Our Mission here at Southern Rivers Energy is to be the energy supplier of choice by meeting or exceeding the expectations of the members by … See more
This company did a great job clearing 7 Bradford Pear trees near the power lines taking them down to the stump and cleaning up afterwards leaving me no work to do.
The people that work here are nice people but SRE as an organizational coop is absolutely terrible.. My bill due date varies apparently each month. I, as I’m sure most people do, have a calendar event to pay every 30 days prior to the first …
How nice it is to have such a reliable electric service. I work from home and depend on SRE for the dependability to do my job well. Even if a storm takes out my power, restoration is surprisingly quick, even while conditions are still threatening. Thank you SRE team for being such an outstanding service to our community!
The employees worked hard the past few days to ensure that power was restored to their customers as soon as possible. One of the employees that I met had worked for several days just trying to get power for everyone. I’m very thankful for …
The worst electric company so far.$438.00 for deposit and the pay as you go is another $70.00 Rip off to cut on the electric and took $
30.00 out from me and I didn’t even cut on any lights on the property.So sad to …
Very poor communications about outages to customers. They are kept in the “datk” when a cause or estimate for re-establishing service could be relayed. …
This company is Horrible! They charge you what they want to…I like to know how my bill went up by $62 for the month of Aug. and it’s not been NO hotter this month than July and my bill was a $1 increase for July…You have to take out a damn loan to pay your electric bill.
Extremely rude and disrespectful. They DO NOT care about the people or their situations…i HATE that I have to use this company. When I ever move it will not be in a Southern Rivers area
I have been on several energy corporations, Lamar is by far the worst. For 17 yrs they are the very worst for restoring power after an outage, very slow! Along with many other issues, they have a lot of room for improvement.
Our power goes out at least once a month, on sunny days with no wind or anything, and when I’ve talked to them, they’ve told me “sometimes the power just goes out”. It’s ridiculous and makes working from home much more difficult.
Worst company ever. Unbeleivably sliw at restoring loss power. I lost power for 7 days, had get hotel room $700. Then they chsrge late fee for one lousy day late ,Really? Watch your bill closely, they will change your due date monthly for …
They trimmed the trees now I can’t get um to clean it up. Bad business. We always pay on tim
e. They should make Harper’s clean up. Someone from emc called me and was rude. Very unprofessional. The brush has been on the ground a week
What a joke of a company, i am selling a home in lamar county and this electric company won’t switch the electricity over to the new owner until they get copies of the closing statement which is not right to request financial paperwork …
Never been with a Electric Company in my 57yrs, that does NOT care about their customers!!! Georgia Power and EMC take care of their people! Including everyone who is on Georgia Power and EMC people have & do pay HALF THE PRICE WE (SOUTHERN …
Just wanted to give hands up to the guys that came to my house tonight. We had a transformer blow and 2 lines snapped. Had about 6 residents out. From the time I called it in bc it was in my yard so they would know right where to go. They …
If it rains, the power goes out..Always!
Then it will take them 6-8 hours or more to get the power back on. This has happened a lot over the summer. Call in other crews if it’s going to take that long. …
Please avoid this company at all cost. I literally moved in my house in the beginning of March. I’ve at least lost power once a month. I’ve come to expect that if it rains there will be no power. It’s like there power lines can’t be touched …
Every 10 days we lose power. No compensation for it either. We still have to pay our power bill in full and as a stay at home caregiver of a 76 year old with dementia with two dogs, and house in no shade, the conditions become ridiculous. …
I’m so hopeful that another power company will extend their service and put southern rivers out!!! I am so sick of their terrible service, literally DO NOT MOVE ANYWHERE THAT THEY SERVICE.. you will highly regret it. If it rains, light …
spoke to 3 different people and no one cares and will not adjust my bill. My house has been vacant since September and pmts have ranged from 108, 63, 51, 71 since then, except for December -Jan and it tripled…. with no one living …
We experienced a huge storm with extensive damage. To look at everything, we assumed we would be without power for at least 2-3 days. SR showed up within an hour and did not leave us. I also had to call after hours for my mom and was …
Absolutely rude and unwilling to help, I was told since they are not a non-profit that I will not get anything taken off my bill for being without power with a 2 year old for a minimum of an hour each time and the power has gone off two …
Power goes out constantly; There may be a subtle breeze and the power will go out. How about updating your utilities and your customer service in the age of 8k, internet satellites, and Facetime. The service is so bad I cannot report my outage because Southern Rivers doesn’t have an automated system to handle it. Fail!
Bad from the first encounter. Coming from Georgia Power, I can tell this is very much a substandard company. People answer the phone but no one can do anything outside of their backwoods office which is rarely open. Looking at other’s …
3/3/2022 Southern Rivers disconnected my power today. This is my fault; I have nothing & did not pay last month’s $300+ bill as I have consistently for 12 years. …
I’m trying to move because My power bill is outrageous for one person living in a house. If a house has them as the power company stay away from it. You’ll regret it, especially your wallet. I had to unplug everything and put power strips …
If you don’t have to use them, don’t! Our power is constantly going out for no reason a lot of times with no weather issues, you never get to speak to anyone when this happens and normally restoration takes at least 12 hours.
I can not speak highly enough of this company! I was with Southern Rivers for 18 years and now have moved to another companies area. I wished that I could have the great customer service, fast response time and over all peace of mind knowing that my electric company had my best interest at heart again! You rock SRE!
Want to say thank you to the lineman and the dispatch team for all that they do. I had no power during the storms last night. It was pouring rain and lighting was popping everywhere. And there they were getting the power back on. Thank you for the dedication and putting your life on the line. We ask a lot and you sacrifice a lot. Thanks
CSR’s are amazing and provide great customer service. The lineman work long hard hours during storms to make sure power is restored as quickly as possible.
This is the best electric company I have ever had been with them over40 okyears. We have lost power 2 times in all those years. They came out once at med nite to change a tramsformer to restore our electric.i love my SER there the best
Top notch energy provider. I have lived on Southern Rivers Energy lines for 20+ years and have had very few issues. Loss of power comes mainly from natural disasters (heavy storms, tornados, ice, etc.) which are not within the control of …
Thank you to all of the employees at Southern Rivers Energy! Your dedication to your members is awesome. Working in all types of weather is part of the job but you all do it as a team/family and make sure the job gets done.
My review is not based on the cost of electricity. It’s high, but so is everything else. However, when the weather turned bad last week and tornados were spotted in the area and hit close by, our power went out. Truck after truck went by …
I’ve never had an issue with them in the 15 years I’ve been using them. Yes, power goes out occasionally, but the linemen working to restore it are doing their best to keep things running smoothly. You can’t blame them for natural disasters and other things out of their control.
They don’t mess around if there’s an outage. We had a tree take out power down on Turner Rd awhile back and I couldn’t believe how fast I heard chainsaws and crews working. I also had a branch on a transformer and they came out faster than an ambulance. Great job SREnergy
We lose power at least two times a week. Usually during work hours when we are trying to work from home. There are no storms Bright sunny days and for no reason the power goes out. The power surges are killing us as we have had to replace …
Turn off the power for an infrastructure upgrade, but didn’t send any information that it was happening. I work from home and lost a client because of the laziness of this company. When I told the lady this, she said “I could send you a letter, if you like”. WHY WAS THAT NOT DONE BEFORE THE POWER OUTAGE? I wish I could give a ZERO
We just moved to Georgia from Indianapolis. We close on our house today at 3pm. Their cut off line is 2pm to restore power. We literally have to go the first weekend without power because they won’t budge. It is not a great start. On top of …
I just came to see the reviews to see if I was the only one having problems with this company and I can see clearly that many have issues and this company is rated 1.9 stars which is disgusting. Its even more disgusting that living where I …
These rules and rates are going to force me to put solar and use a gas powered generator. No, I will be using my energy to produce a lot less money for this company. Oh my goodness we pay our bill on time EVERY month how can they charge …
Southern Rivers Energy rocks!
This company did a great job clearing 7 Bradford Pear trees near the power lines taking them down to the stump and cleaning up afterwards leaving me no work to do.
The people that work here are nice people but SRE as an organizational coop is absolutely terrible.. My bill due date varies apparently each month. I, as I’m sure most people do, have a calendar event to pay every 30 days prior to the first …
How nice it is to have such a reliable electric service. I work from home and depend on SRE for the dependability to do my job well. Even if a storm takes out my power, restoration is surprisingly quick, even while conditions are still threatening. Thank you SRE team for being such an outstanding service to our community!
The employees worked hard the past few days to ensure that power was restored to their customers as soon as possible. One of the employees that I met had worked for several days just trying to get power for everyone. I’m very thankful for …
Please attend the annual meeting which will be held in person on Saturday, Aug. 26, 2023, from 8:30 a.m. – 10:30 a.m. …
Professional people working for their customers
Power goes out frequently
Always out of power
Constant sporadic power outages
Always losing power for no reason,very expensive also!
Grab service xant even get them on the phone when powers out
Worst power company I have ever dealt with !!!! I wish you could choose who you wanted power with .
Here we go again. No weather not even a breeze and service is out again. And of course no explanation. 😠 …
always losing power for hours and rate increases are insane its fixed that we don’t have a choice of power companies so sad
Terrible if u sneeze lights go out not a cloud in sky no loghsgueznowhat liw
Thank you for all you do!
Friendly staff & Excellent Power Linemen Staff. Whenever the power goes down, these men & women are on Top of their game.
Woke up & power was out. Thanks so much for crews out not long after & power restored! Good job!
Website could use updates, doesn’t work correctly! Had to pay my bill at dollar general!!!
The worst electric company so far.$438.00 for deposit and the pay as you go is another $70.00 Rip off to cut on the electric and took $
30.00 out from me and I didn’t even cut on any lights on the property.So sad to …
For more than 8 yrs, Southern Rivers has been the most consistent and dependable electric service that I have ever used. Thank You!
Been with them for five years and never had one issue and electric bill remains low.
Very poor communications about outages to customers. They are kept in the “datk” when a cause or estimate for re-establishing service could be relayed. …
Worst power company ever!!
My power goes out for no reason. If I wanted to have my power go out all the time I would go live in California. This is the worst power company ever.
This company is Horrible! They charge you what they want to…I like to know how my bill went up by $62 for the month of Aug. and it’s not been NO hotter this month than July and my bill was a $1 increase for July…You have to take out a damn loan to pay your electric bill.
Extremely rude and disrespectful. They DO NOT care about the people or their situations…i HATE that I have to use this company. When I ever move it will not be in a Southern Rivers area
I have been on several energy corporations, Lamar is by far the worst. For 17 yrs they are the very worst for restoring power after an outage, very slow! Along with many other issues, they have a lot of room for improvement.
Our power goes out at least once a month, on sunny days with no wind or anything, and when I’ve talked to them, they’ve told me “sometimes the power just goes out”. It’s ridiculous and makes working from home much more difficult.
It’s almost as though they don’t understand electricity, as though its some type of mysterious force that comes and goes of it’s own free will. …
Remember when your mother churned butter on the porch while you and your father tended to the fields with your trusty mule “Jeffy”? …
Worst company ever. Unbeleivably sliw at restoring loss power. I lost power for 7 days, had get hotel room $700. Then they chsrge late fee for one lousy day late ,Really? Watch your bill closely, they will change your due date monthly for …
They trimmed the trees now I can’t get um to clean it up. Bad business. We always pay on tim
e. They should make Harper’s clean up. Someone from emc called me and was rude. Very unprofessional. The brush has been on the ground a week
What a joke of a company, i am selling a home in lamar county and this electric company won’t switch the electricity over to the new owner until they get copies of the closing statement which is not right to request financial paperwork …
Never been with a Electric Company in my 57yrs, that does NOT care about their customers!!! Georgia Power and EMC take care of their people! Including everyone who is on Georgia Power and EMC people have & do pay HALF THE PRICE WE (SOUTHERN …
This place is great, always there when you need them and friendly.
Just wanted to give hands up to the guys that came to my house tonight. We had a transformer blow and 2 lines snapped. Had about 6 residents out. From the time I called it in bc it was in my yard so they would know right where to go. They …
If it rains, the power goes out..Always!
Then it will take them 6-8 hours or more to get the power back on. This has happened a lot over the summer. Call in other crews if it’s going to take that long. …
Please avoid this company at all cost. I literally moved in my house in the beginning of March. I’ve at least lost power once a month. I’ve come to expect that if it rains there will be no power. It’s like there power lines can’t be touched …
Every 10 days we lose power. No compensation for it either. We still have to pay our power bill in full and as a stay at home caregiver of a 76 year old with dementia with two dogs, and house in no shade, the conditions become ridiculous. …
I’m so hopeful that another power company will extend their service and put southern rivers out!!! I am so sick of their terrible service, literally DO NOT MOVE ANYWHERE THAT THEY SERVICE.. you will highly regret it. If it rains, light …
spoke to 3 different people and no one cares and will not adjust my bill. My house has been vacant since September and pmts have ranged from 108, 63, 51, 71 since then, except for December -Jan and it tripled…. with no one living …
We experienced a huge storm with extensive damage. To look at everything, we assumed we would be without power for at least 2-3 days. SR showed up within an hour and did not leave us. I also had to call after hours for my mom and was …
Absolutely rude and unwilling to help, I was told since they are not a non-profit that I will not get anything taken off my bill for being without power with a 2 year old for a minimum of an hour each time and the power has gone off two …
Power goes out constantly; There may be a subtle breeze and the power will go out. How about updating your utilities and your customer service in the age of 8k, internet satellites, and Facetime. The service is so bad I cannot report my outage because Southern Rivers doesn’t have an automated system to handle it. Fail!
Bad from the first encounter. Coming from Georgia Power, I can tell this is very much a substandard company. People answer the phone but no one can do anything outside of their backwoods office which is rarely open. Looking at other’s …
3/3/2022 Southern Rivers disconnected my power today. This is my fault; I have nothing & did not pay last month’s $300+ bill as I have consistently for 12 years. …
Great Power Company. Thanks to all the people that worked long hours to get the power back on after the recent tornados.
I’m trying to move because My power bill is outrageous for one person living in a house. If a house has them as the power company stay away from it. You’ll regret it, especially your wallet. I had to unplug everything and put power strips …
I would like to thank SRE crews for their dedication and hard work. Working long hours to restore power to our members.
SRE has some very dedicated employees that work all hours to restore power as quickly and safely as possible. God bless them and keep them safe!
I had an awesome encounter with Miss Chelsea earlier this week. She was very informative and helpful. Great people skills. Great hire.
If you don’t have to use them, don’t! Our power is constantly going out for no reason a lot of times with no weather issues, you never get to speak to anyone when this happens and normally restoration takes at least 12 hours.
I can not speak highly enough of this company! I was with Southern Rivers for 18 years and now have moved to another companies area. I wished that I could have the great customer service, fast response time and over all peace of mind knowing that my electric company had my best interest at heart again! You rock SRE!
Want to say thank you to the lineman and the dispatch team for all that they do. I had no power during the storms last night. It was pouring rain and lighting was popping everywhere. And there they were getting the power back on. Thank you for the dedication and putting your life on the line. We ask a lot and you sacrifice a lot. Thanks
CSR’s are amazing and provide great customer service. The lineman work long hard hours during storms to make sure power is restored as quickly as possible.
This is the best electric company I have ever had been with them over40 okyears. We have lost power 2 times in all those years. They came out once at med nite to change a tramsformer to restore our electric.i love my SER there the best
This is the worst electricity company I have ever seen.
My bills came out $ 500 this month and I only have a 1600 sq foot house, what a shame. …
Top notch energy provider. I have lived on Southern Rivers Energy lines for 20+ years and have had very few issues. Loss of power comes mainly from natural disasters (heavy storms, tornados, ice, etc.) which are not within the control of …
Thank you to all of the employees at Southern Rivers Energy! Your dedication to your members is awesome. Working in all types of weather is part of the job but you all do it as a team/family and make sure the job gets done.
My review is not based on the cost of electricity. It’s high, but so is everything else. However, when the weather turned bad last week and tornados were spotted in the area and hit close by, our power went out. Truck after truck went by …
I’ve never had an issue with them in the 15 years I’ve been using them. Yes, power goes out occasionally, but the linemen working to restore it are doing their best to keep things running smoothly. You can’t blame them for natural disasters and other things out of their control.
They don’t mess around if there’s an outage. We had a tree take out power down on Turner Rd awhile back and I couldn’t believe how fast I heard chainsaws and crews working. I also had a branch on a transformer and they came out faster than an ambulance. Great job SREnergy
We lose power at least two times a week. Usually during work hours when we are trying to work from home. There are no storms Bright sunny days and for no reason the power goes out. The power surges are killing us as we have had to replace …
Turn off the power for an infrastructure upgrade, but didn’t send any information that it was happening. I work from home and lost a client because of the laziness of this company. When I told the lady this, she said “I could send you a letter, if you like”. WHY WAS THAT NOT DONE BEFORE THE POWER OUTAGE? I wish I could give a ZERO
We just moved to Georgia from Indianapolis. We close on our house today at 3pm. Their cut off line is 2pm to restore power. We literally have to go the first weekend without power because they won’t budge. It is not a great start. On top of …
I just came to see the reviews to see if I was the only one having problems with this company and I can see clearly that many have issues and this company is rated 1.9 stars which is disgusting. Its even more disgusting that living where I …
These rules and rates are going to force me to put solar and use a gas powered generator. No, I will be using my energy to produce a lot less money for this company. Oh my goodness we pay our bill on time EVERY month how can they charge …