SMART Federal Credit Union

Bank/credit union, SMART Federal Credit Union

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SMART Federal Credit Union Reviews ( 61 )

  1. I’m a member of Truecore FCU over in Newark and always have a great experience using this location as a branch. Transactions are smooth and the employees are friendly.

  2. I’ve always had a great experience dealing with Smart Federal Credit Union – The staff is fantastic and Keisha just saved me money on my car loan – I would recommend them to anyone 😁 …

  3. I love the convenience and personal care that I receive at SMART FCU. It is wonderful to go somewhere where people know you and with a quick phone call can take care of your financial needs!

  4. I came here for information into a credit union account a few weeks back. The service was outstanding and I left a member. I came back for an auto refinance and process was very straight forward. I would recommend this place to anyone!

  5. I have worked with Keisha to secure a car loan and have used SMART FED for other banking purposes for the past 6 years. I have been nothing but happy with the service, help the staff provides, and the products SMART FED offers through their online banking offerings and mobile app.

  6. I have been working with Derek on a car loan and I can’t begin to say enough good things about him and Smart Federal Credit Union. They take the stress out of the entire process. I have gone through them several times for loans, each time with ease.

  7. Always very professional when speaking with a representative at SFCU. I have been with SFCU since the 1990’s when living in Canal Winchester, OH. Their loan rates are not just competitive with other loan institutions but basically are the …

  8. My wife and I recently purchased a vehicle through Smart Federal Credit Union and the experience was quick and easy. Our loan officer, Keisha, went above and beyond our expectations. On short notice, she processed our loan so that we were …

  9. I have been a proud member of Smart federal CU (formally fcsefcu) since 2009. The staff at SMART continue to impress me with professional, courteous and friendly in-person service as well as offering outstanding products – rates on credit …

  10. Oh my goodness SMART Fed CU is amazing and has such great customer service. You truly feel like a valued customer working with them – something you rarely find anymore. It has been a pleasure working with Keisha on our auto loan and I highly recommend SMART Fed CU!

  11. I recently worked with Derek to apply for a car loan, and he made the process not only easy, but enjoyable. His patient, pleasant demeanor immediately put me at ease as he answered my numerous questions. Being a member of this credit union …

  12. We have been with SFCU for 10+ years and will stay with them forever. They always get back to you quickly, they’re always friendly when answering questions and can help you with all your loan needs!

  13. I worked with Derek and the communication was excellent! I had to open a car loan for an out of state private sale and it was not easy! Derek was super patient and helpful and I definitely recommend using Smart Federal Credit Union!

  14. I have been a member for several years now and it never ceases to amaze me! Jesi and the Gang always keep me coming back for more. The Loan options and great rates are important, but the Professionalism and sense of family that I feel during every transaction is why I am a long-time member.

  15. Smart FCU is amazing! In fact the whole Federal Credit Union idea is amazing. My wife and I have been members of Smart Federal Credit Union (formerly Franklin County Teachers FCU) for over 40 years. …

  16. The staff was very helpful in preparing our new car loan and the rate was great, lower than any rate the dealer could offer! Thank you Jesi and Derek for your help in securing our loan!

  17. I have been a member of SMART FedCU for nearly 20 years. Im getting ready to close on my 7th car loan and as always Im very satisfied! Derek managed every step in the loan process from start to finish which made it so easy for me. I shopped …

  18. I have been working with SMART FCU for years, they have never let me down no matter what the situation. Their website and app feel extremely secure. Their personal service is excellent and attentive. I appreciate them all so much!!! 5 stars from me!!! ⭐️⭐️⭐️⭐️⭐️

  19. We went with Smart Federal when looking for an auto loan and we could not be happier with the service we received! Derek was very helpful and knowledgeable while helping us get a pre approval letter to take to the dealership! We learned a lot during our visit and will choose this credit union in the future!

  20. Smart Federal Credit Union offers great products at great rates with outstanding customer service. Derek has been great to work with and made the process easy and painless. Thank you!

  21. I’ve been with SMART for over 2 year. The people have always been responsive and friendly. Its always been my go-to for car loans and even a personal loan. They take care of business fast so you can get on your way.

  22. Derek and the team at Smart Federal Credit Union have always been my one stop shop when purchasing a new vehicle. They provide rapid service and have very competitive rates. Will continue to use them as our needs arise.

  23. I have worked with Smart FCU on a few occasions and they do a great job with my needs. We have worked out multiple auto loans. the rates were very good and the process was quick and painless. Our Lender is Derek and he is very easy to …

  24. Smart Federal Credit Union made my car loan process easy, and fast. I greatly appreciate Derek’s prompt response and willingness to work with the dealership to get the loan approved. I couldn’t be happier

  25. This week, I purchased the car of my dreams with the aid of SMART Federal Credit Union. The employees were extremely helpful throughout the process. They ran through many scenarios to assist me in receiving the best interest rate and …

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