Smokey Point Behavioral Hospital is a treatment center specializing in mental health and substance abuse treatment. Providing a safe … See more
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| Friday | Open 24 hours |
| Saturday | Open 24 hours |
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| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
3955 156th St NE, Marysville, WA 98271
IYKYK
(Translated by Google) Terrible place without good service
(Original) …
I got no help here and was encouraged to stop saying i have suicidal thoughts so that way i can go home. I was told several times that i can’t go home if i don’t start getting better. i never met with the therapist besides to fill out …
Was here for ten days and every tech here was disrespectful to the kids. They yelled and screamed at the innocent and probably unstable kids, including me. A tech once hit on me, knowing full well i was a minor. Fun! The food wasn’t the …
I have no idea why the reviews are so low. This hospital is the best. The nurses actually care about their patients
I had a pretty good experience psychiatrically, but was physically sick the whole time and also experiencing some kind of symptoms of a uti or vaginal bacterial infection. I tried to ask for a doctor several times (I was there for 10 days) …
Great experience
Not safe hosp
Worst support and intake staff.
A danger to the community and their patients.
Best place of 4 vaciltisy and great staff
Mental Health Hospital with quality and compassionate care!
Brand new clean facility with very helpful and friendly staff
If you’re not already crazy, this place will put you there.
Very rude to my nephew, didn’t treat him right at all.
Creat DBT class, caring staff. Good interaction.
This time it was very helpful because I’ve been in the hospital for 3 weeks
Every employee at this hospital truly cares about the patients.
Horrible place to work. They have no security and safety whatsoever.
Amazing staff, clean environment. Would absolutely recommend.
THE OATMEAL WAS BOMB
This place should be shut down. They clearly care more about profits than patients.
Great experience here, caring staff who are dedicated to wanting to help people during difficult times.
It’s been very helpful here and all of the staff have been absolutely wonderful. I definitely recommend other people to come here for help.
If you care for your loved ones you will not send them to this facility.
the med guy brian was hot but the food is atrocious.
They took my phone and didnt give me apple juice i dont like this place at all
They dont know how to answer the phone i will call multiple times a day to talk to a patient and i get one answer a day if im lucky
Go to Vineland national center good for head trauma and drug counseling state ins pays for it
Very poor experience here related to the care they provide for mental health patients.
If you love your family member, DO NOT SEND THEM HERE!
My mom went here last year this time .. she ended up with bed sore severely malnourished . Broken bones 😒 and we ultimately lost her she passed in July 2018 …
Literally hung up on me when I called….
Same issue as previous poster. Dr shang didnt listen and interrupted me all the time until i ywlled at him not to talk ober me. Did not care about anyone their.
Tried to force my girlfriend to sign a no contact order against me that’s disgusting behavior
Recently, my cousin was admitted to this hospital, after a couple weeks of care, he was very excited and optimistic about his experience with the staff.
I AM SO HAPPY THAT I ASKING HELP WHEN I DID IT WAS THE BETTER THINGS I HAVE EVER DID IF ANYONE IS IN NEED I WILL CALL THEM THEY WILL HELP YOU GET BETTER HELP U WITH GETTING NEW DR FOR U I AM SO THANKFUL THAT I CAME HERE
This place should implement a policy by which their uneducated employees don’t represent it on social media. It reflects quite poorly on the general hiring I might expect here.
Ill-equiped to handle patients with type 1 diabetes is at the top of a long list of complaints
I can’t believe how amazing the staff was. I have gotten more help in my last 6 weeks here than I ever have before. Highly recommend for anybody who needs that extra help.
diagnosed me with bipolar and then proceeded to put me on Zoloft causing me to go into a manic episode for months.
If only zero stars were an option. That’s what you would get.
I had a very eye-opening experience. They have a great team! Everyone is very friendly and it always felt like a safe place to go to.
The nurses and techs were okay but the food was awful and the beds were rocks and the group time was so short and not helpful and we just colored all the time.
They were very kind and helpful if I ever needed to go back I definitely would, the people that work there actually care for the patients and made us feel better. Thank you for everyone who helped me
Wow…I just called to ask about their services and inquire about my son, and the lady cut me off and proceeded to talk over me. I even asked her if I could finish asking my question but she just kept talking and ignored me. I ended up just hanging up because she wouldn’t let me talk. Extremely rude!!!
They treat you nice but the adult patients are smoking and if there were a fire the place doesn’t have way to escape and the stairs they are locked and the windows they are THIN so you can’t break them to get out so people would die they should’ve made that place more nicer
I was there and the staff was not supportive, dont know how to run this program, and most of them were rude and very unkind. They acted like they didn’t care and i felt unwelcomed. The food was gross. I would not recommend
DO NOT SEND YOUR CHILD HERE!! they don’t listen, they have 0 therapy and you sit and color and eat all day. they will try to keep you longer for more money. i’m having flashbacks of this place and panicking. don’t go here
Just know if you have any problem in healthcare call the state hotline and report it .they will investigate.
Thanks for “helping” my suicidal sister, we have been fighting like hell to get her to get help, when she finally excepted our help and your help you treated her like an inmate, lied to us, denied her a civil living facility, damaged her …
I have found the management to be open and friendly, willing to make changes as needed. The staff is friendly and well educated with a desire to help, not just collect a pay check. The place is new and clean. However, as it is a new …
Almost starved to death because the food was so bad. Staff was good, felt like they cared. Learned new coping skills while I was there. Thank you!
Most horrific experience of my life. Staff was rude and I did not get acceptable care at all ! Pretty much left on your own to suffer ! Only there a week by the time I left I could not even walk … they put my life at risk
Phone calls are not returned, at time of discharge they released him to a former family member that hadn’t been legal family for 6 years. The school work was not done like there web site says.
I liked that you can check yourself in on-site without going to an ER. The facility is well kept and the staff are helpful and nice. A great place to go if your in need of some help.
It’s pretty good. Only mental hospital i ever went to. I would go again. I probably will have to some time. The food wasn’t the best. But it’s all about the staff and they helped me very well. So, I will definitely reffer it to someone if they’re in a crisis.
U guys were great I feel alot better. It helped know there were alot of people with the same problems.
I just wish the loud people in the lunch room were quieter.
I came to SPBH in a very low point in my life, but was for the most part met with deep empathy and understanding. I was able to learn and practice many important skills that had previously been unknown or ignored. My outpatient experience …
If I could give 0 stars I would! Their website says they help with chemical (alcohol) dependency treatment, and yet when you go talk to them in person, they tell you that they don’t really offer that service. This place also locks you down …
This place has been the answer to my prayers for my son. They are caring and motivating unlike other places he has been. Spot on with his medical care and helping him get his life back on track. Do not go by the negative reviews.
went to visit my wife who was a patient there and on more than one occasion visiting time was shortened by 15 to 20 min. They had me show up there at noon for her to be discharged and I was there until 2:20pm waiting for them to finish all …
I was sent from a different hospital and I went in with a lot of problems and came out with more trauma. They need to actually help people instead of just forcing them to stay there in lockdown for a few weeks
If I could give negative infinity stars I would.
I was a patient here and I was there three times and the first two times I went I was restrained but I was not left with a bruise until the third time I went September 2021 they left a big bruise on me so do not send your kids here the staff will not give space to them when they think there upset
The intensive outpatient program was a great experience for me. I learned a lot of new coping skills that I didn’t know were out there for me to use. The staff are very friendly!
All of their 5 star reviews are fake . This place is always hiring because it’s falling apart . Stacey Shaw, the ghetto clinical director is busy hiring incompetent staff to care for patients. …
Walked in for the first time lady at desk was super rude oh and the waiting room was full with family’s tapping her pen slapping her paper around as like I was stupid for being here well for one no one here asked for our kids to be sick or …
Don’t go there unless you are willing to be detained under unwell.
This place saved my life. It was a few steps up from prison, but it gave me the time out from life I needed desperately. Thank you to the wonderful staff and the few friends I made while admitted.
Kelsey and Ricky are so awesome they deserve a five star.
The rest of the facility needs some serious help.
Very short staff …
Smokey Point Behavioral Hospital does it better than other related facilities, they care about their patients unlike many they understand that in 90%+ patients this is a medical problem and they do everything in their power to help …
During my stay at Smokey Point, nurse Neal helped me come out of my shell. Anyone would be privileged to have Neal in their company. Other staff members like Jamie helped me too. They made me smile, like family. I would definitely recommend Smokey Point to anyone going through trials and tribulations in their lives.
Pills from the floor. Not enough ice water. Went 13 hours without ice water. No help the first few days when I was suicidal and self harming. Extermley boring. MD that seemed like a hit and run. Couldn’t change MD when I asked. Not enough nursing staff. I’ve been to several pscyh hospitals and this one was the worst. Bad food.
The facility is very nice, but extremely short staffed. The staff that is on shift is never around. There are fights everyday, and I witnessed nurses being assaulted, and 2 of them getting concussions. The hospital only cares about make no …
I can’t believe these people call themselves helpers. My son had an appointment for 3pm arrived early and at 7pm, yes 7pm, 4 hours later he had still not been seen with no explanation for why. He finally had a meltdown and stormed out. Now …
So my boyfriend is in this hospital at the moment. Doesn’t seem like he’s getting as much help as he needs. Lots of different stories everyday. Nobody can give me the answers I need. Seems like all they care about is money. My question is …
I am a 16 year old male, and I was just discharged from this facility yesterday, and let me tell you, it was like hell for me. Most days consisted of sitting in the uncomfortable chairs in the cramped “day room” using broken crayons to …
Their staff was extremely unprofessional. My daughter is a patient there. After meeting with her therapist, he then turned around and bad-mouthed us to our already rebellious daughter. They are in a hurry to put a title on a patient …
Gloomy and depressing. Beds are hard and uncomfortable. Very small and cold rooms, only one blanket is allowed. Bread at breakfast is usually stale and the eggs are powder. Cereal and the occasional french toast are the only two edible …
Smokey Point Behavioral Health is not equipped to care for mentally ill patients. My mother was admitted with moderate psychosis as a result of not taking her medication. Her physical health was good, she was strong and marching around. She …
My daughter was admitted late Thursday evening/early Friday morning. Early Saturday morning (around 2 am.) she had to be taken to the local ER in Everett due to an adverse reaction to a change in medication. She has Tetrology of Fallot (a …
If you’re looking for meds and inconsistent care, 0 individual therapy. This is the place for you. …
What a nightmare this place is. My stay was literally horrifying.
I was recently a patient here (voluntary, major depressive disorder, in the …
Very unprofessional facility. From the admissions person who attempted to restrict non-medical communications between my child and I to the Juvenile Detention facility atmosphere most employees displayed. There appears to be a good reason …
I’m giving this 3 stars because there was more than one occasion where staff have done things completely out of line. One of them caused and entire freak out among all 3 of the adolescent units. Other than that and the food everything else was really good and it helped me so much. Also, Scott the lunch lady was my favorite staff member.
Good help for those in need of assistance. The food is great and nutritious, the staff is always available, they give you all necessities
This hospital is horrible. If you can find anywhere else to go, do it. My first visitation they brought my sister down 30min late. While we were waiting the nurse in the visitation room told us that her floor had 26 patients and only 3 …
Just spent 10 days at this facility & am truly relieved to have survived the experience. This hospital is grossly understaffed & majority of staff is untrained. …
I appreciate the experience that I have had with intensive outpatient group. I was able to improve my levels of anxiety and depression, as well as gain healthy coping skills. I 100% recommend that people take time to take care of their mental health and seek outpatient care to improve.
I have been in the outpatient program for 30 days now & I also did 7 days of impatient before I started this program…. Both programs are amazing upstairs in inpatient the doctors give you all the time and attention you need, in your time …
Can anyone tell me if they know someone that was prescribed benzos here? (Xanax, Ativan, Klonopin.) …
Ok, not all staff are terrible. The food is pretty good, the facility is decent. But I’m disgusted by Dr.Shang in my east unit I was in. I was in for suicidal idealization/attempt. They put me on 600mg of lithium. Started feeling much …
My experience with this place is absolutely the best imaginable. It’s life changing. The staff rock, the program is so easy and so obviously helpful, the methods are so up to date! I’ve had nothing but misery trying to find doctors that …
Before I begin, let me ask the “owner” to please not insult my intelligence by responding to my review the way you have others. Your patient’s safety and wellbeing is not your top priority, as evidenced by how practically everyone was …
First off, I assume if you’re looking at this review that you are trying to find help for yourself or a loved one, I hope you find the help you need, but please look at other facilities first, all reviews here are negative for a reason, of …
Do whatever you can to NOT LET your loved ones be admitted here!
All of these reviews are obviously from the staff, each 5-star has one review. A friend of mine went in, voluntarily, this week and the way that this place is run is bananas. She went in for suicidal thoughts, hoping for a therapeutic …
My son has been there for 2 days. He was involuntarily committed by my me and his dad. I read what I thought was good reviews. I have yet to speak with a nurse or a doctor. He had been put on new medication that I was unaware of. I am not at all happy about this place and will be retaining a lawyer.
The facility is severely understaffed. My experience there was one of the worst I’ve ever had. The nurses working there were awesome but management was dreadful. There was no structure set up. Patients were cursing and me calling me every …
Beware! They will tell you they can’t legally detain your child after their ‘free’ evaluation and then they won’t give your child back to you! All the evaluation is is a bunch of yes or no questions then trick the child into answering ‘IF’ …
This place does not even deserve 1 star. It is a hell hole! No one and I mean no one knows what they are doing there. No nurse, no social worker, even doctors. I have a family member that was sent there by a regular hospital because of …
As someone who is well versed in mental healthcare options in Washington, I strongly attest that this a wonderful facility. The staff really care about the patients and everyone works together to ensure a productive experience with safe …
Do not ever let anyone come to this horrible place for help. They do not help people here, they hurt people. My father had major spinal surgery and then was hospitalized here for some anxiety issue and such. He was assaulted by two staff …
My son came to this hospital confused and very ill. He was supposed to be on a court mandated 14 day hold and they let him go after 2 and a half days with a diagnosis and a prescription. He came home in pretty much the same state he left …
A family member of mine has been in there for multiple weeks, I have reached out continuously trying to have the doctor contact me in hopes together we can help my family. To this day I have not heard a single word from a doctor, they had …
Don’t. Just don’t even consider this place. The reviews about the facilities are all over the web, but I ignored them all and scheduled an assessment appointment to determine if their outpatient program could be of some use to me. …
If you are suffering from mental illness avoid this facility. I was transferred here from my local hospital 4 hours away. When I arrived they would not permit me to contact my family to let them know my whereabouts, my parents ended up …
Upon arriving, the intake process and day and a half to follow left me a little confused how long I’d be there. Aside from a bit of confusion, it was a safe environment and all the nurses and staff were so helpful and respectful to me. …
I voluntarily checked into this facility to help myself. But instead I felt even worse being treated like I was an inmate and didn’t have any freedom. This was not how me and my husband were told it was going to be. The groups were super …
I stayed here for a little over a week. It was my first time in an inpatient hospital. I am young. I was the youngest person in my unit. The staff are nice but can be triggering, they’ll yell and tell us we did something wrong. they’re …
I am grateful and thankful for that facility, I’m grateful for all that helped me out. Thankful for the medical team that assisted me, even though I was confused at first. Grateful to the man that prescribed the medication. He was able …
I did the IOP virtually and give it to stars only because of Denise . If it wasn’t because of her I would have given it zero . I almost quit . First I did the morning program and the the thearpist was unprofessional a bit . So I voiced my …
My son was released at 11: am today. With a brand new diagnosis of temporary paranoia disorder. He has been identified with schizoaffective disorder prior to his 20s. The state of Washington ranks 43 in care for our mentally disabled. I …
Communication between administrative staff, pharmaceutical, nurses, and doctors is poor. This clinic uses a paper only system which expects patients to restart treatment if transferred between floors or wards in the same building. Social …
Six weeks ago I began a journey through The Dialectical Behavior Therapy Skills Workbook. At that time I was filled with great despair and confusion. I felt invisible and unloved. Now, with these skills (tools), I am chosing to live a …
My brother was admitted to SPBH due to his bi polar disorder and recent suicide attempt. I did not know where to turn as he has been in many facilities in the area before and most had been terrible experiences. A friend recommended Smokey …
My adult son stayed at this facility for about two weeks recently and it was a very disappointing experience for both him and me. …
I give 2 stars for Kevin, if Kevin wasn’t there I’d probably give 1 star 0 if I could, honestly. I’m 13 and I went here for about 6 days. I have tics and the nurses said I was faking it, and didn’t believe me when I said I couldn’t control …
If I could give them a 0 I would. My daughter was in a time of need so we looked for help we were advised that smokey point behavioral hospital was a good step in the right direction. WE WERE ADVISED WRONG!! Our daughter was admitted …
I understand that during these unprecedented times with the pandemic, individuals are experiencing more mental health crises than ever. So, to find a good IOP program, I researched. I saw the negative reviews about this hospital and my …
I was admitted for 10 days. The staff was very good to me. In spite of the daily patient chaos, I felt safe and cared for. I was there to rest and work on my mental health plan. I left feeling much better than when I arrived. …
Did outpatient for 3 weeks. Didn’t learn anything. The class was always overpacked so it’s hard to learn. Would only get 15 to 20 minutes of real learning for a 3 hour class. Plus it felt like the person teaching us put more time into the women than the men. Don’t trust these people.
Original: If you have the option of seeking treatment at a different facility, I strongly recommend it. The staff is overwhelmed and undertrained. Therapy is scarce and the inaccessibility of care, even when requested, is nearly …
My daughter spent 10 days at this awful facility. She was “diagnosed” with adhd within 24 hours, prescribed several meds immediately, including opioids. Was told to sleep on the floor during the day if she was tired. She also reported …
Staff really doesn’t want to be there. Actually part.of them do so ill give them that. Covid restrictions sucked horribly I can’t even imagine they are a hospital. Val is a religious nut just working the other side of the system and …
Update!!!! My daughter in ICU right now because of one of the medications they prescribed!!! They did not tell me or my daughter it could affect her heart!!! …
Stay away from this horrid place if you have the choice. Nurses are too busy doing paperwork to provide any actual care, the food is DISGUSTING, and the place stinks. We had no group therapy sessions because of staff quitting for other …
Lack of communication by staff concerning pediatric patient. Patient hurt himself, received x-rays, I wasn’t told about the incident until the following afternoon. I called to receive the x-ray results and was told a third party vendor had …
I am sitting in intake right now. This place wasted 13+ hours of my life that I will never get back. …
Do not send your children here. They do not explain side effects of medication, a large amount of their staff aren’t properly trained in mental health, and they don’t give people in the LGBTQ+ community any respect at all, especially if …
One of my family members was just release from this hospital she was not given proper instruction on how to get home. They treated her less than human and that is not ok!.. They told her getting home was her problem not theirs. I …
terrible place. extremely poor in patient care and assistance. staff is disrespectful to trans youth and needs much better training in a wide variety of areas . i hope it gets shut down. maybe provide actual individual therapy to your patients instead of forcing them into a useless group session.
I have not personally been to this facility, but my girlfriend suffers from depression and anxiety and was recently admitted to this place. She has continuously called me, sobbing, begging to leave and asking for me and her family to order …
I don’t recommend this place at all I was there for a week and most of the staff were absolutely rude (excluding a few) and some of them were not considerate that everyone is going through problems. I was there for a week and I felt more …
I would not wish this place upon my worst enemy. I was not treated like a human. Listening to the screaming and the fighting every night as you fall asleep does not help your mental state. i didn’t get my clothes until the day after, i was …
I was a patient at Smokey point behavioral a couple years ago. When I voluntarily brought myself in I was told it was a 72 hour hold and that my insurance would cover my time spent there. At the 72 hour mark I was ready to leave a doctor …
Do not go here! It’s horrible! They give underage patients medication without psychologically evaluating them or alerting their parents. Also, it was very difficult for my mother to contact me because this place is basically run like a …
I will never recommend anyone to go here. Workers keep leaving.They abuse and discrimination at Smokeypoint behavioral is absurd. The current CEO is a joke (The 10th and counting since everyone leaves). They do not retain good providers, …
The staff. They are truly suffering from burnout/compassion fatigue due to lack of staff and customer care training. …
A true facility that helps those in mental distress do not steal from those sent there – and especially not underwear from female patients. …
If I could give this negative stars I would do not send your family or loved ones there this place does not give 2 s**** about their patients. Some of the doctors that I have been in contact with have even said they can’t stand that place …
Long wait which makes me not wanna kill myself anymore but also it makes me want to even more. But very nice people.
I went to Smokey Point as a 17 year old (now 18) becuase I needed mental support and care that I wasn’t receiving at home. I can honestly say that my time there was helpful, despite it only being 8 days. The Staff has endless patience and …
they’ll take your kid 3 hours away from your home. Pump them full of unnecessary medication and then threaten to call CPS saying that you abandoned your kid if you are unable to travel the 3 hour one way drive to get your kid. Place is a joke and should be shut down.
They do not help people with mental illness. Took a referred family member to seek help. After waiting 2hrs and being told that bed and help was waiting for her if we were patient. They take her for the assessment watch her slam her head …
My son has been admitted for a week and they have not given him his clothes I dropped off or a contact case to take his contacts out for OVER A WEEK!! I called to speak to someone and was asked to call back. Seriously? The reception knew …
My twelve year old was sent here after attempted suicide. This place turned out to be exactly like all the scary mental health institute movies. She was over medicated and left alone with much older teenagers which led to further trauma. At …
Your facility knows how you failed our family. Shame! People with tricare, don’t waste your money here no matter how much help you need at the moment. Find a better facility that actually cares for the well being of a teen.
Zero communication, extremely disorganized, terrible experience, slow to respond if a patient passes out, improper intake, improper medications administered, improper discharge, expect very little from this institution, zoo run by monkeys, …
I went here in both December and April, pretty average for a behavior hospital. The bad reviews, like being overdrugged, really expensive, more trauma then when came in, all true, but that’s really all psychiatric in-patients. Much like a …
I am pretty disappointed. My son was there and came home with cuts all over himself. I don’t know what he had access to, to be able to self harm but it’s very concerning. I was not given notice of discharge by staff as I attempted to …
Worst mental hospital I’ve ever been to, the staff only used my preferred pronouns when I was around and none of the staff cared when a kid 4 years older than me was touching me inappropriately. If you need to send your kid somewhere I’d recommend Mary bridge, it’s down in Tacoma. I’ve also heard good things about Seattle Children’s.
My friend went here and suffered severely. It basically functioned as a prison to the point where they would control when you could use the bathroom. The food caused horrible digestive problems and tasted awful. Overall, I feel very sorry for anyone who has to bear the burden of staying at this institution.
I went there voluntarily thru an ER in Seattle.
As soon as I got there, the staff put me in a cold room while I waited for an admitting nurse to talk to me. …
when I had stayed there due to suicide attempts they seriously neglected all of us. the only thing we could do was color. the blankets didnt provide any warmth, the doors kept open with lights beaming at our eyes when we try to sleep, techs …
I was in there for about a week, I’m 15 and was there for a suicide attempt. I volunteered to go for emotional support but I got the opposite. “Counseling/therapy” was a once in awhile 5minute questioning. The schedule was pretty decent. …
I worked here, and am not shocked at the reviews, however there are a few things to take into consideration when you or your loved one becomes a patient at this hospital. …
Went to go pick up my roommate and he told me he skin open his toe and they did nothing to care for it or him.went to go get his meds and they were never called in and he keeps calling and all he get is there trying to get his provider to …
They treated me sub human.
Almost no actual therapy. Misgendered constantly. Didn’t feel safe. Not safe for LGBTQ people or people with physical disabilities. Stay safe.
If I could give negative stars I would.
This place was absolutely unhelpful and traumatic.
I was going through a very rough time with severe depression and physically …
My daughter in law went there four weeks ago. She was there for eight days. She didn’t have a very positive experience there. Two weeks after leaving this facility she took her life.
If I could give less i would. this place is not trauma informed at all. what it is is a joke, if the punchline was a 16 year old girl screaming her lungs out because they’re forcing her to be alone. Behavioral health is not sedation but i …
I called Kaitlyn at intake after being referred to you by United Healthcare. Kaitlin pretended not to know anybody by that name. Only after I told her who talked to her about me would she acknowledge that she is Kaitlin. Then she …
I was in the IOP women’s program. Lydia is extremely insightful and the master at reframing situations to reflect the positive steps we took and the DBT skills we used in real life situations. She has created a safe and supportive space …
One of my good friends stayed here and we talked often on the phone. Not sure why it’s so difficult to be transparent and open with your patients, who are paying you or having their insurance pay you. Don’t work in healthcare if your …
I would like to complain about a lack of staff to adequately give appropriate care. which is the right of every patient. Which is stated in the bill of rights for patients in Washington state. It also states that every patient is owed the …
My daughter has been through this facility 2 times and each time was worse then the last. Besides the charge nurses who were awesome, the rest of the staff was unresponsive and downright dismissive. The therapist Tyron refused to call and …
It was very unsafe there were multiple fights and they did nothing about the person who was starting them. Last night when I was there their were two people banging there head and the staff stood there like idiots all they did in that …
About to have a covid outbreak. They do not provide care. Contracted covid here and was not given medical attention and zero care was taken to inform or protect other patients. Had to contact my primary care once I got out to get an inhaler …
As a minor (15) there I felt unsafe there, there was no therapeutic help, we mainly ate and watched TV the adults didn’t pay enough attention which caused major issues between kids. I feel like some of the staff were not educated the way …
My 12 year old child is in there they have gave me no information on her besides can we try this medication. 2 times I was not even informed on what they gave her. Then I asked to speak with who has been working with her. To only get the …
the workers go off kids rumors, they called cps because my dad wouldn’t let them keep me in and put me in a 8month treatment, staff has favorites. and another treatment place they called and told them about me without permission, had called …
The personnel seemed kind and helpful overall, but I discovered potentially serious shortcomings regarding medication management which they said they would investigate. I do very much appreciate the acknowledgment letter regarding the …
Negative stars. My daughter was admitted late Sunday night / early morning Monday. She called me at 10am or so today that she didn’t like it there and didn’t care for her provider. She was cold when she went to bed and was only given one …
The intake process was traumatic and the staff were largely unhelpful (although some individuals were good). I went here for an extreme panic attack that had lasted several days, self harm, and suicidal ideation. After talking to a staff …
Went here (voluntarily) in 2019 after a bad breakup. Was in the same underwear for 3 days even though i asked for some fresh underwear they for some reason couldn’t give me any. Parents brought some the 2nd day and it took them almost 2 …
I had the best experience at Smokey Point this past week that I’ve ever had at any behavioral health facility I’ve ever been to. Lovely, caring, compassionate staff. Yes, they are overwhelmed by the mere volume of patients and …