Horrible customer service!!! They will scam you and when you complain they just laugh and say “oh well sorry!” DO NOT do business with these dirty P.O.S. scammers!!
I have currently been waiting 3 months for a trash bin. I was initially told I would get one in August. Then September. Now it’s mid October. Can’t pick one up either and have no other option available.
Office staff (liliana) very disrespectful and rude, tried to call GM with no response, Very poor customer service,also failed to state contractual requirements when renting equipment!!! And when confronted with this she was very angry and …
I became disabled this past year and live alone. I had to request that SORD assist by getting my cart to empty by the house and return it, so a handicap sticker was placed on the cart to let driver know. Well since I’ve had to call to report my trash was not emptied a few times and was made to wait till following trash day.
Called on Monday and told them that the dumpster was ready for removal. They said they would pick it up on Wednesday. I called again on Wednesday and it is still sitting in my yard at 1830 hours.
Called last week to start a new account, tried calling on Monday and then someone was supposed to call me back to get my deposit for trash service. Finally got A hold of someone today in regards to putting a deposit down and now I’m told …
Horrible. I called the Ardmore office to make a simple, concerned complaint and everyone I spoke to was rude and unprofessional. The business’s “mission” is providing safe services and maintaining excellent customer service and they fail at both. Simple, tell your drivers to SLOW DOWN.
Been trying to get service for 4 weeks now every time i call the people that answer the phone act like they could care less if i get trash service at my house. I guess I’m just going to have to find another service provider.
Also great for employment, great people to work with. The pay and benefits are just as good as well. If you are looking , or know someone that is looking. Having CDL is a good start as well.
We are in the 20th century, so when you make a payment online it should automatically take your account off of the hold status. Now we will have to go another week without our trash getting picked up. Its not like we have 4 kid’s in the house. Very unhappy
The lady in front office obviously lied to me on the phone was arguing with me telling me what could and couldn’t fit in my car. Very rude not helpful at all with a very terrible attitude. She went against everything she told me on the …
Lost my Poly Cart, along with my home and everything in it, in the tornado on March 21st. I called in March to put my service on hold. Was told then it was no problem, call when our home was rebuilt and they would bring out another Poly …
Horrible customer service!!! They will scam you and when you complain they just laugh and say “oh well sorry!” DO NOT do business with these dirty P.O.S. scammers!!
Great service
Yep
Very good place people is so kind and good service
Only dump in Ardmore,Ok. Nice people
terrible company, might as well hall trash off yourself
Great landfill with nice workers and well maintained roads in and out. They care about our environment.
I have currently been waiting 3 months for a trash bin. I was initially told I would get one in August. Then September. Now it’s mid October. Can’t pick one up either and have no other option available.
Office staff (liliana) very disrespectful and rude, tried to call GM with no response, Very poor customer service,also failed to state contractual requirements when renting equipment!!! And when confronted with this she was very angry and …
I became disabled this past year and live alone. I had to request that SORD assist by getting my cart to empty by the house and return it, so a handicap sticker was placed on the cart to let driver know. Well since I’ve had to call to report my trash was not emptied a few times and was made to wait till following trash day.
Called on Monday and told them that the dumpster was ready for removal. They said they would pick it up on Wednesday. I called again on Wednesday and it is still sitting in my yard at 1830 hours.
Called last week to start a new account, tried calling on Monday and then someone was supposed to call me back to get my deposit for trash service. Finally got A hold of someone today in regards to putting a deposit down and now I’m told …
Horrible. I called the Ardmore office to make a simple, concerned complaint and everyone I spoke to was rude and unprofessional. The business’s “mission” is providing safe services and maintaining excellent customer service and they fail at both. Simple, tell your drivers to SLOW DOWN.
Been trying to get service for 4 weeks now every time i call the people that answer the phone act like they could care less if i get trash service at my house. I guess I’m just going to have to find another service provider.
Also great for employment, great people to work with. The pay and benefits are just as good as well. If you are looking , or know someone that is looking. Having CDL is a good start as well.
We are in the 20th century, so when you make a payment online it should automatically take your account off of the hold status. Now we will have to go another week without our trash getting picked up. Its not like we have 4 kid’s in the house. Very unhappy
The lady in front office obviously lied to me on the phone was arguing with me telling me what could and couldn’t fit in my car. Very rude not helpful at all with a very terrible attitude. She went against everything she told me on the …
Lost my Poly Cart, along with my home and everything in it, in the tornado on March 21st. I called in March to put my service on hold. Was told then it was no problem, call when our home was rebuilt and they would bring out another Poly …