Sound Oil

HVAC services, Sound Oil Company

Founded in 1950, Sound Oil Company, earlier known as Hay Fuel Company, is a locally owned and operated organization that offers home heating fuel and energy services.

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Sound Oil Reviews ( 36 )

  1. Rude..called for a service repair, I have no heat and because I don’t buy oil from them they have no time for me. They only take care of the people they rip off with there high ass oil prices.

  2. I was hesitant when I saw Rossoe merged with Sound Oil, but I called and spoke with the Customer Service and they were very friendly and helpful. I look forward to being a customer.

  3. Had them come over to check my furnace but I had to leave before they can make it to my house, so I left the key and instructions on a note I left on the door where the furnace was located and where to leave and pick the key from, and when …

  4. My roommate called to set up an oil fill and I took the info she got to finish the order. Roommate was told we would have to do it by 10 for a service today. Called around 920 but Aiden was on the line and was told they’ll call me back. …

  5. I had purchased a house for my parents less than two months ago and we come from the midwest where oil heat is not an option, so I was completely unfamiliar with how it works. My parents’ oil tank emptied on a Wednesday, so they called the …

  6. It’s the weekend, we called for emergency service because we have no heat. The tech that came out was here with an attitude, took one minute to look at my furnace said he was nit going to get his hands dirty and was not going to work on it …

  7. What a terrible service provider. I have so many issues with these people so prepare for a rant of multiple issues. 1st issue: expensive! 1200$ to fill our tank. #2 the utility guy didn’t know what he was supposed to do when he came to the …

  8. I have an oil furnace and I needed someone to come out and take a look. I had to tell the woman on the phone three separate times that I was not on a maintenance plan and this was my first time calling. She said because I wasn’t on the maintenance plan, that I couldn’t be helped.

  9. After repeated requests to call me while tech at home, ( I do not live nearby) so I know what work might be needed – I have given up. After over 40 years with Rossoe, they were great, however after being acquired by Sound Oil, I will no …

  10. We recently started with sound oil after Rosso went out of business. We are so happy with sound oil and their excellent service and professionalism especially trouble shooting our oil smell in our house. Special thanks to Sim
    Who is a true professional!!!!

  11. My family has used Sound Oil for decades, and have always been more than pleased with their service. The maintenance technicians are efficient, friendly, prompt, and clean up after themselves! The office staff is on the ball, too. I highly recommend Sound Oil, for the best in service, and prices. Thanks, Sound Oil, for all you do!

  12. I was charged $105 just for them to come out and say I needed the furnace vacuumed. It was 5pm when they finally show and you could tell that this was his last stop and he didn’t want to be here. The guy was rude, left dirt on the carpet …

  13. I’m a property manager and I always recommend Sound Oil, they take excellent care of their customers and offer excellent service. Prices are competitive and I have no complaints. I recently spoke with Tom the Service Manager regarding a …

  14. Fantastic customer service, both with fill-ups and with repairs. Knowledgeable, helpful, and very considerate staff. Although Sound Oil was not the first heating-oil company I have tried, they will assuredly be the last That’s how …

  15. Very polite and attentive, due to the weather conditions and COVID, the gentleman that helped me “Jordan” went above and beyond to make sure my furnace oil was delivered in a timely manner, 5 stars isn’t enough for this company, I will be purchasing my furnace oil from Sound oil from now on!! Thank you all so much!

  16. Constistanly great service! We are on auto fill, and have never come close to running out, which had happened to us 4 times with the last company, that no longer exists. That also saves us from having to pay for a full fill up. Though I do …

  17. I have been using Sound Oil for 6 years now and they are awesome! Sim and George came out here and nailed a perfect installation of a new furnace. Marilynn has always been great on the phone with customer service! Great People!

  18. I’m Abigail, and I wanna say a big thank you to Ronnie for his service the other time, yesterday and today.
    Ronnie is just nothing but the word “AWESOME” my God!!. He knows his job and …

  19. We had a problem with our oil furnace (explosion). I called Friday late morning asking to get on their schedule for some one to come out to look at it. I was expecting sometime next week maybe and because of the explosion thought that it …

  20. Sound Oil is awesome. We have had nothing but good experiences working with them for the past 7 years. From their furnace maintenance work, to their payment plans, to their office staff, to their delivery folks – everyone is bar none lovely to work with. I can’t recommend them enough. Awesome service!

  21. Will came out today to help with a new thermostat. He was informative, friendly and knew the neighborhood from his Rossoe days! I really appreciated his information and kindness. Great representative of Sound Oil!

  22. Lovely company that comes to your home after you buy it, without asking and places their advertisements on your home, your oil caps, and all without saying a thing or knocking on your door! A very aggressive welcome to the neighborhood!!

  23. Aidan and Glen know how to get the job done! I was calling every company in the area and somehow Aidan ended up reaching out to me. He was able to quickly set up an appointment for me. Glen arrived on time, if not a few minutes early. He …

  24. What an awful monopoly it is becoming, they have pretty much bought everywhere.. I did not know that they were strong-arming people until I needed service, and the only place I could find was sound oil, they told me because I don’t buy oil …

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