Southern Eye Associates (SC)

Southern Eye Associates

Since our establishment in 1999, we have been committed to providing compassionate and comprehensive family eye care – from routine eye exams to surgery and disease treatment for complex eye conditions. Our highly trained, board-certified ophthalmologists and optometrists use state-of-the-art technology. We offer two locations in the upstate of SC. Our Greer office is convenient to the Eastside, Haywood Road, Pelham Road and Greer areas while the Greenville office is near the main Greenville Hospital System campus.

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Southern Eye Associates (SC) Reviews ( 111 )

  1. Have been seeing one of the doctors from the Greer office several years…. Now am seeing one of the surgeon’s… To remove my cataracts…. One down one to go….

  2. Terrible! Waited an hour and a half for a follow up appointment. Staff very unfriendly. Will never come here.After waiting an hour and a half…I walked out. Very unprofessional. Dr Heitman and his staff are extremely rude.

  3. MY WIFE AND I WENT IN FOR CHECK UP … MY SITUATION one near site one far site both sigmatism and had a retina peel 2years ago but they could take care of all that no problem … Christian run business another plus

  4. Excellent experience. Everyone is friendly, knowledgeable, and efficient. Dr. Reardon is the best! Attacked my issue with superior talent and resolved what was quite the mystery at first.

  5. I have had good experiences so far with this practice. I had been a patient of Dr. Civiletto but he has left the practice so I will now be seen by Dr Stokes at this practice.

  6. My husband was seen By Dr Williams for cataract surgery.The staff was so nice and friendly.We really enjoyed the experience.Dr Williams prayed with us after the exam .That is highly unusual.for a Dr.We believe in the power of praying and …

  7. Very professional and all personnel was very curtious. Office was very clean and organized. At this point I feel real comfortable to have them remove my cataracts and provide the necessary eye care

  8. In spite of good care, I cannot stand the waste of time spent waiting for the TECH to do an eye exam, then again for the optometrist to come and do his exam. Good providers, too long waiting. .

  9. The staff was awesome love that I was able to explain the shirt I was wearing to Dr Odell the shirt said I could be caught dead in 53 countries for wearing this shirt there are 53 countries that for having God’s word,teaching God’s you …

  10. This was my first visit and I will definitely will be going back. Everyone was very friendly and very professional. Dr. Heitman was my DR. and he made sure that I understood everything about my eyes. I so glad I found this office.

  11. Optical Shop customer service initially was good, but I had multiple issues and overall bad experience. I just received a call from the practice manager and hopefully Optical Shop customer service will be better in the future.

  12. Everyone has been so nice. They are all so very helpful. They answer every question that you have. Dr. Reardon has been just great. He has made everything right with my eyes. The cataract surgery went great.

  13. So thankful for Dr. Reardonand Southern Eye Associates! He is thorough, kind, and smart. He identified papilledema that other eye doctors missed. He also found pressure in my brain that led to tumor discovery that other doctors missed. I’m recovering from brain surgery now. I’m so appreciative!

  14. I will forever be indebted to Southern Eye Associates. When my daughter developed uveitis 2 years ago, I immediately called an optometrist friend of our family. After he examined her, he immediately called S E A to have her treated by one …

  15. So I normally do not give reviews but felt I should on this one. I took my 89 year old aunt. We were early/on time and was taken back. They started checking her eyes with and without her glasses. Then checked for eye pressure and when they …

  16. Went in for yearly standard exam and they upcharge me 150.00 without asking. I’m a self pay and they knew it on check in. This place is a total ripoff and front desk staff is rude. After voicing an objection and arguing with me about what I …

  17. Very proficient and well organized office. From checking in, exam, to getting my glasses fitted. Lady that helped with my glasses went over my insurance coverage, and very helpful. Office is very clean!!!

  18. Do not make an appointment here! I drove from Columbia because I had such great care several years ago, but their doctors and level of service have changed dramatically. …

  19. After debating on having a Doctor look at my eye because I got shot in the eye with a nerf product thanks to an adventurous 5 year old, I caved and had one of the Doctors look at it (I mean , most moms can tough anything out right?). I’m …

  20. Today was my very first visit to Southern Eye Associates. The service I received was just outstanding, very professional and friendly. I’m so glad to be a patient and in the care of Dr. Heitman and the staff.

  21. I was referred to Southern Eye in Dec 2012 by my family doctor to have my eyes checked for possible damage upon being diagnosed with Type 2 Diabetes. Dr. Steigerwald gave me a prescription for glasses and I asked if it was too soon to get …

  22. Dr Reardon is awsome ! He did my cateract surgery and sewed lens in my eyes. Im loving my new eyesight. He has been blessed with such a great great gift . thank you so much !!!

  23. I appreciate SEA more than I can put into words, but ppl deserve to know how kind-hearted and helpful this group is. I walk in without an appointment, needing to see one of their doctors. The appointment/receptionist desk helped me with a …

  24. Reading some of the reviews, I suspect one HUGE reason for the delays and long waits is because they are SO POPULAR! It took me 8 weeks to get an appointment. I feel that that do a great job with everything, but the sheer VOLUME of their …

  25. I was helped by Dr. Craig O’Dell for some new contacts, and he was super nice, a real pleasure to meet. He fine-tuned my contact selection and prescription, to help me see my computer screens better. He even explained multi-focal lenses to …

  26. I was Dr Heitman’s very first patient he ever had when he first joined Southern Eye Associates as a physician. Dr Heitman is a wonderful who cares about all of his patients and takes his time answering your questions and explains things to …

  27. They lost my insurance info between my first and second appointments, resulting in an embarrassing situation where I had to tell the receptionist that I just can’t afford to pay everything up front. This was all because I had to go back for …

  28. Went for eye exam. Whoever made the appointments over the phone failed to mention there was an office in Greer right next to where I live. After a short 45 minute wait, I was dilated and left in a super bight hallway for half an hour. …

  29. Made appt and asked if covered by my insurance-“yes”, waited 3 months for appt, got off work for appt-then found out the doctor I had appt with was NOT covered by my insurance-had to reschedule and wait even longer. Receptionist making …

  30. Southern eye is an amazing facility!! My husband and I have both had lasiks done and have been extremely happy with the results. The faculty and doctors are amazing, so sweet and caring. When our boys become of age, they too will have lasiks. Love this place!

  31. The service one receives here at Southern Eye is outstanding. Everyone on the staff that I came in contact with was very respectful and courteous. Dr.Williams is the best and most thorough eye doctor I have ever been to.

  32. Such a great experience. Very friendly staff and Dr. Heitman takes the time to go over any questions you might have. You will never feel rushed. Thank you for the thorough eye exam and getting my contacts straightened out so I can see better.

  33. DO NOT SCHEDULE with this group!! Poor customer service – especially to new patients. I called on Jan 29th 2013 specifically requesting an appointment for Feb 26, 2013 – due to taking off work for other appointments as well. I wanted an …

  34. Dr. Heitman was very attentive, on time, and explained the procedures he was performing at every juncture. I highly recommend him. Excellent examination.
    My difficulty was in scheduling. His scheduling person is Stephanie, and I …

  35. Dr. Reardon just did my second cataract surgery since December, 2017. He and his staff was very friendly, courteous, and compassionate to someone who does not like having the eyes messed with, even putting in drops. He is very caring and …

  36. I had a bad reaction to the glaucoma prescription that Dr. Stokes prescribed. I had to stop using it and requested a follow up appointment with the doctor. I was told he was too booked up to see me and someone would call me back. No one …

  37. Welll to start off with, before i even went to my appointment I had called and asked and made sure that my insurance was aceppted there, and the lady told me yes it would be fully covered. About a week after my visit, i get a bill in the …

  38. I first went to the ER with flashes of light in my left eye. They set up the appointment on a Saturday. Dr. Reardon was professional and friendly and thorough. My followup was with other staff before the Dr. This office and staff are terrific.

  39. I had an extremely pleasant experience at the Greenville office. The front staff was polite and friendly upon walking in and was eager to help. My doctor was informative and knowledgeable and took the time to considers questions thoughtfully. There was a great selection of frames and the staff handled all my needs!

  40. I have been seeing Dr. Steigerwald for a few years and have been receiving extraordinary care! He recently recommended scleral lenses for me and I received them today after having a custom pair made for my eyes! I have never seen this …

  41. BEWARE DONT WASTE UR TIME HERE.Due to my mother health issues and disabilities she is unable to wear a mask but was wearing a shield per doctor and ADA. My mother was told they will not see her regardless of her health issues and …

  42. The staff and facilities are more than nice. The two star rating stems from my experience with one particular doctor. This review of Dr. Steigerwald is a compounded review from myself, my wife and my coworker who all have had less than …

  43. I was very pleased at my appointment last year with my doctor. I scheduled an appointment for the following year. I was called one month in advance and told my appointment would have to be moved. They were unwilling to accommodate my work …

  44. From the moment I walked in, I was treated very well, from the beginning with the receptionist to checking out. The care I received and the tests conducted were just what I needed. I learned more about my eyes that day than I had ever …

  45. So I’ve not one too keen on reviews but their office was exemplary. I write this review for two reasons. One for the staff which were friendly, efficient, and helpful. Two was for Dr. O’Dell who was respectful, observant, and efficient. He …

  46. Have been a patient for a number of years. The staff and doctors have always been so professional, helpful, and caring and go out of their way to make your appointment go smoothly. After having several complicated vision problems, I have always received the best medical diagnosis along with a caring and compassionate staff.

  47. Dr Wade Reardon and the staff are just outstanding! He performed my first cataract surgery in 2017 and then recently my second, both with IOLs inserted. Very caring, skilled and professional to put it mildly! You’ll not find better service and eye care. 5 stars plus! Highest recommendation!!

  48. The optical department and staff are very friendly and professional. The speed and communication though is extremely poor. I will not order glasses from them again. I’ve had two bad experiences. I do not see the doctor at this location. …

  49. I was in Southern Eye today to check my vision and cataracts. My doctor was Dr. Reardon to whom I have to say thank you sir for taking time to explain all the pros and cons on all my options.I have selected cataract surgery and feel good because of the time they spent with me. I would totally recommend Southern Eye to anyone

  50. The staff is friendly, but I feel more like a number rather than a person. It is very uncomfortable having to wait in the front public waiting area without my contacts ( I can barely see shapes and colors without them) right after having …

  51. Great staff and Dr. William Steigerwald is fantastic. Dr. Steigerwald was excellent and very patient with my quirky eye issues. He recommended Scleral contact lenses for keratoconus. I’d used hard lenses before and really didn’t like …

  52. Dr. Pace did a phenomenal job with my eye procedure. He was gentle, and explained what he was going to do every step of the way, which set my nerves at ease. He and his staff were professional and kind.

  53. Excellent experience. Saw Dr. Odell for the first time yesterday. He was wonderful and so was the staff. I also got my eyes dilated. I know what to expect when I get them dilated though and you just have to use the glasses they offer …

  54. I had an unfortunate logistical issue happen around the ordering of my new lenses, but I have to say that Ann, the optical supervisor, was awesome in addressing my concerns. She was extremely professional and went above and beyond to …

  55. Dr. Williams and the staff at Southern Eye Associates have cared for me for more than 20 years. I have always been treated with the upmost kindness and respect, in fact they are like family. For my vision and eye health I want only the best and I found the best with Dr. Williams and the staff of Southern Eye Associates.

  56. My husband is under the care of Dr. Peter Daniel. He is an excellent eye surgeon and explains everything in great detail. He is very personable. We are extremely pleased with his care. …

  57. Great experience. Saw Dr.Bill Steigerwald for first time today and was very impressed with his personality and feel confident in his abilities to handle all my eye needs. Very close to home so feel comforted knowing any problems or …

  58. Beware! Brought my mother here. They overly charged her for her appointment (follow up appt) as well as a mask she had. The lady charged her $2649 for a mask and my mother kept asking her to make sure it was the right amount. She …

  59. Had an annual visit with Dr. O’Dell, followed by a very helpful visit to select my frames. Lindsey L explained what my insurance covered, showed me which frames fit into that category, helped me pick ones that framed my face the best, and …

  60. Had a great visit! Staff was friendly, and the doctors were terrific! They helped me file with insurance and made the entire process very smooth. I am a member of the Liberty Lion’s Club, and this firm helps us take care of many residents of Liberty! I travel over 20 miles to keep them as my eye care facility!

  61. The whole experience with Southern Eye Center has been wonderful. Every associate and doctor that I dealt with was not only extremely professional, but very nice and courteous. …

  62. Southern Eye Associates is a very nice office. It is clear that everyone in the building cares about helping others and the environment is very calm and inviting. I love that all the equipment in the office is state of the art. The …

  63. I have just recently completed my second Cataract surgery with Dr. Hack. Everything went amazingly well and just as Dr. Hack had detailed before I agreed to his proposed course of treatment. …

  64. I love Southern Eye Associates! My first visit was within the last couple months, and I plan to go again soon. Not only does the office have an inviting atmosphere and the equipment advanced, but the people are great! I remember the eye …

  65. I have had excellent experiences at Southern Eye every single time. The staff is friendly and knowledgeable and always treat me as an individual, not just as a number. The waiting area is clean, spacious. From the moment I stepped through …

  66. Took about 4 months for husband to get initial appointment with Dr Heitman, but it was worth it! An independent ( not associated/owned by a hospital system) office where it certainly appears that the well being of the patient really comes …

  67. Fraudulent billing. Directly lied to about tests being preformed. Demanded prior authorization from insurance before scheduled appointment. Was informed I would only be responsible for my check-in copay. I made it clear if charges would …

  68. My husband Danny Horton experienced an infection in his left eye about 2 years ago. It was major as to where he was losing his eyesight. Dr.Hack took him in and has been nothing but amazing. He takes his personal time to come in in on days …

  69. I am a patient here and had my dad join me here for his eye care. Today l was very disappointed because I am preparing for a small surgery and didn’t go to the doctor with my dad but before I made that choice I called to see if he was going …

  70. I had a new patient appointment on October 29th with Dr William’s. Everyone I encountered was extremely professional and friendly even though it was still an obviously busy day. I cannot say enough about Dr William’s. He immediately puts …

  71. I just want to say a big thank you to Dr. Hietman, Lisa, Donna & the staff at Southern Eye Associates!
    I simply love the fact that Dr. Hietman is a praying man of God Dr. That takes …

  72. I am 80 yrs. Old. I had an eye infection and my primary care provider thought it might be cancer. He referred me to this facility. Unfortunately I saw Dr. Pace. He was the most arrogant doctor I have ever been to!! He was both rude, and …

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