Southwest Florida Pain Center

Southwest Florida Pain Center

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Southwest Florida Pain Center Reviews ( 35 )

  1. Horrible, every question asked before my appointment did not get a correct response. Will look elsewhere for good result’s.
    Just a shame this populated area is so behind.

  2. Dr. Valente gets right down to business alleviating pain. I have been going to Dr. Valente for over a year and I have always had great service, appointments are always on time and the nurses and staff are 2nd to none!

  3. I went to them needing an RFA and it took over two weeks to get approval. When I called today I was told that it was approved but they have no appointments till late January two months from now. I was never told that their appointments are …

  4. I am not a patient there but my mother is. They are ALWAYS running at least an hour or more behind. I personally think they must double or triple book their schedule to get as many patients in as possible. She had a 10 minute consultation appointment at 5:45 pm. And we waited over 2 hours! I really hate this place!

  5. Dr. Andrew Cook was ver compassionate, explained everything in detail. I was very happy, I didn’t feel like he was in a hurry, he took the time to explain in detail. I highly would recommend Dr. Cook, thought he was very knowledgeable. TM

  6. I had an appt with Dr Valenti last week He wants to do a procedure that needs pre-authorization My doctors office sent my records to your office and I have left at least 4 or 5 messages to see if it has been approved. I have gotten no …

  7. I felt compelled to write when I saw that the review overall was only 2.9. Dr. Ball has been a miracle worker for my husband’s back pain. He had tried pain doctors in Boston, Venice and only Dr. Ball provided relief. For my husband – it …

  8. I feel as if I was “processed” rather than cared for at the facility in Port Charlotte. I was rushed through some preliminaries to determine if I was a viable candidate for the RFA procedure due to chronic neck pain. As it went, I was asked …

  9. Extremely unprofessional place to not only work but to be a patient at. Their staff is constantly changing which makes it extremely hard for patients to be comfortable in their surroundings. I like going to my doctors office where I am …

  10. The nurses and front office staff are nice, friendly, and down to earth. You have to wait past your appointment at times, but it’s not a Jiffy Lube. It’s an office where they perform procedures. I would not want them to rush on me. I have …

  11. When I first started coming my experience was very good. The ladies in front were helpful and Dr. Valente seemed to care. Over a year or so, my experience has changed. After receiving a RFA treatment that brought on horrible pain I was …

  12. I have been waiting to review because I could not believe this miracle cure would last!
    Back story: I had excruciating headaches for 6 months. Impacted every moment of …

  13. Dr. L. K. Valente and his Team are the absolute best at caring about and for their patients. Shout out to Ms. Savannah and Miss Kira. I am blessed to have been taken care of by this team for so many years. I love them. ♥️ Pauline Mora

  14. I am not rating the doctor as much as I am rating the professionalism of his receptionist staff and office. Dr. Ball could be the most skilled doctor in the world, but the lack of professionalism in his office completely undermines any of …

  15. Dr Cook is probably one of the best doctors I’ve ever been to see. I have had several back surgeries in the past, but the debilitating pain and problems returned. I saw a pain management doctor locally, who had no new options and was happy …

  16. After being disabled by back and sciatic pain for almost 2 years, I tried every type of therapy to no avail. I was finally referred to Dr. Robert Ball, and I have been given back my old life, my active self. The results are miraculous, and …

  17. On June 2, 2021 I had a referral to see Dr. Valente. I arrived 30 minutes early to fill out forms (as they had instructed). When I arrived they said that I didn’t have time to fill out the necessary forms. I told them I could do it in 15 …

  18. I have been seeing Dr Andrew Young for almost two years now. He has been treating me for cervical neck pain. He has performed epidural injections into my neck area and these have always helped me. My pain eventually starting to get worse …

  19. I would never refer anyone to Dr. Cook. During my initial visit, I was in extreme pain. Based on a recent CT I brought with me, Dr. Cook explained that an L/4- L-5 epidural would be most beneficial. He also said that based on a review he …

  20. Dr. Cook was great and the staff as well. Its a shame that “we” as regular patients year round have to wait so long to get an appointment this time of the year. I have had several procedures and now when I am in excruciating pain, I have to wait a month to get in. Just doesn’t seem fair.

  21. Rude ,unprofessional, and very disrespectful the nurses and office manager. I am pretty sure (the Karen) the office manager is the ring leader. She is not professional and clearly not a good leader. Very unpleasant experience. It’s ran like …

  22. Dr Valente and his staff are professional and 100% what you should expect from a pain center. They definitely hold the bar high. The pain relief from the radio frequency nerve oblation has given me my life back.
    Diane Miller

  23. Outstanding care and services.
    Dr. Ball has been treating my back pain for six years. He has done several radio frequency rhizotomies, which offer me very good pain control for months at a …

  24. My wife was a patient there from the end of June 2021 until October 2021 and still did not get relief for pain in her back. We can not refer this facility to anyone, and not because of the doctor. Dr. Valente was caring and professional. …

  25. Update – My pain is now a 10/10. The “diagnostic” facet joint injections seemed to have made things worse. I kind of feel the victim of age discrimination. I’m 41, but look young for my age. When I told the doctor I have had RFA he said …

  26. I have been a patient now for 9 months and Dr. Andrew Cook has done an amazing job for managing my pain. BUT it’s sad to note that the staff will not return phone calls on the “nurses voicemail”. I had to make a special appointment …

  27. Dr. Ball of the Southwest Florida Pain Clinic is my Hero! I am forever grateful for his knowledge and skill of the Intracept Procedure. I have suffered with chronic low back pain for the last ten years. While injections helped, the pain was …

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