SmithCo Oil is South County Rhode Island’s only family-owned, full-service fuel oil company offering heating equipment installations, tune-ups … See more
Read More| Thursday | 8AM to 4:30PM |
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
491 MAIN ST, Wakefield, RI 02879
full service without full prices.
Worst company I’ve ever dealt with! Cannot say enough bad things about them – they are truly awful.
Called for fuel. Had a delivery in a few hours. Cost is so much less than my previous supplier. Service person was very efficient.
Have been a customer for over 30 years Called for emergency services on a Friday night and they wouldn’t come because we didn’t have a service contract. We will be switching oil companies and spreading the word to everyone who will listen the they are the worst
One of the drivers came upto my car and started yelling at me. Worst oil company in Rhode Island.
The worst customer service ever. RUDE AND DISRESPECTFUL. Clearly they don’t want business or they would fire whoever answers the phones. “You don’t buy oil from us, we can’t help you”. WOW, but you installed my boiler.
Had been a longstanding customer and in need of oil. I left a message with their message service but did not hear back from the business. I called a few days later, and recognize it is a busy time of year. They stated they didn’t receive …
Called them for a delivery we have a oil tank with a bad gauge so to be safe we asked them to fill it. We were quoted 2.79 per gallon with a 100 gallon minimum. After the driver filled the tank it only took 83.8 gallons the cost for 83.8 …
Very expensive prices. Plus, if you’re affected by say, a government shutdown or lose your source of income quickly, Smithco Oil WILL NOT work with loyal customers. They informed this here loyal customer that they would quickly report to a …
Disgusted by the customer service. The lady that answers the phone has no people or customer service skills.
Just had maintenance done and I was extremely happy with the guys who came and serviced my units. I have oil furnaces and HW heaters and I haven’t been happy with service guys from other companies. I liked the Smithco guys and I really felt they did a good job. Prices are reasonable and fair.
Customers beware. Calling this company places you on the phone with an extremely rude and callous person. Customer service is not part of their culture. Lastly, if you think a company should call you back when requested – don’t call …
I’ve had Smithco for 462 years and they have been great! Annual cleanings are professionally done, courteous, great help on the phone and if you need service they are always right there. They also helped me replace my boiler core by getting me my warranty money back and doing a great rebuild job. I highly recommend them. Shaun
If anyone is looking for a great, LOCAL family owned oil heating provider go with SmithCo (not to be confused with R.Smith). Fair, competitive pricing (especially if you lock in with a contract), responsive customer service and their …
Worst customer service ever. I have never dealt with a worse person on the phone. Their driver mistakenly filled the wrong oil tank, which was clearly marked, then on the phone i was given an attitude and told “we’re going to get our money” …
The lady on the phone was so rude and wouldn’t even give me a quote on price… I couldn’t remember whose name they had on file so she basically wouldn’t talk to me…. I just was looking for a quote it should be the same for everyone…
Horrible customer service. The woman who answers the phone is one of the most miserable, sarcastic people I’ve spoken to at a business.