Smile Generation

Gateway Dental Group and Orthodontics

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Smile Generation Reviews ( 65 )

  1. Had my cleaning appt today and this staff was thorough. My appt was 2 hours instead of one because they were checking my teeth for some pain I was having. The doctor filed down 2 teeth and then my teeth were clean. The cleaning was great as well. I love Gateway Dental.

  2. A friend recommended this place. It has been over 5 years now that my family and I have been coming to Gateway on 99th for our dental hygiene. Thank you! 🙂

  3. This place is super! Customer service was great at the front and Dr. Reid is the best! Very informative, patient and does amazing work. Great Job!

  4. I was in absolute pain and could not get into any dentist office I called gateway dental and although they said that they were booked they still find a way to slide me in and I must say that I was very very pleased with the service from the …

  5. A dentist should always be very efficient and I am glad that I found one. He is caring, quick, knows all the dental procedures and his services are also not heavy on the pocket.

  6. Had an appointment that was scheduled 6 months ago – they lost the appointment and the woman at the desk couldn’t have cared less. No apology, no let’s reschedule – nothing. Just said this has happened to other folks, in fact it happened to …

  7. Went in for a cleaning and regular exam. When I told them I didn’t want another “upgraded” cleaning, the Benefits coordinator grabbed my bag off the wall and said okay so I see we are done here follow me to the front. Didn’t even do my cleaning. Not going back. They’re just sales people. Extremely rude.

  8. 👍👍👍👍👍I appreciate the staff for always meeting my last minute needs. Instead of making excuses that added procedures require an additional appointment, they accommodate my anxiety and perform the added procedures during the same visit. I …

  9. I have been going to this same dentist over 8yrs and have had a great experience getting my teeth fixed. There very attentive and pay close attention to detail, also been helpful in making it financially possible. Thanks Again!🙌 …

  10. They are always fast & efficient. I usually see Dr Greene with asst Tana. Everyone is friendly. Dr takes time to answer questions/concerns. I would recommend this practice

  11. My husband had the worst experience. The dentist refused to answer questions about his teeth. Kept avoiding questions. My husband had a tooth extraction over a week ago and is in worse pain now then before the extraction. He went back to …

  12. I visited this dental office about 3 years ago. A dentist examined my teeth and told me I needed around $3000 of work. I wasn’t convinced all the work was necessary, so I decided to seek a second opinion. I did not want to pay for x-rays …

  13. I called Gateway Dental On May 23 to make an appt. to get my inlay fixed that broke the previous day. The soonest time they had was May 28th at 9am. Went there,got x-rays,talked to one of the dentists,went over my insurance,and was then …

  14. I have always been a coward when going to the dentist. I have even seen signs that say “we cater to cowards” but nothing was done for me. I came here and I loved how I was received and the treatment I was given. They treat you like family. …

  15. Every time I went there they tried to push unnecessary services on me like they’re selling me a used car. Refused to even do a basic cleaning because “it was a liability” for them unless I got the $1000 laser cleaning, unbelievable. Don’t go here unless you like dental offices that operate like car dealerships.

  16. I was thankful to get an appointment the next day but disappointed in the efforts to help me understand what was happening. I went in for a cracked filling and was told I would need an onlay which was going to be very expensive and i wasn’t …

  17. I went to this clinic because it was at a convenient distance from my home. The clinic was very nicely set up and the staff was very helpful. They helped me in understanding the payment procedure. The dentist was qualified and he relieved my toothache. I will keep coming back to him for my dental problems.

  18. Me and my kids have been coming here for over 10 years. Dr Reid and his team are great! Everyone is friendly and patient, which is important with kids. Rather you are looking for a dentist or hygienist for yourself or for your whole family, this is definitely the place.

  19. I would like to thank Dr Reid and his staff for their sensitivity, patience and kindness with my husband’s concerns and care. Dr Reid was very attentive to our concerns and made sure we had a clear understanding of each step of the …

  20. They were able to get me within a couple hours from when I called. The staff who treated me friendly and answered all my questions. Lastly the dentist does a good job at giving the shot so that you barely feel it.

  21. My dad was going to put my dental work on his care credit credit card and he needed to be there to sign, however he couldn’t make my schedule appointment to sign the papers work so I had to call to reschedule the appointment and they …

  22. Dr. Reid and his deep cleaning hygienist did an amazing job on my teeth. I just went in for a regular cleaning however it turned out that I actually needed a deep cleaning, and inlay put on one of my teeth and a small cavity filled. …

  23. Linda Jensen is extraordinary! She walked me through everything with care & concern, made sure I could afford all of the necessary treatment I needed on an emergency basis and put my mind at ease from the get go. Dr. Reid and Candace took …

  24. My experience here has been nothing but great. Every one is so nice and attentive to your dental needs at Gateway Dental. The Dentist is very easy to talk with, and doesn’t make you feel bad, or awkward about what you have going on in your …

  25. Fast and efficient. I left my old dentist and came here off of recommendation. So far they treated me fast and exactly what I wanted. Got my teeth cleaned and whitened. Great results and and everyone is so respectful

  26. Extremely pleased with my experience I have a major phobia of going to the dentist I always have to force myself to go. The staff is so friendly warm and welcoming they’re quick and efficient. All the staff knows what they’re doing the …

  27. Great experience! I had broken my tooth at lunch and was in great pain. I needed to see a dentist immediately! I actually went to my dentist first, but was told she couldn’t see me till Monday! Ridiculous! My husband found Gateway Dental …

  28. My experience with Gateway Dental has been great. I have been coming to this office since 2013. I have had all of my hygiene done here, invisalign and teeth whitening..ect I have enjoyed my visits and the staff so much I have referred my …

  29. Thank you guys so much for your amazing customer service. To the front to the back staff. Thank you to Dr Green, Angela, Rocio and sorry didn’t catch the receptionist name but she was amazing as well. If I could give 100 stars I would. Made me feel welcome from beginning to the end. See you guys in 4 months.

  30. I am impressed with the quality of the care they give, the courteous staff and the advanced equipment used. I feel this gives an advantage over all other dentists I have ever seen I the past. In the past I have had problems with a small …

  31. I called this morning as a first time patient to get an appointment and they were able to see me within the hour. I have to say that I have never ever received the level of care from either a doctor or a dentist’s office that I had with Dr. …

  32. Had a wonderful experience! I can have anxiety when going to a new dentist office. The Gateway Dental Group were so friendly and put me at ease right away. Their actually the only office that I’ve ever gone to that the dentist took me back …

  33. I enjoy the services I received from Gateway Dental Group, everyone there are friendly and respectful they treat there customers with dignity and support. I also wanted to say thank you to my hygienists Angela, for doing a wonderful job. Angela also provides me with education on oral hygiene and restoring back my confidence and 😃 …

  34. The overall experience was very poor. Angela did a great job on my cleaning but Dr Reid told me I had to have a bridge or implant that was not covered by my insurance. They charged me over 500 out of pocket for a deep cleaning and didn’t …

  35. This is a very talented, professional and caring dental practice! The staff is unbelievable! Dr. Hansen is an excellent, knowledgeable and gentle surgeon! He will go above and beyond for his patients, I’m living proof! Thank you, you’re much appreciated!!!

  36. This has been by far the most amazing dental experience I’ve ever had. From the front desk, to Hygenist Madison, Dr. Raquel Green, and their assistance. They made me feel so comfortable and pain free. Thank you. ❤️

  37. I get really bad anxiety when I go to the dentist, and I usually have a hard time during the xray part
    But here they did so amazing made me feel comfortable. Candice the dental …

  38. Had an absolutely great experience with Dr Green and the staff at the office, especially the hygenist who helped clean up my teeth. I was very self conscious coming here since I haven’t been to the dentist since covid, but they were very …

  39. I just had a wonderful dental experience! Everyone was friendly, kind and professional. The office is clean and welcoming. I was comfortable and the staff took their time to make sure the whole experience was pleasurable. Special attention …

  40. I have been privileged to work alongside Dr Reid for 11 years as his Dental Hygienist. We have been providing Quality Dental Care in our community for over a decade and have been Blessed with Amazing patients! Our team is made up of an …

  41. I just want to say that I truly recommend Avondale Gateway Dental staff is very nice to talk. About the dentist dentist Chris I like him that he explains everything he doesn’t force you he gives you options and his dentist assistant Monica …

  42. Thank you so much for the excellent dental experience to Dr. Reid and his entire staff. From checking in to being in the dental chair. He is very proficient in his profession as a dentist. He is very efficient. I felt very comfortable and at ease.

  43. We are moving out of state and won’t be able to come here anymore and I am so sad! This is seriously the best dental place. Always treat my family and I with respect, go over coverages, and look out for our best options. Our insurance was …

  44. I had the pleasure of working with Angie today. Angie was amazing to work with! Angie was so knowledgeable about her field, she took the time to teach me how to use a new electronic tooth brush (that I purchased at the office), she was …

  45. Dr Reid’s is the best Dentist. I would not go any where else. I’ve been going to him for over 15 years. I broke a tooth and had exam taken. He couldnt save it it was pretty broken. We discussed options and I had it pulled. He started the …

  46. It had been a few years since I last went to the dentist (2019) so I was a bit hesitant and embarrassed. Gateway dental took my insurance information over the phone and the e-mail check-in was easy. Dr. Reid was very informative and …

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Location

9915 W McDowell Rd, Avondale, AZ 85392

Smile Generation reviews