SCI REMC is a not-for-profit member-owned cooperative focused on providing safe, reliable, cost-effective electricity and energy solutions.
| Thursday | 7:30AM to 4:30PM |
| Friday | 7:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4:30PM |
| Tuesday | 7:30AM to 4:30PM |
| Wednesday | 7:30AM to 4:30PM |
300 Morton Ave, Martinsville, IN 46151
Power went out approx 1am, heard trucks around 6am as power came back on. Appears a limb fell in our driveway, well done SCI. We were going to wait until morning to call in. Big Thanks
Not happy about the inconsistent info given when I call. I am trapped at my house and no one can get in or out of my driveway due to powerline laying on line. Day 2 and I was told there were 3,700 people out of power….this morning at …
If you like power outages this is the energy provider for you!
Outrageous rates.
So overpriced.
Very expensive.
Nice facility.
Excellent quick service
It’s really good service
18 hours no power
Power outages all the time.
Very helpful and friendly personnel.
They won’t answer their phones
24 hours, no power.
Wont work with customers at all.
I can’t give less than one? What a shame.
Very curious and helpful much appreciated
Fancy new facility…….but constant outages.
Not at all user friendly. Takes forever.
HORRIBLE company with horrible customer service. Laughable.
They need to learn to answer the phones faster!
Other than being high on price ,have had overall good experience / service .
Lisa and Michelle are very rude for people
They will suck you dry of every penny you have, this place steals from the poor to give to the greedy.
Should be zero. Takes them forever to restore power during outages. SEND OUT MORE CREWS!
Love the ease of communicating with messenger. Problem was solved in minutes. Thank you!
Perform a excellent service. Very professional in every way. Very dependable.
Awsome service! They are on an outage quickly no matter what the weather.
Mr. Pigman was a great help getting my service started. Thanks again.
Thank for restoring power so quickly in the middle of the night. Very windy and rainy. So much appreciated!!!!
Way too overpriced!!!
Customer: “Hi. I’m having an issue with [fill in the blank].”
REMC: “Dear valued customer, sucks to suck.”
Light bill is sky high all the time! Year round! Lights go off every time anyone sneezes! REDICULOUS🤬 …
Very good for electric service but they lie to you about getting fiber connected.
If I could choose my electric company I would NOT choose these guys I don’t see how they charge a ridiculous amount I would almost not move in a house if they were the electric provider
Went to turn on the power to a new home fill out the app they got it done quick very professional
$570.00 Electric bill total B.S. I have 2 wood stoves I use for heat.
If I could give no stars I would worst electric company I have ever had power surges almost daily have a short outage weekly not to mention the most expensive Electric company I’ve ever had someone needs to investigate this company I’ve …
Have had flags for fiber in my yard for over 3 months and they can’t tell me when they will be out to bury the fiber
Power always goes out. Service is horrible. It’s also overpriced. Of course we have no options because the have a monopoly in Morgan county
Thank you very much to SCI Fiber team to put faster internet. Team working harder to put this project. appreciate for working. Finally we have faster internet.
We have been with REMC about 50 yrs . Have all ways be good to us. When talking about high pricing that goes for all we do this time of our lives.
Horrible place and horrible people. Rude woman Pressured my wife into paying a 400 dollar deposit. Ridiculous. Would put zero stars if I could. Unfortunately it’s a monopoly out here and we have to suffer companies like this.
The power always goes out even when there is no storms and they are the highest priced electric company.
My power goes out often and I have no clue why we always have a service outage .As we speak it’s put again until at least three hours from now .I liked IPL better..not happy
Power is out again. This will be the second time in 2 weeks! Last time it took 16 hours to restore power. So far we are going on 4 hours. I wish I had another option.
After 42 hours thank you for your hard work in returning our power! Bad storm but your hard work is appreciated very much.
Astronomical rates poor service. When lights go out it usually takes hours. I would give zero stars if I could. Something needs to be done about the outrageous rates it’s bad when your light bill is more than a new car payment.
I have been a customer for 20 plus years and I have never had any bad issues with the service. Also whenever I call their office I am treated with respect. Can’t wait for them to get the internet going.
Way to over priced in 3 days they charged us 90.00 and we live in a mobile home and don’t use that much electric it’s ridiculous and called to see why it’s so high was supposed to get a call back but of course no call back…. Don’t recommend ever!!!! Worse electric company EVER!!!!!
Terrible power company, power goes out
All the time . storms or no storms.the sun is out no wind and there’s no power,never see any line maintenance, they are highest rate in state, if I could change I would.
Scam company. They charge 44 dollars a month just to have them as a service… highest bill I have ever had by hundreds in my life…. don’t move to there area if you can help it..no competition so they are taking advantage of customers. Selling our house and moving as soon as we can just to get out of the area they service…sad.
They are outrageous cost. There is 2 extra charges every month then taxes and the usages. Be warned to have high bills
0 stars if i could… complete MONOPOLY, that takes 100% advantage of it. Astronomical rates, crappy service. Im glad my 550 dollar electric bill pays for the marble floors… Horrible example of how business should be done in a co-op… Shame x’s 10…Maybe you guys will go bankrupt one of these days… one can only hope…
Over priced and power goes out at the slightest sneeze of weather for hours on end. And the $50 fee just to use their electricity ensures a high monthly bill.
Lost power from a blown fuse on the pole. I called them and they were out to fix it within 20 minutes and got my power back on right away! They are awesome!! Thanks guys!!!
Helpful staff processed my modem return.
Unfortunately this was the only electric company in the area. Charged a flat fee no matter how efficient you are. Good thing we moved. Customer service will talk down to you as well. …
Terrible service power goes out when the wind blows its rediculous
We have lived in our home for 23 years and REMC has ALWAYS been there to help. Now like a comment before said, they are taking on fiber in our community and we are so excited. REMC has done an excellent job of communicating!
Just because the employees are nice, doesnt excuse the fact that the bill payments are 400-500 dollars a month. I had ipl last year and my bill was 80-100 dollars. Im going to have to find another place to live because of south central remc.
Had been gone all day, power was on when we left. Got home around 8:30pm to NO POWER. IT’S RAINING AND SATURDAY NIGHT! Called REMC to report outage and they were there in no time getting our power back on. We had expected to be without until Monday! Great job and thanks again! Eric & Colleen Hays.
Friday the 13th 2017. Monrovia Indiana, Power flashes on and off about three times for a few seconds just enough to mess up the clocks and water softener and computer. I called and was told, it’s designed to do that, could be an …
I’ve been a customer for 3yrs and can honestly say I’ve been treated better than I ever was by the big energy companies. Also the storm outages have been repaired very fast, usually within 1 hour.
Disconnect was done four days before your site showed. No call, no email notice and I have not seen a paper bill in 2 months. Your man waited until we left and snuck on the back of my property to pull my meter. Must be nice to have a monopoly and abuse customers.
SCI REMC has the most unstable grid I have ever seen in my life. My power flickers or goes out weekly. Every Winter, (Nov – Feb) I spend at least 5 or 6 days without power.
Power is constantly going out for no reason. Power literally just went out, no clouds in the sky and no reason whatsoever. Called it in, no estimate on a fixed time. I have friends who live down the road and have a different company and they are hardly ever without power.
Horrible company. Takes 10 plus hours to restore power and goes out constantly when it shouldn’t. Our house is always the last to be helped like we’re forgotten. People should be able to have another option besides being forced to use them.
SCI is building out a fiber network to areas that no other provider was willing to serve. It is a major undertaking that has been, and will be, a huge ongoing benefit to customers. For this reason alone, they are heroes. On top of that, I …
I’ve experienced more power outages living in an area serviced by SCIREMC than any other power provider. I’m not going list names but i’ve lived in some down trodden communities in the past but they didn’t have nearly the outage issues our …
SCIREMC is about as reliable as a hamster. SARAH as the MEMBER SERVICES MANAGER (according to her she is next in line to the CEO) is absolutely snooty, unforgivable, rude, arrogant, snide, and just plain ungrateful. They are way …
Began service installation “process” four months ago. We paid to have the line installed and a breaker box. They keep sending more paperwork that they forgot to have us sign before work can begin….they even had us mark utilities!! We …
This company is a complete rip off!! A $702.00 light bill for one month is insane!! However, they did manage to build themselves an unnecessary nice new building! Unbelievable!!!! And before anyone says anything about my bill being so high, …
Was without power after a storm came through. The crews were out immediately and started restoring customers. All employees weather it’s linemen or office staff, everyone is professional. Keep up the great work!
Astronomical rates, slow service, and the apparently only do refunds once per month at the end of the month. Because, they would rather penalize those who pay ahead on the bill instead of write a check and mail it. None of the utility …
I am new to SCIREMC and heard horrible things about them. Now that I got my first bills, I see why. Charging every customer $32 something PER MONTH for Facility Charge is ridiculous! I was with Duke Energy for 16 years and wish I could go …
Just wow…its dark….. Would not wait 2 days 🤪 glad to join community, guess they can be this way since no one else services out here …
I had my electric service line raised because it was too low, a very nice gentleman named Josh Soyers came and done the repair, I can’t say enough about him, very knowledgeable of his job, not to mention very efficient. Thank you for a job well done. Carlyle Ganstine 7185 East Wiser Ave. Camby, In 46113
Impossible to easily set up payments or make changes without talking to a live person. Who wants to spend 2 hours figuring out a payment system Ala 1990? Skip the automated useless system and website if you value your time.
Power outage for 16hours. No response. Power lines are hanging over and blocking an entire neighborhood. At least 10 houses I know of out of power and still no response. We have all missed work for the day and our refrigerators are probably …
If we are a nonprofit, and the customers are also co-owners, how can a meeting be canceled for customers/owners due to lack of interest? How are the board members elected, and who do I talk to about getting the minutes from said minutes? …
I’ve been reading some of these, at times, ludicrous negative responses. Many reveal a low level of common sense awareness and others seem to bizarre to believe. …
The absolute worst utility company in Indiana between the high membership fee you are are charged and the gasoline you consume running a generator due to power outages . I have neighbors a mile away with Duke who seldom loose power and pay …
The power goes out far too often. The company doesn’t even have to worry about producing power so why can’t they do a better job of servicing their lines to prevent against future outages? That’s what A responsible service provider would …
Signed up for fiber on January 23rd, 2021 and was given 180 days until a fiber drop would be put in at our house. It’s now Jan. 31st, 2022 and we have not even been contacted yet about a fiber drop. Don’t offer timelines to customers that are non-achievable.
Honestly if I could give them 0 stars I would!! I live in a two person home and our last electric bill was $560! The previous one was $420. Granted the temperatures have been cold we always keep our thermostat at 68 to 70 and have energy …
I’ve had always been with Duke Energy, was actually kinda bummed when I found out my new home was serviced by SCIREMC. I have had SCIREMC going on 3 yrs now and customer service has always been very polite and have always fixed any problem …
We used to live in another home that was under REMC, and every time our power went out, it would take upwards of 8 hours to fix. We have since moved to another home, same supplier. Luckily, we have a generator now, so we can make it when …
I have had higher bills than I would like in the past however my home is 44 years old and I’m sure it needs some insulation upgrades. We switched from baseboard heat to a heat pump and it helped a bunch. I have never had a problem with …
Its impossible to not use them but if for some reason you can its highly suggested. After getting disconnected (hidden date) they refused to waive the reconnect fee even though I paid instantly and it was really their fault for hiding the …
Run by a group of rank amateurs if you want decent electric service whether for a business or residence don’t move into their territory (Morgan, Monroe, Brown or Owen Counties. It doesn’t matter how much money is spent on information …
One of the first ppl to report an outage and 6 hours later they’re fixing ppl who’ve been without power for only 10 minutes on the outage map. Clearly you have no respect or concern for the people you’re supposed to be here for.
If i could give them no stars I would. I have been dealing with these people for years. They destroyed a good number of my trees years ago and now they are doing more damage to my property. They have argued what is my property, they were …
Trailer park equipment blowout. REMC took our meter an said they’d bring it back day or night when park fixed it.they lied. no electricity cause they don’t want to come out now.(REMC ) better go off grid than depend on them..I’m 60 my …
I want to thank the team at SCI REMC for doing a tremendous job in getting the trees trimmed out of the power lines to my home. The trim crew that was on my property was very courteous. I made a call to customer service requesting …
My electric bill isn’t bad and the last time power went down they were very good at communicating when it would be back up. …
I was warn before I move here that REMC is expensive compare to other electric company and they did not disappoint. I think its time to look into solar panels. REMC also require people to put down a $400 deposit after you miss a couple of …
Our power goes out about twice a month, randomly, for hours at a time, when it doesn’t appear that any weather issues are involved. And we’ve only been here for about 6 months. For the recent storm, we were the first to report an outage and …
I’ve had the same prepaid account through them for 4.5 years now. The last few times me or my wife have called to pay money we can’t get the automated system to pull up our account by phone # account # or by the address, I even went to the …
The response time for outages are absolutely horrible. First time 15 hours without power in the winter then now again 4 hours to 9 hours back to back weeks. We pay ungodly amount for terrible service. AES and Duke i never had this issue. As soon as Duke gets there feet wet here im switching when possible. Im over it!
Downgrading again since I’ve had my power blink off and back on multiple times and I know SCI REMC isn’t going to be paying me to replace any appliances.
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REMC cut my Comcast cable while they were installing Fiber for my neighbor. It went like this, (me to the field tech) Me: You cut my Wi-Fi Line. REMC Taylor: “Yeah, I saw that. You’ll need to call Comcast and have them repair that.” I …
They came and trimmed my trees and left dozens of huge logs in my yard. It will take me days of hard labor to clean or hundreds of dollars. Also way over priced for this level of service. Twice as much as other providers literally.
I just got off the phone twice with customer service, twice because I forgot to mention something the first time. It was so easy to get a hold of someone from my area. That might sound silly, but I hate calling customer service, and I get …
Bought property in Brown Co last fall and right away needed a tree trimmed that was near the line. Once I called SCI REMC, it was done quickly. One month later a dead tree further down the line took the line out and SCI REMC had it fixed in …
REMC doesn’t even deserve 1 star! Response time for outages are terrible, considering how expensive they are and all the fees I pay them, you would think their customers would matter to them. Money hungry company! I pay 100$ in JUST FEES every month! It’s sad!
I have lived in the same home for 32 years. REMC might be a little pricey but their customer service & care are above & beyond. A little over a year ago we had storm damage and they were amazing! Everyone worked very hard to help us – from the months we were displaced to when we moved back in our home. Thank You
17 hours after power loss and we are still without power. The web site has shown trucks in our very close area 3 times only to have them move on to jobs somewhere else. Now with still over 1000 homes without power the web site shows only …