Operational since 19873, Sleep Medicine Associates of Texas is a group of physicians and surgeons that specializes in the treatment of sleep disorders.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
5477 Glen Lakes Dr Ste 100, Dallas, TX 75231
Friendly office staff
They are the worst with scheduling. Leave a message, don’t call back. Closed during lunch, won’t pick up phone. Zero service.
Just called for the first time this morning and the rude receptionist put me on hold for ten minutes. I’ll take my business elsewhere thank you very much.
Terrible billing dept. Won’t respond & seems to be very disconnected from all their processors/affiliates.
Impossible to schedule an appointment. I’ve left multiple messages over the span of a couple weeks, and no one’s ever called me back.
I used this office since more than 10ys and Mark Forrester was the only real Helper there other than him they have bad staff and you will feel how racists they act over there recently I called for asking new CPAP they said you have to …
I don’t know what happened to this place. It used to be good when Mark Forrester was there. My last visit I saw a PA, not a doctor. I find this very disrespectful. Also they called me last minute to cancel my next appt. I won’t come back here
A $300 bill to ask me the exact same questions that were on the intake form, only to be told that I did not need a sleep study. I feel that this could have been reported to me over the telephone after a glance at my medical records, saving me a trip to Dallas & $300.
I have always had a good experience with this office. The staff have always been professional and greeted me with respect. My first visit was via Zoom but I did talk with the doctor and he answered all my questions and concerns.
I had a successful sleep study nearly 7 yrs ago. Found out I wld stop breathing over 100 times per hr. No wonder I was falling asleep at work and at stop lights. Mark Forrester worked with me for several weeks to get the right nose mask …
Scheduling was a nightmare. Went back and forth multiple times between clinic and my insurance getting told insurance denied it – including being called on a Monday and told my insurance denied my request, and called insurance – said …
Have tried unsuccessfully to schedule an appointment via phone (nobody will answer, operator will switch to a recorded message), have left contact information and I haven’t heard from anybody from SMAT. Look at the reviews and I would advise that you do the same: look elsewhere.
doctors seem to be good but, everyone else is not. they have some much better places in dallas you should consider. the lab sleep rooms are very uncomfortable
Had an appointment scheduled. Cancelled due to Covid symptoms. ES told to call back after I tested negative, so I did. Now they tell me he is not taking new patients and I can’t schedule a new appointment, even though I already had one. Guess I should have just lied and gone in sick. How sad and pathetic is that???
The doctors are really knowledgeable. CPAP and Home sleep techs are very friendly and helpful.
The most horrible experience I ever had. Watch out…
I was at lobby on schedule time & waited nearly 2 hrs at lobby. All other patients came after me was called in & not me. All I noticed all personal working …
I had a wonderful experience. The staff was very polite and professional, and made the entire process very easy.
Stay far away from here. They’ll milk you for any amount of money they can and not answer phone calls. You leave a voicemail and you may get a call back in 24 hours or you may have to call again and leave another message. When you do get a …
The whole scheduling and appointment making is horrible. You don’t get enough information because the receptionist has no clue. I fail to believe she is a medical receptionist. They need one of the doctors assistants who have at least a …
Completely satisfied with this office. I was contacted the day before to confirm my appointment, and I was emailed a very useful information packet. I didn’t have to wait at check-in, I was seen immediately. Alejandra was very polite and professional, and made the entire process very easy.
Dr. Jamieson is an excellent doctor, takes his time to talk to you and appears to be caring. …
BEWARE! This has to be one of the worst ever experiences i have ever encountered with a doctors office. It all started when i decided to take an at home sleep study test with a dental office that the business subcontracted with to see if …
Sleep Medicine is a QUALITY organization that provides the BEST sleep care and has an awesome staff. Everyone is very courteous and makes you feel important and not just like a number in their database. …
Registering as a new patient is a quick and easy process, staff is very knowledgeable, and having physicians who have over 25 plus years of experience is amazing!
Atrocious service. I did a take home sleep study a couple years ago through this practice and it literally took over a year to get the results. I made requests personally and through my primary doctor’s office to no avail. Fast forward to …
So disappointed with this practice. I met with Jane Wu for an appointment and was told someone in her office would be calling back that day with details regarding a sleep study. It is nearly a month later and no one has contacted me. I have …
Horrible experience again with this place! We will never go back. We arrived early for our appointment and were told that since we had not filled out paperwork we would have to reschedule. They said they had tried to call us but had the …
This is the WORST experience with any medical provider I’ve had in my entire life. Jane Wu is absolutely the worst practitioner and has no follow through. I’ve been waiting for my prescription FOR OVER ONE MONTH and for some reason it is …
Honestly, go somewhere else.
I’ve now worked with Dr. Jamieson and Dr. Roberts. Both doctors are great, as …
These people should be audited and shut down. Very unprofessional. Bordering on idiotic as it pertains to the day-to-day operations of running a clinic. Had an appointment in March and have yet to receive any follow up recommendations or …