Internet service provider, Softcom Internet Communications, Inc.
Softcom provides high speed internet where others fail to go. Get high speed internet in rural areas. 4G LTE high speed internet with unlimited usage. See more
My family pays for 7 mb/s speeds and a good majority of the time we’re lucky to even have a tenth of that. Discounting the near daily loss of internet connection, I’m having trouble finding reasons to stay with this company beyond the fact …
The service is terrible. The system slows down to almost nothing several times a day and nightly. The signal always seem to fail after business hours or on weekends. I can never go on vacation without loosing my internet and my security …
It was grossly overpriced for an unreliable connection. We had to reset our POE adapter mutliple times a day. Customer service was really no help to us. It cost close to $300 for installation (keep that in mind). They leave the mast on your …
If you get a survey and they say you get something for doing it. Don’t expect to get anything. It will just go to error page. we have had service with Softcom for many years. It is not what I had hoped for but they are the only service out …
The service is not worth the amount we are being charged. We have to call all the time to get them to un-throttled the service. The streaming is terrible and is buffering is maddening. No 24/7 customer service for technology issues and …
I have been with Softcom for 5+ years now. I pay $159.99 every month for half of their service. My internet is constantly dropping. Every time I call in, when I can because they do not have 24/7 tech support, it’s always a problem with my …
I’ve been with Softcom Communications for probably about 6 years or so. Their technology is always improving. Loving their new 4G LTE connection. The connection is more stable vs what I had prior. We have occasional downtime, however …
I would not suggest this internet to anyone , poor service and customer support . Internet is extremely slow for what you pay for . I would suggest a different route if available
Price too high for the speed you get 10 times more expensive and 10 times slower, by todays average. This is what happens when there is no competition money first customers last. Got Starlink Internet 5/22 …
Ive read alot of complaints on here about how terrible the service is. I really believe that most people’s problems are due to their own equipment or user error. Sure its expensive internet compared to other ISPs however if you live out of …
What you have all said has also been true for our family!
My 5 stars today go to the techs who have come to my house to fix, reset, replace….. many times. We have always had great quality techs come from Softcom. …
8gb down shouldn’t cost over $100/month. Their field employees are tech assistants are always kind and helpful when I call, but if whoever makes the company decisions really believes 8gb/s down is worth $106 when it’s never consistent, …
This is the worst internet service on the planet!!!!! Holiday weekend, we have no internet service and they are closed for the weekend! Save your money people they stink! We’re moving on
By far the worst internet I have ever had this misfortune of being forced to pay for. The only reason they are in business is because they are able to con rural customers with double the price of any in town competition. The vast majority …
I have NEVER had good internet service since day 1. They just raised the price and the internet connection is the same. The tower, which can be seen from my home is down from the storms. So basically we are paying for a service we do not have. I am actively looking for another internet company.
We didn’t have service for quite a bit after the Acampo tower was damaged by storms and then replaced. After letting them know that it still wasn’t working, they came out here the next day to see what was up. Also, we now have upgraded to …
moved here recently. there hasn’t been an entire week without the internet going down. it takes 1 minute to load a 20 second youtube video, 10+ days to download any AAA game above 60GB, 10 seconds to rewind 5 seconds on any streaming …
I was very surprised to see two Softcom employees show up last night in the dark of night with this wind and weather blowing so bad. I stood there in disbelief as one of the Softcom employees put on his tower climbing gear and proceeded to …
My family pays for 7 mb/s speeds and a good majority of the time we’re lucky to even have a tenth of that. Discounting the near daily loss of internet connection, I’m having trouble finding reasons to stay with this company beyond the fact …
The service is terrible. The system slows down to almost nothing several times a day and nightly. The signal always seem to fail after business hours or on weekends. I can never go on vacation without loosing my internet and my security …
It was grossly overpriced for an unreliable connection. We had to reset our POE adapter mutliple times a day. Customer service was really no help to us. It cost close to $300 for installation (keep that in mind). They leave the mast on your …
If you get a survey and they say you get something for doing it. Don’t expect to get anything. It will just go to error page. we have had service with Softcom for many years. It is not what I had hoped for but they are the only service out …
The service is not worth the amount we are being charged. We have to call all the time to get them to un-throttled the service. The streaming is terrible and is buffering is maddening. No 24/7 customer service for technology issues and …
I have been with Softcom for 5+ years now. I pay $159.99 every month for half of their service. My internet is constantly dropping. Every time I call in, when I can because they do not have 24/7 tech support, it’s always a problem with my …
I’ve been with Softcom Communications for probably about 6 years or so. Their technology is always improving. Loving their new 4G LTE connection. The connection is more stable vs what I had prior. We have occasional downtime, however …
I would not suggest this internet to anyone , poor service and customer support . Internet is extremely slow for what you pay for . I would suggest a different route if available
Price too high for the speed you get 10 times more expensive and 10 times slower, by todays average. This is what happens when there is no competition money first customers last. Got Starlink Internet 5/22 …
Ive read alot of complaints on here about how terrible the service is. I really believe that most people’s problems are due to their own equipment or user error. Sure its expensive internet compared to other ISPs however if you live out of …
What you have all said has also been true for our family!
My 5 stars today go to the techs who have come to my house to fix, reset, replace….. many times. We have always had great quality techs come from Softcom. …
8gb down shouldn’t cost over $100/month. Their field employees are tech assistants are always kind and helpful when I call, but if whoever makes the company decisions really believes 8gb/s down is worth $106 when it’s never consistent, …
This is the worst internet service on the planet!!!!! Holiday weekend, we have no internet service and they are closed for the weekend! Save your money people they stink! We’re moving on
Anthony and colleague were professional, efficient, and courteous. Installed new equipment and restored service.
By far the worst internet I have ever had this misfortune of being forced to pay for. The only reason they are in business is because they are able to con rural customers with double the price of any in town competition. The vast majority …
Been with this local company for more than 15 years. Service has been consistent and supports all my devices. I especially enjoy the UNLIMITED DATA.
I have NEVER had good internet service since day 1. They just raised the price and the internet connection is the same. The tower, which can be seen from my home is down from the storms. So basically we are paying for a service we do not have. I am actively looking for another internet company.
We didn’t have service for quite a bit after the Acampo tower was damaged by storms and then replaced. After letting them know that it still wasn’t working, they came out here the next day to see what was up. Also, we now have upgraded to …
moved here recently. there hasn’t been an entire week without the internet going down. it takes 1 minute to load a 20 second youtube video, 10+ days to download any AAA game above 60GB, 10 seconds to rewind 5 seconds on any streaming …
I was very surprised to see two Softcom employees show up last night in the dark of night with this wind and weather blowing so bad. I stood there in disbelief as one of the Softcom employees put on his tower climbing gear and proceeded to …