Southwest Eyecare is a full-service eye care practice in Albuquerque, New Mexico offering a complete range of medical, surgical and refractive services. Our Ophthalmologists provide medical and surgical care for cataracts, glaucoma, dry eye, corneal disease, and retinal disorders as well as treatment for diabetic eye disease and conditions requiring oculoplastic procedures. We offer vision correction procedures such as LASIK, PRK (Photorefractive Keratectomy), and Clear Lens Replacement in addition to on-site optical services and routine eye exams.
| Thursday | 7AM to 5PM |
| Friday | 7AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 5PM |
| Tuesday | 7AM to 5PM |
| Wednesday | 7AM to 5PM |
7110 Wyoming Blvd NE, Albuquerque, NM 87109
I’m only giving one star because the doctor himself. The front desk staff was nice and friendly. The MA or tech who did all the test on me was great, but, Dr. Troung was not the most welcoming or acknowledging doctor. It’s unfortunate …
Was very rude on the phone.
Dr Teahan is an amazing doctor
They are great, everyone is very professional.
Pleasant knowledgeable staff. Very positive experience……
Do not recommend going here!!!
Dr Teahan and his staff are the best. Very accommodating and professional people, office and environment. HIGHLY RECOMMENDED.
Wonderful staff and techs. Wait time nonexistent. Great dr (Dr Downs ).
Can’t say enough good things about this office. Everyone is kind and courteous. When I’ve had to call to change or move an appointment, they’ve always worked with me.
Front staff very unfriendly and not welcoming. Not one smile or hello. Customer service and feeling welcome is important!
Tried to schedule an appointment as a new patient. I called numerous times through the day but nobody ever answered. I finally left a message for call back. It’s been days and they never returned my call. …
Professional good doctors, staff and environment. I look forward ot seeing how my cataract surgery turns out…my sister had a great experience.
Dr John Teahan has been my Ophthalmologist for 20 years. I trust him completely to provide the best care.
They run a really professional office with a really nice staff.
Waiting for two hours and having to wait on doctors why have an appointment time if they won’t see you on time. Won’t be back ever
From theckin to Justin to Dr Hwang everyone one was super nice & helpful. Dr Hwang put me @ ease right away. Friendly & explained everything I needed. Thanks to all of u. Forgot Nancy!!
The worst possible care available. Refused to operate on my eyes, right & left, no reason given. Refused to speak with me for 2weeks. I can no longer see out of my right eye! Never go here!
I have met a few dr’s in my time. But never has anyone ever reached out to me as Dr Down has. To me this is above and beyond and I’m very happy to have him as my eye dr. Thank you and your staff!
In early August I made an appointment for my wife here. I wrote down the time, address and details when I was finished in my online calendar. My wife and I were in a car accident and she was still suffering pain. When it was time for the …
This place over books thier Patients. They call you back to see a doctor after waiting in the waiting room and then have to wait up to 2 hours to be seen. Awful eye care! Don’t get trapped making an appointment; they don’t care bout their Patients.
The most thorough eye exam that I have every had by Ken Downs. Very professional staff. Called me to go back to be examined on time. Refreshing.
Dr. Sanchez and Dr. Beaudette are the WORST eye doctors you could possibly go to!! My mother is in the process of filing a complaint with the medical board in hopes that they will lose their licenses! Dr. Beaudette performed her surgery …
I just had my latest eye procedure done. This was a laser procedure (capsulotomy) on my eye to remove build up on my lens capsule after previous cataract surgery. This procedure was a complete success. It was painless and took less the 5 …
Excellent staff; very helpful, friendly, and courteous. Doctors are very professional, helpful, and knowledgable. I have worn glasses for over 50 years, and now, after my cataract surgery by Dr. Sanchez, I can drive and read books without glasses.
I recently had surgery to remove cataracts and replace them with multi focal lenses. My distance vision is now 20/25 and mid to close vision is 20/20. As a longarm quilter, my vision is critically important. At Southwest Eyecare, I found both professional and friendly staff and an excellent eye surgeon, Dr. Downes.
The first thing I did this morning was NOT fumble for my glasses. That’s after 50 years of wearing coke bottles. Dr. Teahan is THE MAN! He and his staff are professional and caring. One cataract down, one to go. I’ve seldom felt I was …
My 1st visit to southwest. Everyone was very nice, and had a great bedside manor. I would recommend them. Thanx for the awesome service!
From the time you enter the front door until the time you leave, the staff and doctors treat you like you are the most important thing in their day. I had some very severe eye issues but they are all kind and caring. That kind of …
I walked in at 4pm asking to see a doc because I knew I had an eye issue that needed attention. The receptionist was very polite and inquired if a doc could see me. Doc downes and his assistants did see me even without much of a wait. After …
Took on a new patient same day for an emergency!! A million thanks. Everyone was extremely helpful and kind.
Made appointment for first visit for an annual eye and vision exam. Explained my insurance coverage(s) and was assured that they accepted it. Went to the appointment early to fill out the various forms, got to the final form only to …
While visiting ABQ for three months I awoke one night with severe pain in one eye. I was able to get in later that day where I saw Dr. Kenneth Downes. He diagnosed a problem with the cornea and proposed a plan for treatment. …
Everything about my experience here was exceptional. From my initial evaluation through to my Lasik surgery, everyone I came into contact with was professional and knowledgeable. During my procedure, Dr. Teahan made sure that I knew and …
I’ve been to other ophthalmologist offices. This is the best. Dr. Teahan did my Lasik surgery years ago and monitored often afterwards. Never had an issue. Getting ready to do more work with pterygium and cataracts in both eyes with Dr. Downes. I wouldn’t go anywhere else. Totally professional here.
I am a long term patient of Dr. Downes. I’ve never met a more caring and knowledgeable physician. I am lucky to have found Dr. Downes and Southwest Eyecare for my years of treatment. My medical issue is resolved!!
This place is all about money and not about consistency of care or taking the time to explain difficult and complicated conditions. There’s also a lot of turnover here and people going on to more lucrative things like surgery so it’s hard …
Dr. Teahan and Dr. Sanchez have been taking care of our family’s vision needs for over 15 years. I trust their experience and knowledge of new technology. They are always very concerned about our total health, not just vision, and make …
I started treatments in preparation for up coming cataract surgery. With Dr. Downs! He had me treat my eye with drops that would make my eyes health. So my eye would-be ready for the up coming cataract surgery. I felt very comfortable …
Unfriendly saleswoman at their optical store indicated in a dismissive manner that she doesn’t take insurance. So basically, catering only to those who can afford to purchase glasses without insurance. Got it. Quick visual indicated to me …
Southwest Eyecare has served me for many years as I am quite nearsighted. Recently had cataract surgery and PanOptix lenses implanted and can now experience life without wearing glasses! My highest praise for Dr. Sanchez and his surgical team. Thank you.
Waited 6 months to have cataract surgery with Dr. Downes. The day before surgery, their office was to call me with the surgical time for the next day. They never called! As a result, I missed the surgical time & couldn’t be operated for the …
EXCELLENT in all things! I’ve been with them for about 3 years or so and not only did Dr. Downes “fix” what FIVE others could not, but they have been completely amazing with their care, concern and caution in each step through several …
Appointment was scheduled at 7:30 am on 7/25/22. I received no appointment reminders and so I called the front desk frequently at 7am and nobody answers. I got to my appointment at 7:40 and was told I had to be rescheduled. The front desk …
Incredibly unhappy with this office. They had options to schedule my surgery but when the one that made them the most money didn’t work they dropped me and would not help.
My experience with Dr. Truong for cataract surgery in both eyes was the best medical eye exam, education about cataract disease and treatments, actual surgery and follow-up that I could wish for. He took time with me, answered my questions …
I just completed my cataract surgery this week with Dr. David Truong and his expert staff. The results were more than I could have ever expected. The best way I can explain the optical change in my vision is now I see the world in high …
I’m a new patient of Southwest Eyecare. I’m extremely impressed with their staff and doctors, and grateful for the professional and friendly manner in which they provide care. Dr. Chavez is thorough with my eye exams, explanations and …
Most excellent. I went in for cataract surgery, and emerged seeing clearly, without any glasses, for the first time in more than a decade. Dr. Downes is both highly competent and very personable.
Dr. Sanchez recently completely bilateral cataract surgery on my eyes. It was a painless, wonderful experience. His verbal anesthesia kept me relaxed during the entire procedure. My vision has improved immensely in less than 1 week. My thanks to a highly professional, kind and caring physician.
I have spent the last couple of years dealing with dry eyes which has caused a lot of discomfort and pain. Just the simple act of opening my eyes in the morning was a challenge because they were so dry they would stick to my lids cut my …
Watch your wallet? They charge you for everything. I had to see Dr. Truong post surgery. One eye was very irritated after surgery. I went in and we tried increasing my eye drops. But, that only helped initially. My second visit we upped the …
Dr. Paul Sanchez has been my eye doctor for the last 10 years or so. He and his team at Southwest Eyecare have always provided exemplary care and service. I recently had bilateral cataract surgery performed and intraocular lenses placed. …
I am a new patient of Southwest EyeCare. I am extremely impressed with Dr. Sanchez and his staff. Dr. Sanchez was thorough with my eye exam, explanations and follow up treatment. It is very reassuring to receive medical care when I can feel …
I now have 20/20 vision at age 70!! My cataract surgeries went extremely well with no complications at all. Dr. Downes is the BEST!
Dr. Hwang was professional, helpful & knowledgeable at my mother-in-law’s appt. Certainly, met our expectations & highly recommend. Yet, it was Justin who truly exceeded our expectations both during her appt & afterward. He was …
Dr. Kenneth Downes provided the most complete and comprehensive cataract surgical procedure exceeding any expectation I might have had. He took the time to personally place a call to me following each procedure. His expertise and caring …
Dr Downes and the Southwest Eyecare team are caring and professional. Dr Downes listens to my concerns and questions and provides understandable answers. Appointments are always on time and provide an appropriate amount of time to address all of my needs.
I called to make an appt because I had lasik with Dr Teahan around 12 years ago and this year I’ve noticed some changes. I just need a basic eye exam and possible prescription. I didn’t know where else to go because this is the only place …
Dr. Throng! So incredibly knowledgeable, down-to-earth man, phenomenal. The most professional, quick, relaxed, informative plus more group of people ever! Runs smoothly n there r super good looking men as well as gorgeous women! Building is always clean n upkept! 100/100 recommendation. I could keep my guy
Dr. Downes performed cataract surgery on both of my eyes. I was impressed with the pre-surgery exams, his caring demeanor in the surgical center, and the post surgery exams. I was pleasantly surprised when he called me after both of my …
My experience with the Southwest support staff was excellent. Dr. Downs treated me for a pterygium, and cataracts. He was professional and informative. The surgical results are excellent. I felt secure throughout the process.
The doctors are great, but the billing department Nina and her assistant are extremely unprofessional. They treated my mother horrible after she has been a patient for well over four years. The billing department has never had any issues …
I have been an Eye Associates patient for the past 4 years. When I saw them in March 2022, they told me my cataracts in both eyes were bad and I should get them removed; however, the first cataracts consultation was not until June. I kept …
After completing my second eye surgery, I am super happy that I chose Southwest Eye Care. The team there is great, efficient and definitely provides the best service to their clients. Dr. Downes did my two surgeries, he was absolutely …
I’ve been going to Southwest Eyecare for several years, Dr Sanchez and Dr Downes have been great physicians. The technicians have been friendly, competent and caring. If you need eye surgery or have other issues, I highly recommend their practice.
I have been a patient of Dr. Sanchez at Southwest Eye for approximately 15 years and have always received excellent care. This past holiday weekend, I woke up during the night with severe pain in my left eye. After trying cold and warm …
Good care but unethical billing practices. I needed to have a laser treatment done. The first eye was done in the office. Results were great. For unknown reasons, the second eye had to be done at a different facility. This cost …
I was referred to Southwest Eye Care for cataract surgery. Doctor Downs was my physician. I was impressed with him and the staff. Everyone was professional and courteous. The results of my surgery were excellent. I am very grateful for the care and expertise I received. I highly recommend this practice for eye care.
I have been going to SW Eyecare for many years. Upon my last yearly exam, I was told that I needed cataract surgery as my cataracts were getting thicker. …