Solar Sanitation, Inc. is a family-owned business that prides itself on superior customer service, community involvement and affordable prices. The … See more
Love love this company! Very professional and they work with u! They also have the best prices around! I would definitely recommend using this company over any other trash removal! Thank u all for the great work!
You cant beat the price, I was paying so much more for the same service.
Nowadays with everything going up in price it is so nice to find a company that is so affordable.
For some reason they miss pickups. I call…and no one can tell me why, the office seems confused as to why it wasn’t picked up. Has happened twice now. Getting tired of it
When we moved we changed are address with them and they came three times to pick up and not on are pick up day we keep calling and complaining and still not now there billing us for service that we hadn’t received we canccecan service now they won’t pick there cans up they suck
Absolutely terrible service, never come at even close to the same time of day and left several bags of trash after yard work. HIGHLY RECOMMEND SPENDING YOUR MONEY ELSEWHERE!!!
They drive right by your trash sitting at the curb. When you call the office they just tell you call back if its still out the next morning. Why pay for a service you don’t get
Came speeding through my neighborhood at 730 in the morning on a saturday hitting tree limbs and peoples stuff on the side of there yard very un professional
I have been using them for a few months and I am completly dissatisfied with service they keep skipping my trash pick up I would not recommend them to anyone and will be switching to another company that will pick up my trash when they say they will and appreciate my business
Garbage company’s are like anything else it’s not going to be perfect workers , management ,ceo you leave one company and pick up the same problems it’s sad but true. Sometimes I wonder how do you guys even pick which company when they all have the same complaints on there reviews lol
Our neighbor uses them and they come at 5:40am and back the whole way down the street beeping and wake everybody up. County rules state they are not allowed before 7am. They were contacted regarding this and we were told too bad. Call to County to report them is next.
Excellent Company…same men for 6 yrs I have had them, same time each pickup, never leave a mess, Teresa customer service excellent, I am 100% satisfied
They’re horrible they do not pick up my trash when they’re supposed to… Like today for example, it’s still sitting there by street…but my neighbors all their trash cans are flipped upside down!!!….. this is the 5th time time it’s …
I was not expecting them to cone and pick up my broken work bench today and they did! Man these guys are awesome and really know about service! Thank you!
They refused to provide me with service because the previous owner of the home did not pay their bill. This was after finally getting though to them on the phone after leaving message which was not returned.
Terrible customer service. Don’t ever start service with them. If you do, expect to waste a lot of your time and never find a reasonable solution.
If you do get someone to answer the phone, chances are they won’t be able to …
Truck number18 needs to drive n pick up the trash with the flow of traffic n not against causing cars to speed pass while people are trying to walk their dogs not to safe but other than that seems like an okay company
Nice experience with the 2 people I spoke with. Never got phone calls back when I left messages. Recycling was never picked up, never received recycling bin. Overall customer service was a miss
The no show days for pickup are becoming habitual. The only thing that is consistent is the monthly bill. Giving service like this, why are you wasting your time advertising on baynews 9? I don’t get it.
I’ve been working with solar for a long time mowing with solar at my mother in laws the men that pick up my trash are awesome they are respectful and will help me if and when we need them I want to say thank you first great service and being so very nice I look forward seeing you guys every week thank you
These guys are GREAT. They will pick up almost everything. The only time they did not show is when neighbors park their vehicles obstructing them from getting to my house. They called me and explained.
I have always been very happy with my service with Solar Sanitation. They are very polite, always have picked up my trash. I would recommend them to anyone
Very dissatisfied! After my trash was not picked up on my scheduled day, I called, they said they will certainly be sure it is picked up on the next scheduled day…well it wasn’t, so I called again and left messages…no call back. Then I …
I haven’t had any issues with them. Never missed pickups and the guys that get the trash are always saying hi and honking the horn for my kid. Haven’t had to use customer service so I can’t speak to that.
I am not sure about the complaints on them not picking up trash. I have been a customer for years. There has been the occasion when we were overlooked and they sent someone out the same day. There is always someone there to answer their local # during regular business hours and they have never been anything but helpful.
My garbage men are awesome. Customer service is awful. No one answers the phone. . . . “MSN email” Really?? You have a website. Use the domain to at least give the illusion you know what’s up. Just called. . . Voice mail is now full. Amesome ;-/
If you like the smell of trash left out for days this is the company for you. We have called multiple times to tell them they are not picking up our trash…… They have no customer service and when you finally talk to someone to tell them your trash wasn’t picked up…… you guessed it they don’t pick it up the following trash day.
If there was an option for 0 stars I would have. From the voicemail system, to the operations manager, to the pickup service, people there just pass the buck and hope someone fixes the issue. This company fails and this isn’t a very tough …
The crew that comes through Greenbriar neighborhood are the best! My boys go out every Monday and Thursday to say “hi” and they ALWAYS greet them with a honk and a handshake! Incredible people!
Our driver Joe is amazing. He has no problem getting out of the truck to help load the truck. My cans are always put back neatly with the lids back on.. great people
If I could give a worse rating, I would. I set up our service to begin on October 20. We’ve put our trash out on trash days and no pick up yet. I’ve been trying to call them for the past week, and i can’t get a live person on the phone. …
Customer service is gone, I call and leave messages and dont get a call back, I even reached out to them in email and havent got a response. My trash has not been picked up on several occasions, and when it doesnt get picked up the day its …
We have to call every week and let them know they are only picking up our garbage once a week. They skip Monday’s every week. I receive the same answer every time I call. Let me text them. Still no pick up. I am changing to waste connections they are$20.00 cheaper and provide a garbage and re cycle can.
If I could give zero, I would. Watched the driver go right by the house and not pick up a single item. Called and was told by Teresa that a) the driver would not be back today, and b) no refund would be given. She then hung up on me. TERRIBLE service, and I suspect their positive reviews are employees or fake.
After reading some of the other reviews, I’m not sure who at the office they were talking to. The customer service on the phone has always been very friendly and apologetic when mistakes happen. I will agree, they do not return phone calls or voicemails I left. The guys who pick up the trash have always been nice.
We have had Solar Sanitation service for about a year. They have missed picking up our trash on scheduled trash days several times. When you call the office number, rarely does anyone answer, nor returns a call after leaving voice messages. Looking for another provider now….
Great service! Lowest price in town! They take all the trash and don’t leave the “flyaway s”!! Lately they have been raising their rates. Still lowest in town however by a margin of only $5.00. Please, Please don’t raise your rates any more. I really like your service and don’t want to switch. Thanks. 🙂
So far so good. They missed us on our 1st day but realized and came the next day. They always wave and honk for my grandkids. Lady on phone super nice!
They are the best. Ken and Carey are awesome. I have nothing but good things to say about them. So much so that I got my daughter to switch to them as well. Thank you Ken and Carey for your great service.
Wow! I was surprised to see I wasn’t alone with not getting my trash picked up amd how often it happens! Yesterday was the third time and we have only been using Solar Sanitation for 5 months. I am shocked it happens to so many people. Only …
You guys used to be great! When I had issues I could email or call and you would take care of what would go wrong. But now I email you with pictures how disrespectful this Monday guy throws my garbage can not only into the truck as if it was garbage itself, but also throws it on the ground when done. I’m super aggravated!!!
Does not return phone calls. The office manager is extremely rude and did NOTHING to remedy my concerns with our missed trash pick ups. She only spoke over me and argued with me on the phone that they’d just be there the next pick up day. …
If I could give zero stars I would. WORST SERVICE. We pay for trash pick up, and we do not get our trash picked up! (Have also previously paid for recycling as well but they consistently forgot to pick it up so we cancelled). They forget us …
I have been a customer for years. I would recommend this sanitation service to everyone. Exceptional folks from they guys on the truck to the pros in the office. Everyone is polite and if there is a problem, they strive to get it resolved quickly.
I paid for 3 months ($75) and when I called to cancel at the end of the 2nd month, I was told they DON’T REIMBURSE!! I cancelled because my garbage isn’t picked up until 5pm each time, which is ridiculous. I understand someone has to be …
Hasn’t picked up our recycling in over a month and sometimes they don’t grab the trash either. Not sure what’s going on. Thought I was putting the can out too late(7:00am) so last few weeks been putting it out the night before but they …
If I could give negative stars, I would. I spoke to a “supervisor” Teresa who is the rudest person I have ever had the displeasure of speaking to. I did not get my garbage picked up because of their mistake and when I called, this …
This time they didn’t even drive down my street, no pick-up. No own answers the phones or calls you back. This company used to be Great, that’s why I went with them. Now they throw my cans in the street, where cars can hit them. What’s …
Terrible service! We started paying for Solar Sanitations over 2 weeks ago at our new house, and have put out our bins by the road the night before every trash day, and have watched them drive right by. My wife called to politely inform …
Friendly workers! Always picks up on time and never leave a mess. The lids are put back neatly on the cans before they leave and they work quickly. I liked when the people do the picking up and tossing vs the truck picking up the can to …
First off I’d Like to say if the positive reviews here looked any more bogus then they do like someone working for this company wrote them i would have to PUKE! Now! Well I had this company for residential trash pick up for about a month …
Solar Sanitation is new to us – they just started in our neighborhood in July. My husband and I are always so pleased with how neat they are, and so surprised when they stack our cans neatly and take them up the driveway. That’s above and …
Awesome office staff…refunded money me when I was wrong…
Never missed a day of pickup, and fellas on the truck several times came to my door to verify things at the curb.
Hands down the best service in the Dunedin area.
I have called Solar several times, left multiple messages and even filled out their online form to start service. It has been 2 weeks now, and I haven’t heard a single thing from them! If they can’t even return an inquiry for starting new …
Nightmare. If I could give a negative number I would. Mulitple missed pickups. At one point called to speak with a manager regarding the service. A message was supposedly taken but no callback was received. After another missed pickup we …
Our trash was missed several times and they respond by picking it up 3 days later. When speaking with the secretary she questions my ability to put my trash out on time . When I decided to cancel service I would have to pay for the month …
We switched to Solar because our previous company of 20 years became to big and service reflected that. Now with Solar, we are back to that small personal company feel and love it! Trash pick up never missed, Billing always correct, and when you call office you get a real, live, person. No automated systems to go through!
We are actual customers of Solar Sanitation and are completely satisfied with the services of this hard-working INDEPENDENT FAMILY-OWNED business. And, in case there is any question, we have no personal relationship with the owners or any …
I’ve been a long time customer of Solar. Ive always experienced HORRIBLE customer service from this company. My recent experience led me to this review. The RUDE woman who answers the phone told me that im “unimportant to the company …
Been with them many years. Best pickup I have experienced, and I have lived all over the world.. Chuck and Marcus (my guys in Palm Harbor) are the BEST team ever: efficient, thorough and cordial. If I started a sanitation company, first …
I have been using Solar trash pick up at least 30 yrs. twice a week.
They are reliable, courteous ! and professional! W wouldn’t consider any other waste removable.company!! …
I have used this company for about 2 years now. Thought they were great till about a week ago. They keep skipping my house. When I called to complain I was told they would get it that day and if not then the following day. Called again …
Terrible company. They miss picking up the trash many times. Last week they missed all week. The unprofessional woman who works the phone said they had a new driver and basically too bad. I said I wanted my bill prorated and she said it …
I just went online to pay my bill (which I love) and out of curiosity…read the reviews. WOW! I can’t believe these bad reviews are for the same company that services me! I moved to Highland Lakes a year ago and Solar has not missed a …
I live in Palm Harbor and have been using Solar Sanitation since we moved here over a year ago. They were recommended by several other residents on my street. They have always been friendly and reliable and I have never had any problems …
Love love love them! Right after the hurricane our entire neighborhood in Palm Harbor had so much trash to be picked up. Solar Sanitation picked up every last bit within a week! I noticed some of the other trash companies didn’t show up …
We have been so pleased with Solar Sanitation ,from the office personel to the crews on the trucks. Outstanding service ! Go up and beyond our expectations ! Thank you
I absolutely love this company!! I have had Solar Sanitation for just over 10yrs and I have never had a problem. We have had the same 2 men for many years, they always go above and beyond for us. Sometimes I don’t realize it’s garbage day …
Solar Sanitation is AMAZING! We live in Palm Harbor and have been with another company for the last several years and had literally nothing but problems. We just switched to Solar this month and I already feel like we should do something …
Hey these guys from Solar I courteous very helpful and they put the garbage cans right back off the curve on your property I have never seen them leave a piece of garbage behind they’re very neat and professional I can’t say enough about them ANGEL PINTADO and I live in Palm Harbor thank you
Unfortunately after being a customer at my current address for approximately 5 years, I will not renew for another quarter. Constant issues in getting trash picked up. First truck destroyed new sod in my front yard. Was Asked by the lady …
During the time I used there service, I always had customer service issues. If I was lucky to get someone to answer the phone, the receptionist Teresa always had a bad attitude and was almost never helpful. Before I cancelled my service all …
We LOVE Solar Waste Removal
We have used them for almost 4 year! Our trash service men always make my little boy smile. They have always cleared any items we have put out for them. They all service our community with a smile!!
This company requires 3 months payment in advance. When we sold our home we called to stop service. We had a full month of service remaining and they told us they don’t issue refunds. When I said I planned to do a review on it they said …
I am very pleased with Solar Sanitation’s services. I had a major landscaping project done and had literally lined my curb with many piles of lawn, bush, and tree debris. I figured they would take a couple of piles each time in addition …
It was a pleasure doing business with solar sanitation. I just became a new customer and the young lady that helped me Jennifer Barlow was fantastic. She was so helpful friendly and very professional I am glad I called them instead of other companies in the area.
I contacted Solar Sanitation to begin service at my sister’s house, starting on 4/26/21. Jennifer was very helpful with setting it up because of the need to pick up the trash can by the house. Since this was a new customer pickup, I left …
I have lived in Pinellas County for 35 years and have tried multiple garbage collection companies. Solar Sanitation is by far the best I have used over the years. They come when they are supposed to and take my trash away. I have not had …
Unbelievable great service!!! Recently moved into the area and they have gone overboard in service!! Very responsive to phone calls. And collection men are outstanding. I highly recommend these folks!!!!
I am very disappointed with the service I received from Solar Sanitation. I was scheduled for pickup every Wednesday and in a 2 month period the truck actually came only once! I went out and spent money on bins because they do not provide …
I highly recommend Solar Sanitation. They are professional, pleasant, and reliable! My husband and I have had the best experience since moving to our home in Palm Harbor, thanks in large part to Solar Sanitation.
Missed my regular trash pick up day. Called in to see if I could get on the schedule for later in the day. Sherry called the driver and made arrangements to come back out later that day. Went out of their way to help me out after a Holiday weekend. Much appreciated!
I can’t thank the Palm Harbor serving team enough! They are so hardworking and reliable and when I put out tree and plant branches, they pick up every bit! Thank you!
Solar Sanitation is the BEST garbage company! The men are friendly, helpful, great pricing, and always can be counted on. The woman in the office is just as friendly. We would still be using them if we hadn’t move to a different county. If you are in Pinellas, you need to give them a call.
I called they got paid ,they did not show up,they were nice on the phone,said if any problems call,i called because they didn’t pick up on scheduled day,not as nice when I called to ask when,they said by 6 pm,idk I just want my money back
We are so happy with Solar Sanitation. They are taking great care of us. Sherry who answered my call went above and beyond and Joe and his crew are amazing. Highly recommend!
Made the switch from Waste Connections and so glad we did. First off they drive very considerately through the neighborhood which is full of playing kids. Also, they replaced my trash cans back upright and on the sidewalk, not thrown in my …
I’ve used Solar as my garbage collector since I bought my new home in Palm Harbor just over a year ago. They’ve been excellent. Never missed a pickup and went above and beyond to help when I was renovating the house and had construction …
Fantastic, top notch and the list goes on…There’s not enough space on this review to type my review. This is a family owned company and great prices too. They never leave a mess, they always pick up everything* and they always put the …
Sherry and Jennifer are so nice! Their customer service is outstanding! The gentlemen who pick up are so hardworking and considerate. I highly recommend Solar Sanitation. The prices are very reasonable and they were the best choice to make when choosing a reliable and inexpensive company.
We have been using Solar Sanitation for our trash pick-up since moving to Pinellas County in 2009. We are very pleased with their service. The two gentlemen that service our street, Ken and Carey, are so pleasant. They are friendly and …
Solar is a fantastic trash removal service they would take most anything I put out there they were always friendly and waved when they drove by; we recommend them to anyone who would like that kind of superior service.
The crew that works my street are so pleasant. They even bring my cans right up to my garage. As elderly/disabled seniors we deeply appreciate this small guesture. Thank You All
Love this company! They are diligent about their work and always provide the best service. Cannot say enough good things about their drivers and their office staff!
Good company and staff. Everything that I disposed we’re picked up . No leftover debris. I make sure that my cuttings are tied up before they come. I love Solar Sanitation.
Great company until you’re the only one left on the street with their service. Then you have to call because they didn’t pick up your trash… again. What’s their solution to avoid skipping your house? Drive up the street backwards, making …
this company has some of the best teams…. always smile no matter what the trash is they are picking up!! You don’t see that very much anymore … hard workers with a smile!!! wow great job guys!!!
I have used this company at least 22 years and love them! The guys, Ken and Kerry put up with my messy cans, especially when I’m fostering cats( that’s alata litter! Ick!!!! As a single lady it’s nice to know what I manage to drag down …
I LOVE THIS COMPANY!!! Everyone I have ever talked to has been the most professional and friendly people EVER. Dennis The driver and his partner Kwanza are the BEST.. Helpful and leave the cans nicely back with the lids on top. I have such …
After years of billing issues with Disposal/Coastal and whatever it was called last year I signed up with Solar. 800 number was kind and informative, THEY TAKE ALL TRASH U PUT OUT!, and the driver goes the extra mile. Support this local business!
Solor sanitation is the best. The staff in the office is super nice. The guys who pick up are trash are awesome and super nice.
There prices are so much better then any other company. 4 stars all the way!!!!!!!
If you are looking for a garbage service, DO NOT go with Solar Sanitation!
I called them because they hadn’t taken our garbage +4-6 days after the hurricane in October 2022. One of the owners, John Dinardi, said the dump was backed up …
We use Solar Sanitation for our home in Florida. We are there for about 10 days then come back for 10 days a few moths later. As a result we turn on and off our trash service. Every time I call there Jennifer answers with a cheery hello …
Can’t even remember how long we’ve used Solar Sanitation but they are the best! Always arriving around the same time each pickup day. We’ve used our own trash cans for years and they’re still in great condition. …
Love love this company! Very professional and they work with u! They also have the best prices around! I would definitely recommend using this company over any other trash removal! Thank u all for the great work!
You cant beat the price, I was paying so much more for the same service.
Nowadays with everything going up in price it is so nice to find a company that is so affordable.
Our guys are great!
They suck
They are the best very nice people
Excellent people and service! The best.
Our guys are awesome and respectful!!!!
Worst company ever they don’t pick up. Had billing issues!!!!!!!!!
wow, this company does not even give its employees the day off for Memorial Day!
They drive through residential areas before 6 am! What jerks!
They pick up when they feel like it. Doesn’t do any good to complain.
pick up service is ok; but call the office with a question and they are the rudest people in the world.
Great friendly service. Always took everything. Good price.
Drivers are so courteous! Wish you guys would come to South Tampa!
Too expensive compared to other GARBAGE companies in area
Like old fashioned thats Solar, around for 30years , full disclosure i work there to…..check is out….
Very professional, friendly and thorough. I have used this service for many years and am very satisfied.
Solar guys work so hard and always do a stellar job..
Keep raising there prices.
We like to support small local businesses, and we have not been disappointed in over two years!!
Very nice and hardworking guys!
Danger! Do not go with this company! They r horrible!!! Trust me…u will be out money and swimming in your own trash!
For some reason they miss pickups. I call…and no one can tell me why, the office seems confused as to why it wasn’t picked up. Has happened twice now. Getting tired of it
Love these guys!! Always friendly and pleasant. They always take everything. Great service at a great price.
These individuals take customer service to a new level and we greatly appreciate the extra steps they take care of their customers!
When we moved we changed are address with them and they came three times to pick up and not on are pick up day we keep calling and complaining and still not now there billing us for service that we hadn’t received we canccecan service now they won’t pick there cans up they suck
Absolutely terrible service, never come at even close to the same time of day and left several bags of trash after yard work. HIGHLY RECOMMEND SPENDING YOUR MONEY ELSEWHERE!!!
Feb 25, 2021 the were supposed to pup my garbage. They only pup one bag and left the rest.
Reliable service. Nice people.
We’ve been with Solar for 20 years. Excellent service. Dependable.
Great company, hard workers!!!!
I am happy with the service they provide for our family. Thank you!!
They drive right by your trash sitting at the curb. When you call the office they just tell you call back if its still out the next morning. Why pay for a service you don’t get
Came speeding through my neighborhood at 730 in the morning on a saturday hitting tree limbs and peoples stuff on the side of there yard very un professional
over 30 year res. never benn lied to o direspected disabled am. vet lied to disrespecetd terriable, co. will tell ereryone i know
I have been using them for a few months and I am completly dissatisfied with service they keep skipping my trash pick up I would not recommend them to anyone and will be switching to another company that will pick up my trash when they say they will and appreciate my business
Garbage company’s are like anything else it’s not going to be perfect workers , management ,ceo you leave one company and pick up the same problems it’s sad but true. Sometimes I wonder how do you guys even pick which company when they all have the same complaints on there reviews lol
Our neighbor uses them and they come at 5:40am and back the whole way down the street beeping and wake everybody up. County rules state they are not allowed before 7am. They were contacted regarding this and we were told too bad. Call to County to report them is next.
Excellent Company…same men for 6 yrs I have had them, same time each pickup, never leave a mess, Teresa customer service excellent, I am 100% satisfied
Great company! Have been using them for 15 years! Great staff-Fred’s truck!
They’re horrible they do not pick up my trash when they’re supposed to… Like today for example, it’s still sitting there by street…but my neighbors all their trash cans are flipped upside down!!!….. this is the 5th time time it’s …
I was not expecting them to cone and pick up my broken work bench today and they did! Man these guys are awesome and really know about service! Thank you!
They refused to provide me with service because the previous owner of the home did not pay their bill. This was after finally getting though to them on the phone after leaving message which was not returned.
I’m very pleased with the service
Terrible customer service. Don’t ever start service with them. If you do, expect to waste a lot of your time and never find a reasonable solution.
If you do get someone to answer the phone, chances are they won’t be able to …
We inherited Solar when we moved here 9 years ago. They are the best!! Never miss a pick-up.
Truck number18 needs to drive n pick up the trash with the flow of traffic n not against causing cars to speed pass while people are trying to walk their dogs not to safe but other than that seems like an okay company
Nice experience with the 2 people I spoke with. Never got phone calls back when I left messages. Recycling was never picked up, never received recycling bin. Overall customer service was a miss
They have been a pleasure to work with. The office staff was very professional and helpful. We have had no problems and been with them since Aug 2019.
The no show days for pickup are becoming habitual. The only thing that is consistent is the monthly bill. Giving service like this, why are you wasting your time advertising on baynews 9? I don’t get it.
I’ve been working with solar for a long time mowing with solar at my mother in laws the men that pick up my trash are awesome they are respectful and will help me if and when we need them I want to say thank you first great service and being so very nice I look forward seeing you guys every week thank you
These guys are GREAT. They will pick up almost everything. The only time they did not show is when neighbors park their vehicles obstructing them from getting to my house. They called me and explained.
James Henderson is the best loader. He always dumps my cans and puts them away for me. They are the best company
I have always been very happy with my service with Solar Sanitation. They are very polite, always have picked up my trash. I would recommend them to anyone
Very dissatisfied! After my trash was not picked up on my scheduled day, I called, they said they will certainly be sure it is picked up on the next scheduled day…well it wasn’t, so I called again and left messages…no call back. Then I …
They do a great job and save me $240 a year compared to the other guy’s. My neighbor told me about them and I am happy that he did! …
I highly recommended Solar Sanitation. I have never had a problem.
I haven’t had any issues with them. Never missed pickups and the guys that get the trash are always saying hi and honking the horn for my kid. Haven’t had to use customer service so I can’t speak to that.
Very happy with the service. We use them for recycling too. We have used them for years. Great team.
I am not sure about the complaints on them not picking up trash. I have been a customer for years. There has been the occasion when we were overlooked and they sent someone out the same day. There is always someone there to answer their local # during regular business hours and they have never been anything but helpful.
My garbage men are awesome. Customer service is awful. No one answers the phone. . . . “MSN email” Really?? You have a website. Use the domain to at least give the illusion you know what’s up. Just called. . . Voice mail is now full. Amesome ;-/
If you like the smell of trash left out for days this is the company for you. We have called multiple times to tell them they are not picking up our trash…… They have no customer service and when you finally talk to someone to tell them your trash wasn’t picked up…… you guessed it they don’t pick it up the following trash day.
If there was an option for 0 stars I would have. From the voicemail system, to the operations manager, to the pickup service, people there just pass the buck and hope someone fixes the issue. This company fails and this isn’t a very tough …
The crew that comes through Greenbriar neighborhood are the best! My boys go out every Monday and Thursday to say “hi” and they ALWAYS greet them with a honk and a handshake! Incredible people!
Our driver Joe is amazing. He has no problem getting out of the truck to help load the truck. My cans are always put back neatly with the lids back on.. great people
I’ve had this service since 2019 and would consider changing. A-1 customer service from the office to drivers and crew!
If I could give a worse rating, I would. I set up our service to begin on October 20. We’ve put our trash out on trash days and no pick up yet. I’ve been trying to call them for the past week, and i can’t get a live person on the phone. …
Customer service is gone, I call and leave messages and dont get a call back, I even reached out to them in email and havent got a response. My trash has not been picked up on several occasions, and when it doesnt get picked up the day its …
We have to call every week and let them know they are only picking up our garbage once a week. They skip Monday’s every week. I receive the same answer every time I call. Let me text them. Still no pick up. I am changing to waste connections they are$20.00 cheaper and provide a garbage and re cycle can.
If I could give zero, I would. Watched the driver go right by the house and not pick up a single item. Called and was told by Teresa that a) the driver would not be back today, and b) no refund would be given. She then hung up on me. TERRIBLE service, and I suspect their positive reviews are employees or fake.
They have always been there for me I have been with them for 25 years
After reading some of the other reviews, I’m not sure who at the office they were talking to. The customer service on the phone has always been very friendly and apologetic when mistakes happen. I will agree, they do not return phone calls or voicemails I left. The guys who pick up the trash have always been nice.
We have had Solar Sanitation service for about a year. They have missed picking up our trash on scheduled trash days several times. When you call the office number, rarely does anyone answer, nor returns a call after leaving voice messages. Looking for another provider now….
Great service! Lowest price in town! They take all the trash and don’t leave the “flyaway s”!! Lately they have been raising their rates. Still lowest in town however by a margin of only $5.00. Please, Please don’t raise your rates any more. I really like your service and don’t want to switch. Thanks. 🙂
So far so good. They missed us on our 1st day but realized and came the next day. They always wave and honk for my grandkids. Lady on phone super nice!
Thank you. I was told they were going to pick up today and they did. Thank you
They are the best. Ken and Carey are awesome. I have nothing but good things to say about them. So much so that I got my daughter to switch to them as well. Thank you Ken and Carey for your great service.
AWFUL!!!!! I would give a negative score with no stars, but it’s not an option! …
They do the job I hired them for, with was not the case with my last company. Also, the ladies are so nice and pleasant. It’s a pleasure
Wow! I was surprised to see I wasn’t alone with not getting my trash picked up amd how often it happens! Yesterday was the third time and we have only been using Solar Sanitation for 5 months. I am shocked it happens to so many people. Only …
You guys used to be great! When I had issues I could email or call and you would take care of what would go wrong. But now I email you with pictures how disrespectful this Monday guy throws my garbage can not only into the truck as if it was garbage itself, but also throws it on the ground when done. I’m super aggravated!!!
Does not return phone calls. The office manager is extremely rude and did NOTHING to remedy my concerns with our missed trash pick ups. She only spoke over me and argued with me on the phone that they’d just be there the next pick up day. …
If I could give zero stars I would. WORST SERVICE. We pay for trash pick up, and we do not get our trash picked up! (Have also previously paid for recycling as well but they consistently forgot to pick it up so we cancelled). They forget us …
I have been a customer for years. I would recommend this sanitation service to everyone. Exceptional folks from they guys on the truck to the pros in the office. Everyone is polite and if there is a problem, they strive to get it resolved quickly.
I paid for 3 months ($75) and when I called to cancel at the end of the 2nd month, I was told they DON’T REIMBURSE!! I cancelled because my garbage isn’t picked up until 5pm each time, which is ridiculous. I understand someone has to be …
Hasn’t picked up our recycling in over a month and sometimes they don’t grab the trash either. Not sure what’s going on. Thought I was putting the can out too late(7:00am) so last few weeks been putting it out the night before but they …
If I could give negative stars, I would. I spoke to a “supervisor” Teresa who is the rudest person I have ever had the displeasure of speaking to. I did not get my garbage picked up because of their mistake and when I called, this …
This time they didn’t even drive down my street, no pick-up. No own answers the phones or calls you back. This company used to be Great, that’s why I went with them. Now they throw my cans in the street, where cars can hit them. What’s …
Solar is by far the BEST Waste
Management Company .
The office phone conversations are ALWAYS …
Terrible service! We started paying for Solar Sanitations over 2 weeks ago at our new house, and have put out our bins by the road the night before every trash day, and have watched them drive right by. My wife called to politely inform …
Friendly workers! Always picks up on time and never leave a mess. The lids are put back neatly on the cans before they leave and they work quickly. I liked when the people do the picking up and tossing vs the truck picking up the can to …
First off I’d Like to say if the positive reviews here looked any more bogus then they do like someone working for this company wrote them i would have to PUKE! Now! Well I had this company for residential trash pick up for about a month …
Solar Sanitation is new to us – they just started in our neighborhood in July. My husband and I are always so pleased with how neat they are, and so surprised when they stack our cans neatly and take them up the driveway. That’s above and …
Awesome office staff…refunded money me when I was wrong…
Never missed a day of pickup, and fellas on the truck several times came to my door to verify things at the curb.
Hands down the best service in the Dunedin area.
I have called Solar several times, left multiple messages and even filled out their online form to start service. It has been 2 weeks now, and I haven’t heard a single thing from them! If they can’t even return an inquiry for starting new …
Nightmare. If I could give a negative number I would. Mulitple missed pickups. At one point called to speak with a manager regarding the service. A message was supposedly taken but no callback was received. After another missed pickup we …
Very disappointed. A friend recommended them, but unfortunately we have NOT received the same quality service they did. …
Our trash was missed several times and they respond by picking it up 3 days later. When speaking with the secretary she questions my ability to put my trash out on time . When I decided to cancel service I would have to pay for the month …
We switched to Solar because our previous company of 20 years became to big and service reflected that. Now with Solar, we are back to that small personal company feel and love it! Trash pick up never missed, Billing always correct, and when you call office you get a real, live, person. No automated systems to go through!
We are actual customers of Solar Sanitation and are completely satisfied with the services of this hard-working INDEPENDENT FAMILY-OWNED business. And, in case there is any question, we have no personal relationship with the owners or any …
I’ve been a long time customer of Solar. Ive always experienced HORRIBLE customer service from this company. My recent experience led me to this review. The RUDE woman who answers the phone told me that im “unimportant to the company …
Been with them many years. Best pickup I have experienced, and I have lived all over the world.. Chuck and Marcus (my guys in Palm Harbor) are the BEST team ever: efficient, thorough and cordial. If I started a sanitation company, first …
I have been using Solar trash pick up at least 30 yrs. twice a week.
They are reliable, courteous ! and professional! W wouldn’t consider any other waste removable.company!! …
I have used this company for about 2 years now. Thought they were great till about a week ago. They keep skipping my house. When I called to complain I was told they would get it that day and if not then the following day. Called again …
Great trash removal company. Very reliable and neat. Customer service outstanding. Highly recommended! Been with them many years.
Terrible company. They miss picking up the trash many times. Last week they missed all week. The unprofessional woman who works the phone said they had a new driver and basically too bad. I said I wanted my bill prorated and she said it …
I just went online to pay my bill (which I love) and out of curiosity…read the reviews. WOW! I can’t believe these bad reviews are for the same company that services me! I moved to Highland Lakes a year ago and Solar has not missed a …
I live in Palm Harbor and have been using Solar Sanitation since we moved here over a year ago. They were recommended by several other residents on my street. They have always been friendly and reliable and I have never had any problems …
Love love love them! Right after the hurricane our entire neighborhood in Palm Harbor had so much trash to be picked up. Solar Sanitation picked up every last bit within a week! I noticed some of the other trash companies didn’t show up …
We have been so pleased with Solar Sanitation ,from the office personel to the crews on the trucks. Outstanding service ! Go up and beyond our expectations ! Thank you
I absolutely love this company!! I have had Solar Sanitation for just over 10yrs and I have never had a problem. We have had the same 2 men for many years, they always go above and beyond for us. Sometimes I don’t realize it’s garbage day …
Solar Sanitation is AMAZING! We live in Palm Harbor and have been with another company for the last several years and had literally nothing but problems. We just switched to Solar this month and I already feel like we should do something …
Been with solar since they started great company
Hey these guys from Solar I courteous very helpful and they put the garbage cans right back off the curve on your property I have never seen them leave a piece of garbage behind they’re very neat and professional I can’t say enough about them ANGEL PINTADO and I live in Palm Harbor thank you
Unfortunately after being a customer at my current address for approximately 5 years, I will not renew for another quarter. Constant issues in getting trash picked up. First truck destroyed new sod in my front yard. Was Asked by the lady …
During the time I used there service, I always had customer service issues. If I was lucky to get someone to answer the phone, the receptionist Teresa always had a bad attitude and was almost never helpful. Before I cancelled my service all …
Great company. The driver and his assistant do a wonderful job and always go above and beyond for me. I recommend them highly!
We LOVE Solar Waste Removal
We have used them for almost 4 year! Our trash service men always make my little boy smile. They have always cleared any items we have put out for them. They all service our community with a smile!!
This company requires 3 months payment in advance. When we sold our home we called to stop service. We had a full month of service remaining and they told us they don’t issue refunds. When I said I planned to do a review on it they said …
I am very pleased with Solar Sanitation’s services. I had a major landscaping project done and had literally lined my curb with many piles of lawn, bush, and tree debris. I figured they would take a couple of piles each time in addition …
It was a pleasure doing business with solar sanitation. I just became a new customer and the young lady that helped me Jennifer Barlow was fantastic. She was so helpful friendly and very professional I am glad I called them instead of other companies in the area.
I contacted Solar Sanitation to begin service at my sister’s house, starting on 4/26/21. Jennifer was very helpful with setting it up because of the need to pick up the trash can by the house. Since this was a new customer pickup, I left …
I have lived in Pinellas County for 35 years and have tried multiple garbage collection companies. Solar Sanitation is by far the best I have used over the years. They come when they are supposed to and take my trash away. I have not had …
I have been with Solar for 20 years. Extremely reliable and responsive.
Unbelievable great service!!! Recently moved into the area and they have gone overboard in service!! Very responsive to phone calls. And collection men are outstanding. I highly recommend these folks!!!!
I am very disappointed with the service I received from Solar Sanitation. I was scheduled for pickup every Wednesday and in a 2 month period the truck actually came only once! I went out and spent money on bins because they do not provide …
I highly recommend Solar Sanitation. They are professional, pleasant, and reliable! My husband and I have had the best experience since moving to our home in Palm Harbor, thanks in large part to Solar Sanitation.
Missed my regular trash pick up day. Called in to see if I could get on the schedule for later in the day. Sherry called the driver and made arrangements to come back out later that day. Went out of their way to help me out after a Holiday weekend. Much appreciated!
I can’t thank the Palm Harbor serving team enough! They are so hardworking and reliable and when I put out tree and plant branches, they pick up every bit! Thank you!
Solar Sanitation is the BEST garbage company! The men are friendly, helpful, great pricing, and always can be counted on. The woman in the office is just as friendly. We would still be using them if we hadn’t move to a different county. If you are in Pinellas, you need to give them a call.
I called they got paid ,they did not show up,they were nice on the phone,said if any problems call,i called because they didn’t pick up on scheduled day,not as nice when I called to ask when,they said by 6 pm,idk I just want my money back
We are so happy with Solar Sanitation. They are taking great care of us. Sherry who answered my call went above and beyond and Joe and his crew are amazing. Highly recommend!
I have used Solar for 2 years never any kind of issue. The men who pick up are always friendly and truly are top notch!!!! Highly recommend!!!
Made the switch from Waste Connections and so glad we did. First off they drive very considerately through the neighborhood which is full of playing kids. Also, they replaced my trash cans back upright and on the sidewalk, not thrown in my …
I’ve used Solar as my garbage collector since I bought my new home in Palm Harbor just over a year ago. They’ve been excellent. Never missed a pickup and went above and beyond to help when I was renovating the house and had construction …
Fantastic, top notch and the list goes on…There’s not enough space on this review to type my review. This is a family owned company and great prices too. They never leave a mess, they always pick up everything* and they always put the …
Sherry and Jennifer are so nice! Their customer service is outstanding! The gentlemen who pick up are so hardworking and considerate. I highly recommend Solar Sanitation. The prices are very reasonable and they were the best choice to make when choosing a reliable and inexpensive company.
We have been using Solar Sanitation for our trash pick-up since moving to Pinellas County in 2009. We are very pleased with their service. The two gentlemen that service our street, Ken and Carey, are so pleasant. They are friendly and …
Solar is a fantastic trash removal service they would take most anything I put out there they were always friendly and waved when they drove by; we recommend them to anyone who would like that kind of superior service.
The crew that works my street are so pleasant. They even bring my cans right up to my garage. As elderly/disabled seniors we deeply appreciate this small guesture. Thank You All
Love this company! They are diligent about their work and always provide the best service. Cannot say enough good things about their drivers and their office staff!
They are fantastic. Do a great job, always polite. Have used other companies and Solar Sanitation goes a step beyond. Highly recommend !
Good company and staff. Everything that I disposed we’re picked up . No leftover debris. I make sure that my cuttings are tied up before they come. I love Solar Sanitation.
Great company until you’re the only one left on the street with their service. Then you have to call because they didn’t pick up your trash… again. What’s their solution to avoid skipping your house? Drive up the street backwards, making …
this company has some of the best teams…. always smile no matter what the trash is they are picking up!! You don’t see that very much anymore … hard workers with a smile!!! wow great job guys!!!
I have used this company at least 22 years and love them! The guys, Ken and Kerry put up with my messy cans, especially when I’m fostering cats( that’s alata litter! Ick!!!! As a single lady it’s nice to know what I manage to drag down …
I LOVE THIS COMPANY!!! Everyone I have ever talked to has been the most professional and friendly people EVER. Dennis The driver and his partner Kwanza are the BEST.. Helpful and leave the cans nicely back with the lids on top. I have such …
After years of billing issues with Disposal/Coastal and whatever it was called last year I signed up with Solar. 800 number was kind and informative, THEY TAKE ALL TRASH U PUT OUT!, and the driver goes the extra mile. Support this local business!
Solor sanitation is the best. The staff in the office is super nice. The guys who pick up are trash are awesome and super nice.
There prices are so much better then any other company. 4 stars all the way!!!!!!!
If you are looking for a garbage service, DO NOT go with Solar Sanitation!
I called them because they hadn’t taken our garbage +4-6 days after the hurricane in October 2022. One of the owners, John Dinardi, said the dump was backed up …
We use Solar Sanitation for our home in Florida. We are there for about 10 days then come back for 10 days a few moths later. As a result we turn on and off our trash service. Every time I call there Jennifer answers with a cheery hello …
Can’t even remember how long we’ve used Solar Sanitation but they are the best! Always arriving around the same time each pickup day. We’ve used our own trash cans for years and they’re still in great condition. …