Southern Illinois Electric Cooperative (SIEC) is the electric distribution cooperative serving homes and businesses in southernmost Illinois.
| Thursday | 8AM to 4PM |
| Friday | 8AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
7420 US Highway 51 S, Dongola, IL 62926
Good company. Nice staff.
Very rude they don’t care about the customers and they take advantage of the elderly!
Good people doing a great job keeping Southern Illinois full of power!!!
Absolutely horrible and non caring.
Small town electric provider. Pathetic customer service and no privacy for your account. Low education small town clerks gossip about customers accounts. Extremely unprofessional.
I know several of the employees personally and have nothing but good things to say about all of them! Friendly people doing a mostly thankless job while dealing with the public, which we all know can be difficult at times. I would give 7 stars if I could.
Been a customer for over 20 years and I have never hated anything like I hate this place!!! I have only received 1 co-op check in all this time yet they have no problem cutting off your power in the dead of winter if you are late with a …
A great company. Friendly staff and the crews always work with a smile on their face while singing a joyful tune. Proud to be a part owner of this wonderful co-op!
I have nothing but EXCEPTIONAL service from everyone at Southern Illinois Electronic! And, Robin Ramage is OUTSTANDING – always professional, knowledgable, and can resolve any issue. I highly recommend this company.
Why can’t you guy’s pay back deposits owed to deceased members? Sounds criminal to me. 22 dollars or 33 dollars..depending on whom you talk to or when..is offered instead of the 180 dollars given to your company over a decade …
I had my transformer on my electric pole spark and the electricity was out.
A guy named Robert from SIEC removed the branch and explained what happened and why it takes someone so long to get the power back on. They have to go to each …
Rates are a little high, but they have great customer service! Since the ice storms, they have done an excellent job of keeping the lines clear and outages have been minimal. Employees have always been friendly!
The woman working the after hours at 3pm 11.14.2021 was the rudest individual I’ve ever dealt with. Not only would she not listen to, or answer, my question, she rose her voice to speak over me to tell me that I was 100% wrong because of issues in a town I don’t live anywhere close to. 0/10
Had a power issue the other day and the service man came out within an hour of calling. He was very prompt and polite. When I called to report the issue the lady that answered the phone and the engineer were both very polite and friendly. Overall, great experience!
The employees at SIEC are some of the most professional people I have dealt with. I have seen their linemen out in the very worst of conditions, restoring power. Whenever I have called the office, I have been treated with a great deal of courtesy.
They have always been prompt and professionals every time I have had issues with my electric. .Good men and women who do a fantastic job. Happy to be a Southern Illinois Electric customer! !! Keep up the good work!!
I have watched the men who work at this Co-op my entire life, and I can tell you that they genuinely care about their customers. The “small town” attitude others complain about is the same thing that causes these men to get to know their …
Very rude disrespectful ppl nothing but problems out off them. They stole 80 $ from me then said they made a mistake after they denied it all. Sent me 80 back then stole it back and now poof it’s gone. Worst electric company ever. They made me put one star but really it should be negative 4 star
Received a call from them today about property easement request. Very friendly and upbeat and efficient. Wonderful customer service. A+
I’ve had to call upon them a few times since my move to Southern Illinois (2020). I do believe they do go out of their way to assist on all problems, questions or concerns. Power outages while frustrating, if I look at it with a calm head, …
Love the service this company will work with you about a year ago I had a electric box go out on my pole. They worked with me on a payment plan and also came to my house within 45 mins. The good thing is I can recall the power being out 4 times within 4 year period