SLEMCO provides retail electric power to homes, businesses and industrial customers throughout the Louisiana parishes of Acadia, Avoyelles, Evangeline, Iberia, Lafayette, St. Landry, St.
| Thursday | 8AM to 4PM |
| Friday | 8AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
2727 SE Evangeline Trwy, Lafayette, LA 70508
What can we do? They own us. There’s no where to turn for affordable electricity and they know it.
Worst billing setup out of the ten electric companies I’ve used. They are still stuck in the 90s.
Crooked as can be
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My utility has been out since 6 am plus it is still out .
Just bought a new home that has Slemco and I miss Entergy already!!!
What a bunch of scammers, they automatically opt you into programs like operation round up and without your consent!! …
Slemco was very fast to fulfill a disconnect I had requested. Now the work i had to do is finished and I requested a reconnect on a Tuesday, was told I would be reconnected on Wednesday. It is now Thursday at 12:00pm and still no …
On Saturday June 9, 2018 we experience a power outage due to a large fallen tree limb. Slemco’s Don Comeaux, Jerry Bellard “Line Foreman” and his crew went above and beyond in restoring our power. These men represent what makes Slemco truly …
The worst CSR’s I’ve ever encountered.
If I could of set up service else where for my mom.. I WOULD in a New York minute.
Called several times to report a power outage and the automated system would hang up on me
The website said it was 50$ for deposits for new service it was actually 165.00$ it took forever to get the permit slemco needed that I had no idea about or how to fax the verifaction they refused to accept simply emailed to them. had to …
Terrible service , had bad attitude on the phone , and disconnected the call on me , never again , i wish i could give them a negative star
I moved out of state, they helped me with a letter of credit to my new electric company so now I don’t have to pay a deposit here
Slemco used to be Awesome as a company but since they grew they lost the friendly hometown service. You call now your a number and an amount. The CSR’s are friendly but don’t go out of their way for anyone.!!! Sad and disappointed in Youngsville
Thank you so much for taking care your customers.
Pro job. Just breath❣
Constistant outages. Hopefully power isn’t essential to any animals or children in your household or else you’ll need to plan ahead for their lackluster service. Garbage company that could care less about their customers. Sickening.
Terrible customer service. Disconnected service while there payment service was down. Plus they have the BBB locked up Unable to file a complaint.
THE WORST CUSTOMER SERVICE EVER… IF I HAD A CHANCE TO GO WITH SOMEONE ELES I WOULD!!! EVERY MONTH THE BILL IS HIGHER AND HIGHER AND NO ONE IS HOME DURING THE DAY… THEY CAN NEVER EXPLAIN ALL THESE EXTRA CHARGERS BUT YET QUICK TO SEND A …
zero stars.
Never have had such trouble with an electric company before. When we bought our house last May, my husband called and had everything set up and paid over the …
Went in and paid $165 for a deposit just to get charged $165 on my first bill for the same deposit. POS.
Hollis answered the phone and walked me through the process over the phone! I was able to pay for my transfer of utilities over the phone. If any one ever needs anything service ask for him! definently a asset to slemco!
Horrible communication! I called to be added to their list of hookups for electricity on Friday, and Monday my electricity wasn’t hooked up so I called them and they said I was on the list to be hooked up and Tuesday I called and wasn’t on …
They came turn my power off today with no notice. See I pay on their app every month and there must have been a mistake and the app didn’t make the payment. I never received a late notice in the mail not a phone call. The part that gives it …
Very helpful in getting our business situated. Made me feel like a personal friend than a customer very good customer service.
Thanks for all the hard work y’all do everyday to keep us with power! Especially with the two storms we had back to back !!!
Our transmitter blew during a thunderstorm and SLEMCO had the power on within no time. Amazing service!! Thanks guys!!
They are rude and extremely unprofessional! I just wonder if they ever go over their reviews. I truly wish there was an option to choose your electric company. Also, that nice building they now have and the drive through kiosk, it would be …
Power constantly going out, hurricane 100% power going down. Just a little rain you have a 50% chance. Get a generator, or off grid solar because you can not rely on there power grid.
Do not pay with direct express card, glitch with slemco automated system your money will get lost and the problem will become yours. Real sad
Their people must have Electrical Service with other companies…or they would be nicer to the customers that they owe their jobs to.
Power goes out constantly, more than twice a month, for multiple hours at a time and there is never any communication from Slemco.
I’ve NEVER had a problem with SLEMCO. Always very helpful and friendly. Hookup service is very prompt after an outage.
Horrid customer service. Makes me miss LUS. I hate this company. I understand I need to make sure my bills are paid, but they will turn off your electricity in the middle of the day when no one is home, and you have to basically wait for …
Slemco has always been the cheapest, most reliable, and best quality energy provider for my family and me. They always get electricity back up after faster than the other guys, even after a big storm. Thanks for always taking care of us!
Used to be a great utility company. Now, they are terrible!!!!! Never received a bill (they blame the mail carriers) bill is not even late and they want to d.c. …
Worse company every. Service people are rude. Doesn’t take much for lights to go out and it takes forever to restore power.
Power been out since 7am its now 5:24pm , noone has came yet my kids are hot I spent money on fast food it’s not even a hurricane. I’m really upset . The whole community has been with out power and food spoiling in the process smh horrible on call workers
Just went through a cat 4 hurricane. Had power through most of it. Power went off at 7:00 am . We were only out of power for 2 days. That is a five star performance. Thank you Slemco. My cows, chickens
, family and I appreciate your hard work.
Slemco has the most horrible service. The weather does not have to be bad your lights go out. When you call to report an outage when it happens during business hours the service reps that answer have an attitude like they are poised because …
Worst freaking electrical company ever!! Power always going out even when there is no bad weather!! Wish my area was serviced by lus..never had these issues!😡 …
Some of the worst customer service I have experienced. It is unfortunate we don’t have another option in regards to our power company. You would think with so many negative reviews this company would spend more time training their employees in customer service. Just ridiculous.
A rip off! All these electric companies garbage and they take advantage of the consumers!
Constantly shuts off power in the middle of a sunny day. Charging us a sky high bill for god knows what. Hope you like being in the middle of work and losing your progress!
Have been same place for 41 yrs horrible service if the weather thinks about rain or wind there goes the power mean while neighbors who live 20 yards away on city of lafayette power never lose power even in hurricanes doesn’t matter so called cheap if you can’t get power means nothing sad …
The only way to set up an account is to go into slemco or call a number automatic and give my card. It’s 2022 Louisiana. You should be able to pay online. Why is Louisiana stuck in the 1920s?
Slemco is a really good electric provider. They are always professional and help me out if I’m behind on the bill of any other problem that may happen. My personal experience with them has always been pleasant and way better then my last …
Every time it rains last 3 or 4 times the power goes out. I called their reply was tree branches on lines, someone hit a pole and transformer went out. I asked if transformers were maintenanced I was told That they ride and look. Well apparently they are not looking up!!! Not a happy customer.
I hate the app. Forgot my password and something so simple as sending me a code to my email or phone I have to have my account number . If I forgot my password how you think I’m going to remember an account number. I wish they would change that.
Service is remarkable. A thunderstorm came thru an early Sunday morning and broke my power pole at my box. Slemco sent a service man out free of charge on Sunday to disconnect the main service line so we could replace the broken pole. He returned later that day to reattach the line. Their service is great.
Slimco’s seems like they’re doing nothing to fix this issue four times in a month and a half is ridiculous slimco used to be better waiting 3 hours for power to come back on when it’s not raining and it’s hot outside is ridiculous too.
SLEMCO is an amazing company!!! I have ALWAYS received the HIGHEST QUALITY SERVICE from them. The rates are affordable. The workers are efficient and friendly. The customer service is impeccable. I have witnessed the workers in action and …
I called Slemco 2 days ago about a broken light outside and it’s fixed! Makes me feel much safer going outside! So thankful for them!