The absolute worst place that I’ve ever been seen by. Just a bunch of sour patches. If you go there… Good luck with the receptionist. My advice is to choose another location.
Extremely to long, I was billed for things I haven’t even gotten done……and I arrived at 10:00 am I didn’t leave until 1:00pm!!!!! Extremely pissed off and trying not to go off
If I could give no stars, then I would!Over billed! An annual physical consisted of taking temp and vitals. No person over 12 has an annual exam this way. Bbb and state Insurance commissioner complaint. Beware!
Never again 3 days callings to speak to a nurse 3 days callings different hours all day are someone to answer the phone need to change my prescription. I prest one star by mistake it don’t let me take it back
I came two minutes late and was told I had to wait for a whole hour. Like what happened to a grace period. Y’all need to change that. Seriously I’m here in pain while others just here for a yearly physical exam. That’s messed up.
Have always been coming here for my checkups and physicals, and always leave content, not sure why people are complaining about the wait, wait time is reasonable and everyone is just trying to do their job, try an emergency room at the hospital and you will not complain about the wait here.
Disappointed I can’t give zero stars. This was the worse experience I had with any office or doctor the wait is extremely long one appointment was at 2 my grandma went back at 6 results in my 4 year old screaming and having several tantrums …
Expect to be here all day! The doctors are great but you spend so much time waiting. So inconsiderate and they give you no updates as to what the issue is with the long wait. I gave them two stars because they have a nice Christmas playlist.
Just started visiting this office. First visit went great after that each experience gets worse. I’m never able to reach my doctor. I never get a return call or reply to my email that I send thru the portal that they suggest we utilize. I’m …
I decided to go to this office last year after seeing an overall 4 star rating, as you can see this is not the case any longer (now 2.6 stars on 7/26/18 and being a patient there now for about a year I see why). My one star is for Michelle …
I’m confuse as to why The doctors and staff of Southern Crescent family practice deny a individual physicals, medication refills and visits in which tthey get paid very well for… via insurance…..all because a client owes a balance for …
I think this will be my last time coming to this practice Im literally sitting in the lobby writing this review. My appt was scheduled for 11.15 am and its now 12:54 pm and counting i went to the desk to see what the problem is the lady …
Worse doctors I’ve ever had. Dont look at your chart…Orders same tests over and over when you’ve already had them. I believe they’re just in it for the insurance money..there slow and rude. Never sends your prescriptions to your insurance pharmacy..have to call them a million times
Came in to be seen and literally every person has gone to the back before me even though I was the first person here. And all I keep being told is your gonna get called in a few. 2 hours wait and every walk-in after me has been seen. You …
Staff are really awesome. Doctor is awesome. The only issue is the wait time. Even if you have an appointment your waiting another 30 to 45 minutes later, plus when you do get in the room your waiting an extra 30 to 45 minutes for the doctor to come in.. there’s always just one doctor.
Dr. Andrews is the best Doctor I have ever visited hands down!!! She takes her time and listens to everything you have to say,. I’m use to other doctors rushing and talking over me, but she is so genuine , patient and down to earth. She …
Dr. Andrews is a fine physician. The staff is deficient. Will not answer phone, no VM, no email, dinky patient portal. Must stop by to make appt. Must pay copay when signing in then wait for hours. I walked out and just left the $20 today. …
This is the absolute worstttttt , I booked an appointment for 10:15 I’m currently still in the waiting room at 11:40 and have not been seen . Someone also has been here since 9:30 and hasn’t been called . The wait time is absurd basically …
My first time at this clinic was under very stressful and painful circumstances. Although I arrived at the clinic anxious, Mrs. Kamara assured me that everything would be fine. She helped bring my pain level down to a manageable point and …
I have been a patient at this practice for nearly 3 years. The staff and services have gotten worse and now at the point, I have decided to move on. The wait time is terrible. My last appt. I was there at 8 and left at 12 noon. I had a flu …
I have been a patient here for many years. They always take care of me because they care about their patients. I recommend this office to anyone who needs help.
Kind, knowledgeable, professional and friendly doctors and staff. They take the time to listen and engage, not just push prescriptions. I definitely recommend!!
I must say my experience with Southern Crescent was great! When I went, I was able to be seen, taken care of and got what was needed to rectify my issue. The wait time was a little longer than expected, but once I was seen, I began to …
My first experience going to this office was fine. The wait was longer than I would have liked and it has been quite the time getting them to respond to the pharmacy for my prescription. Dr. Andrews was an open down to earth doctor and even the nurse practitioner was good when I came back the second appt. For now, I will continue to go.
Although Dr. Faith Andrews is a very good and thorough physician. Their office practices are totally Unorganized and unprofessional. After almost 3 years i receive a bill via email.,,That was never sent by paper documentation in the mail …
Ms. Camille, Ms. Evelyn, Nurse Keisha, and the lady that took my son’s labs were all truly awesome. There was genuine care shown towards both my son and I. Not to mention, the welcoming and helpful demeanor of the front desk staff as well. Definitely making Southern Crescent Family Practice my new family provider!!!
I was in and out for my appointment. Dr. Andrews is awesome treats you like family. It’s makes a person feel good when doctors treat you like a person and not a number on a sheet
I visited doctor office in April 2021. Right after my recovery for covid. The staff and nurses are great. But the doctor not so much. They refused to sign any documents releasing back to work. Instead of allowing me to pick up paper work …
I love this facility it’s very clean and in a good area!! The staff are amazing and very polite. I have been a patient since 2016. Ms. Karen at the front desk is a sweetheart and very helpful. They do get busy so book annual check ups early …
It’s my first time here? My appointment was for 10:30 And I am still sitting in the lobby 2 hours after. I planned 2 hours with my sitter for this and the wait time is going to disrupt my plans. I think they need to work on their scheduling and stop wasting people time.
My family and I are new to this practice and I can admit that the service here is great, I have no complaints . I’ve had the venous reflux procedure and I feel so much better . My son had his first physical , his dad is getting the best …
Very organized office, They care the provide to patients are impeccable. I love the timeliness in which they take to complete care. The staff are very friendly and the clinic just make you feel at home. I love all the providers there they include patients in the decision making process.
Takes too long got there at 1:30 left at 5:00
Staff is amazing
I had an appointment and still I have to wait two hours
Great doctor and I’ll recommend her to anyone
Why make an appointment if I still have to wait at least 2 hours?
I have no idea who are what other folk are talking about. I’ve never waited longer than 20, minutes. Everyone is friendly. I’ve been coming for years.
Dr. Andrews really takes her time and listens to you. The only down side is the wait.
Dr Andrews was very accommodating and industrious and that quality isn’t just found anywhere .the staff are top notch as well .
The absolute worst place that I’ve ever been seen by. Just a bunch of sour patches. If you go there… Good luck with the receptionist. My advice is to choose another location.
Extremely to long, I was billed for things I haven’t even gotten done……and I arrived at 10:00 am I didn’t leave until 1:00pm!!!!! Extremely pissed off and trying not to go off
If I could give no stars, then I would!Over billed! An annual physical consisted of taking temp and vitals. No person over 12 has an annual exam this way. Bbb and state Insurance commissioner complaint. Beware!
Dr. Faith has amazing bedside service. She has been my doctor for years and will continue! God Bless her!
Never again 3 days callings to speak to a nurse 3 days callings different hours all day are someone to answer the phone need to change my prescription. I prest one star by mistake it don’t let me take it back
I came two minutes late and was told I had to wait for a whole hour. Like what happened to a grace period. Y’all need to change that. Seriously I’m here in pain while others just here for a yearly physical exam. That’s messed up.
Have always been coming here for my checkups and physicals, and always leave content, not sure why people are complaining about the wait, wait time is reasonable and everyone is just trying to do their job, try an emergency room at the hospital and you will not complain about the wait here.
Dr.Faith Andrews never makes you feel like you are being rushed through a visit. She genuinely cares about her patients!
Disappointed I can’t give zero stars. This was the worse experience I had with any office or doctor the wait is extremely long one appointment was at 2 my grandma went back at 6 results in my 4 year old screaming and having several tantrums …
Expect to be here all day! The doctors are great but you spend so much time waiting. So inconsiderate and they give you no updates as to what the issue is with the long wait. I gave them two stars because they have a nice Christmas playlist.
Just started visiting this office. First visit went great after that each experience gets worse. I’m never able to reach my doctor. I never get a return call or reply to my email that I send thru the portal that they suggest we utilize. I’m …
I decided to go to this office last year after seeing an overall 4 star rating, as you can see this is not the case any longer (now 2.6 stars on 7/26/18 and being a patient there now for about a year I see why). My one star is for Michelle …
I’m confuse as to why The doctors and staff of Southern Crescent family practice deny a individual physicals, medication refills and visits in which tthey get paid very well for… via insurance…..all because a client owes a balance for …
I think this will be my last time coming to this practice Im literally sitting in the lobby writing this review. My appt was scheduled for 11.15 am and its now 12:54 pm and counting i went to the desk to see what the problem is the lady …
Worse doctors I’ve ever had. Dont look at your chart…Orders same tests over and over when you’ve already had them. I believe they’re just in it for the insurance money..there slow and rude. Never sends your prescriptions to your insurance pharmacy..have to call them a million times
Came in to be seen and literally every person has gone to the back before me even though I was the first person here. And all I keep being told is your gonna get called in a few. 2 hours wait and every walk-in after me has been seen. You …
Staff are really awesome. Doctor is awesome. The only issue is the wait time. Even if you have an appointment your waiting another 30 to 45 minutes later, plus when you do get in the room your waiting an extra 30 to 45 minutes for the doctor to come in.. there’s always just one doctor.
Dr. Andrews is the best Doctor I have ever visited hands down!!! She takes her time and listens to everything you have to say,. I’m use to other doctors rushing and talking over me, but she is so genuine , patient and down to earth. She …
Dr. Andrews is a fine physician. The staff is deficient. Will not answer phone, no VM, no email, dinky patient portal. Must stop by to make appt. Must pay copay when signing in then wait for hours. I walked out and just left the $20 today. …
This is the absolute worstttttt , I booked an appointment for 10:15 I’m currently still in the waiting room at 11:40 and have not been seen . Someone also has been here since 9:30 and hasn’t been called . The wait time is absurd basically …
I have a new doctor Camille Lundy @Southern Crescent Family Practice and I really like her alot,she’s really thorough.
My first time at this clinic was under very stressful and painful circumstances. Although I arrived at the clinic anxious, Mrs. Kamara assured me that everything would be fine. She helped bring my pain level down to a manageable point and …
I have been a patient at this practice for nearly 3 years. The staff and services have gotten worse and now at the point, I have decided to move on. The wait time is terrible. My last appt. I was there at 8 and left at 12 noon. I had a flu …
I have been a patient here for many years. They always take care of me because they care about their patients. I recommend this office to anyone who needs help.
Kind, knowledgeable, professional and friendly doctors and staff. They take the time to listen and engage, not just push prescriptions. I definitely recommend!!
I must say my experience with Southern Crescent was great! When I went, I was able to be seen, taken care of and got what was needed to rectify my issue. The wait time was a little longer than expected, but once I was seen, I began to …
My first experience going to this office was fine. The wait was longer than I would have liked and it has been quite the time getting them to respond to the pharmacy for my prescription. Dr. Andrews was an open down to earth doctor and even the nurse practitioner was good when I came back the second appt. For now, I will continue to go.
Although Dr. Faith Andrews is a very good and thorough physician. Their office practices are totally Unorganized and unprofessional. After almost 3 years i receive a bill via email.,,That was never sent by paper documentation in the mail …
Ms. Camille, Ms. Evelyn, Nurse Keisha, and the lady that took my son’s labs were all truly awesome. There was genuine care shown towards both my son and I. Not to mention, the welcoming and helpful demeanor of the front desk staff as well. Definitely making Southern Crescent Family Practice my new family provider!!!
I was in and out for my appointment. Dr. Andrews is awesome treats you like family. It’s makes a person feel good when doctors treat you like a person and not a number on a sheet
I visited doctor office in April 2021. Right after my recovery for covid. The staff and nurses are great. But the doctor not so much. They refused to sign any documents releasing back to work. Instead of allowing me to pick up paper work …
I love this facility it’s very clean and in a good area!! The staff are amazing and very polite. I have been a patient since 2016. Ms. Karen at the front desk is a sweetheart and very helpful. They do get busy so book annual check ups early …
It’s my first time here? My appointment was for 10:30 And I am still sitting in the lobby 2 hours after. I planned 2 hours with my sitter for this and the wait time is going to disrupt my plans. I think they need to work on their scheduling and stop wasting people time.
My family and I are new to this practice and I can admit that the service here is great, I have no complaints . I’ve had the venous reflux procedure and I feel so much better . My son had his first physical , his dad is getting the best …
Very organized office, They care the provide to patients are impeccable. I love the timeliness in which they take to complete care. The staff are very friendly and the clinic just make you feel at home. I love all the providers there they include patients in the decision making process.