many years. Always through follow up, timely service, expertly provided. Met with Jaim Deines today, RT, and he spent lots of time with me evaluating my CPAP machine, advising on mask, and …

  47. Had my first appointment yesterday and it was a very pleasant experience. I was assisted by Kaleena who was very knowledgable and really took the time to explain my CPAP supplies options. By the time I left, all my questions were answered and my supply schedule was in place. All in all, a great experience. Thank you!

  48. I was worried when my Apnea appliance got too loose despite trying to fix it by myself and I know because of Covid, Sleep data will not accommodate me. But I was happily surprised when Dorian scheduled me right away despite their tight …

  49. They were GREAT! Very clean and very professional. All staff very friendly and nice. Our Technician Kriestan was absolutely the greatest so Nice and VERY Informative she went through everything and explained more than our doctor did on the sleep study results. Everything made sense to why he was SO tired! 150% recommend. 👍 …

  50. The team at Sleep Data in San Diego county have been truly excellent to work with. They always go the extra step to help you out. During approval process with my insurance for my CPAP, they called me every other week to check in and update …

  51. I was at this place the first time. I am really impressed. The staff is very friendly, very caring. I was treated the best way possible. The service I received exceeded my expectations. I definitely will recommend this company to my …

  52. Extremely competent and thorough, as well as friendly and timely. Justin A., the respiratory therapist, was friendly and helpful throughout. He answered all my questions and solved all my problems.The staff at the front desk got me right in and out. Even the parking was easy!

  53. I was able to schedule an appointment and be seen about a week. The process was organized. I had to confirm my appointment date and time which was conveniently done by my cell phone. The check in was straight forward. Where sleep data …

  54. The staff has been amazing from starting to finish. They fit me in at a time which fit my schedule, provided me with a reasonable time frame of how long the appointment would take, the check-in process was a breeze & my consultant was warm, …

  55. Everyone was very polite, patient, and helpful especially when it came to the CPAPs and all the questions I had lol. I also got really great tips from the woman who helped me that I very much appreciate. She is very caring. Thank you so much!

  56. Where service has always been very good at this facility, sometimes there’s someone that makes a visit extraordinary. On that note, yesterday (5-1), I met with Tanya at the Kearny Mesa office. My appointment was with someone else who was …

  57. Great knowledgeable staff. Very friendly and helpful. Def recommended! After months of simply trying to pay my bill online, being threatened with collections and paying my entire bill before my insurance paid anything, I have changed my …

  58. The service that I received was impeccable. It has made my experience with my treatment comfortable and easy. All my needs and questions were taken care in a professional manner. I would definitely recommend Sleep Data to anyone starting or needing to get reliable coaches and service.

  59. I was in ESCONDIDO and was having intermittent problems with my portable unit . Like ALWAYS just dropped by the ESCONDIDO store and of course they made time to handle my problem right away . When ever I stop bye there they make me feel like …

  60. I had no clue what to expect and I was 10 minutes late on top of it. As soon as I walked in I was greeted by 2 of the staff. They were so nice, calming and reassuring. I met with Kyle, who was very nice and informative. He explained …

  61. Five star experience on the sleep dentist side! Theresa is so patient and clearly explained how the sleep dental appliance works and how the process will go. The dentist and his assistant completed the five star assessment appointment!

  62. I have a Philips CPAP machine There is a recall on some Philips machines due to severe health risks. I call several months ago to see if my machine was involved. I was told someone would contact me. They didn’t. I just called again, after …

  63. I met with Alicia today and she was very knowledgeable and professional and compassionate. She went the extra mile to help me get the right fit for my Cpap mask and frame.

  64. Kelly, respiratory therapist, is very professional, with excellent chair side manners, and has a good sense of humor. He explained the use of CPAP machine in detail as well as the maintenance. He answered all of my questions and even …

  65. I have always had great experiences with the staff. However today was 5 stars.! Working with Justin, was an an amazing experience. He was the most friendly, informative, and easy-going person I have ever met. He shared his personal …

  66. Amazing experience of professionalism.
    The staff is very friendly, knowledgeable, and helpful.
    Special thanks to Christie for her kindness and for arranging everything smoothly.

  67. Betternight staff were easy to work with. They were flexible and efficient. I left with a feeling that they cared about my health and not in generating as much business as possible from my needs. A very refreshing experience these days considering the poor state of other services in the Medical field. CF Carney

  68. Had to have my CPAPS machine evaluated. The receptionists were warm and friendly. The technician was also great and was well versed on my machine. Normally I only deal with the folks over the phone. They are also very friendly and knowledgeable. Pleasant experience overall.

  69. Terrible company. Had to have a machine sent to me 3 times and either they forgot parts for it or they didn’t work. Then I asked for my $200 back and they told me soon as I send the other one back they will give me my money back. They get …

  70. Terrible company. Billing and Benefits departments do not call back or respond to there own departments when looking for
    answers. My insurance company was on the phone with them for about half and hour …

  71. Sleep Data /Better Night Sleep.
    Terrible service, will transfer you 10 times to different people when you call (and back to same department). No one knows what is going on and are no help. They won’t mail me supplies, CVS here I come.

  72. The only reason I’m giving 2-stars is because one diagnostic service rep actually assisted me to the best of her abilities. Other than that..
    Here it goes. Have had to reset web & app passwords EVERY time I try to connect. …

  73. BetterNight support is excellent. Thanks to respiratory coach Tani, she exchanged my C-Pap to a quieter one, and I’ll try the new one out. Thanks again, Tani, for excellent support.
    Sandra Cordell

  74. The billing process is horrible. Recieved an invoice after insurance was billed after a year and told we owed a copay. We never signed or met with anyone. Now receiving a bill and trying to talk with an account specialist and told while I’m …

  75. Absolutely horrible. The machine I received from them was so expensive even with insurance covered. The machine didn’t end up working for me and I had to pay to ship it back. I’ve already put down $220 on a machine I used for 2 weeks with …

  76. I was so excited to get my cpap. I dealt with Kelly and he was amazing. He walked me through the entire machine and had me try it right there in the office. I appreciated his thoroughness. He was very kind.

  77. We are new users of the CPAP devices and are struggling to find a comfortable and proper sealing facemask. This was our first in-person consultation and Faith worked with us. She was very knowledgeable, patient, and had a lot of different …

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