Not very good service at all..sense day one weve had problems called numerous times for them to tell us its our problem. Im sorry but if theres a problem with the internet thats definitly not our problem.. Very rude on the phone also.. We only had them for a month and will not refere them to anyone else
Installation went very smooth. The guys were very thorough in explaining where everything will be installed and how everything is used so that it works properly.
It works in the winter, but during the summer and fall, we can’t get internet service . Asked if it could be moved to our garage and put on a tower to go above our neighbors barn and they wouldn’t try. Told us we need to cut down a tree or …
We have been with Sonic almost 1 year now. We have no complaints. Yes once in a while it does go out but they are on top of getting us up and going in a timely manner. Thank you!
I Have had Sonic INTERNET for a while now . When there is a problem Sonic notifies it`s users thru face book and has the problem resolved quickly. I love the fact that Sonic is local. I would recommend Sonic internet to everyone they are a great reliable internet provider.
We have had Sonic for almost 2 years. The only consistency is that the speed is unreasonably slow at least 1 or 2 times a week. Tonight is is almost unusable and we have had to up our cell service to make up for it. I call and every time …
Sonic has been awesome. I moved outside of town and was unable to get internet from my current provider and many others a coworker recommended i try broadband after some research i found sonic with their 4g lte package i haven’t had any …
Had rural service for several years. I live 1/2 mile from the service tower. The internet would work at off hours slowly and during peak hours little to no service. Area Service Technician made personal attacks on community Facebook page …
We have had this internet for about a year and we are very happy with the service! Customer service has also been great and the people are local, not from some other part of the country. …
Sonic has been a wonderful internet provider to work with. They are always responsive and pride themselves on customer satisfaction. I have had the pleasure of working with Rick most recently, and his attention to detail and customer service were top notch! I highly recommend Sonic for your internet needs.
Sonic customer for a few years now. Needed router moved from one end of the house to the other. They were here this morning. Quick, easy, and works fantastic. Great kid who did the work. Appreciate this company.
We have had Sonic for about a year. Chose them over a company that wasn’t local. Our service has been relatively consistent. No real outages to speak of, once for a couple hours but that was resolved very quickly by their technicians. …
Just had sonic wireless installed and everything is working great. My contact on the phone was very informative and helpful. A great example of what customer service should be like. The installer took his time and did a complete and neat job. Very happy that I chose to install Sonic!!
Just had Sonic Internet installed yesterday . So far been great . Installer & office personnel helpful , knowledgeable , & professional . Speeds higher than Mediacom at a much lower price . Thank you very much Sonic .
Customer service friendly
Called and they never called me back
Reliable internet for a rural area.
Constantly disconnects for no apparent reason, sometimes all day. Slow and bad customer service
Not very good service at all..sense day one weve had problems called numerous times for them to tell us its our problem. Im sorry but if theres a problem with the internet thats definitly not our problem.. Very rude on the phone also.. We only had them for a month and will not refere them to anyone else
Live in wisconsin, but have their internet service, great service, friendly people, just crossing my fingers that my area gets the fiber upgrade soon
Installation went very smooth. The guys were very thorough in explaining where everything will be installed and how everything is used so that it works properly.
It works in the winter, but during the summer and fall, we can’t get internet service . Asked if it could be moved to our garage and put on a tower to go above our neighbors barn and they wouldn’t try. Told us we need to cut down a tree or …
We have been with Sonic almost 1 year now. We have no complaints. Yes once in a while it does go out but they are on top of getting us up and going in a timely manner. Thank you!
I Have had Sonic INTERNET for a while now . When there is a problem Sonic notifies it`s users thru face book and has the problem resolved quickly. I love the fact that Sonic is local. I would recommend Sonic internet to everyone they are a great reliable internet provider.
We have had Sonic for almost 2 years. The only consistency is that the speed is unreasonably slow at least 1 or 2 times a week. Tonight is is almost unusable and we have had to up our cell service to make up for it. I call and every time …
Sonic has been awesome. I moved outside of town and was unable to get internet from my current provider and many others a coworker recommended i try broadband after some research i found sonic with their 4g lte package i haven’t had any …
Had rural service for several years. I live 1/2 mile from the service tower. The internet would work at off hours slowly and during peak hours little to no service. Area Service Technician made personal attacks on community Facebook page …
We have had this internet for about a year and we are very happy with the service! Customer service has also been great and the people are local, not from some other part of the country. …
Sonic has been a wonderful internet provider to work with. They are always responsive and pride themselves on customer satisfaction. I have had the pleasure of working with Rick most recently, and his attention to detail and customer service were top notch! I highly recommend Sonic for your internet needs.
Sonic customer for a few years now. Needed router moved from one end of the house to the other. They were here this morning. Quick, easy, and works fantastic. Great kid who did the work. Appreciate this company.
We have had Sonic for about a year. Chose them over a company that wasn’t local. Our service has been relatively consistent. No real outages to speak of, once for a couple hours but that was resolved very quickly by their technicians. …
Just had sonic wireless installed and everything is working great. My contact on the phone was very informative and helpful. A great example of what customer service should be like. The installer took his time and did a complete and neat job. Very happy that I chose to install Sonic!!
Just had Sonic Internet installed yesterday . So far been great . Installer & office personnel helpful , knowledgeable , & professional . Speeds higher than Mediacom at a much lower price . Thank you very much Sonic .