Smart Financial is a full-service, financial institution that is always focused on people, not profits. Our entire staff is united in its passion to provide … See more
Have google update your hours of operation this place is not open on Saturdays glad I called before going to turn in my signature card actually you can go to any branch instead of mailing it. …
My account had over $500 in fraud transactions transferred to the same paypal account in less than a week with multiple a day, sometimes as many as 8 a day I informed the credit union of the fraud charges and paypal confirmed the fraud, …
This bank is not a good bank. When you come in person for a issue they will treat you as if you not a priority. I walked in to ask questions about my account and the manager looked at me and told me he can’t help me. I was like I …
Do not bank with Smart Financial. As a local bank and Credit Union, this bank lacks the customer service of a small town bank. Their deposit/withdrawal policies are not in the best interest of their customers. Ive banked with SFCU for over …
Been member here since 2013 and I’ll never go back to a for profit bank. Could never get the personalized service I get at Smart. Just paid off my auto loan here. Great rates!
On 9/30/17, I went to Smart Financial at 10330 Hwy 6, Missouri City, TX 77459 and received poor customer service. I arrived at about 11 am and was instructed by the representative to check-in and have a seat and she would be with me …
This bank says the close at 5. When you call customer service before 5 but get a message to call back during normal business hours its very frustrating. You need to update your hours on line to show you close at 4:50 NOT 5. The on line …
Re: Auto Loan
The process of application and closing on my auto loan was smooth and quick. Once they had my money, it has been 5 months and the truck still isn’t registered …
I DREAD speaking with an African American in this Organization, because from previous experiences, about 80% of the time and I’m being generous with 80% my concern does not end well with the RUDNESS, NON- COURTEOUS and HOSTILITY I gets from …
I paid off my loan in March and have had issues with the release of my title because I moved to a different state. I’ve called multiple times to get this fixed but it wasn’t done. I called again today and Mercedes picked up. I explained my …
This was my second auto loan with them in the last 10 months or so. I should have wrote a review on the first one, because Alex helped me above and beyond what I would have expected. This time Conner was at my beck and call, with …
Wish I can give 0 stars.
Absolute piss poor Credit union. Piss Poor…… Take your money somewhere else and do it quickly
Great service as usual. Just got my second auto loan here.
Only allows 4 digit maximum pin numbers (not as secure), and no Apple Pay support. ):
Have google update your hours of operation this place is not open on Saturdays glad I called before going to turn in my signature card actually you can go to any branch instead of mailing it. …
My account had over $500 in fraud transactions transferred to the same paypal account in less than a week with multiple a day, sometimes as many as 8 a day I informed the credit union of the fraud charges and paypal confirmed the fraud, …
This bank is not a good bank. When you come in person for a issue they will treat you as if you not a priority. I walked in to ask questions about my account and the manager looked at me and told me he can’t help me. I was like I …
Do not bank with Smart Financial. As a local bank and Credit Union, this bank lacks the customer service of a small town bank. Their deposit/withdrawal policies are not in the best interest of their customers. Ive banked with SFCU for over …
Been member here since 2013 and I’ll never go back to a for profit bank. Could never get the personalized service I get at Smart. Just paid off my auto loan here. Great rates!
On 9/30/17, I went to Smart Financial at 10330 Hwy 6, Missouri City, TX 77459 and received poor customer service. I arrived at about 11 am and was instructed by the representative to check-in and have a seat and she would be with me …
This bank says the close at 5. When you call customer service before 5 but get a message to call back during normal business hours its very frustrating. You need to update your hours on line to show you close at 4:50 NOT 5. The on line …
Re: Auto Loan
The process of application and closing on my auto loan was smooth and quick. Once they had my money, it has been 5 months and the truck still isn’t registered …
I DREAD speaking with an African American in this Organization, because from previous experiences, about 80% of the time and I’m being generous with 80% my concern does not end well with the RUDNESS, NON- COURTEOUS and HOSTILITY I gets from …
I paid off my loan in March and have had issues with the release of my title because I moved to a different state. I’ve called multiple times to get this fixed but it wasn’t done. I called again today and Mercedes picked up. I explained my …
This was my second auto loan with them in the last 10 months or so. I should have wrote a review on the first one, because Alex helped me above and beyond what I would have expected. This time Conner was at my beck and call, with …