I called up there but a old lady from Decatur location was very rude i just ask a simple question and she like what you want me to do about it i wish i would have gotten her name but she was real rude
Great , Friendly Staff , Thanks To Ms. Dena My Time There Was Wonderful And Fast , Great Communication Friendly Service very helpfully I recommend you guys to go see Ms.Dena
They are very unprofessional . I asked to speak with a supervisor she hangs up on me and tell she can not do it . I called back to speak with the supervisor again she claim she never spoke with me so they have people pretending to be …
Check to see if your medical records were part of the piles found outside of this campus… Channel 2 just did a report on this if you don’t already know…
They have horrible service went today for the first time and the doctor was a Indian lady nasty attitude very nasty then she gone tell me she been doing this for years but had a idk answer to everything we was telling her I wanna go over …
I been there for a few months as a employee and everyone there have a great and wonderful attitude and one good attitude spread to more attitudes so working for south side and being around positive people always make a good day
complete waste of time. Rude receptionist, unhelpful staff.Everyone’s response to your questions are, “I just sit here & answer phones”, “I didn’t even know we had a portal, “I just make appointments”. Unreal wait times just to get to the back & see not a room is being occupied. complete disfunction
I had an appointment at 9 it’s going on 10 15!! This is unacceptable!!! Every appointment is like this!!! Don’t respect people time!! I will be changing providers AND I DO NOT RECCOMEND SOUTHSIDE MEDICAL!!!!!!!!!!!!!!!!!!!!!!
I had a great experience with Southside Medical’s Women’s Center. Dr.Slaughter was very nice & very informative. I really appreciate the time that all of the staff spent with us.
I really enjoy the staff. They were kind and caring to helping me out. I made a mistake and set the the wrong appointment but surly they took care of me amd got me in and out. Thanks!
They are so slow in the women’s center there I had a appointment at 10:00 and I had to sit until 10:45 to get seen then as well the lab was packed had to wait 45 mins just to get blood work done not to mention I missed my other appointment at 11:45 dealing with them.
Came in as a walk-in to the Adult Medicine department at 8:30AM (when it was empty) and couldn’t be seen until 11:25 and I still haven’t seen the doctor. I’ve waited half a day here and the service quality isn’t the best.
Amazing Servics , wonderful facility ! I went to to Optometry and saw Dr Ortez. My contacts were cheaper than elsewhere and the staff and optometrist were great!
Would like to give Doctor battle and her assistant retta a special thanks for helping me delivery this wisdom tooth.. pull up !!they go get you right, best in city… They do great work
Southside Medical Center accepts all the insurances including Medicaid and Medicare. The beauty of SMC is that they provide quality care for the WHOLE family! if you need to get your eyes check, get a dental exam, OB/GYN, Pediatrics, …
Waited 3 hours to be seen by a doctor and was told he was “at lunch” the entire time. Walk-ins were all seen before me. Ended up having to leave without being seen because the doctor still hadn’t shown up. This was a scheduled appointment!!!!
Well Ms.Tan and the children office was very nice and experienced nurse I really like her but this was my first time at the south side medical center and I really like it
Rebecca, Ebony , Dr. Jackson are the BEST!!! They are always so nice and willing to help. They work so well as a Team. I will recommend them to anybody.
Took my mother there too get a refill on her medication, Doctor was very rude to me after I asked a question about the medication. I was told to shut up and wait to she was done talking. Very argumentative
From the time I walked into the building until the time I left I was treated with respect the staff was wonderful and very professional and The offices were very clean, however,The parking can get a bit crazy but other than that 10 out of 10 for me.
Horrible Custoner Service. I called to inquire about something and everyone sounded as though they had just woke up. As I was talking to someone I felt rushed because the lady put me on hold before I was done talking. This makes me not even furather my interest with them.
I had an appointment here at 2 PM ,I’m coming a hour away , Got stuck in Atlanta traffic, I’m eight minutes away, Arrival time to 2:18, 8 minutes away they refused to see me..this is sad, That’s poor customer service..
I try to avoid this place at all cost. Something as simple as getting an eyeglass prescription filled here is a daunting task and it shouldn’t be! They need new receptionists with better customer service skills.
My appointment was at 9:30 and we arrived early. Just to be called to the room at 11:15 to sit in there til almost 12. They need help over here. They must be under staffed or something. This is ridiculous and unacceptable.
I have been trying to have an issue resolved with them for TWO YEARS now and keep getting tossed around their internal system constantly. I am having to resort to writing stuff like this on their social media accounts in the hope that someone will reach out. This place is the worst.
I have been employed with southside main center(ridge Ave) over a year I grew up in this community and always love the customer survser here so I decided long ago to become a part of this team and when I was given the opportunity I gladly …
Dr. Jothi is a wonderful pediatrician. She’s very personable and relates well to children and teens. The staff is also very efficient and professional.
I been attending this facility since I was born! I remember when it use to be located across the street in the old building! A simple smile from the staff makes feel better when I walk through the door! The staff is courteous and helpful #LovingSMC#
Dr Kotei is my ray of sunshine! I am in much better shape now than I was when I first started coming to Southside! I don’t ever want to go anywhere else as long as he is here! I thank God for Southside.
I’ve been here six times. Everytime i come they say a different excuse. Very rude and unprofessional. You wait all day just to get told they not gone see you. My tooth is broken inside my mouth and they gave me no medicine or didnt see me i wouldnt recommend this place to ANYONE. GO SOMEWHERE ELSE.
I had my tooth extracted with the dentist Dr Battle! She did a great job! Big thanks to her asstiant Retta for holding my hand through the process! Thank you ladies!!
I went to the OB/GYN Department at SMC and I had an appointment for one thing and at the end of the visit I had received all my Annual Exam referrals to get set for the year. I was not expecting that from this visit.
Dr Jackson & Rebecca did me wonderful…they were pleasant the office was extremely clean….went in with a chipped tooth and Dr. Jackson hooked me up!!!! And they are affordable they’ll work with you…Go check them out for your dental …
Had a fill in yesterday with Dr. Jackson he did a wonderful job….he’s professional, swift, and informative.. didn’t take him no time.. he has always got me in and out.. his assistant is even informative, and friendly… book with Dr Jackson you won’t be disappointed ..Thanks once again Dr. Jackson
Came in as a walk-in @9:30am they told me that I have to wait till a opening is open. It’s 1:25pm the lady’s behind the desk has said nothing to me. The lobby in empty I’m confused on how they waiting in a opening when it’s no one in the …
I was having a horrible day. I was at the emergency room, Atlanta Medical a week before for a supposedly positive TB test. I was told to schedule an appointment. I scheduled an appointment and I went to the office on Ridge. They told me …
My son saw the dentist…the receptionist KIERRA was very pleasant not only on the phone when I called the day b4…she was just a nice and pleasant in person..great experience with the entire staff…Thx Southside Dental…SAT 10/19/2019…
Today I went to Dr. battle for my teeth and she did an excellent job on them wonderful job I’m very very satisfied I wish I have been went to her and I just wanted to let somebody know The visit was great and a good experience She Pulled …
I been a medical patient since I was a child but it’s the best clinic I know of. The clinics are there u just have to find out what time and days they serve patients on saturday.
Dear Spirit of God, Thank you for Ms. Sharon at Southside Medical. Thank you for the Entire Staff of DEDICATED, PATIENT, HARD WORKING, FRIENDLY & KIND STAFF.
It’s not right how some of the patients and walk-ins treat the staff. …
the dentist hygienist damage my teeths and I haven’t heard anything from them when bad things start happing to the person who damage my teeths .and the person who took the paperwork that I given her . they both will know why . karma don’t …
The worst doctors office ever the staff is rude the service is slow and the doctors are very lazy and will misdiagnose you always get a second opinion or just don’t pick this location the phones never work and when you ask for the person in charge they will never call you back
What’s is going on. I grew up at this place and never noticed the wait until. Adult medicine is the worst. If the appointment is 1100am why have I not been called by 1230. Why is people from 830am just been seen. This is ridiculous.
This was by far the worst medical center I’ve ever visited. There were HIPPA violations left and right. They actually brought someone else’s pap smear jar and open file into my room and set them down in front of me. Also they led me into …
The People up they were nice but they gave me and my mother the wrong persons prescription we live an hour away! We have to drive another hour up there just to get the right paper! Which was ridiculous and it smells awful in there! Someone needs to fix that odor ASAP.
AMANDA with the glasses at the pharmacy desk has a nasty very rude aura to her was nasty when i picked my meds up which was two days in a row because the doc didnt send them down like she said a week prior to talking to me
Today visit was bad you come early and they don’t call you until 30 pass your appointment time and the young lady at the front desk has a nasty attitude! Your actions speak louder than words!! Fix your face ma’am!
When scheduling…triple check times and dates with both scheduler and nurse station(if possible). Complete paperwork as quickly as possible for others who have appointments AFTER you will go next. Tell lady in “white coat” to slow down …
It was a awesome experience. I got my wisdom tooth pulled and it was so successful. Dr. Williams did so well I didnt know he pulled it out.
Thank you so much Dr. Williams.
I’ve had a great experience at Southside Medical on Ridge Ave!!! My hygienist Dena and Dr. Williams were both great and very concerned and attentive to my needs!!! I would recommend those two to anyone!!! Thanks for making my smile bright again!!!! 😁 …
This place is poorly managed I was the first in line at 7:30 the dentist opens at 8:00 staff for dental didn’t come untill 8:30 only to have me wait over 3 hours because I was a walk in not rite well after the 3 min visual I was sent to the …
Wait time is beyond ridiculous rather you a have an appointment or walk in been a patient here for over a year and this is my LAST visit. Over a hour for Depo when its take less than 5 to distribute it come yall have to do better for our community.
DENTAL. I went to see dr Jackson today and ebony. Omg they were the best. They went above means and expectation to make sure I’m ok. I have severe anxiety. Lord knows I didn want to go through with it. I also know I needed to. Dr Jackson …
THE MOST UNPROFESSIONAL PLACE EVER! Set an appointment, drive an hour plus from Gwinnett just for them to tell me I couldn’t get an ultrasound b/c a referral form will have to be filled out and submitted before the doctor seen me! Shouldn’t …
I was really put off by the reviews on here and slightly scared but I went in (as a walkin) and the people were really nice and the place is really clean. The receptionist in the lobby is a tad loud and funny they should put her in a …
Very Ghetto, you arrived on time for your appointment but they are in a staff meeting so your appointment gets pushed back. They are extra slow and rude medical assistants. Why make an appointment if the facility won’t even follow it.
I Love Southside Medical Facilities! Every one I’ve visited has been Totally Awesome!!! Staff and Services!! Dr. Jackson will have you laughing even with A toothache!! 😁 I Highly Recommend Southside Medical! Keep up the Great Work!!!!💕💕💕 …
This place needs to be SHUT DOWN!!!!I don’t understand why my mother continues to come here and she has Medicare. You make your appointment and still have to sit and wait over an hour. The Adminstrative staff are lazy and rude. It’s to many …
Just had a visit to the dental dept and it was extra special. Both hygienist collaborated regarding my treatment and it was a great experience. Both Dena and Sadaf treated me so special and filled me with so much knowledge . I started my …
My love my Experience at Southside medical Ms.Rebecca and Dr. Jackson is everything I was scared too get my tooth pulled but the helped me Thur it! Also put on some music so I want even thing about it I love this Facility so much I would recommend any and everyone too go there!
May the peace of God be with you. I had a wonderful experience at the Southside Clinic with Dr. Nicole. I never really had a Doctor that show soooo much care and kindness like her. Truly Thank God for her, on not giving up on me. I thank …
Terrible, i arrived early for my scheduled appointments time and still had to wait close to two hours before seeing the doctor. Am i expecting too much? I think not the doctors should give the patient the respect we give them by arriving on time. My time is just as valuable.as theirs.
My appointment was at 9:15am. I got there early. I still sat in the waiting room until 10:50am. They took everyone who came after me before me and when I asked if I was being skipped, they lied to my face and said those people had …
Waited 3 weeks for an appointment just to be 2 minutes late and had to get my appointment rescheduled. Apparently I work there and I should have knew it was “half day Friday” so that’s that. Unprofessional and unaccommodating, don’t waste your time.
Dr. Jackson & Nurse Ebony are THE BEST!!! I absolutely love them & I’ll definitely recommend anyone in need of dental work to go see them!! Very affordable, fast & great at what they do!!
Where should I start from if you’ve ever experienced wisdom teeth pain you’ll understand where I’m going with this the DENTAL DEPARTMENT at this location is plan out amazing soon as I walked in seqouyah (receptionist) welcomed me in as the …
I saw Optometrist Dr. Katerin Ortiz, OD, FAAO, in January 2018 & she was fabulous! She’s friendly, kind, well-spoken, knowledgeable, & introduced me to better contact lenses! I would still be going to her, if my insurance covered it.
Service is subpar at best. I have had appts rescheduled without being notified, appts cancelled or put back because staff meetings werent accounted for, and the front desk staff are the worst ever. They completely lack understanding of patient privacy and are very unprofessional…constantly on their cell phones.
Let me start start off by saying wow. I was extremely nervous about having my wisdom teeth removed Dr. Jackson, Rebecca and Ebony took care of me like I can was family. Ebony held my hand to help come my nerves while Rebecca and Dr. Jackson went to work. Thankyou so much my experience was a excellent!!!!!
I have had approximately ten appointments with Southside dental department and can say without reservation that it is the most efficiently run department here. I mean from the front desk all the way back are not only efficient, but I feel …
Where do I start? I have been at the adult medicine office for an hour and still have not been seen. There are patients ahead of me yet to be seen. I don’t understand. Is there not enough doctors or did they overbook patients. I’m not …
I didn’t have an appointment and I’m grateful that a doctor was able to see me. I was disappointed waiting for my prescription for twice as long as they said it would take, still waiting and in great pain. Tell people it will be over and hour, if it will be over and hour.
Lacking in customer service and professionalism. Phone and operating system can be an ordeal to maneuver when scheduling appointments and asking questions. Staff in dental department leave much to be desired. I do not blame every department …
They are very rude and unprofessional they do not know how to speak to people.. front desk dont know what they are doing not professional at all a young man had his bag of food in his hand when he was called to the back the lady that called …
This clinic is HORRIBLE. Last Monday I was seen for a follow up visit at 6:30pm The nurse and the doctor who saw me was talking out loud near the front desk about my medical information and was so ghetto and just didn’t care. HIPPA was …
Dr. Jackson did not hurt my mouth. Excellent job. Ebony and Marjorie the dental assistants on point. Excellent service! The hygienist Dena was very informative. I will be returning for future services.
Southside medical center SUCKS. They are so unprofessional and condescending. I called before going up there and was told by the operator that I can be a walk-in as long as I make it there before 2:00 p.m. I arrived at 1:40p.m. and the …
Worse place ever!!!! They are always extremely slow, the staff does more talking than working. I arrived an hour early for my appointment yet its 30 minutes after my appointment and I still haven’t been triage. Reconsider attending this facility you’ll spend your whole day waiting for simple follow up visits.
My son was experiencing a fever and throwing up. I took him to Southside Medical Center’s Pediatrics Department and he saw Ms. Gray. She was great with my son. She prescribed him medicine and he was feeling better in hours. Thank you for helping my son!
My experience was wonderful nurse Daria was fast and explained everything very well. Also had a very vast knowledge of the medical field had a answer for all my questions. Dr. Kotei was great very friendly and straight to the point. They care more about my health than I do. Best primary care physician in the city.
Everyone is very nice in the Women’s Center! Wait time in the exam room was a little longer than I expected but nothing out of the ordinary. Had a great experience overall!
This has to be the worse medical clinic Ive ever been to. The front desk staff is very unprofessional. They give preference to the people they know that walk in. I came into the clinic at 11:45 they told me I would have to wait until after …
I want make a major compliant. I had a MRI done 9-21-18 and the result was suppose to go Dr.Alvarerz McLeod . I called So Side Medical on Monday this week .I spoke with the young lady that ordered my meds and she transferred my call to Dr. …
People are all friendly and very accommodating. They treat everyone fairly and equally. I will soon be joining the Pediatrics department as a new physician and so far everyone has been very nice and accepting of me.
This place is ratchet, rude, and very unprofessional. I had a appointment and sat there over 3 hours. When you call and ask to be transferred they hang up in your face or just stay silent until you hang up. They need way better staff who …
We recently started taking our newborn daughter and five year old son here and we absolutely love our experience every time we come. From the front office staff to the medial assistant Tanila to Dr. Lu. Everyone is very nice and knowledgeable and are patient with us if we have any questions or concerns.
I really hate going to the dentist but this clinic has made my experience enjoyable. Dr.Battle is very knowledgeable and has great energy. Dr.Battle and the Southside staff have been wonderful and I would highly recommend this dentist.
The worst medical center ever, I had a 2:30pm appointment May 16, 2018. I did not get brought to the examination room till 3:30pm. The waiting room was not packed at all. 4:30pm come around and still no doctor no one check to see if I am …
This place is poor. I came in today for results, appointment 9am been here over an hour and had not been call. These people @ the desk giving excuses. I had to say something for them call me in. Desk people are rule telling me about other …
Riverdale location and Forest Park are horrible. Last time I went to the Riverdale location PA Adams for to send my high blood pressure medicine to my pharmacy. I called the Riverdale and they said I need to speak with the Forest Park …
I love going to this dentist office. I am so terrified of the dentist. Palms sweaty and everything. They are a very good dentist office . I had a back molar pulled today and it was so fast and easy and I feel great. Thank you staff and Dr. Jackson. He is great.
GREAT AND outstanding experience. The receptionist Kai has the most comforting smile and puts me at ease . My Hygienist Dena is so gentle and informative. I LOVE coming to the Dentist now that these 2 have made it wonderful
Dental needs are great but Adult Medicine and Women’s Health are insane. Unless you have no where else to go, then go here. Other wise be ready to spend all day here. Get ready to see different doctors and not be able to receive results on …
Went and got COVID 19 tested on July 1st!!!! Been waiting on results for 13days! Went to their location over 4 times trying to get the result! After waiting for over an hour they told me I was positive!!! I was so upset because no one ever …
I was scheduled for a physical at 3PM on a Friday. I showed up at 2:40 (early to do paperwork) and didn’t leave until 5:20!
When I scheduled my appointment, I informed the receptionist over the phone that …
My children and I have just moved to Georgia over a month ago ,my kids have been patients of the pediatric department since we have been here.
The front staff is very nice however, They have lost their paperwork 5 or more …
Had a chipped tooth and My “dentist” never showed their face to me. They had their dental assistant do little to help and Said with the one look in my mouth that I needed it extracted or have a root canal and crown which they don’t offer. I …
I had eyewear needs and the Optometry Department with Dr. Ortiz took care of me expeditiously. I was made to feel by The staff that they cared about my needs. The waiting room area was comfortable and my glasses were perfect. I shall return!
Very unprofessional establishment. My wife called on Friday to try and get a same day appointment because she was in pain and they told her they would call her back. They never did. She called again on Saturday and they told her they …
My appointment was at 2:30. I arrived at 2:00 to fill out the paperwork. I am having back pain and today was the only day I could take off of work. It is currently 4:25. I still have yet to see a doctor. …
I have been calling for over a month trying to get a dentist appointment NO ANSWER ! I finally got someone on the phone last month she took all my info and nobody has yet to reach out to me. I called again this morning and I’ve been on hold …
Dr.Battle is so professional and compassionate that it made an extraction a great experience and I don’t know what I would have done without her assistant to comfort me through the whole process they are truly amazing and the best dentist I have ever had no problems at all with the extraction!!! Omg , I love everything about her Dr😃😃😃😃 …
I came in to see Dr. Battle and her Assistant Ebony,Conswala & Retta were amazing. The doctor took great care of me. Dr. Marable was amazing as well. They were very friendly and courteous to me. Starting from the front all the way to the …
The main office would be nothing without their amazing and caring dental staff! I love and appreciate them all at Southside Medical’s main location. From the ladies at the front desk, to my dentist Dr. Jackson and his amazing assistant …
The establishment is just unprofessional. To the way yhe answer the phone and you ask for help and the scheduling appointment people can never schedule an appointment because they apparently can never get in the system. If you don’t like to work then don’t go. Pass the job to someone who is passionate about taking care of people.
This is a good place to receive care. The Doctors are here to provide care. There is still needed training for the Medical Techs and Clerical staff. If you have any issues there is a customer service number and your concern will be addressed.
I never wanted to say anything but honestly, I’m not returning. I was scheduled for leep procedure two times. And I’m not doing a 1 hour drive the third time. When they had me waiting in the waiting room for 1 hour to 30 minutes those two …
The best dentist office I have every visit. Very professional and they made me feel very relaxed. I will tell my friends and family to come here! Thank you to the dentist Dr.Battle and her assistant Retta for taking good care of me.
This is really an unprofessional and Ghetto business everyone seems so miserable I mean even the receptionist in the children’s center have awful attitudes ….. I specifically made my kids appointments early so that I can still go to work on …
Please be prepared to wait OVER AN HOUR to be seen. I had to cancel my appointment. It was made at 10:15 I arrived early and still hadn’t been seen by 11:20. When I ask the lady how much longer she lets me know there’s still another person …
Well there should be a NEGATIVE STAR as an option, but since i had to choose something 1 is what it is! Dr. Jackson and his staff especially the skinny receptionist/assistant with the glasses during check in are rude, unprofessional, and …
This we the most unprofessional environment. The lady at the desk is talking super loud sharing patients personal busy. People in the waiting area was talking loud on the phone like nobody else is around. You have to wait way too long. They are turning walk ins away. Not a good place. Very very unprofessional.
My experience while getting some work done on my teeth was excellent Dr. Jackson, Dena, and Ebony were great! They were very friendly, knowledgeable, thorough, and professional. The facility was comfortable and clean. Thanks SMC, keep up the good work.
Dr.Jackson (Dentist) is the best! His staff is awesome!!!Went in to get a tooth extracted and when I say quick and painless..QUICK AND PAINLESS. Dr.Jackson reassured me I would be fine and talked me through everything. His assistant was …
My grandmother and I have been coming to Southside for 6 years (grandmother is the patient. I come to assist.) It had always been a pleasant experience. However, we have never been treated as bad as we did last time. We arrived on time to …
I hardly ever ACTUALLY write reviews even though they are the first thing I check when making almost any decision especially about going to a new place. …
Friendly and knowledgeable front desk staff
Wait times are a bit out of hand
You cant always blame everything on COVID….I waited more than an hour before …
I was given all sorts of misinformation…I had to uber out there and wasted money because I was told something totally different from when I made appt. I was told that one check would be enough since I got paid once a month…but I …
Dr Jackson and Rebecca were very amazing I went in to get a tooth pulled and when I tell you I didn’t feel anything nor did I know my tooth was already out. It happened so fast and painless I couldn’t believe it…You both are great. I’ll will definitely be back and if any of you need any dental work I recommend you go here.
Dr. Terrie Battle is such a good and patience dentist. I just wish they had a stuff animal or squeeze ball and play smoothing music to help with the whole process of the noise and the experience of getting your tooth extracted. I had a bad experience as a child and I’m still traumatized! Overall my visit was great.
Had an appointment here to get an infected tooth extracted. I was extremely nervous. The dentist and hygienist explained everything, reassured me during, it was over in 10 minutes, the hygienist rubbed my hand during to comfort me and the …
The best dentist visit ever. I was so nervous, but Dr. Jackson & Rebecca were do good to me. They made me feel comfortable. I also really appreciate the sliding scale system. SMC is affordable & great care!! …
I have only been a Southside Medical Center patient for a few months, but the last visit I went in to have my pressure checked at 5:00pm. It was extremely high, the doctor who was about to leave not only came in and rechecked it but made …
Mr. Jackson and Ms.Mary were absolutely amazing! Dr. Jackson was very caring and understanding about my situation. He is the best dentist in the USA. Ms.Mary also made sure I was ok and comfortable, while I was waiting for my extraction. I …
I love this place. My siblings and I went to Southside Medical Center from infancy until we were adults. I still go there from time to time. It’s amazing and very affordable. Everyone they know exactly what they are doing and the services …
Very unprofessional environment, I will be seeking OBGYN care elsewhere. Staff is not welcoming or professional. On multiple occasions I have called and someone will answer, and talk about another patient In the background (which I can …
I had a great visit with Dr. Williams at the dentist office! With the sliding scale payment I didn’t have to spend a lot of money. I don’t have dental insurance. I got there at 2 pm I was done by 3:15 and I had an extraction! Bonnie and the other hygienist who’s name I didn’t get were amazing! Definitely going back ❤️
Today was a nervous day for me. Had to get a tooth removed. I can honestly say Dr. Jackson and his assistant Ms. Rebecca changed that. They was nice and patient. Which helped me relax during the procedure. They made sure I was completely comfortable. Dr. Jackson has the coolest technique to remove a tooth.
I was in tears this morning due to very bad toothache!! I called them and they told me i can come in. Less than 10 minutes of me Getting there they were calling me to the back. Within secs of me meeting Dr. Williams i felt comfortable!! He …
Every time I come to get work done by Dr. Jackson… It’s amazing. His assistant Ebony is awesome. I had my teeth cleaned by Dena and she was awesome as well. I even had oral surgery as an emergency and they didn’t make me wait. I will always come here. Thanks a million.
Dr. Williams in dental is great. I always have been scared of the dentist, but as soon as I walked in the front desk staff reassured me that I was in good hands. They were right he made me completely relaxed and was quick but thorough. I will definitely recommended them.
I had been up all night for two nights couldn’t eat couldn’t sleep because of my severe tooth pain.first off let me say the staff was polite and welcoming. I didn’t even have an appointment and the wait wasn’t even long Dr. Williams is the …
I’ve been in a Atlanta for about a year. My first experience at the Adult Medicine Office was highly distasteful. Beginning from the missing letters on their sign out the office to the fast paced with slow results appearance. The nurses at …
This is the worst experience I have ever had with a doctors office. There was a roach crawling across the wall in my room. Then they had me wait for over a hour before I was seen by the primary physician, who didn’t actually seem to care …
So in January I went to Dr. Jackson to have my tooth extracted. Dr. Jackson and his staff was so kind and caring. The Dental Assistant Erica was so supportive, as I laid there going through this process, which took all of like 2 minutes. I …
Man this place is the WORST! the receptionist ‘Courtney’ is so RUDE ! She made things complicated instead of trying to help me. I came on time to my appointment and they basically took an hour just to get me sorted out. After, they told me …
Horrible!!!! The staff, the people, THE PHARMACY!!!! God forbid you need medication in a timely fashion… you won’t get it on time! Your appointments will be constantly rescheduled!!! You should also sit aside 2-4 hours to receive help. It’s not worth it… RUN!
Dr. Williams is the BEST dentist I’ve encountered so far. When I say BEST I mean his patience and professionalism was unbelievable. Dr. Williams knew I was a bit nervous so he explained carefully before and during my procedure every little …
Today I must admit I was heartbroken, thought I would be turned away for the time, however Ms Wendy Hamilton really did her best to help me and get me seen today for my physical exam ❤️ I truly appreciate you Wendy… you showed me today that …
Dr. Battle and her assistant are the best!!! Very professional! They removed my wisdom tooth in 10 minutes! I have always hated the dentist but they have definitely changed my mind! I’m no longer scared! Also Dr. Jackson is great too!! Overall this was a great experience!
I’m really tired of their dental department. I had an appointment that tooks months for me to wait, I got there, and their excuse was the dentist was in an accident he couldn’t see me that day, ok I understood that so I rescheduled the …
Today my experience at Southside Medical was wonderful. I always have a great experience when I come to this location. Today was different I had the pleasure to meet Ms. Dena. She was very pleasant and very professional also helpful. She …
I called to make appointment with foot doctor and she the lady who answered the phones said hold on and I am currently still holding listening to that elevator music and it’s been 1:17:28 and counting. They just forgot about me. I did make …
I had a 9am appointment for ultrasound I was there before 9 am and I was the only one for an ultrasound . I was called to be seen at 9:40 she sent me back out to drink more water and walk, she said it would only take her 15 minutes. I had …
The staff and doctors here are amazing and genuinely care about their patients. I been to 3 different departments in this building and had a great experience, especially for someone who doesn’t like going to get check ups/dentists. The only downfall is the incredible long wait time even if you have an appt.
Dr. Jackson and his assistant performed an extraction for me and I couldn’t believe how painless and quick it was! Like most people, I dread the dentist but the experience I’ve had with Southside Medical dental office have been great. The …
This place is horrible for dental especially if you are a man. They somehow let beautiful women come and get done in a couple weeks or they can push your date back 3 months after waiting hours for an exam. Then you have to come back in more months for cleaning and then more months for fillings. Mananger hangs up in your face. Good Luck
This is the most unprofessional establishment I have ever seen. My son came in to get a follow up for some labs that he had done in the adult medicine department. His appointment was after hours and the entire department was ghetto and …
The ladies in the dentist and optometrist department are very rude and unprofessional. They provided me with wrong information weren’t apologetic and gave me unnecessary attitude afterwards. I am transferring and not going to think twice …
Very bad customer service I was sitting in waiting area in the dark for 25mins noone acknowledged me nor greeted me..the doctor or nurse is good but staff is unprofessional this is my honest review
Went to the dentist to have a tooth extraction. My main doctor is Dr. Johnson. He had a medical emergency which led me to another doctor to do my extraction. During the whole extraction he complained saying that “this is why i don’t wanna …
Their systems are confusing. I visited their East Point Location in early December. They scheduled me for March 14. The night before I go ahead and check in on line. Online they put the address for the Ridge St location. I write that …
They said I could walk in without an appointment.. They DID NOT tell me they ONLY do an exam! I waited 3 hours for them just to LOOK at my teeth and give me one x-ray! Then told me I had to schedule an appointment for a cleaning..a whole 4 …
This is the most unprofessional doctor i have ever been to. The doctor i seen today didn’t even know what tonsil stones were, didn’t swab me for anything, and he could barely here. All they did was stock me with a needle . The other time i …
Me And My Cousin Were Leaving A Doctors Visit &’ We Was Stranded &’ We Wanted To Sit Somewhere, Where We Could Be Seen The Security Guard Told Us To Move Its 9 At Night And It’s Dark !!! That Made Us Feel Very Unsafe , ladies Only Get Visit During Daytime
My first experience was decent but on my second visit I got there just for them to tell me that this whole time they don’t have any doctors to do a checkup for me then told me that the person who scheduled it, scheduled it wrong !? I’m so mad rn
Horrible experience on the dentist office they are so unprofessional (they cancelled my appointment without ever letting me know while i was waiting 6 months for that appointment, did not want to see me that day they wanted me to wait …
This was my first time here.. when I say the experience was phenomenal I mean it… Dr Tiffany Muse made me feel so comfortable and relaxed… I also had to get blood work at their lab and Christina is the BEST! I didn’t feel a thing and I …
First the never ever answer the phone & if they do, they’re very rude. Or they answer the phone and immediately hang up. they’ve done this 5 times. The receptionist ladies are always very rude. I went for a dentist appointment and wasn’t …
Never keep up with appointments always calling the day before to reschedule some times even same day I wish they’ll close this location just like they did the hospital.
My experience with Dr. Torrie Battle was phenomenal! From my examine appointment, to my extractions and the overall treatment was exceptional! Following the procedure I have felt zero pain and minimal discomfort. She was very patient and …
Unprofessional , lacks communication and follow up , worse place ever. This is the second time I showed up in person to get help with my prescription not being filled and the doors are locked during Bussiness hours and everyone is in meetings ………
The worst doctors office to go to they treat their patients AWFUL! DEBRA IN ADULT MEDICINE HAS A VERY NASTY ATTITUDE ! THEY REALLY NEED TO GET RID OF HER THIS LADY HATE HER JOB SHE BEEN HERE OVER A DECADE AND BEEN SWITCHED TO ALMOST ALL THE …
I’m here @ this clinic been waiting over an hour and have not been seen. Walk in and no one acknowledged you. This clinic has horrible service, I won’t ever go back there. I will be changing clinics. The staff is unfriendly and …
This medical center is beyond ghetto. None of the systems are connected, and the departments do not communicate with one another. I physically had to relay messages to each department because they have an ineffective messaging system that …
Dr. Battle Is a great Dentist. She works with me every time I come in to ensure my treatment gets completed in a timely manner. Her assistant Cynthia is very sweet. I wish all the patients could come to her she shows me so much care every time I come.
I Highly Recommend “Dr. Battle” for your dentistry needs. EXCEPTIONAL in her skill and Wonderful in bedside manner. Caring and Competent she understands the link between empathy and professionalism!!!❤️
So I went in for and official pregnancy visit which I was excited about. 😊. Upon arrival the front desk staff was very horrible. For women who are already afraid about starting a family they give time or patience to the patient. They …
Dr.Battle is a wonderful dentist. She made me feel really comfortable and did a wonderful job taking out my teeth. Her staff Kelra is wonderful as well. I’m looking forward to my next appointment with her.
Dr. Battle did a wonderful job. I am pleased with her ability to communicate with her patients. She did a really good job. Her assistants Kelra and Cynthia were very pleasant as well. So glad she was my Dentist. Thank you Southside and Dr. Battle.
I really grateful for south side medical dentist office. The staff is really great and their patient. I had a toothache that had me on edge, I went in as a walk in and was able to get some antibiotics . It may take some time for you to get …
Thank you for shutting down the behavioral health clinic and refusing to refill my prescription. Hope I don’t commit suicide from medication withdrawal. If so my family will use this in the lawsuit.
I can only speak about my experience at the main campus (adult medicine). My first visit I thought went great, staff was attentive, everything was good. I was wrong. I had some labs drawn and have been trying to get results for almost a …
Adult Medicine is awful. From my experience it’s so hard to get someone on the phone that actually wants to assist. And in person wait times are crazy even with appointment. …
Very Slow, Unprofessional!! I was A Walk In . i Was Their At 8am Didn’t Get Seen Til After NOON!!!! I Will Not Refer ANYONE TO This Dentist OFFICE!!! One Of The Ladies At The Desk Is VERY RUDE!!! They Hire ANYBODY!!! I’ll NEVER COME BACK HERE!!!!👎👎👎👎👎👎👎👎👎👎 …
The main center specialty clinic is horrible. Their very slow and move when their ready not caring how full the lobby is. They do not answer the phones, it just rings all day. They do not inform the doctors that their patients would like to …
I’ve been coming too Southside for 8 years & I’ve always had a good experience and even referred over 50 patients too the Business. I had a family member too get an opportunity here I was so excited for her she is a single mother of two …
The front desk could improve in customer service and communication but Dr. Jackson and Kodi made my extraction visit worth it! I was so nervous and was put at ease by them both so much I didn’t even know the tooth was out lol. Thank you immensely.
I went to get my tooth pulled today and I was scared…When I tell you Dr. Battle made me feel at ease and pain free….it only took a couple of seconds and I was done. Dr. Battle is the best and I recommend everyone to go check her out…
Any other time I would give a 5 Star but I had a teleconference call yesterday for my results at 4, they called at 4:30 while I was at work. I literally called back one minute later n they stopped answering the phone. Offer all the service …
If there were no stats. The dentist’s office is TRASH. NO PROFESSIONALISM. Too stuck on pretentiousness. Dr. Kim isn’t any better. They don’t know how to schedule. And are super rude, but I’m with all of it. …
Dr.Battle is the absolute BEST. Ive gone to her everytime I’ve scheduled to be seen. Very comfortable knowing she’s going to do the job & get it done effectively. Definitely recommend everyone to request her for their dental needs. Thanks Battle. You’re Awesome.
I got my tooth extraction today. It was my first tome having a tooth pulled and I was scared to death. The receptionist was very nice and got me through quickly. My Dentist was Ms. Battle and I cant give her enough stars. She was amazing, …
I want to thank Dr. Jackson and his assistant for an exceptional visit today. They went above and beyond to put my niece at ease about her tooth extraction. They did an excellent job today thank you so much I really appreciate your kindness today.
I wouldn’t take my dog here. Be prepared to wait 3.5 hours to be seen by incompetent staff.
Optometry Nicole Akpunku Was A Great Help To Me.
Thanks Dr. Jackson and Ms.Rebecca I feel so much better now. Again thanks y’all
Long wait, but Africa Alvarez is a wonderful doctor
Thanks Dr Jothi and Tanila for your OUTSTANDING SERVICE also the rest of the staff
Appointment was at 2:15. Still waiting to be called at 3:05. To be continued…..
The. Best. Eye. Doctor. That. I. Felt. Comfortable. With
Wasted my time and money numerous times coming here. Communication is terrible here.
Love tgem great care fast on poinys gets the job done quick and u get all the help u need
Dr Battle and her assent Mss Retta is the best and very professional .
They are very good with children, and they have a dentist office inside
I been going to southsie since I was born… My kids also goes there they are the best hands down!!!
Pediatrics sucks they need to fire everyone in this office and start fresh
I been going here for years
It’s a little slow sometimes if all the doctors are not in but over all they are great.
Always have a good experience when we visit. Would be a 5 if the phone system was better.
I called up there but a old lady from Decatur location was very rude i just ask a simple question and she like what you want me to do about it i wish i would have gotten her name but she was real rude
Love Southside Medical Center all my kids went there!!!
Ms. Alvarez is the best doctor she hates to fail and she knows what’s best for your health I love her
Great , Friendly Staff , Thanks To Ms. Dena My Time There Was Wonderful And Fast , Great Communication Friendly Service very helpfully I recommend you guys to go see Ms.Dena
I came in to Southside for me and my daughter I been at Southside since 8:45am and it’s going on 1pm and I’m still waiting to be seen
They are the best point period. I will always go there. Friendly staff Doctor Jackson and Recebba
Excellent…All primary doctors are very active
Dr. Williams and Sadaf Rehmani RDH wonderful. The dental department are awesome!
I can describe this place in one word : MALPRACTICE. Except Dr. Champion he is a good Dr.
Great place & Friendly staff, but the wait time is ridiculous! You should expect to be here for 2 hrs about something that could take about 20 mins.
They are very unprofessional . I asked to speak with a supervisor she hangs up on me and tell she can not do it . I called back to speak with the supervisor again she claim she never spoke with me so they have people pretending to be …
I had a 9:30 appointment, arrived at 9:15 called to the back at 10:15 and still waiting for the doctor to come in. It’s now 11:11
I visited this facility for optometry services. It was nice and clean. Everyone that I encountered was polite and helpful. 👍🏽👍🏽👍🏽 …
Check to see if your medical records were part of the piles found outside of this campus… Channel 2 just did a report on this if you don’t already know…
I enjoy bringing my child to this office. Everyone has a positive attitude and great customer service!
I rescheduled an extraction and they scheduled me for a cleaning. I had to take off work again for their incompetence.
Rebecca and Dr.Jackson were amazing and i felt nothing during the procedure .
They have horrible service went today for the first time and the doctor was a Indian lady nasty attitude very nasty then she gone tell me she been doing this for years but had a idk answer to everything we was telling her I wanna go over …
They are doing great!!!all of there staffs are very friendly but JAY AND DR ADAMS YOU ARE THE BEST !!!!!GOD bless your alll❤️❤️❤️👏👏👏👏👏 …
I been there for a few months as a employee and everyone there have a great and wonderful attitude and one good attitude spread to more attitudes so working for south side and being around positive people always make a good day
Russell Benedict and Dr. Africa Alvarez are truly medical professionals and make you feel right at home.
Amazing job Dr. Battle and her team ( Rita and Ebony )did with the extraction of my tooth big salute to you all.
So unprofessional on the phone . Sooooo unprofessional
Dr Jackson and Rebecca pulled my tooth with no problems didn’t even feel the pain or feel the tooth being pulled out thanks for the great service
Very good staff! Dr. Battle & her assistant Retta are great!! Thank you!!
They are too good.
I love Dr Battle and Rita her assistant they are the best and they take really good care of you I highley recommend them !!!!!!😁 …
complete waste of time. Rude receptionist, unhelpful staff.Everyone’s response to your questions are, “I just sit here & answer phones”, “I didn’t even know we had a portal, “I just make appointments”. Unreal wait times just to get to the back & see not a room is being occupied. complete disfunction
I had an appointment at 9 it’s going on 10 15!! This is unacceptable!!! Every appointment is like this!!! Don’t respect people time!! I will be changing providers AND I DO NOT RECCOMEND SOUTHSIDE MEDICAL!!!!!!!!!!!!!!!!!!!!!!
Have been on hold for over one hour just to schedule an appointment.
Edit: After waiting 75 minutes on hold they just answered and hung up! lol this place is a joke. I’ll be taking my business elsewhere
Very slow been here for a hour and the doctors wasn’t even in yet….Now that the doctors is in I’m still waiting told them my pain was at 10‼️
I had a great experience with Southside Medical’s Women’s Center. Dr.Slaughter was very nice & very informative. I really appreciate the time that all of the staff spent with us.
My Prep provider Dr. Alvarez and Russell the Prep coordinator are absolutely awesome. Always attentive to my concerns..
Dr Jackson did a quick and easy job on my extraction. Great work and funny guy.
Dr. Marlone Jackson is the best ,he has great hand side manner compared to any other dentist I ever been to.
I love this dental office. They are polite, professional & the pricing is reasonable even when you don’t have dental insurance.:)
I really enjoy the staff. They were kind and caring to helping me out. I made a mistake and set the the wrong appointment but surly they took care of me amd got me in and out. Thanks!
They are so slow in the women’s center there I had a appointment at 10:00 and I had to sit until 10:45 to get seen then as well the lab was packed had to wait 45 mins just to get blood work done not to mention I missed my other appointment at 11:45 dealing with them.
Came in as a walk-in to the Adult Medicine department at 8:30AM (when it was empty) and couldn’t be seen until 11:25 and I still haven’t seen the doctor. I’ve waited half a day here and the service quality isn’t the best.
Amazing Servics , wonderful facility ! I went to to Optometry and saw Dr Ortez. My contacts were cheaper than elsewhere and the staff and optometrist were great!
Would like to give Doctor battle and her assistant retta a special thanks for helping me delivery this wisdom tooth.. pull up !!they go get you right, best in city… They do great work
Southside Medical Center accepts all the insurances including Medicaid and Medicare. The beauty of SMC is that they provide quality care for the WHOLE family! if you need to get your eyes check, get a dental exam, OB/GYN, Pediatrics, …
Waited 3 hours to be seen by a doctor and was told he was “at lunch” the entire time. Walk-ins were all seen before me. Ended up having to leave without being seen because the doctor still hadn’t shown up. This was a scheduled appointment!!!!
Well Ms.Tan and the children office was very nice and experienced nurse I really like her but this was my first time at the south side medical center and I really like it
Rebecca, Ebony , Dr. Jackson are the BEST!!! They are always so nice and willing to help. They work so well as a Team. I will recommend them to anybody.
Took my mother there too get a refill on her medication, Doctor was very rude to me after I asked a question about the medication. I was told to shut up and wait to she was done talking. Very argumentative
From the time I walked into the building until the time I left I was treated with respect the staff was wonderful and very professional and The offices were very clean, however,The parking can get a bit crazy but other than that 10 out of 10 for me.
Horrible Custoner Service. I called to inquire about something and everyone sounded as though they had just woke up. As I was talking to someone I felt rushed because the lady put me on hold before I was done talking. This makes me not even furather my interest with them.
I had an appointment here at 2 PM ,I’m coming a hour away , Got stuck in Atlanta traffic, I’m eight minutes away, Arrival time to 2:18, 8 minutes away they refused to see me..this is sad, That’s poor customer service..
I try to avoid this place at all cost. Something as simple as getting an eyeglass prescription filled here is a daunting task and it shouldn’t be! They need new receptionists with better customer service skills.
My appointment was at 9:30 and we arrived early. Just to be called to the room at 11:15 to sit in there til almost 12. They need help over here. They must be under staffed or something. This is ridiculous and unacceptable.
I have been trying to have an issue resolved with them for TWO YEARS now and keep getting tossed around their internal system constantly. I am having to resort to writing stuff like this on their social media accounts in the hope that someone will reach out. This place is the worst.
I have been employed with southside main center(ridge Ave) over a year I grew up in this community and always love the customer survser here so I decided long ago to become a part of this team and when I was given the opportunity I gladly …
Dr. Jothi is a wonderful pediatrician. She’s very personable and relates well to children and teens. The staff is also very efficient and professional.
Dr. Jackson and Rebecca did a great job on my cavity. Highly recommend visiting them for all your dental needs.
I been attending this facility since I was born! I remember when it use to be located across the street in the old building! A simple smile from the staff makes feel better when I walk through the door! The staff is courteous and helpful #LovingSMC#
Dr Kotei is my ray of sunshine! I am in much better shape now than I was when I first started coming to Southside! I don’t ever want to go anywhere else as long as he is here! I thank God for Southside.
They are horrible they reschedule my mom appt twice then when we get the appt it was wrong so we was waiting for 2 hrs.
I’ve been here six times. Everytime i come they say a different excuse. Very rude and unprofessional. You wait all day just to get told they not gone see you. My tooth is broken inside my mouth and they gave me no medicine or didnt see me i wouldnt recommend this place to ANYONE. GO SOMEWHERE ELSE.
I had my tooth extracted with the dentist Dr Battle! She did a great job! Big thanks to her asstiant Retta for holding my hand through the process! Thank you ladies!!
I went to the OB/GYN Department at SMC and I had an appointment for one thing and at the end of the visit I had received all my Annual Exam referrals to get set for the year. I was not expecting that from this visit.
Dr Jackson & Rebecca did me wonderful…they were pleasant the office was extremely clean….went in with a chipped tooth and Dr. Jackson hooked me up!!!! And they are affordable they’ll work with you…Go check them out for your dental …
Had a fill in yesterday with Dr. Jackson he did a wonderful job….he’s professional, swift, and informative.. didn’t take him no time.. he has always got me in and out.. his assistant is even informative, and friendly… book with Dr Jackson you won’t be disappointed ..Thanks once again Dr. Jackson
Came in as a walk-in @9:30am they told me that I have to wait till a opening is open. It’s 1:25pm the lady’s behind the desk has said nothing to me. The lobby in empty I’m confused on how they waiting in a opening when it’s no one in the …
I was having a horrible day. I was at the emergency room, Atlanta Medical a week before for a supposedly positive TB test. I was told to schedule an appointment. I scheduled an appointment and I went to the office on Ridge. They told me …
My son saw the dentist…the receptionist KIERRA was very pleasant not only on the phone when I called the day b4…she was just a nice and pleasant in person..great experience with the entire staff…Thx Southside Dental…SAT 10/19/2019…
Today I went to Dr. battle for my teeth and she did an excellent job on them wonderful job I’m very very satisfied I wish I have been went to her and I just wanted to let somebody know The visit was great and a good experience She Pulled …
Sofia who works at the lab department who drew my blood was so sweet and very patient with me. I’m very pleased with the service I got.
I been a medical patient since I was a child but it’s the best clinic I know of. The clinics are there u just have to find out what time and days they serve patients on saturday.
Dear Spirit of God, Thank you for Ms. Sharon at Southside Medical. Thank you for the Entire Staff of DEDICATED, PATIENT, HARD WORKING, FRIENDLY & KIND STAFF.
It’s not right how some of the patients and walk-ins treat the staff. …
the dentist hygienist damage my teeths and I haven’t heard anything from them when bad things start happing to the person who damage my teeths .and the person who took the paperwork that I given her . they both will know why . karma don’t …
The worst doctors office ever the staff is rude the service is slow and the doctors are very lazy and will misdiagnose you always get a second opinion or just don’t pick this location the phones never work and when you ask for the person in charge they will never call you back
What’s is going on. I grew up at this place and never noticed the wait until. Adult medicine is the worst. If the appointment is 1100am why have I not been called by 1230. Why is people from 830am just been seen. This is ridiculous.
Thanks to Dena my experience at SMC is always pleasant. Her service is fast, effective, and shows genuine concern. She makes me want to floss!
This was by far the worst medical center I’ve ever visited. There were HIPPA violations left and right. They actually brought someone else’s pap smear jar and open file into my room and set them down in front of me. Also they led me into …
The People up they were nice but they gave me and my mother the wrong persons prescription we live an hour away! We have to drive another hour up there just to get the right paper! Which was ridiculous and it smells awful in there! Someone needs to fix that odor ASAP.
AMANDA with the glasses at the pharmacy desk has a nasty very rude aura to her was nasty when i picked my meds up which was two days in a row because the doc didnt send them down like she said a week prior to talking to me
Today visit was bad you come early and they don’t call you until 30 pass your appointment time and the young lady at the front desk has a nasty attitude! Your actions speak louder than words!! Fix your face ma’am!
When scheduling…triple check times and dates with both scheduler and nurse station(if possible). Complete paperwork as quickly as possible for others who have appointments AFTER you will go next. Tell lady in “white coat” to slow down …
It was a awesome experience. I got my wisdom tooth pulled and it was so successful. Dr. Williams did so well I didnt know he pulled it out.
Thank you so much Dr. Williams.
I’ve had a great experience at Southside Medical on Ridge Ave!!! My hygienist Dena and Dr. Williams were both great and very concerned and attentive to my needs!!! I would recommend those two to anyone!!! Thanks for making my smile bright again!!!! 😁 …
This place is poorly managed I was the first in line at 7:30 the dentist opens at 8:00 staff for dental didn’t come untill 8:30 only to have me wait over 3 hours because I was a walk in not rite well after the 3 min visual I was sent to the …
Wait time is beyond ridiculous rather you a have an appointment or walk in been a patient here for over a year and this is my LAST visit. Over a hour for Depo when its take less than 5 to distribute it come yall have to do better for our community.
DENTAL. I went to see dr Jackson today and ebony. Omg they were the best. They went above means and expectation to make sure I’m ok. I have severe anxiety. Lord knows I didn want to go through with it. I also know I needed to. Dr Jackson …
My 14 year old son got his tooth pulled at this location this morning.
They did wonderful ,very professional.
Thanks again… …
THE MOST UNPROFESSIONAL PLACE EVER! Set an appointment, drive an hour plus from Gwinnett just for them to tell me I couldn’t get an ultrasound b/c a referral form will have to be filled out and submitted before the doctor seen me! Shouldn’t …
I was really put off by the reviews on here and slightly scared but I went in (as a walkin) and the people were really nice and the place is really clean. The receptionist in the lobby is a tad loud and funny they should put her in a …
Very Ghetto, you arrived on time for your appointment but they are in a staff meeting so your appointment gets pushed back. They are extra slow and rude medical assistants. Why make an appointment if the facility won’t even follow it.
I Love Southside Medical Facilities! Every one I’ve visited has been Totally Awesome!!! Staff and Services!! Dr. Jackson will have you laughing even with A toothache!! 😁 I Highly Recommend Southside Medical! Keep up the Great Work!!!!💕💕💕 …
This place needs to be SHUT DOWN!!!!I don’t understand why my mother continues to come here and she has Medicare. You make your appointment and still have to sit and wait over an hour. The Adminstrative staff are lazy and rude. It’s to many …
Dr. Kotei
Is a great and caring physician. He has a very calming and compassionate …
Just had a visit to the dental dept and it was extra special. Both hygienist collaborated regarding my treatment and it was a great experience. Both Dena and Sadaf treated me so special and filled me with so much knowledge . I started my …
My love my Experience at Southside medical Ms.Rebecca and Dr. Jackson is everything I was scared too get my tooth pulled but the helped me Thur it! Also put on some music so I want even thing about it I love this Facility so much I would recommend any and everyone too go there!
Was awesome before covid hit. Now I don’t know what’s going on up there smh..
May the peace of God be with you. I had a wonderful experience at the Southside Clinic with Dr. Nicole. I never really had a Doctor that show soooo much care and kindness like her. Truly Thank God for her, on not giving up on me. I thank …
Terrible, i arrived early for my scheduled appointments time and still had to wait close to two hours before seeing the doctor. Am i expecting too much? I think not the doctors should give the patient the respect we give them by arriving on time. My time is just as valuable.as theirs.
My appointment was at 9:15am. I got there early. I still sat in the waiting room until 10:50am. They took everyone who came after me before me and when I asked if I was being skipped, they lied to my face and said those people had …
Waited 3 weeks for an appointment just to be 2 minutes late and had to get my appointment rescheduled. Apparently I work there and I should have knew it was “half day Friday” so that’s that. Unprofessional and unaccommodating, don’t waste your time.
Dr. Jackson & Nurse Ebony are THE BEST!!! I absolutely love them & I’ll definitely recommend anyone in need of dental work to go see them!! Very affordable, fast & great at what they do!!
Where should I start from if you’ve ever experienced wisdom teeth pain you’ll understand where I’m going with this the DENTAL DEPARTMENT at this location is plan out amazing soon as I walked in seqouyah (receptionist) welcomed me in as the …
I saw Optometrist Dr. Katerin Ortiz, OD, FAAO, in January 2018 & she was fabulous! She’s friendly, kind, well-spoken, knowledgeable, & introduced me to better contact lenses! I would still be going to her, if my insurance covered it.
Service is subpar at best. I have had appts rescheduled without being notified, appts cancelled or put back because staff meetings werent accounted for, and the front desk staff are the worst ever. They completely lack understanding of patient privacy and are very unprofessional…constantly on their cell phones.
Let me start start off by saying wow. I was extremely nervous about having my wisdom teeth removed Dr. Jackson, Rebecca and Ebony took care of me like I can was family. Ebony held my hand to help come my nerves while Rebecca and Dr. Jackson went to work. Thankyou so much my experience was a excellent!!!!!
I have had approximately ten appointments with Southside dental department and can say without reservation that it is the most efficiently run department here. I mean from the front desk all the way back are not only efficient, but I feel …
Where do I start? I have been at the adult medicine office for an hour and still have not been seen. There are patients ahead of me yet to be seen. I don’t understand. Is there not enough doctors or did they overbook patients. I’m not …
I didn’t have an appointment and I’m grateful that a doctor was able to see me. I was disappointed waiting for my prescription for twice as long as they said it would take, still waiting and in great pain. Tell people it will be over and hour, if it will be over and hour.
Lacking in customer service and professionalism. Phone and operating system can be an ordeal to maneuver when scheduling appointments and asking questions. Staff in dental department leave much to be desired. I do not blame every department …
They are very rude and unprofessional they do not know how to speak to people.. front desk dont know what they are doing not professional at all a young man had his bag of food in his hand when he was called to the back the lady that called …
This clinic is HORRIBLE. Last Monday I was seen for a follow up visit at 6:30pm The nurse and the doctor who saw me was talking out loud near the front desk about my medical information and was so ghetto and just didn’t care. HIPPA was …
Dr. Jackson did not hurt my mouth. Excellent job. Ebony and Marjorie the dental assistants on point. Excellent service! The hygienist Dena was very informative. I will be returning for future services.
Southside medical center SUCKS. They are so unprofessional and condescending. I called before going up there and was told by the operator that I can be a walk-in as long as I make it there before 2:00 p.m. I arrived at 1:40p.m. and the …
Worse place ever!!!! They are always extremely slow, the staff does more talking than working. I arrived an hour early for my appointment yet its 30 minutes after my appointment and I still haven’t been triage. Reconsider attending this facility you’ll spend your whole day waiting for simple follow up visits.
My son was experiencing a fever and throwing up. I took him to Southside Medical Center’s Pediatrics Department and he saw Ms. Gray. She was great with my son. She prescribed him medicine and he was feeling better in hours. Thank you for helping my son!
My experience was wonderful nurse Daria was fast and explained everything very well. Also had a very vast knowledge of the medical field had a answer for all my questions. Dr. Kotei was great very friendly and straight to the point. They care more about my health than I do. Best primary care physician in the city.
Everyone is very nice in the Women’s Center! Wait time in the exam room was a little longer than I expected but nothing out of the ordinary. Had a great experience overall!
This has to be the worse medical clinic Ive ever been to. The front desk staff is very unprofessional. They give preference to the people they know that walk in. I came into the clinic at 11:45 they told me I would have to wait until after …
I want make a major compliant. I had a MRI done 9-21-18 and the result was suppose to go Dr.Alvarerz McLeod . I called So Side Medical on Monday this week .I spoke with the young lady that ordered my meds and she transferred my call to Dr. …
People are all friendly and very accommodating. They treat everyone fairly and equally. I will soon be joining the Pediatrics department as a new physician and so far everyone has been very nice and accepting of me.
This place is ratchet, rude, and very unprofessional. I had a appointment and sat there over 3 hours. When you call and ask to be transferred they hang up in your face or just stay silent until you hang up. They need way better staff who …
We recently started taking our newborn daughter and five year old son here and we absolutely love our experience every time we come. From the front office staff to the medial assistant Tanila to Dr. Lu. Everyone is very nice and knowledgeable and are patient with us if we have any questions or concerns.
Dr. Jackson (Dentist) was QUICK, PROFESSIONAL AND MADE ME FEEL EXTREMELY COMFORTABLE!!!
Appointment was at 8:30am and I was out by 9! …
I really hate going to the dentist but this clinic has made my experience enjoyable. Dr.Battle is very knowledgeable and has great energy. Dr.Battle and the Southside staff have been wonderful and I would highly recommend this dentist.
The worst medical center ever, I had a 2:30pm appointment May 16, 2018. I did not get brought to the examination room till 3:30pm. The waiting room was not packed at all. 4:30pm come around and still no doctor no one check to see if I am …
This place is poor. I came in today for results, appointment 9am been here over an hour and had not been call. These people @ the desk giving excuses. I had to say something for them call me in. Desk people are rule telling me about other …
Riverdale location and Forest Park are horrible. Last time I went to the Riverdale location PA Adams for to send my high blood pressure medicine to my pharmacy. I called the Riverdale and they said I need to speak with the Forest Park …
I love going to this dentist office. I am so terrified of the dentist. Palms sweaty and everything. They are a very good dentist office . I had a back molar pulled today and it was so fast and easy and I feel great. Thank you staff and Dr. Jackson. He is great.
THANKS DR. JACKSON & REBECCA! I DIDNT FEEL A THING WHEN THEY PULLED MY WISDOM TOOTH. QUICK, EASY, IN & OUT!
GREAT AND outstanding experience. The receptionist Kai has the most comforting smile and puts me at ease . My Hygienist Dena is so gentle and informative. I LOVE coming to the Dentist now that these 2 have made it wonderful
Dental needs are great but Adult Medicine and Women’s Health are insane. Unless you have no where else to go, then go here. Other wise be ready to spend all day here. Get ready to see different doctors and not be able to receive results on …
Went and got COVID 19 tested on July 1st!!!! Been waiting on results for 13days! Went to their location over 4 times trying to get the result! After waiting for over an hour they told me I was positive!!! I was so upset because no one ever …
I was scheduled for a physical at 3PM on a Friday. I showed up at 2:40 (early to do paperwork) and didn’t leave until 5:20!
When I scheduled my appointment, I informed the receptionist over the phone that …
My children and I have just moved to Georgia over a month ago ,my kids have been patients of the pediatric department since we have been here.
The front staff is very nice however, They have lost their paperwork 5 or more …
Had a chipped tooth and My “dentist” never showed their face to me. They had their dental assistant do little to help and Said with the one look in my mouth that I needed it extracted or have a root canal and crown which they don’t offer. I …
I had eyewear needs and the Optometry Department with Dr. Ortiz took care of me expeditiously. I was made to feel by The staff that they cared about my needs. The waiting room area was comfortable and my glasses were perfect. I shall return!
Very unprofessional establishment. My wife called on Friday to try and get a same day appointment because she was in pain and they told her they would call her back. They never did. She called again on Saturday and they told her they …
My appointment was at 2:30. I arrived at 2:00 to fill out the paperwork. I am having back pain and today was the only day I could take off of work. It is currently 4:25. I still have yet to see a doctor. …
I have been calling for over a month trying to get a dentist appointment NO ANSWER ! I finally got someone on the phone last month she took all my info and nobody has yet to reach out to me. I called again this morning and I’ve been on hold …
Dr.Battle is so professional and compassionate that it made an extraction a great experience and I don’t know what I would have done without her assistant to comfort me through the whole process they are truly amazing and the best dentist I have ever had no problems at all with the extraction!!! Omg , I love everything about her Dr😃😃😃😃 …
I came in to see Dr. Battle and her Assistant Ebony,Conswala & Retta were amazing. The doctor took great care of me. Dr. Marable was amazing as well. They were very friendly and courteous to me. Starting from the front all the way to the …
The main office would be nothing without their amazing and caring dental staff! I love and appreciate them all at Southside Medical’s main location. From the ladies at the front desk, to my dentist Dr. Jackson and his amazing assistant …
The establishment is just unprofessional. To the way yhe answer the phone and you ask for help and the scheduling appointment people can never schedule an appointment because they apparently can never get in the system. If you don’t like to work then don’t go. Pass the job to someone who is passionate about taking care of people.
This is a good place to receive care. The Doctors are here to provide care. There is still needed training for the Medical Techs and Clerical staff. If you have any issues there is a customer service number and your concern will be addressed.
I never wanted to say anything but honestly, I’m not returning. I was scheduled for leep procedure two times. And I’m not doing a 1 hour drive the third time. When they had me waiting in the waiting room for 1 hour to 30 minutes those two …
The best dentist office I have every visit. Very professional and they made me feel very relaxed. I will tell my friends and family to come here! Thank you to the dentist Dr.Battle and her assistant Retta for taking good care of me.
Had A Nice Experience With Dr Jackson & Cynthia Was Very Good Everyone Was Nice Even The Front Desk 💯🙌🏿 Love It 🖤🖤🖤 …
This is really an unprofessional and Ghetto business everyone seems so miserable I mean even the receptionist in the children’s center have awful attitudes ….. I specifically made my kids appointments early so that I can still go to work on …
Please be prepared to wait OVER AN HOUR to be seen. I had to cancel my appointment. It was made at 10:15 I arrived early and still hadn’t been seen by 11:20. When I ask the lady how much longer she lets me know there’s still another person …
Well there should be a NEGATIVE STAR as an option, but since i had to choose something 1 is what it is! Dr. Jackson and his staff especially the skinny receptionist/assistant with the glasses during check in are rude, unprofessional, and …
This we the most unprofessional environment. The lady at the desk is talking super loud sharing patients personal busy. People in the waiting area was talking loud on the phone like nobody else is around. You have to wait way too long. They are turning walk ins away. Not a good place. Very very unprofessional.
My experience while getting some work done on my teeth was excellent Dr. Jackson, Dena, and Ebony were great! They were very friendly, knowledgeable, thorough, and professional. The facility was comfortable and clean. Thanks SMC, keep up the good work.
Dr.Jackson (Dentist) is the best! His staff is awesome!!!Went in to get a tooth extracted and when I say quick and painless..QUICK AND PAINLESS. Dr.Jackson reassured me I would be fine and talked me through everything. His assistant was …
My grandmother and I have been coming to Southside for 6 years (grandmother is the patient. I come to assist.) It had always been a pleasant experience. However, we have never been treated as bad as we did last time. We arrived on time to …
I hardly ever ACTUALLY write reviews even though they are the first thing I check when making almost any decision especially about going to a new place. …
Friendly and knowledgeable front desk staff
Wait times are a bit out of hand
You cant always blame everything on COVID….I waited more than an hour before …
I was given all sorts of misinformation…I had to uber out there and wasted money because I was told something totally different from when I made appt. I was told that one check would be enough since I got paid once a month…but I …
Dr Jackson and Rebecca were very amazing I went in to get a tooth pulled and when I tell you I didn’t feel anything nor did I know my tooth was already out. It happened so fast and painless I couldn’t believe it…You both are great. I’ll will definitely be back and if any of you need any dental work I recommend you go here.
Dr. Terrie Battle is such a good and patience dentist. I just wish they had a stuff animal or squeeze ball and play smoothing music to help with the whole process of the noise and the experience of getting your tooth extracted. I had a bad experience as a child and I’m still traumatized! Overall my visit was great.
Had an appointment here to get an infected tooth extracted. I was extremely nervous. The dentist and hygienist explained everything, reassured me during, it was over in 10 minutes, the hygienist rubbed my hand during to comfort me and the …
The best dentist visit ever. I was so nervous, but Dr. Jackson & Rebecca were do good to me. They made me feel comfortable. I also really appreciate the sliding scale system. SMC is affordable & great care!! …
Michelle did a great job today with making my kids appointment smooth
I have only been a Southside Medical Center patient for a few months, but the last visit I went in to have my pressure checked at 5:00pm. It was extremely high, the doctor who was about to leave not only came in and rechecked it but made …
Mr. Jackson and Ms.Mary were absolutely amazing! Dr. Jackson was very caring and understanding about my situation. He is the best dentist in the USA. Ms.Mary also made sure I was ok and comfortable, while I was waiting for my extraction. I …
I love this place. My siblings and I went to Southside Medical Center from infancy until we were adults. I still go there from time to time. It’s amazing and very affordable. Everyone they know exactly what they are doing and the services …
Very unprofessional environment, I will be seeking OBGYN care elsewhere. Staff is not welcoming or professional. On multiple occasions I have called and someone will answer, and talk about another patient In the background (which I can …
1/9/20
I’m very concerned.
Medical exam. …
I had a great visit with Dr. Williams at the dentist office! With the sliding scale payment I didn’t have to spend a lot of money. I don’t have dental insurance. I got there at 2 pm I was done by 3:15 and I had an extraction! Bonnie and the other hygienist who’s name I didn’t get were amazing! Definitely going back ❤️
Today was a nervous day for me. Had to get a tooth removed. I can honestly say Dr. Jackson and his assistant Ms. Rebecca changed that. They was nice and patient. Which helped me relax during the procedure. They made sure I was completely comfortable. Dr. Jackson has the coolest technique to remove a tooth.
I was in tears this morning due to very bad toothache!! I called them and they told me i can come in. Less than 10 minutes of me Getting there they were calling me to the back. Within secs of me meeting Dr. Williams i felt comfortable!! He …
Every time I come to get work done by Dr. Jackson… It’s amazing. His assistant Ebony is awesome. I had my teeth cleaned by Dena and she was awesome as well. I even had oral surgery as an emergency and they didn’t make me wait. I will always come here. Thanks a million.
Dr. Williams in dental is great. I always have been scared of the dentist, but as soon as I walked in the front desk staff reassured me that I was in good hands. They were right he made me completely relaxed and was quick but thorough. I will definitely recommended them.
I had been up all night for two nights couldn’t eat couldn’t sleep because of my severe tooth pain.first off let me say the staff was polite and welcoming. I didn’t even have an appointment and the wait wasn’t even long Dr. Williams is the …
I’ve been in a Atlanta for about a year. My first experience at the Adult Medicine Office was highly distasteful. Beginning from the missing letters on their sign out the office to the fast paced with slow results appearance. The nurses at …
Dr. Battle and her assistance were wonderful. Felt no pain. Pulled 2 teeth. Thank you Jesus
This is the worst experience I have ever had with a doctors office. There was a roach crawling across the wall in my room. Then they had me wait for over a hour before I was seen by the primary physician, who didn’t actually seem to care …
So in January I went to Dr. Jackson to have my tooth extracted. Dr. Jackson and his staff was so kind and caring. The Dental Assistant Erica was so supportive, as I laid there going through this process, which took all of like 2 minutes. I …
Man this place is the WORST! the receptionist ‘Courtney’ is so RUDE ! She made things complicated instead of trying to help me. I came on time to my appointment and they basically took an hour just to get me sorted out. After, they told me …
Horrible!!!! The staff, the people, THE PHARMACY!!!! God forbid you need medication in a timely fashion… you won’t get it on time! Your appointments will be constantly rescheduled!!! You should also sit aside 2-4 hours to receive help. It’s not worth it… RUN!
Dr. Williams is the BEST dentist I’ve encountered so far. When I say BEST I mean his patience and professionalism was unbelievable. Dr. Williams knew I was a bit nervous so he explained carefully before and during my procedure every little …
Today I must admit I was heartbroken, thought I would be turned away for the time, however Ms Wendy Hamilton really did her best to help me and get me seen today for my physical exam ❤️ I truly appreciate you Wendy… you showed me today that …
Dr. Battle and her assistant are the best!!! Very professional! They removed my wisdom tooth in 10 minutes! I have always hated the dentist but they have definitely changed my mind! I’m no longer scared! Also Dr. Jackson is great too!! Overall this was a great experience!
I’m really tired of their dental department. I had an appointment that tooks months for me to wait, I got there, and their excuse was the dentist was in an accident he couldn’t see me that day, ok I understood that so I rescheduled the …
Today my experience at Southside Medical was wonderful. I always have a great experience when I come to this location. Today was different I had the pleasure to meet Ms. Dena. She was very pleasant and very professional also helpful. She …
I called to make appointment with foot doctor and she the lady who answered the phones said hold on and I am currently still holding listening to that elevator music and it’s been 1:17:28 and counting. They just forgot about me. I did make …
Dr.Battles deserves All the accolades that you can give her!!!! Thank God for her!!!!!! Thank you Southside Atlanta Medical Center!!!
I had a 9am appointment for ultrasound I was there before 9 am and I was the only one for an ultrasound . I was called to be seen at 9:40 she sent me back out to drink more water and walk, she said it would only take her 15 minutes. I had …
The staff and doctors here are amazing and genuinely care about their patients. I been to 3 different departments in this building and had a great experience, especially for someone who doesn’t like going to get check ups/dentists. The only downfall is the incredible long wait time even if you have an appt.
Dr. Jackson and his assistant performed an extraction for me and I couldn’t believe how painless and quick it was! Like most people, I dread the dentist but the experience I’ve had with Southside Medical dental office have been great. The …
This place is horrible for dental especially if you are a man. They somehow let beautiful women come and get done in a couple weeks or they can push your date back 3 months after waiting hours for an exam. Then you have to come back in more months for cleaning and then more months for fillings. Mananger hangs up in your face. Good Luck
This is the most unprofessional establishment I have ever seen. My son came in to get a follow up for some labs that he had done in the adult medicine department. His appointment was after hours and the entire department was ghetto and …
Doctor Battle ❤️ You are the Best thank you for everything I was scare at first, she was nice and her music to.
I have enjoyed coming here the doctors and the nurses are very knowledgeable and explains everything to me .
Dr. J and Dr. Cynthia made the visit very painless and quick, they were definitely the best dentist I had so far!
The ladies in the dentist and optometrist department are very rude and unprofessional. They provided me with wrong information weren’t apologetic and gave me unnecessary attitude afterwards. I am transferring and not going to think twice …
Very bad customer service I was sitting in waiting area in the dark for 25mins noone acknowledged me nor greeted me..the doctor or nurse is good but staff is unprofessional this is my honest review
Went to the dentist to have a tooth extraction. My main doctor is Dr. Johnson. He had a medical emergency which led me to another doctor to do my extraction. During the whole extraction he complained saying that “this is why i don’t wanna …
Their systems are confusing. I visited their East Point Location in early December. They scheduled me for March 14. The night before I go ahead and check in on line. Online they put the address for the Ridge St location. I write that …
They said I could walk in without an appointment.. They DID NOT tell me they ONLY do an exam! I waited 3 hours for them just to LOOK at my teeth and give me one x-ray! Then told me I had to schedule an appointment for a cleaning..a whole 4 …
This is the most unprofessional doctor i have ever been to. The doctor i seen today didn’t even know what tonsil stones were, didn’t swab me for anything, and he could barely here. All they did was stock me with a needle . The other time i …
Me And My Cousin Were Leaving A Doctors Visit &’ We Was Stranded &’ We Wanted To Sit Somewhere, Where We Could Be Seen The Security Guard Told Us To Move Its 9 At Night And It’s Dark !!! That Made Us Feel Very Unsafe , ladies Only Get Visit During Daytime
Went to see Dr.Battle today and it was very pleasant experience.Had an extraction today and painless even after.I would like to Thank You
My first experience was decent but on my second visit I got there just for them to tell me that this whole time they don’t have any doctors to do a checkup for me then told me that the person who scheduled it, scheduled it wrong !? I’m so mad rn
Ms.Michelle is amazing she give my baby girl her shoot and she is very professional and nice thank you
Horrible experience on the dentist office they are so unprofessional (they cancelled my appointment without ever letting me know while i was waiting 6 months for that appointment, did not want to see me that day they wanted me to wait …
This was my first time here.. when I say the experience was phenomenal I mean it… Dr Tiffany Muse made me feel so comfortable and relaxed… I also had to get blood work at their lab and Christina is the BEST! I didn’t feel a thing and I …
First the never ever answer the phone & if they do, they’re very rude. Or they answer the phone and immediately hang up. they’ve done this 5 times. The receptionist ladies are always very rude. I went for a dentist appointment and wasn’t …
Never keep up with appointments always calling the day before to reschedule some times even same day I wish they’ll close this location just like they did the hospital.
My experience with Dr. Torrie Battle was phenomenal! From my examine appointment, to my extractions and the overall treatment was exceptional! Following the procedure I have felt zero pain and minimal discomfort. She was very patient and …
Unprofessional , lacks communication and follow up , worse place ever. This is the second time I showed up in person to get help with my prescription not being filled and the doors are locked during Bussiness hours and everyone is in meetings ………
The worst doctors office to go to they treat their patients AWFUL! DEBRA IN ADULT MEDICINE HAS A VERY NASTY ATTITUDE ! THEY REALLY NEED TO GET RID OF HER THIS LADY HATE HER JOB SHE BEEN HERE OVER A DECADE AND BEEN SWITCHED TO ALMOST ALL THE …
The pharmacy is horrible, the wait was 2 hours long and they took their time
Thank you Dr Jackson and Rebecca. I haven’t had a tooth pull in a while but you guys made my visit feel comfortable and relax !
Dr. Jackson was amazing I was so scared to get my tooth pulled he did it with ease I didn’t feel a thing. Kody who assistant him was awesome too
Thank you so much Dr. Jackson and Ms. Rebecca.. . I was nervous getting my tooth. But they made it so smooth and friendly.
I’m here @ this clinic been waiting over an hour and have not been seen. Walk in and no one acknowledged you. This clinic has horrible service, I won’t ever go back there. I will be changing clinics. The staff is unfriendly and …
This medical center is beyond ghetto. None of the systems are connected, and the departments do not communicate with one another. I physically had to relay messages to each department because they have an ineffective messaging system that …
Dr. Battle Is a great Dentist. She works with me every time I come in to ensure my treatment gets completed in a timely manner. Her assistant Cynthia is very sweet. I wish all the patients could come to her she shows me so much care every time I come.
I Highly Recommend “Dr. Battle” for your dentistry needs. EXCEPTIONAL in her skill and Wonderful in bedside manner. Caring and Competent she understands the link between empathy and professionalism!!!❤️
So I went in for and official pregnancy visit which I was excited about. 😊. Upon arrival the front desk staff was very horrible. For women who are already afraid about starting a family they give time or patience to the patient. They …
Dr.Battle is a wonderful dentist. She made me feel really comfortable and did a wonderful job taking out my teeth. Her staff Kelra is wonderful as well. I’m looking forward to my next appointment with her.
Dr. Battle did a wonderful job. I am pleased with her ability to communicate with her patients. She did a really good job. Her assistants Kelra and Cynthia were very pleasant as well. So glad she was my Dentist. Thank you Southside and Dr. Battle.
I really grateful for south side medical dentist office. The staff is really great and their patient. I had a toothache that had me on edge, I went in as a walk in and was able to get some antibiotics . It may take some time for you to get …
Thank you for shutting down the behavioral health clinic and refusing to refill my prescription. Hope I don’t commit suicide from medication withdrawal. If so my family will use this in the lawsuit.
I can only speak about my experience at the main campus (adult medicine). My first visit I thought went great, staff was attentive, everything was good. I was wrong. I had some labs drawn and have been trying to get results for almost a …
I love Rebecca and Dr. Jackson. I come all the way from Douglasville to have anything dental related work done…….. Y’all must visit them.
Adult Medicine is awful. From my experience it’s so hard to get someone on the phone that actually wants to assist. And in person wait times are crazy even with appointment. …
The dental office was great! Alana & jemecia were very welcoming. Rebecca made me feel comfortable right away. Thanks ladies!
Very Slow, Unprofessional!! I was A Walk In . i Was Their At 8am Didn’t Get Seen Til After NOON!!!! I Will Not Refer ANYONE TO This Dentist OFFICE!!! One Of The Ladies At The Desk Is VERY RUDE!!! They Hire ANYBODY!!! I’ll NEVER COME BACK HERE!!!!👎👎👎👎👎👎👎👎👎👎 …
The main center specialty clinic is horrible. Their very slow and move when their ready not caring how full the lobby is. They do not answer the phones, it just rings all day. They do not inform the doctors that their patients would like to …
I’ve been coming too Southside for 8 years & I’ve always had a good experience and even referred over 50 patients too the Business. I had a family member too get an opportunity here I was so excited for her she is a single mother of two …
The front desk could improve in customer service and communication but Dr. Jackson and Kodi made my extraction visit worth it! I was so nervous and was put at ease by them both so much I didn’t even know the tooth was out lol. Thank you immensely.
I went to get my tooth pulled today and I was scared…When I tell you Dr. Battle made me feel at ease and pain free….it only took a couple of seconds and I was done. Dr. Battle is the best and I recommend everyone to go check her out…
Any other time I would give a 5 Star but I had a teleconference call yesterday for my results at 4, they called at 4:30 while I was at work. I literally called back one minute later n they stopped answering the phone. Offer all the service …
If there were no stats. The dentist’s office is TRASH. NO PROFESSIONALISM. Too stuck on pretentiousness. Dr. Kim isn’t any better. They don’t know how to schedule. And are super rude, but I’m with all of it. …
Dr.Battle is the absolute BEST. Ive gone to her everytime I’ve scheduled to be seen. Very comfortable knowing she’s going to do the job & get it done effectively. Definitely recommend everyone to request her for their dental needs. Thanks Battle. You’re Awesome.
I got my tooth extraction today. It was my first tome having a tooth pulled and I was scared to death. The receptionist was very nice and got me through quickly. My Dentist was Ms. Battle and I cant give her enough stars. She was amazing, …
I want to thank Dr. Jackson and his assistant for an exceptional visit today. They went above and beyond to put my niece at ease about her tooth extraction. They did an excellent job today thank you so much I really appreciate your kindness today.