FIRED for asking why what? Whe did i? Why? Sorry for the pug mug guys. Semi kidding & alleged for legality purposes but ouch no reason to give but they did meet my standards– I didn’t meet theirs. I said I’m afraid if I ask they’ll dire me …
I’ve been struggling with a severe skin issue for about a year, now. It’s all over my face, and it causes a lot of anxiety and self consciousness. I’ve tried several medications through my doctor and none have worked, while some have made …
I could type up a much needed lengthy review stating how poor my experience was…but from the ones Im reading and the people Ive spoken with I think the general public has a handle on how this place really is.
Good service but extremely expensive. I should have got a committed price up front. They charged $516 for a mole removal when my doctor would have charged $114.
Staff is very friendly and professional.
Love the free skin cancer screenings they offer throughout the year. Doctors and nurses are professional and caring.
Dr Jefferies practices outside his expertise. This guy needs to go back to school. Botched is a great term for what he did to me during both the first and then later revision attempt. …
The doctor who shall remain nameless was incredibly rude and abrasive towards my wife. From what she told me, it was borderline demeaning. Incredibly disappointed with the level of service as I had heard glowing reviews before.
Love doctor Soderstrom, Very professional and takes his time. Office staff is professional and friendly as well. Waiting time was minimal and the atmosphere provided is first class.
Thank you Dr. Soderstrom, Associates, & Staff for ALWAYS doing your best to accommodate our appointment date/time requests and more importantly providing top notch care! You have helped us more than you will ever know! Much appreciated!
After deciding to have SmartLipo after being told it was the procedure that would address my issue, I had doubts once in the “operating room” on site, not particularly tidy, I should have known then, but after Dr. Jeffries once done, the …
Very pleased with the promptness with which I was offered an appointment and with the efficiency I experienced when I arrived. Follow up treatment has been by kindly professionals. I am confident I am being well cared for.
I went in and asked about breast augmentation, and was told “we don’t work on transgender people”. I was not asked any other questions about my medical history or the fact I’ve been on Hormone Replacement Therapy for almost 3 years. I was ready to write a check today.
Soderstrom Skin Institute is a wonderful place to go for anything from make up to laser surgery. Every time I go the staff is very helpful, respectful and courteous. They are also the best at skin cancer detection. They are one of the only …
I went there for a skin rash. The nurse was more professional than the doctor I only saw for 2 minutes. He walked into the room looked at my rash on my leg wrote a prescription told the nurse to give me a shot an walked back out the door. I personally will never go back to them again
I loved that they got my daughter in right away (Morton location) and we’re great with her! She has leukemia and had an infection on her skin that came from having a compromised immune system..they explained everything that they were doing and made sure she was very comfortable.
Went in for a screening….I understand they have some days when they are complimentary…..I haven’t been to Dermatologist….for quite awhile…my experience then… was top notch Dr Taulbee set the bar pretty high….my visit at …
I had a biopsy here under Dr. Kentosh, and I received excellent service. He was extremely helpful in explaining things to me in a simple way, and was efficient with his time given his busy appointment schedule. I was very satisfied with the care I received and would recommend Dr. Kentosh to everyone.
I have been battling head lice for a couple months now and after trying almost all of the OTC treatments, going to urgent care to see a doctor and many, many, many home remedies, a family member recommended Soderstrom. She said she had been …
I was quite happy with Dr. Soderstrom’s diagnosis of my skin problem. He was confident in his diagnosis and proved to be accurate as I followed his instructions and I have had no issue since. I can say with 100% degree of certainty that if I ever have a major skin issue, he will be the first physician I call.
Ann Stratton, the cosmetic nurse, is an amazing asset to the Soderstrom Skin Institute team. Not only do I value her opinion, I truly trust her medical cosmetic skills based on her clinical experience and knowledge of all the products she …
Dr. Kentosh was great but the wait time was ridiculous. Follow up appointment, which lasted a total of 5 minutes and could have easily accomplished the same thing as a phone call, was at 2:15 and I wasn’t seen until well after 3:00. Same …
More about beauty it seems anymore here. I was uncomfortable did not feel like my situation was taken seriously. My dr was more interested in the nurse and her feelings in the room and didn’t notice how scared I was and didnt care about …
Generally Carl Soderstrom has good highly trained folks . This time , my appointment was canceled without letting me know. Not by e- mail , text , US-Mail or phone. Maybe Carl is expanding so fast,he cannot keep up.
Don Shay
I would give them zero stars if I could when it comes to their communications. My daughter is supposed to have surgery on 2/9/21 at Proctor with Dr Jefferies. Here it is 45 minutes until they close on 2/8/21 and they have yet to call with a …
On 11/13 I had to have 2 cancerous spots removed from my nose. I was not looking forward to any of it but when we got there and met Dr. Kentosh, Jenna, Brenda and Brittany they put me at ease and made a not so great procedure not so …
Some of the staff is pretty rude. You can tell that the Dr’s don’t really care about their patients just by the way they look at you when they walk in the door. I think I’ve only met 3 nice employees. …
My dad and I have both had great experiences with Dr. Carl Soderstrom and his staff. They are friendly, informative and thorough! We attended one of their free skin cancer screenings to have them look at a couple spots. My dad’s spots were …
I made an appointment for a small not on my head and some spots on my body that I had concerns with. I said at the time of my appointment that I thought it was a cyst. When I was checked out they froze one of the spots on my body. As for …
I started with skin tag removal and I’m pretty sure the Dr only said 5 words to me and then he was zap and out the door.
I made an appointment with Brooke and adore her. She really spent the time to …
Dr Gerlach is absolutely amazing and did what two local plastic surgeons said what they were suppose to do. I couldn’t ask for better results or better staff. Across the board everyone was amazing and always treated me with the most respect a patient could ask for.
I want to redo a previous review. I am very thankful for the way that Soderstrom approached my wife’s cancer treatment a number of years ago. Because of their quick and comparatively non-invasive treatment, we were saved from long term …
I have zero complaints. Dr. Gerlach was GREAT, very easy going and all the staff there were very nice, welcoming and always had a smile on their face. They we’re all very helpful. I would 100% recommend Dr. Gerlach and his team at Soderstrom. Thank you all for such a great experience!!!
Wait times are routinely over an hour. When I went in for my skin check I had to remind the doc to look at the back of my legs! They are always late and always rushed. …
Utterly ridiculous. Called and was told they only had an opening 3 months in the future. So i said I’d find another dermatologist I don’t need to wait around. They said they’d squeeze me in. First visit, waited for appointment , 20 min …
Dr. Gerlach was attentive and patient. He answered my many questions and really took the time to make sure I understood what the surgery and recovery would be like. I would highly recommend him and am very pleased with my surgical outcome. He did a fantastic job .
Tried to make an appointment at the Peoria location at the end of june. I was told that as a new patient, i’d have to wait until the end of December. This is unacceptable. I’d have to wait 6 months to find out if I possibly have skin cancer? Pass.
I saw Dr. Kintosh for the first time yesterday, and wanted to take a minute to comment on what an excellent experience it was. It was clear right away that he was extremely knowledgeable in his discipline, as well as in dermatology-adjacent …
I would give zero stars if I could. The doctor barely talked to me before prescribing a medication and sending me out the door. To make matters worse, what he prescribed did not effectively help my issue. I’m not surprised by this with how …
Dr. Gerlach and his staff are amazing!!! I had a blepharoplasty procedure. Very pleased with the results!! He is very thorough and caring!! His pre/post-op nurses are the best! Made me feel very comfortable!!
Great treatment, but the billing and insurance verification department is in serious need of improvement. I trusted their staff that completed an pre-estimate of my costs for a preventative procedure. I stated if the cost was in this range, …
Had to wait 45 minutes past our appointment time before we even was brought back to the room. This was for my 15 year old daughter being seen for spots on her knee and back of her leg. During exam Doctor asked her to stand up and pulled …
I’ve had positive experiences every time I’ve been here. From the appointment staff at the front desk, to the nursing staff, to the doctors and mid-level practitioners, to the billing office I was treated professionally, with respect, and …
FIRED for asking why what? Whe did i? Why? Sorry for the pug mug guys. Semi kidding & alleged for legality purposes but ouch no reason to give but they did meet my standards– I didn’t meet theirs. I said I’m afraid if I ask they’ll dire me …
I’ve been struggling with a severe skin issue for about a year, now. It’s all over my face, and it causes a lot of anxiety and self consciousness. I’ve tried several medications through my doctor and none have worked, while some have made …
I had a cyst removed, this is my follow-up.
Always found the staff here to be caring and friendly whenever I’ve seen them.
Great place anf the staff are very friendly. My family has been going here for 2 years.
Excellent experience!
Staff was friendly and courteous.Will definitely be going back and recommend it highly.
I had a horrible experience with the doctor I cried all the way home I will never go back!
Such attention to detail, they meet you where your needs are. Great place with great people who work there.
Dr. John is a kind, professional and he always look happy.
They were able to get me in quickly to address a problem cyst that was causing me pain.
Long wait times. Have waited over an hour before just for a 5 minute apt. Dissatisfied with their client interaction.
Dr. Lomax and staff did a fantastic job in treating me. A+ service!
They have a great staff of caring Dr.’s and Nurses!!
Excellent service, friendly staff. The services provided are the best and not just at one location. 5 stars indeed.
I could type up a much needed lengthy review stating how poor my experience was…but from the ones Im reading and the people Ive spoken with I think the general public has a handle on how this place really is.
The staff at Soderstrom is very friendly and knowledgable. They are always willing to be helpful to the clients and address their needs.
Good service but extremely expensive. I should have got a committed price up front. They charged $516 for a mole removal when my doctor would have charged $114.
I’ve always had great experience every time I’ve been in! can’t not say enough good things! Michelle Roth is amazing.
Waiting for your scheduled appointment is rather long. Doctors seem very anxious to find something to remove.
Staff is very friendly and professional.
Love the free skin cancer screenings they offer throughout the year. Doctors and nurses are professional and caring.
Dr Jefferies practices outside his expertise. This guy needs to go back to school. Botched is a great term for what he did to me during both the first and then later revision attempt. …
The doctor who shall remain nameless was incredibly rude and abrasive towards my wife. From what she told me, it was borderline demeaning. Incredibly disappointed with the level of service as I had heard glowing reviews before.
Love doctor Soderstrom, Very professional and takes his time. Office staff is professional and friendly as well. Waiting time was minimal and the atmosphere provided is first class.
Thank you Dr. Soderstrom, Associates, & Staff for ALWAYS doing your best to accommodate our appointment date/time requests and more importantly providing top notch care! You have helped us more than you will ever know! Much appreciated!
After deciding to have SmartLipo after being told it was the procedure that would address my issue, I had doubts once in the “operating room” on site, not particularly tidy, I should have known then, but after Dr. Jeffries once done, the …
Very pleased with the promptness with which I was offered an appointment and with the efficiency I experienced when I arrived. Follow up treatment has been by kindly professionals. I am confident I am being well cared for.
I went in and asked about breast augmentation, and was told “we don’t work on transgender people”. I was not asked any other questions about my medical history or the fact I’ve been on Hormone Replacement Therapy for almost 3 years. I was ready to write a check today.
Soderstrom Skin Institute is a wonderful place to go for anything from make up to laser surgery. Every time I go the staff is very helpful, respectful and courteous. They are also the best at skin cancer detection. They are one of the only …
I went there for a skin rash. The nurse was more professional than the doctor I only saw for 2 minutes. He walked into the room looked at my rash on my leg wrote a prescription told the nurse to give me a shot an walked back out the door. I personally will never go back to them again
I loved that they got my daughter in right away (Morton location) and we’re great with her! She has leukemia and had an infection on her skin that came from having a compromised immune system..they explained everything that they were doing and made sure she was very comfortable.
Went in for a screening….I understand they have some days when they are complimentary…..I haven’t been to Dermatologist….for quite awhile…my experience then… was top notch Dr Taulbee set the bar pretty high….my visit at …
I had a biopsy here under Dr. Kentosh, and I received excellent service. He was extremely helpful in explaining things to me in a simple way, and was efficient with his time given his busy appointment schedule. I was very satisfied with the care I received and would recommend Dr. Kentosh to everyone.
I have been battling head lice for a couple months now and after trying almost all of the OTC treatments, going to urgent care to see a doctor and many, many, many home remedies, a family member recommended Soderstrom. She said she had been …
I was quite happy with Dr. Soderstrom’s diagnosis of my skin problem. He was confident in his diagnosis and proved to be accurate as I followed his instructions and I have had no issue since. I can say with 100% degree of certainty that if I ever have a major skin issue, he will be the first physician I call.
Ann Stratton, the cosmetic nurse, is an amazing asset to the Soderstrom Skin Institute team. Not only do I value her opinion, I truly trust her medical cosmetic skills based on her clinical experience and knowledge of all the products she …
Dr. Kentosh was great but the wait time was ridiculous. Follow up appointment, which lasted a total of 5 minutes and could have easily accomplished the same thing as a phone call, was at 2:15 and I wasn’t seen until well after 3:00. Same …
More about beauty it seems anymore here. I was uncomfortable did not feel like my situation was taken seriously. My dr was more interested in the nurse and her feelings in the room and didn’t notice how scared I was and didnt care about …
Generally Carl Soderstrom has good highly trained folks . This time , my appointment was canceled without letting me know. Not by e- mail , text , US-Mail or phone. Maybe Carl is expanding so fast,he cannot keep up.
Don Shay
I would give them zero stars if I could when it comes to their communications. My daughter is supposed to have surgery on 2/9/21 at Proctor with Dr Jefferies. Here it is 45 minutes until they close on 2/8/21 and they have yet to call with a …
On 11/13 I had to have 2 cancerous spots removed from my nose. I was not looking forward to any of it but when we got there and met Dr. Kentosh, Jenna, Brenda and Brittany they put me at ease and made a not so great procedure not so …
Some of the staff is pretty rude. You can tell that the Dr’s don’t really care about their patients just by the way they look at you when they walk in the door. I think I’ve only met 3 nice employees. …
My dad and I have both had great experiences with Dr. Carl Soderstrom and his staff. They are friendly, informative and thorough! We attended one of their free skin cancer screenings to have them look at a couple spots. My dad’s spots were …
I made an appointment for a small not on my head and some spots on my body that I had concerns with. I said at the time of my appointment that I thought it was a cyst. When I was checked out they froze one of the spots on my body. As for …
I started with skin tag removal and I’m pretty sure the Dr only said 5 words to me and then he was zap and out the door.
I made an appointment with Brooke and adore her. She really spent the time to …
Dr Gerlach is absolutely amazing and did what two local plastic surgeons said what they were suppose to do. I couldn’t ask for better results or better staff. Across the board everyone was amazing and always treated me with the most respect a patient could ask for.
I want to redo a previous review. I am very thankful for the way that Soderstrom approached my wife’s cancer treatment a number of years ago. Because of their quick and comparatively non-invasive treatment, we were saved from long term …
I have zero complaints. Dr. Gerlach was GREAT, very easy going and all the staff there were very nice, welcoming and always had a smile on their face. They we’re all very helpful. I would 100% recommend Dr. Gerlach and his team at Soderstrom. Thank you all for such a great experience!!!
Wait times are routinely over an hour. When I went in for my skin check I had to remind the doc to look at the back of my legs! They are always late and always rushed. …
Utterly ridiculous. Called and was told they only had an opening 3 months in the future. So i said I’d find another dermatologist I don’t need to wait around. They said they’d squeeze me in. First visit, waited for appointment , 20 min …
Dr. Gerlach was attentive and patient. He answered my many questions and really took the time to make sure I understood what the surgery and recovery would be like. I would highly recommend him and am very pleased with my surgical outcome. He did a fantastic job .
Tried to make an appointment at the Peoria location at the end of june. I was told that as a new patient, i’d have to wait until the end of December. This is unacceptable. I’d have to wait 6 months to find out if I possibly have skin cancer? Pass.
I saw Dr. Kintosh for the first time yesterday, and wanted to take a minute to comment on what an excellent experience it was. It was clear right away that he was extremely knowledgeable in his discipline, as well as in dermatology-adjacent …
I would give zero stars if I could. The doctor barely talked to me before prescribing a medication and sending me out the door. To make matters worse, what he prescribed did not effectively help my issue. I’m not surprised by this with how …
Dr. Gerlach and his staff are amazing!!! I had a blepharoplasty procedure. Very pleased with the results!! He is very thorough and caring!! His pre/post-op nurses are the best! Made me feel very comfortable!!
Great treatment, but the billing and insurance verification department is in serious need of improvement. I trusted their staff that completed an pre-estimate of my costs for a preventative procedure. I stated if the cost was in this range, …
Had to wait 45 minutes past our appointment time before we even was brought back to the room. This was for my 15 year old daughter being seen for spots on her knee and back of her leg. During exam Doctor asked her to stand up and pulled …
I’ve had positive experiences every time I’ve been here. From the appointment staff at the front desk, to the nursing staff, to the doctors and mid-level practitioners, to the billing office I was treated professionally, with respect, and …