Aura Healthcare focuses solely on providing treatment coordination and supplies for sleep apnea and related sleep disorders. Our comprehensive … See more
Horrible customer service, in fact, I was called a liar by the sales supervisor. Will tell you one thing on the phone, but will not back it up when you run into issues. Do yourself a favor, stay far away.
Amazing customer service, they let you try on all the masks, they send you a different type of mask free of charge, and they work with northshore health system which is pretty trustworthy.
TERRIBLE, TERRIBLE, TERRIBLE. This company has questionable billing practices where they charge on bills roughly nine months after they send their products out. Nine months would equate to six months over the time limit to charge the …
Finding the right mask is very difficult, let alone during a pandemic. The people at Sleep RX have been very accommodating and helpful. Ronny, especially, has gone above and beyond to help me. I have found everyone to be helpful and knowledgeable.
Revised commentary, 2-4-20. Initially, I was unsatisfied with customer service, did not feel that my needs were being adequately met, and felt that I did not receive complete explanations on equipment and service. …
Weird customer service experiences every time I spoke with someone from their company. I’m not sure if they are shady, lazy, sloppy, or a combination. The near constant blaming of other people for things that weren’t even a problem was …
My experience with Denise was amazing helped get my afflovest! I love the vest now so light and helps me ALOT! I wanted to thank Denise for all her help! She’s amazing!
Sleep RX rocks my world!!! Ronnie, his Supervisor and the team are the best!! They went above and beyond for me in a very tight situation, and I will never forget it!! Thank you again!!!
Been with this company for years now. Always exceptional service and answers any questions kindly & promptly. I tell everyone what great service we get with them. ☺️ Thanks Sleep RX!!
If I could give zero stars I would! I’ve used this company for over 2 years and usually its been painless. This last time however has been a total nightmare! It’s been over a month, I’ve not received my supplies yet and to add insult to …
I have a dreamstation cpap that’s on recall and could be harming me. Had to find out from a friend they are on recall. When I called sleeprx they said they didn’t contact me because I hadn’t ordered enough supplies. They have a …
5/13/2022
I’m so thankful I found SleepRx in Skokie after a terrible experience with another company that got just about everything wrong! I’m very satisfied with …
Flew into Chicago for business and forgot the power cable to my cpap. Sleep Rx was amazing at getting me a replacement. Obviously had to pay cash (no insurance) but they were extremely helpful, and really saved my arse in a pinch.
SleepRx has been providing my CPAP supplies for over 10 years. I have never had any issues with them. They have gone above and beyond on occasions when my Dr. didn’t get them the info to keep my supplies coming in a timely manner. The employees are courteous and friendly.
This company has been my supplier of CPAP equipment and products for many years and I have nothing but good things to say about them. I work with their rep “Ronny” who is very knowledgeable regarding the products they offer and has guided …
The technicians are awesome! They’ve answered every question and provided all the supplies I’ve ever needed.Ronnie walked me through several procedures re my CPAP, and was able to resolve any presenting issues.
These guys are awesome. They’re super friendly, great on pricing, they pick right up any time I call them without a bunch of extension lists, and if they think you can get a better deal elsewhere, they’ll tell you! They really look out for …
Terrible customer service…rude….sent wrong equipment twice!! Really awful
I had it for a year now and it’s the only thing that stopped my snoring and sleep apnea it’s awesome.
Horrible customer service, in fact, I was called a liar by the sales supervisor. Will tell you one thing on the phone, but will not back it up when you run into issues. Do yourself a favor, stay far away.
I got my Afflovest thanks to Denise she’s the best and super helpful.
Amazing customer service, they let you try on all the masks, they send you a different type of mask free of charge, and they work with northshore health system which is pretty trustworthy.
I have used this company for 5 years for cpap supplies and have always found the staff & service reliable,courteous, knowledgeable.
Thank you Ronnie for all your help! You always take the time to answer all my questions and take good care of all my C-pap needs! 😊 …
TERRIBLE, TERRIBLE, TERRIBLE. This company has questionable billing practices where they charge on bills roughly nine months after they send their products out. Nine months would equate to six months over the time limit to charge the …
Manipulative liars — do not use them for apnea supplies under any circumstances. …
Was in a bind after traveling to chicago without my Cpap power supply and mask. They had just what I needed and even brought it out to my car!
Insurance frauds! STAY AWAY!
They insisted that I sign and return forms that stated I received my equipment, …
Finding the right mask is very difficult, let alone during a pandemic. The people at Sleep RX have been very accommodating and helpful. Ronny, especially, has gone above and beyond to help me. I have found everyone to be helpful and knowledgeable.
Revised commentary, 2-4-20. Initially, I was unsatisfied with customer service, did not feel that my needs were being adequately met, and felt that I did not receive complete explanations on equipment and service. …
Weird customer service experiences every time I spoke with someone from their company. I’m not sure if they are shady, lazy, sloppy, or a combination. The near constant blaming of other people for things that weren’t even a problem was …
My experience with Denise was amazing helped get my afflovest! I love the vest now so light and helps me ALOT! I wanted to thank Denise for all her help! She’s amazing!
Sleep RX rocks my world!!! Ronnie, his Supervisor and the team are the best!! They went above and beyond for me in a very tight situation, and I will never forget it!! Thank you again!!!
Love my vest!
My afflovest is comfortable, convenient, and effective. It is the best vest I’ve ever had and I couldn’t be happier with it!
Been with this company for years now. Always exceptional service and answers any questions kindly & promptly. I tell everyone what great service we get with them. ☺️ Thanks Sleep RX!!
If I could give zero stars I would! I’ve used this company for over 2 years and usually its been painless. This last time however has been a total nightmare! It’s been over a month, I’ve not received my supplies yet and to add insult to …
I have a dreamstation cpap that’s on recall and could be harming me. Had to find out from a friend they are on recall. When I called sleeprx they said they didn’t contact me because I hadn’t ordered enough supplies. They have a …
Aura Healthcare has been a great supplier of supplies for my CPAP for a few years now. Ronny a fantastic rep. Highly recommend.
5/13/2022
I’m so thankful I found SleepRx in Skokie after a terrible experience with another company that got just about everything wrong! I’m very satisfied with …
This is the most unethical company I have ever worked with.
They’re sleazy sales people call you and tell you that they are sending CPAP …
Flew into Chicago for business and forgot the power cable to my cpap. Sleep Rx was amazing at getting me a replacement. Obviously had to pay cash (no insurance) but they were extremely helpful, and really saved my arse in a pinch.
Ronnie and the crew are amazing, they are helpful, and will point you in the right direction! I really appreciate them in my sound sleep journey!
SleepRx has been providing my CPAP supplies for over 10 years. I have never had any issues with them. They have gone above and beyond on occasions when my Dr. didn’t get them the info to keep my supplies coming in a timely manner. The employees are courteous and friendly.
This company has been my supplier of CPAP equipment and products for many years and I have nothing but good things to say about them. I work with their rep “Ronny” who is very knowledgeable regarding the products they offer and has guided …
The technicians are awesome! They’ve answered every question and provided all the supplies I’ve ever needed.Ronnie walked me through several procedures re my CPAP, and was able to resolve any presenting issues.
These guys are awesome. They’re super friendly, great on pricing, they pick right up any time I call them without a bunch of extension lists, and if they think you can get a better deal elsewhere, they’ll tell you! They really look out for …