4/5/22: If you like waiting 2 hours in the lobby, this is the place for you. Dr. Murakawa seems to have taken on too many patients and needs to get some help.
went in for a skin ck. he didnt even look at my legs! I thought this is crazy! Wouldnt recommend or ever go back . the whole experience was horrible !!
Very easy going doctor. Makes you feel like he has seen your condition a thousand times and he is going to take care of it . Quick and to the point. I like him.
Absolutely terrible. Even if your doctor refers you to this terrible establishment find another doctor! The manager is extremely rude and disrespectful. STAY AWAY!!!!!!!!!
Very disappointing. No follow up interpreting my lab results or providing a treatment plan. When I called to explain what happened, I was rudely brushed off. I would not recommend going here.
IF I COULD RATE THIS PLACE ZERO STARS I WOULD. DON’T WASTE YOUR TIME HERE…UNLESS YOU LITERALLY HAVE HOURS TO WASTE. I WAS A FIRST TIME PATIENT NEEDING A CHEMICAL PATCH ALLERGY TEST DONE (REFERRED HERE BY MY ALLERGY DOCTOR). I FILLED OUT …
We waited for 45 min without seeing the doctor due to them not telling us the doctor had to perform a surgery. The staff was careless and helpless about the inconvenience.
I lived in the sun. Destroyed my skin. I have had 19 mohs surgeries performed by Dr. Murkawa. There is no other Dr. I would trust. He is compassionate and gets it.
Thank you.
I waited for an hour and the doctor came in for a two minute conversation. No exam, couldn’t tell me what caused it, prescribed me some ridiculously expensive cream and sent me out the door. Now I’m stuck with a $120 bill for a useless two minute conversation. and apparently they charge new patient more.
Big thanks to Dr. Murakawa and all the staff at Somerset Skin Centre. I had a mole on my back I haven’t even noticed that needed a biopsy and they took care of it entirely.
Very, very long wait, always, being moved from one room to another during the wait during each visit and minimal, only a minute or two, time spent with the Dr while being charged over $150 copay. The Dr is nice, friendly and very personable.
Came in for a recheck. Dr. was 20 minutes late. Walked in looked at my hands and said looks good. Good to go. The problem was never with my hands. Reminded him what the actual problem was. Got the good to go. And he got his office visit from my insurance. That’s all he cared about.
Dr.Maurkauwa started the visit off horribly by making fun of my name while in the hallway before entering the room, not knowing I could hear. That did not bother me but the following did… …
I’ve been going to this office for many years and have always had great experiences with Dr. Murakawa, the estheticians, and the staff. Everyone is very knowledgeable at what they do and I know my concerns will be addressed and treated, whether it’s medical or cosmetic. Highly recommend.
Went in to have a mole on my face looked at to determine if it was possibly cancerous. Dr George Murakawa walked in and before even asking to lift up my shirt or take a look at my back to examine my skin he tries to pull up the back of my …
I waited near 3 hours for my appointment and when the doctor finally came to talk to me he spent less than 3 minutes withme. He was more concerned about finishing the appointment that he was concerned about addressing any of my questions …
I am very disappointed in how their staff handles their patients. Had an appointment 3 and 1/2 weeks ago and found out on top of eczema I have psoriasis. They recommended light treatments, I have been trying to set something up closer to …
This was an unfortunate experience for me. The wait wasn’t horrible, but the doctor spent a total of 3 minutes with me. He completely misdiagnosed me, argued with some of my symptoms, and the samples/prescription he gave me did nothing they …
Spent a half hour playing musical rooms before he saw me. I had called about a complaint with my scalp, and he immediately pulled my shirt up to look at my back, without asking for my permission to do so. Spent all of thirty seconds looking …
Went in for a check up and to have a few moles checked out, first visit to a dermatologist in years. Dr. Murakawa spotted mole I hadn’t noticed on my chest that turned out to be early stage melanoma which he handled removing himself. Such …
issues scheduling, doctor didn’t mention my procedure was for melanoma before, no consultation, no heads up. communication was an issue. after that bills went to incorrect address, no follow up before sending bill to collections. missing the ‘soul’ or the ‘human’ part of patient care, would not recommend
I’d like to thank the staff at Somerset Skin Centre for their great treatment of my Dermatology emergency. I developed a skin condition over the weekend and woke up on Monday to find it had worsened and was unbearable. I immediately called …
The front desk people are generally always rude except for 2 staff members. Even when calling for a general question or concern, they are very rude and condescending. …
The staff was very unprofessional. I was kept waiting for much longer than expected. The staff also seemed to have no idea what they were doing and why I was there. After the whole ordeal I ended up cancelling my appointment to which the …
Dr. is very nice and knowledgeable. NP who works under him is also amazing but their billing department is extremely rude. There is no upfront warning that you are charged for an office visit as if you are seeing doctor when only seeing …
Office was nice and clean. I was losing hairs from my epileptologist wanted me to see a derm to see if it was the new med causing hair loss. This doctor wouldn’t even let me finish my sentence before he told me that it wasn’t and I was …
Worst service!!! Do not ever go to this office. They make you wait for hours and Doctor comes in just for 30 sec and leaves and comes back after 30 mins. Before they do anything on you make sure to ask for the prices and if its covered by …
I felt like Dr. Murakawa did not care about me as a patient. He was in the room for less than two minutes and never explained what the medicines he prescribed for my skin would do/how to use them. My skin actually got worse, as I started getting acne on my cheeks which I never had before.
This place seemed nice at the beginning and the majority of the medical staff that I spoke with in person was very friendly and professional, however based on my experience with billing today, I must say that this specific part of the group …
4/5/22: If you like waiting 2 hours in the lobby, this is the place for you. Dr. Murakawa seems to have taken on too many patients and needs to get some help.
Great center.
Treatment is good
Fixed misdiagnosed condition from other dermatologist! Thankful for him.
Excellent skin cancer care for my dad, husband, and friends of family.
went in for a skin ck. he didnt even look at my legs! I thought this is crazy! Wouldnt recommend or ever go back . the whole experience was horrible !!
I’ve been going here for years and the PA’s have always been great. Helped clear up my skin thanks!
Very easy going doctor. Makes you feel like he has seen your condition a thousand times and he is going to take care of it . Quick and to the point. I like him.
Dr. Murakawa is a easy going skilled surgeon. He gave excellent care. Highly recommend.
The closure that Dr. Murakawa did on the ear was remarkable. You can’t even tell that a huge chunk of skin was removed!
They said my insurance covered everything and then I get a bill for $45 for new customer
Absolutely terrible. Even if your doctor refers you to this terrible establishment find another doctor! The manager is extremely rude and disrespectful. STAY AWAY!!!!!!!!!
Very disappointing. No follow up interpreting my lab results or providing a treatment plan. When I called to explain what happened, I was rudely brushed off. I would not recommend going here.
IF I COULD RATE THIS PLACE ZERO STARS I WOULD. DON’T WASTE YOUR TIME HERE…UNLESS YOU LITERALLY HAVE HOURS TO WASTE. I WAS A FIRST TIME PATIENT NEEDING A CHEMICAL PATCH ALLERGY TEST DONE (REFERRED HERE BY MY ALLERGY DOCTOR). I FILLED OUT …
We waited for 45 min without seeing the doctor due to them not telling us the doctor had to perform a surgery. The staff was careless and helpless about the inconvenience.
I lived in the sun. Destroyed my skin. I have had 19 mohs surgeries performed by Dr. Murkawa. There is no other Dr. I would trust. He is compassionate and gets it.
Thank you.
I waited for an hour and the doctor came in for a two minute conversation. No exam, couldn’t tell me what caused it, prescribed me some ridiculously expensive cream and sent me out the door. Now I’m stuck with a $120 bill for a useless two minute conversation. and apparently they charge new patient more.
Big thanks to Dr. Murakawa and all the staff at Somerset Skin Centre. I had a mole on my back I haven’t even noticed that needed a biopsy and they took care of it entirely.
Very, very long wait, always, being moved from one room to another during the wait during each visit and minimal, only a minute or two, time spent with the Dr while being charged over $150 copay. The Dr is nice, friendly and very personable.
Dr. George Maurkauwa is simply the BEST at catching potentially dangerous skin problems! …
Came in for a recheck. Dr. was 20 minutes late. Walked in looked at my hands and said looks good. Good to go. The problem was never with my hands. Reminded him what the actual problem was. Got the good to go. And he got his office visit from my insurance. That’s all he cared about.
Dr.Maurkauwa started the visit off horribly by making fun of my name while in the hallway before entering the room, not knowing I could hear. That did not bother me but the following did… …
I’ve been going to this office for many years and have always had great experiences with Dr. Murakawa, the estheticians, and the staff. Everyone is very knowledgeable at what they do and I know my concerns will be addressed and treated, whether it’s medical or cosmetic. Highly recommend.
Went in to have a mole on my face looked at to determine if it was possibly cancerous. Dr George Murakawa walked in and before even asking to lift up my shirt or take a look at my back to examine my skin he tries to pull up the back of my …
I waited near 3 hours for my appointment and when the doctor finally came to talk to me he spent less than 3 minutes withme. He was more concerned about finishing the appointment that he was concerned about addressing any of my questions …
I am very disappointed in how their staff handles their patients. Had an appointment 3 and 1/2 weeks ago and found out on top of eczema I have psoriasis. They recommended light treatments, I have been trying to set something up closer to …
This was an unfortunate experience for me. The wait wasn’t horrible, but the doctor spent a total of 3 minutes with me. He completely misdiagnosed me, argued with some of my symptoms, and the samples/prescription he gave me did nothing they …
Spent a half hour playing musical rooms before he saw me. I had called about a complaint with my scalp, and he immediately pulled my shirt up to look at my back, without asking for my permission to do so. Spent all of thirty seconds looking …
Went in for a check up and to have a few moles checked out, first visit to a dermatologist in years. Dr. Murakawa spotted mole I hadn’t noticed on my chest that turned out to be early stage melanoma which he handled removing himself. Such …
issues scheduling, doctor didn’t mention my procedure was for melanoma before, no consultation, no heads up. communication was an issue. after that bills went to incorrect address, no follow up before sending bill to collections. missing the ‘soul’ or the ‘human’ part of patient care, would not recommend
Patients beware-
The office manager Rebecca is a disrespectful nightmare to work with. …
I’d like to thank the staff at Somerset Skin Centre for their great treatment of my Dermatology emergency. I developed a skin condition over the weekend and woke up on Monday to find it had worsened and was unbearable. I immediately called …
The front desk people are generally always rude except for 2 staff members. Even when calling for a general question or concern, they are very rude and condescending. …
The staff was very unprofessional. I was kept waiting for much longer than expected. The staff also seemed to have no idea what they were doing and why I was there. After the whole ordeal I ended up cancelling my appointment to which the …
Dr. is very nice and knowledgeable. NP who works under him is also amazing but their billing department is extremely rude. There is no upfront warning that you are charged for an office visit as if you are seeing doctor when only seeing …
Office was nice and clean. I was losing hairs from my epileptologist wanted me to see a derm to see if it was the new med causing hair loss. This doctor wouldn’t even let me finish my sentence before he told me that it wasn’t and I was …
Worst service!!! Do not ever go to this office. They make you wait for hours and Doctor comes in just for 30 sec and leaves and comes back after 30 mins. Before they do anything on you make sure to ask for the prices and if its covered by …
I felt like Dr. Murakawa did not care about me as a patient. He was in the room for less than two minutes and never explained what the medicines he prescribed for my skin would do/how to use them. My skin actually got worse, as I started getting acne on my cheeks which I never had before.
This place seemed nice at the beginning and the majority of the medical staff that I spoke with in person was very friendly and professional, however based on my experience with billing today, I must say that this specific part of the group …