At Southwest Idaho ENT, we specialize in the medical and surgical treatment of the ears, nose and throat. We expertly evaluate and treat a variety of conditions, including sinus infections, hearing loss, balance disorders, tinnitus, seasonal allergies, tonsillitis, skin cancer, ear infections and more. When you come to Southwest Idaho ENT, you can trust that you are receiving the highest level of care in the region.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
900 N Liberty St Ste 400, Boise, ID 83704
Dr. Killian and his staff were amazing!
My daughter had her tonsils and adenoids removed by Dr. Killian, and we couldn’t …
This office is just strange.. I had a referral from my doctor and never received a call. I waited another week and my doc faxed and sent messages for them to get me scheduled since I needed to be seen as soon as possible. …
Great bedside manner all answered all of my questions, and was very thorough in the exam.
My sinuses are much clearer after a week of the special rinse.
Everyone was so kind. Hearing test and followup went very smooth and easy.
I had my tonsillectomy here.
The staff was friendly and do their jobs well.
They are very bad at calling you back even if it’s important.
Would not come here again.
Dr. Rock has helped me combat sinus issues that I’ve struggled with for over a decade and provided more relief than any other practitioner I’ve seen over that time. I appreciate his thorough assessment and thoughtful treatment plan. The adminstrative staff were also very helpful and easy to work with.
Excellent experience- listened to my issues and provided excellent care
Professional, friendly and trustworthy. I have been a patient for many years. The front office staff is very friendly and makes you feel at ease. They nursing staff is great. I feel like I know them all. I believe my doctor is the best in …
From my first interaction with the receptionist to my check out, I received five star service,
Jennifer was helpful with treating my chronic
sinusitis.
The staff are amazing The nurses are amazing surgery center is cream of the crop…I pinky swear
I was born with a slight crooked nose, and over time one nostril deep inside grew shut, causing me to become a loud breather (all the air going in only one nostril) and wide-open mouth breather. After an office visit with Dr. Eric Garner …
I had a very positive experience, felt at ease and attended to, and didn’t feel pressured.
Staff and office excellent! Loved Dr Garner, efficient precise and well explained
Very friendly and efficient staff. Great interactions with clinical staff.
Great service and friendly staff. I feel like they prioritized my needs so I could be seen.
I can always count on professional and thoughtful care from all the doctors and staff at SWIENT.
Great ENT office, the nurse and Dr. Took time to listen to my concern and got right to work in fixing the problem. Highly recommended office.
It was a wonderful experience and everyone was so nice. The doctor was absolutely sweet. I’ll definitely be back!
Its healthcare at its finest. Its the old story of any success, go beyond what you have to.
Great people. Love Dr Rock. He knows his stuff. Always on time.
Did a great job on my surgery and gave me answers to all my concerns great job
Very friendly staff. Made getting tubes done for my daughter SO much easier. 10/10 would recommend.
The doctor was efficient, friendly and he explained wat he ws doing and why.
Appointment actually ahead of time. Very professional. Would use SWIENT again.
I felt that Tom D. and team did a great job reviewing my care. Thank you!
The staff was welcoming and friendly. Very professional and knowledgeable. They were concerned about my comfort. A welcoming out come.
Efficient but friendly form check-in to check-out. Dr. Nielsen & his crew are great!
Great service at SWIENT I highly recommend them, great staff and great doctors.
Very good experience. On time appointment with no waiting.
They take the time to communicate and answer questions.
Dr. Rock has been so great! He took time to see us when he wasn’t even supposed to be there. He has been so attentive adn helping to remedy the problem.
Dr Adams and staff are efficient and professional. Excellent customer service.
I absolutely have only positive things to say about the doctors and nurses on both the surgery and outpatient side. They really listened and showed they care about my daughter and myself. Really fantastic medical staff. However, the …
Very Professional and working with Tom has been great. Their efforts have been a big relief to my allergy and Sinus issues.
The staff were very friendly, and Dr. Tom was both professional and personable. Thank you for everything!
The PA and staff were wonderful; I was seen right away, quick and efficient.
Everyone was nice. They took my complaints about my sinuses seriously and put a plan into action
The technician was so kind and helpful. Even when I jumped. She is a very sweet young lady.
We love Dr Nielson. He really cares. All of the staff is pleasant and personable
Professional treatment by Professional
From start to finish a great experience
Surgery went very well
I am very happy with the results
My experience was great from checking-in to meeting with the Doctor. Highly recommend this practice.
Very thorough !! They asked a ton of questions and then actually listened. My tests were time consuming but very detailed. Im very happy I want there and would recommend them to anyone that needs help and answers.
Always friendly and ready to see you when you arrive. Thank you for your great service!
The front desk staff members and nurses are OUTSTANDING at SWIENT! I have been happy with the care I have received!
Wonderful staff – from the front desk to the doctor. Really appreciate the office being punctual and exceptionally kind and helpful!
Top notch service at check in and check out despite being very busy. Medical attention was impressive and got right to the point of my issue
Service promptly at time of appointment. Quick handling for ear cleaning. Positive experience.
Great staff and service from check in, nurses, PA and Drs. All great. Short wait time. Awesome experience
Entire staff was very helpful. Dr. Adams was very helpful, explaining what she was doing and what I could expect.
I had a great visit with Southwest Idaho Ear, Nose and Throat. Dr. Alexander Rock was outstanding! A kind, caring doctor who listens to you and explains things completely.
Staff was super friendly and efficient. I had no idea what to expect and was well informed throughout the entire experience. Would highly recommend.
Very positive visit. Very professional and welcoming. Didn’t wait long either!
Dr. Van de Graff was excellent. On time, succinct and clear with his advice on further care.
SW ENT was great! Very efficient and timely! Thomas Douthit was super nice!
Our experience here was really good! They saw us in a very timely manor and answered all our questions. Everyone was very friendly and professional.😊 …
It makes me sad to see so many negative reviews about this group. I am a patient here, from both the clinic side and the surgery side. I received amazing, straightforward care. The staff is caring, and patient even when they are dealing …
Completely unethical practice. Actual visit was fine but their billing is out of control. Took my 3 kids in for a simple ear cleaning. Spent less than 15 minutes in the room with the provider. They billed for a procedure that was not …
Very knowledgeable, enjoyed the procedure. They explained exactly what they were doing, what the results were and what next step would be. This is the place to go with any concerns about Ear, Nose and Throat you may have.
Dr garner is absolutely amazing and I love my nose.. the problem I have here is with billing. They have billed me incorrectly 3 times. They are supposed to refund me and I’ve been calling their office and even the manager since February …
Doctors are good. Assist was good . They did not send forms before appointment. The website they use to get results is TERRIBLE. I asked for them to send it by mail or email and never got any reply
They were able to get me in on short notice and was very efficient with their time. Everyone was kind.
Douthit was a great ent when in the office. The problem with this place is they treat you like garbage. After having tubes placed in both ears I started having issues with them at about the 6 month mark. Tried to call and get seen asap for …
Courteous staff and physician. No complaints except it took over 6 weeks as a first time patient to get an appointment. A function of big increase in population!
I saw the PA she was wonderful and the staff was also. I was at the Meridian office. I’ll be having surgery soon and in good hands. I’ll repost with updates afterwards.
They discovered my problem, and I was in and out in no time. I will definitely go back again if I have another problem.
Dr Douthit was great. He was very thorough, he explained everything he was doing and what to expect.
The people are GREAT, very caring and careful.
I had a good time and ended up leaving knowing a lot more than I did when I got there! GREAT PLACE AND PEOPLE!!!
It my first visit with Dr Rock
I was very pleased with his friendliness and concern
His nurse was very kind too …
To say we were blessed to get
Dr. Van de Graaff and his
Nurse Piper would be an understatement! …
Dr. Van de Graff is the greatest ENT! Very personable and friendly.
Dr. Ryan Van de Graff is professional, courteous, and an amazing surgeon. Love that he takes time to talk with me about what’s on my mind! The office staff at SW ID ENT are friendly and extremely helpful, too!
Very prompt, very courteous, very clean, I like the doctors. My appointments are on time and I can usually get in within a reasonable time if I have a problem.
I recently had a biopsy done by and I will tell you that if you need anything done here, you are on amazing hands. They are kind, always happy to answer questions and completely prepared for anything that comes in! Thank you to everyone!!!
Great experience! Staff is efficient, professional, and very friendly. The doctor is great!
I had the need of a kauterization, and the nurse practicioner assigned to me did an excellent job. She understood my need perfectly and went right to work taking care of it.
Outstanding doctors and their staff, They listen to you and get you some results… I personally have been needing this for a long time…
SW Idaho ENT are absolutely the best. Friendly, caring, professional, and funny! My surgery went extremely well and recovery was a breeze.
great facility ,greatest Dr ,knowledgeable ,kindly speaking , explain everything about my condition .he’s the best Dr i have meet 🙏🙏🙏for your great service.front desk’s , nurses did great, i loved and enjoyed the visit at your facility . God bless all of you . …
I could find their building so we were late, but they were very accommodating and we were in and out less then 30 minutes. 👍 …
The doctors are all super personable and the adorable women at the front desk are so sweet!!
Southwest ENT provides excellent, timely and respectful care. 100% endorsement.
They are always pleasant and professional! Dr Nielsen is a great doctor!
Dr. Garner was amazing to work with and I appreciate everything that he and his team did for me!
I was taken back to see the doctor promptly. The doctor arrived quickly. He was pleasant and friendly.
Dr Adams is fun to be with and I’m so at ease putting my hearing aid needs in her care!
This is the most ungracious place of business I have ever dealt with. I was going for a post op appointment and arrived at 2:59 and they said it was 3:01 and wouldn’t see me.
Appointment was about an hour late, but Dr. Rock and staff were helpful and courteous. Would highly recommend.
From Cynthia to Dr. Neilsen and all the in between, it was a professional, completely informative and a blessing to have been taken care of by this team. They worked to keep the stress level down and the surgery second to none.
I had my thyroid removed by this clinic. They NEVER call back. Then when you finally get ahold of a nurse they tell you your pills are at the pharmacy. I have been at my pharmacy 3 times in 4 days. Still not here. I have been with out …
Dr. NEILSON TURNED A FRIGHTENING SITUATION FOR ME INTO A BETTER REASONABLE AND ATACKABLE SITUATION. I WAS TOLD SOMETHING AT MY SMALL TOWN HOSPITAL AND DR. NEILSON GAVE ME MUCH BETER INFORMATION. I AM SO VERY THANKFUL I GOT TO GO THERE AND WILL BE GOING BACK.
The ladies who worked with me were very ongenial and friendly as well as knowledgable. My expeeriece was very good and I will go there again when needed.
Tiffany was great as was her assistant was too. She did more cauterizing and my nose ached for 24 hrs. After care notes were excellent and I’ve used them twice. …
Dr. VandeGraff, Piper and Christine have been Beloved Blessings Beyond Belief!
The are Caring, Competent and Compassionate Beyond Belief!
Spencer was very helpful, informative, and thoughtful as I explore being a first time hearing aid user. Thank you Spencer & ENT team!
PA Tom is an outstanding medical professional. I’ve also been a patient of Dr. Garner for 24 years, and he is an A+ specialist.
They are amazing! Dr Nielson saved my life and I am forever grateful. I hope I can tell him that some day!
I cannot say enough good about the entire staff and treatment I received at this facility.
Got an appointment with a PA and they were excellent. All issues resolved quickly and great communication of the treatment options.
They got me in quickly and the quick, efficient treatment cleared up a painful throat issue that two ER visits had failed to clear up. 5 stars!!!!
I so appreciate how this office respects my time and concerns. I’ve seen three different practitioners in this office and all were wonderful.
Very professional and caring. Listened to my concerns and provided suggestive resolutions. Definitely going to keep this office of speed dial.
Finally getting to the bottom of my ear problem. Staff were courteous and efficient. My provider was very informative.
Great staff, fast check in, and very short wait to see my doctor. I wish all doctors offices were as efficient!
Doctors and staff were very professional and courteous was able to see me get my procedure done and on the road to being able to breathe right within a relatively short period of time.
Professional but caring and able to make you feel relaxed. Dr. Van de Graaff explained what he was doing and why. I would recommend him to anyone.
Dr. Vandergraff is my doctor and has been for over 15 years. He is a great doctor and so are the people that work at the ENT clinic.
Always friendly and helpful. Have used Southwest ENT for over 30 years and have never been disappointed! They’re the best!
The audiology test was a good experience. Tiffany then helped me the next day to answer my questions and put me at ease about my recent experiences, Thanks
Nice office, efficient staff and Dr Van De Graaff helped with being able to quickly check my vocal cords and see what’s the problem. I highly recommend them!
I cannot say enough great things about Dr Gardner and his staff! Outstanding from the first visit, through my operation and my last appointment.
Dr VanDeGraff is great! He is very knowledgeable! I feel I am in good hands with him! The nurse and staff are great too!
Dr Garner is always great. Our family has seen him off and on for over 20 years and he never disapoints!
Staff was very friendly professional knowledgeable same for the doctors
friendly professional knowledgeable and 3 weeks later I can breathe again but most of all I can hear I haven’t heard a bird in years and I can hear birds in my front yard now Thank you to the staff the doctors and everybody that was involved
I arrived a hour early and the staff moved mountains to fit me in.
Dr. Rock is kind, gentle and thoughtful, as is his staff. All my questions are always answered completely and so I can understand.
The PA I saw was very pleasant, concerned and thorough. The office staff were also very helpful.
The doctor here is knowledgeable and knows how to treat my condition. I am being seen about hearing loss. I appreciate all the work they are putting in to my healing.
I have had an amazing experience with what I expected to be a difficult diagnosis for me to handle. Dr. Nielson has made my journey with cancer less scary than I feared. His bedside manner and thoroughness in explaining my situation has been awesome. I actually look forward to my checkups.
Even though it was just a consultation to see if I had deviated septums. They were amazing!! In conclusion I have two deviated septums. I know I’m in good hands with the future procedures needed.
All of the staff was kind and friendly as well as helpful. The Dr is very knowledgeable and kind also. We would refer this office for your specialty needs.
It was very easy to get an appointment, very little wait time in office to be seen. Treatment explained thoroughly. A positive experience.
Dr Van de Graaff and staff are the best. They have always listened to my needs and taken good care of me. They are professional and patient. Great office!
I love this place! I have never had to wait long in the waiting room or in the exam rooms before someone is there to see me. The staff are very friendly and don’t make me feel rushed out the door- they take the time to answer any questions that I have.
Southwest ENT has been nothing short than amazing with baby girl. All of the nurses before surgery and after surgery were so understanding and so caring towards my daughter and I. At the follow appointment Dr. Rock had nothing but good news for us about our daughters recovery.
Great visit. We tested my vertigo symptoms. A few days later I had no symptoms. Still symptom free and I hope to stay that way! Thank you!
I am so pleased with Dr. Nielsen and his staff. I feel I am in great hands for my upcoming surgery. They truly care about their patients.
Dr. Nielsons nurse is amazing, I believe her name is Carlene. Had a pleasant meeting with Dr. Nielson also after Dr. Schwarz retired. Answered all my questions and was very courteous. The front desk was very helpful too!
My old ENT retired and Dr. Niesen took over the practice and I am very pleased.
A big thank you to the entire staff. My granddaughter recently had her tonsils removed and all of them including clinic were so wonderful. So helpful with all our questions and so patient and professional when it came to our spunky little girl.
Again, I’d like to commend the wonderful office visit and care I received with Dr Adams and assistant (this is my second review and now I forget his name) at the Meridian office…as it was fun, lively, informative, and efficient. I am so pleased with their expertise! Thank you, SWIENT
The technician Who performed by my hearing test, was very knowledgeable and professional. I was pretty nervous I might have some hearing loss. She made me feel very comfortable and answered all my questions. It was a great experience.
I had an unexpected parathyroid that had to be surgically removed. Dr. Tyson Nielsen did an outstanding job. My scar is already very well blended on my neck and it is only one week old. During my surgery pre-op appointments, he was very …
Excellent, timely service in a very friendly manner. This was my first visit and I was very impressed. Thank you for a great experience.
I have been a patient here for 20+ years. The staff is always friendly and professional. They run an efficient office, are always on time, and they never rush me out the door. I highly recommend Southwest ENT to all who need their services.
I’ve been taken care of wonderfully by SWENT!! Dr Garner was given my case after a separate office & doc performed an unnecessary septoplasty that failed & caused the collapse of my septum as well tissue blocking my nasal passages. …
Great drs and staff super knowledgeable and very nice bedside manner. You’ll love them I’m confident you will
I would like to thank Dr. Van De Graaff and the entire staff at Southwest Idaho Ears Nose and Throat for their professionalism and courtesy towards me during my visits. Dr. took the issues I had with my ears and corrected them and got them back to normal. I’m forever grateful.
Thank you.
Dr. Nielsen was very professional and personable. My parathyroidectomy went just like he said it would! The staff were helpful and knowledgeable. I highly would recommend this surgeon.
THANK YOU! Dr. Van de Graaff was so kind and gentle with my six week old son for his tongue tie! Such a great doctor. The front staff was so knowledgeable about the billing factor too! Highly recommend this office
Dr Tiffany is personable, professional, informed, and accurate.
I appreciate and welcome her views on science and healing.
My wife has suffered constant coughing and was directed to Dr Nielsen. He and his staff explained her problem and the solution. Their kindness and thoroughness made it easy to follow their recommendation for surgery. The procedure we were …
Dr Eric G is amazing, did great job , paid attention to details . Great care from surgical staff .
Great staff. Really liked the doctor and the receptionist was on it. She really knows her job.
I was very impressed by the professionalism and attention to detail provided by the ENT staff. My hearing issues were thoroughly addressed and the test results were explained in detail that was also very easy to understand. The prescribed treatment regimen is beginning to show positive results.
Dr. Garner is amazing! I had to get a second opinion because another office in Boise ( my regular doctor had referred me), discriminated me because I am 40 years old and needed my tonsils out. He actually tried to scare me with statistics …
My condition was bad to where my nose was the problem. in till I got a appointment and ended up with more medications for my nose and then I can breath clearer .
Everyone one was friendly. My waiting times were short. Explanation of diagnosis was very clear and I could understand what next steps were. Thank you
I have been going to SWIENT for 5 years. I have received professional, attentive care from all the staff. I can’t recommend them highly enough!
The doctor and Staff were great. Very long wait time. My time is valuable too!
They got me in early and were very nice. Very friendly staff from start to finish and my results were explained very well.
Very professional both Dr Garner and his lovely nurse
I felt very comfortable and cared for.
Staff was friendly and attentive. I got in on short notice which was so nice not having to go to urgent care.
courteous, professional and efficient treatment from the receptionist, audiologist and physicians assistant. I received procedural information each step my care! Kudos!!!
This was my first visit. Everyone was friendly and professional. I had a very good experience and will go back as needed to resolve my medical issues.
The whole Staff was so wonderful. They were so patient and concern with my well being. Most of all, they made sure that I understood and made all my needs. Thank you SWIRNT!😍 …
Overall, my experiences visit SWIENT and specifically Dr. Rock have been excellent. He is knowledgeable doctor and the reception staff are always friendly and willing to answer all questions, specially the financial ones.
They have been taking care of my needs for the past 6 Years and have preformed perfectly at each visit with as much info I need to make good decisions on my throat care.
I love Dr. Van De Graaff and his nurse Piper. I could not ask for a better ENT. He listens, he cares, he is a great doctor.
Such an amazing experience. Everyone from billing to the nurse and doctors are very helpful and kind. Love going here.
My husband was taken care of by wonderful nurses, he was there for only a short time and he’s doing great, no more nosebleeds.
SWIENT is one of the best ENT practices in the Treasure Valley. All the doctors I’ve seen are professional and highly competent. The reception desk staff is welcoming and friendly. Dr. Adams is exceptional in the Audiology Department and I always receive outstanding care. I recommend SWIENT without reservation.
Staff is really nice and the doctor is professional and fosters trust. My only negative is that they consistently run late for appointments—which especially bothers me given that they charge you $50 if you are late for your appointment.
Everyone at this clinic is so helpful —the people answering the phone, the front desk, the intake team, and the practitioners. Sudden hearing loss is so frightening. Everyone at SWIENT is ushering me through this with care and kindness.
Dr. Neilsen took the time to sit down and explain some options on a couple of problems i am having quite different then i was use to with my old Dr. Very sharpe and friendly a real people person.
The post op experience was excellent. My questions were fully addressed. The post op procedure was also well done. Very pleased with the entire experience.
Outstanding care! Efficient, professional, and empathetic. Dr. Van De Graaff and nurse Piper are excellent! Thanks to you both.
Staff was nice and understanding… appt was short and didn’t have to wait long.
it’s nice also a nice drive out to the clinic in Boise.
efficient, professioinalll at all levels yet friendly and they do not mind explanations of what is need;ed, cost and why. Dr. Adams is great, patient yet friendly . Highloy recommend
I have been a patient for 9 years and totally love the staff at SW ENT. Dr VanDeGraaff and Piper are amazing in helping me through my journey.
I had the unfortunate need to use the services of ENT-Dr Garner.
That’s where it ended. The staff & Dr. Garner we’re excellent, prior to and post surgery. Highly recommend.
Dr. Nielsen and ENT staff were very kind and informative about everything from pre-op to surgery.
Very kind and thats so important to me these days. I would definitely recommend them.
Very Disappointed in one day they cancel my appointment twice in a day!!! second time was cancel while I was already in the office waited for 30 minutes then the front office tells me doctor symnes refused to see my daughter that has been …
The staff and my dr {Dr Neilson} are amazing! They treat you with kindness and respect! I love going there…keep up the great work! God bless.
Dr Walles is wonderful! Her patience with hearing aid education and adjustments helps my child feel comfortable at each appointment.
I called with a problem with one ear; I was given an appointment the next morning. Went in, was seen quickly and the PA took the proper actions and sent me on my way. Excellent service.
Dr. Erik Garner and his staff are the best to work with. I have always felt totally relaxed and at ease, which is unusual, when visiting a medical facility.
Husband’s first visit…They could not find his appt. Then, after going to the person that made the appt., they finally figured out that she entered the wrong first name for him! They straightened that out, but their mistake was costing us …
Couldn’t have been more pleased with my experience at Southwest ENT! The entire staff went out of their way to assist me when I was late to my first appt(communication error) and Dr. Neilson was prompt, thorough and very informative. I definitely recommend!
Dr. Garner has to be one of the best doctors I have ever seen. His bedside manner is amazing. He knows what he is doing!
I was totally impressed with Thomas Douthis (?) in his care of my nosebleeds. He explained all the whys and hows completely so I understood what had to be done and how. He was very kind and courteous through both my visits.
I had surgery by Dr. Rock. It was a tricky cancer surgery. He took his time an he was able to save many of the nerves on my face. I so appreciate him and would recommend him. Shelley
Always an awesome experience. Came in for the 3rd injection and as always front desk friendly, got me back right away, Piper took time to remind me of process I would go through. Dr. Van De Graaff, did injection and was encouraging and …
“I SO RECOMMEND SOUTHWEST IDAHO EAR NOSE THROAT”
As the old adage goes “As one door closes. Another one opens.” Which is what happened to me in a few different doctors offices outside of Southwest ENT in the …
Great experience. Very conscientious staff. Dr Nielsen really went out of his way to take care of my needs. Highly recommend Dr Nielsen and the rest of the group at SWIENT.
I want to be specific, I visited the audiologist at SWIENT not the medical side which I have had different experiences with. I like my audiologist a lot. She’s professional and competent. This was an upgrade appt for BAHA. It went well. She knows her stuff and educates well, it rare at the end to have a question. She’s covered the bases.
I saw Dr. Nielsen, he is wonderful. He explained everything to me so I could understand. His nurse is awesome as well. They both are so kind and caring.
Dr. Rock and his team are head and shoulders above the rest! Dr. Rock has by far one of the best bedside manners I have ever experienced! My experience could not have been better for sinus surgery!
Dr. Nielsen is the best! As well as being a great surgeon; he is patient, compasionate, a great listener, and he addresses all of my concerns with informative and honest responses and feedback. The Staff is amazing as well! …
My experience was excellent. Wait time was minimal. Those tending me, both at the front desk and in the exam room were courteous and clear in their explanations. Very positive experience.
Large parking area. Clean place. Super friendly and professional staff. Whether I was checking in, seeing a PA, seeing a surgeon, checking out, or just calling with questions, I was always treated with the upmost of respect and genuinely felt cared for. Highly recommend
My family usually see’s Dr. Eric Garner which is an amazing Dr. My oldest has been getting frequent bloody noses and we were not able to get into see Dr. Garder for several months, so they recommended Thomas F. Douthit, PA. We were able to …
I had a great experience at Southwest Idaho ENT. The staff was wonderful and friendly, the wait was very short and Dr Van De Graff was excellent. He listens to you and looks for the best way to treat you.
Being in the dental field, I have been in offices that referred to them for years for when we see HUGE tonsils. My patients always came back with great reviews. So when I needed ENT treatment, this is the only place I wanted to go. …
I am very pleased with Tiffany. She is very efficient with my health care needs. She has a very sweet and caring personality. I will continue using her to take care of my health care needs.
The doctors and staff at Southwest Idaho Ear, Nose and Throat are very thorough, caring, and kind. They listen to your issues and take the tests required to find the problem. The office is nice and clean. I highly recommend this practice to anyone who has ENT problems.
So comforting to feel that a doctor is listening. Communication is rare these days so I was very impressed by how quickly I heard back from Dr. Nielsen’s office regarding my surgery date.
Dr Tom was very thorough and answered all of my questions. I have also seen Dr Garner and he is great also. This is a very good place to seek help for all ear, nose and throat problems!
I’m 6 days out of surgery and I am able to breath better than I have for the last 20 year. Dr. Garner is an excellent surgeon and the staff was both pleasant and professional.
I am so thankful that I went to Southwest Idaho Ear, Nose & Throat. I did not want to travel that far from my home but could not find another clinic who could effectively address my issues. I had several oral surgeries earlier this year, to …
The people were all very friendly. I was referred by my PCP. I thought I was there for my sinuses, but I got a hearing test, my ears cleaned of wax and found out I was borderline for needing hearing aids. The loss on the high pitch sounds. …
This was my first visit and everyone was so helpful and courteous! I was very nervous about seeing a specialist, but those nerves melted away as I spoke with the nurse and doctor. I feel like my health is in the best of hands.
Dr Simms was great, very knowledgeable and took time to listen, exam and evaluate. The front desk check staff was very pleasant and helpful. There was hardly any wait time to see the Dr. …
I had a horrible experience at this office. I waited almost 40 minutes in the room for the PA, then she spent a total of 5 minutes with me. She looked in my ears, nose and mouth which took 30 seconds and said, yeah you have reflux. I’m …
We took our daughter here for a second opinion and I wish we’d taken her here first. Quick, professional, great with kids. Highly recommend them. Dr. V was great with our toddler.
Excellent staff. Everyone in surgery center and in the clinic are attentive, helpful, and competent. Special thanks to Dr Rock for being an outstanding surgeon , his being personable and approachable..
DR. Rock was amazing. He performed surgery on my son and totally fixed his sinus issues. My son has never felt better. Great experience.
The transition to Dr. Nielsen after Dr. Schwarz retired was seamless. Both i still a sense of professional confidence. Coupled with the friendly effectiveness of the nurses and staff, it would be hard to imagine a better place of treatment.
Nice staff. It was a quick visit but they didn’t see me until about 15 minutes after the appointment time. I arrived early, making the wait that much longer. Why can’t doctors respect my time?
Have had two visits with Dr. Tyson Nielsen for annual follow up on cancer treatment. He is a great guy, and happy to talk through anything and everything related to my post cancer treatment and to help explain the post radiation and chemo …
I have always had a good experience going to Southwest Idaho ENT. I have never had a problem with scheduling and they actually got me in quickly on urgent matters. All of the staff are great. Dr. Van de Graaff is knowledgeable and has been …
Dr. Adams was so kind and helpful. I was having some problems with my hearing aids and she was quick to help resolve the issues. I have been coming to this office for a year and a half and have always been treated well.
My 6 week old son was referred here due to a lip tie. Dr Van De Graaf and Piper were extremely helpful and considerate. They also quickly figured out another problem he’s been having. Definitely recommend coming here!
SWIENT has professional and friendly staff who knows their stuff. Dr Wallace is amazing! She helped me understand my hearing aid options and has been wonderful to work with in followup and maintenance appointments.
This Dr Office has been seeing me for 3-4 years. I have a 40% weakness in my right vestibular tube. I have random, very intense vertigo episodes as a result of my weakness. I was told by Dr Sweetland that I was good to have my motion …
The staff is friendly. Loved that the Dr and his student laughed with me. (I love having fun no matter where I go) They were very attentive to my needs and wishes as they set up my hearing aids.
Dr. Adams is so professional and listens so well. Whatever adjustments my equipment needs she practically has it taken care of before I can even identify the problem. Always a very positive experience when I visit the clinic.
Everything was smooth, from the initial phone call to the appointment. Wait time maybe 5 to 10 minutes but arrived early since it was the first visit. This is my permanent ENT office and would recommend it to everyone.
Massive nosebleed. Had to go to ER 3 times. Tom at Southwest ENT is now managing controlling it. Listens very well and explained the procedures that may be required to stop the bleeding. I am a regular patient and highly recommend.
Dr. Symms was very kind and patient and thoroughly explained my condition and treatment options then actually listened to my concerns and addressed them. Great Doctor who listens and his nurse returned my calls promptly for follow up care.
Staff is very kind and professional upon entering the office and the service was prompt and “on time” by the doctor. She was very informative and answered all questions completely and clarified when necessary. I have been utilizing their services for months now and will be staying with them for a very long time.
I appreciated both the professionalism and kindness I received during both my hearing test and evaluation. The office and medical staff went above and beyond to make referrals and schedule them, as my primary care physician had very …
It was such a great experience with Dr. Garner and the team. Everyone was very friendly and answered all my questions. Took great care of me on the day of surgery. I would definitely recommend them.
I have been going to Southwest Audiology for 10 years. The staff are helpful and knowledgeable. Dr Adams is excellent! She takes time to ensure my hearing aid experience is positive and successful.
I had an absolutely great experience at Southwest Idaho ear nose and throat. I had a very bad clogged ear due to swimmers ear that wouldn’t clear up. In trying to “pop” my ears open I actually made a hole in the membrane that protects my …
I was able to see a PA (Tiffany) within a few days of initial contact. She evaluated my symptoms and based on her many data points proposed a sensible approach to address my symptoms. I am thankful for well educated PAs which can assess …
Very personable from front desk check in to interaction with nurse and Dr. to check out. Extremely happy and informed my referring Dermatologist that this was an excellent referral! Keep it up this is a quality operation providing an excellent patient experience.
Dr. Garner’s staff is top shelf. They got me in right away with no appointment and no notice when I dropped in on them. A shout out to their PA Tiffany, who took care of my issue when she already had a full patient load. Thank you to all the staff at SWIENT!
I was treated royally. Check in was easy, and I was called back to the examining room early. The nurse was extremely pleasant and helpful. Dr. Rock performed the exam with great expertise, and answered all my questions and is very professional. I totally recommend Southwest Idaho Ear, Nose and Throat.
I was very pleased with Dr. Rock. My incision healed very nicely on my neck the scar is barely noticeable. The stitches were numerous and small and the workmanship was excellent. He was also very thorough in removing the lipoma on my jawline. I would highly recommend Dr. Rock to anyone.
First time visit. Had a hearing examination. Technician was friendly, attentive, and thorough. Met with the nurse and P.A. Extremely nice people. Did not meet with a doctor. Probably because my situation did not warrant it. All in all, a positive experience.
Wonderful employees, very friendly. They welcome everybody. they took very good care of my daughter when she had to have surgery. They did everything to make her comfortable. I would recommend them to anybody that is looking. Thank you
I really like Dr. Garner. I had a sinus surgery that was a little bit more detailed than I thought. I thought his staff could’ve been a little more friendly on the phone I could hear annoyance in their voice when speaking to them for after care phone calls. But Dr. Garner is the best.
I have nothing but praise for Southwest Idaho Ear, Nose and Throat. The staff is professional, welcoming and friendly. I never have to wait…always timely. Tom is the best! I’ve been coming here for years and feel so fortunate to have such excellent health care!
After a fall that broke my nose I was able to make an appointment and see Dr. Garner. What a wonderful physician and office staff! Surgery was scheduled the following week. …
Respectful, competent. Everybody actually listens to what you need to tell them. A good and peaceful experience from the moment you go in. Morgan, at the front desk, checked me in and she made it pleasant and easy. Sharlene, Dr Rock’s …
Dr Rock and his team had me up and on my feet in no time! I am a decades long patient of SWIENT and recently had a 3rd sinus surgery. It was simple and an easy recovery. I didn’t have to go in for unnecessary appointments that just cost …
Dr. Garner and his staff were very attentive to all the details of my son’s surgery process. We knew what to expect and who to contact at anytime with any questions or concerns. I very much appreciated their care and would highly recommend them!
It’s an incredibly long story. Summed up I spent 4 months in horrible pain with a sinus infection, had a surgery FINALLY scheduled and the day before my surgery I was supposed to be called to be given my time to come in, I was never called …
One of the best experiences with a Dr that I’ve had. Reception staff were kind and caring, the nurse was amazing probably the best part honestly, and the Dr was kind and listened to me while being fast and efficient at diagnosing my problem and ensuring my comfort at the same time. Excellent care overall!
I have been suffering with swallowing issues for almost 6 months now. I have been to gastroentronologists and had a million other tests. Finally my GI decided to refer me to Southwest ENT to get looked at there. …
I’m so SO relieved, after almost 2 years someone finally listened to me, and diagnosed what is wrong with me. I may need ear surgery but am so happy to have answers and be on my way to ending this chronic ear pain. I would give 5 stars but …
The people that work here are all super awesome! Everyone was very friendly and a joy to talk to! The Dr was very nice and he has a great sense of humor. He listened to my concerns and helped me get on the right plan of action.
Approximately a 2-minute wait for the initial interview with the medical assistant who listened closely to my somewhat complicated history. The doctor has reviewed my history and allowed me to give a condensed version of my history and …
We are so impressed with this practice. Lindsey was kind, compassionate, knowledgeable, and helpful. She guided my reluctant husband with her knowledge.
I was surprised that the cost of hearing aids was not that much more than Costco..But here you get an actual medical person, support, and follow up.
This review is from my husband he doesn’t have email. He was happy with the Doctors and staff. They were very thorough with his examination.. The only problem he has had is they wanted a MRI done and nobody has contacted him to schedule …
I am treated so well at SWIENT. The physician is friendly, upbeat, helpful and goes beyond. I can even ask about my spouse’s hearing aid issues, which is so great since he is newly wheelchair bound. The office staff is organized and great …
I was very impressed and very happy with the help I received there. All my questions were answered and everything was done in a timely and efficient manner. The doctor and staff were very courteous and made me feel comfortable and welcome. …
Overall very good experience. Check in was easy. Wait time was about 4 minutes. Doctors nurse Melody made sure I was informed what was going on. Doctor came in within 3 minutes. Checked me out, went over plans for procedure, discussed …
Our experience with my son needing ear tubes was great. From the audiologist, to the nurse and physician in clinic, to the surgery center staff (check in, nurses, anesthesia and surgeon), every step of the way we received great care. And …
I would highly recommend this specialist to anyone with an ear, nose or throat issue. I have been there twice, and I felt my concerns were heard and validated. The nurses are skilled, and the reception staff is wonderful. The doctor …