I’ve never been to an eye care center that cares as much as this place does, they give 100% every time and not just the doctors but the girls at the front desk also
I’ve been going here for years and have never once had an issue. They also have some evening hours which is very convenient for getting around work schedules.
Fast efficient service, they do a great job and are making excellent accommodations for the current situation. Always feel like I’m taken good care of here!
I care here with my insurance and was told I didn’t have to pay anything be cause it was covered. WHICH IS WHY I CHOSE THIS PLACE. Just to get to the end and they did my insurance wrong and I paid a nice little bill
The staff was very great the doc really wanted to help and answered all the questions that was asked took time to make sure everything was fitted good will be back thank you doctor Goellner and Chesley
All staff members were professional, polite and friendly. I felt very comfortable and satisfied that I was receiving the best possible care and advice.
Great hours, modern technology, quick service and as far as I know, thorough care from the optometrist (do not deal with major eye problems, so I can’t speak to those that need more specialized care).
Taking advantage of the elderly is complete and utter BS. And the front desk “help” is a joke. I get better customer service from the foreigners trying to scam me out of my money. STAY AWAY!!!
Been a patient of Dr. Pasinski for years and he has always been thorough and helpful! Was grateful he was able to work me in and get me needed assistance!
They are really amazing People I really like one of the receptionist she’s very sweet loves my kids will give them lollipops keeping them entertained when she wasn’t busy I’d give this place an amazing start
Everyone is very friendly and helpful. They are caring physicians that do everything they can to explain your condition and discuss treatment options. Exceptional!
I find the bad reviews a little hard to believe. I was greeted and taken care of in a very professional manner. And I experienced 6 different people. They were all very helpful and it was even on a Saturday. Haha
Exceptional service. The staff and doctor are thorough, friendly, and personable. They explain everything clearly and encourage patients to ask any questions.
Awesome experience, I arrived early was called back early. Everyone is extremely polite and the Doctor knows my eyes and cares about what’s best for my eyes!
Had a difficult experience with the white-haired receptionist (the larger lady). The receptionist had a poor attitude upon asking about added charges. She was threatening and unpleasant and I would not recommend this office to anyone.
Staff and Dr. we’re very quick, efficient, friendly and accommodating. Also very understanding of my special needs child. Wonderful experience, would recommend!
Highly recommend! They were so helpful, fast and efficient. I was honestly in and out in a timely manner. All the staff I spoke with answered any questions I had and made sure I left feeling comfortable. Thanks!
They are always very friendly upon arrival to check out. If you need glasses, they will be honest in assisting you to choose the best frames for you. I don’t ever plan on going elsewhere.
Very friendly staff and very helpful when it comes to picking out glasses which is always hard because you can’t see they are awesome! I have recommended them many times and will continue to do so.
This place is amazing. I’m so glad sightbox booked my appt here or I would have never found this wonderful gem. It’s my first time with contacts and they were so helpful,patient and friendly. Will never go anywhere else. Dr. Lasher is great!
My eyes weren’t high on my priority list…but I woke up and realized my annual appointment was due and we were leaving town… I called Emily at Spectrum… several conversations later she worked me in….Great knowledgeable and friendly staff…Thnx for all your efforts 😎 …
I expected nothing but the best from any group that Dr. Zwolenksy joined and they really delivered. Great facilities, courteous staff, up to date tech, competent care, and fair pricing. I’ll be back. Much appreciated.
Clean and comfortable environment, attention to detail by the optometrist, and proffessional friendly service from the reception staff, and following all recommended CDC COVID guidelines.
This was my first visit to see Dr Goellner. The office staff were kind, efficient and professional. Dr. Goellner was personable and answered any questions that I had. I highly recommend him and his office.
This is the best eye and optical office I have ever used in my life. I have lived in several major cities and can say without hesitation they have the best customer service I have seen! Great job!
My whole family loves going here. My child had a medical condition that could cause eye issues and they always take the time to tell him what they are doing and why. They are super friendly and helpful.
Spectrum followed safe social distancing practices. They were efficient, timely and professional. I received a thorough eye examination by the technician and Dr. Seese.
The staff are friendly and knowledgeable. The wait times are very long- we were there 2 hours for a routine eye appointment that should of been 30-45 minutes.
All the staff were very friendly and professional from the minute i walked in the door. Dr. Gilner and his staff go above and beyond to provide you with excellent eye care.
Dr. Zwolensky is by far the most thorough and knowledgeable eye doctor I have ever met. The staff is friendly and accommodating as well. I whole heartedly recommend them.
Spectrum is incredible! Everyone I interacted with was extremely friendly and helpful. And Ayesha completely took the stress out of choosing new frames! Thank you Spectrum Optical!
The staff is super nice and helpful. Dr Goellner is the best. He listens well and takes time to explain things. He cites evidence based research in his explanations which I really like.
When I went in, everyone seemed like it was the end of a long hard day. Everyone except Jillian. She was 11/10. She was exceedingly welcoming and professional. I wish she was at all of the doctor offices I go to .
I havent had any major issues with this place but it seems that they have taken on more customers than they can handle. It is nearly IMPOSSIBLE to get in on a date that is convenient for you. Saturday’s are completely booked until …
Arrived for routine eye exam on time and was seen promptly by Dr Zwolensky. I liked her and the rest of the staff. The office was busy and a bit cramped, but I had an otherwise positive experience.
I had my first visit with Spectrum Optical and let me just say the staff is super nice! The Dr. was very helpful! I’m highly impressed with this place!
All i can say is do not make an 8 am appointment. I have had many appointments and the staff and Drs. were always very efficient. But yesterday, except for the receptionist, seemed as though they were still asleep. Maybe it was the cold weather.
Everyone from the front desk staff to the doctor was so nice! They answered all my questions and were so thorough. The whole visit was a great experience!
Everyone at Spectrum Optical is so friendly and professional! Dr Goellner is the best and always takes time to do a thorough exam! He explains everything to me and answers all my questions!
I have been going to spectrum for about 3 years now and they are wonderful! They friendly, answer any questions you have and get you in and out quick! I love their new exam rooms as well!
Dr. Goellner has been my eye doctor for years. He’s intelligent and kind. The staff has always been courteous and professional and I’ve never had to wait too long. I’ve never had a bad experience at this place.
I’m giving 5 stars to the doctor and the optometrist who helped me pick out my glasses but the receptionists need an attitude check. No need to get mouthy with a customer when they only ask if their glasses have made it in when they’re having headaches and want the new prescription soon.
After many years of struggling with bad glasses and never achieving better eye sight. I searched and found Spectrum. Their staff is wonderful and I now have the best vision and glasses I have ever had!!
The staff were all pleasant though clearly not into small talk at all lol but thats no big deal. The eye exam was pretty quick took maybe 25 mins. The only reason im giving a mediocre rating is because they did not have many glasses that …
The scheduler was amazing and was super helpful. They had to put me on a waiting list for a last minute appointment and called me back 10 mins later with a cancellation. The appointment was run efficiently and professionally. I have nothing negative to say about the entire experience!
I am a first time patient being at Spectrum Optical, and I had a great experience while I was there. Great and friendly nurses, doctors, staff all together. Not to mention Dr. Seese was also great!
Cannot give them enough stars!!! I’m very indecisive so picking out glasses is a very hard decision for me. Veronica spent 2+ hours with me, listened to every thought I had, and even brought others over to help reassure me with decisions. …
This was my very first visit and it was an “amazing” experience! The staff had it together! No wait time! The provider was extremely thorough and very friendly! Could not have had a better experience! I highly recommend and will be taking my boys there today! Love this place!
Every employee was respectful and friendly. Dr. Goellner was easy to talk to and listened to what I had to say about my vision. Everyone did a great job on my eye exam. Thank You
I’ve lived everywhere & have had a lot of eye drs over 35 years and Dr. Zwolensky is over the top above and beyond anyone I’ve been to. Request her! I didn’t think I could ever wear contacts again because contacts affected my closeup …
THIS PLACE IS SO GREAT. Everyone I had to deal with in my experiences, have been so sweet, and considerate. And my glasses came in SO MUCH faster than I could have imagined. I’m going to keep coming back. This is the best place in …
Love this place! I was able to get in quickly…Dr Lasher is knowledgeable, friendly, & makes me feel comfortable. The optometrists are also awesome. The gal I had helped me choose between several glasses I really liked. Helped me choose …
The doctors here are fantastic, especially Dr. Goellner and Dr. Pasinski. They are thorough and knowledgable and instill confidence. The technicians who help you with ordering glasses (e.g., Jacob) are not pushy. Instead, they are patient …
After not having my eyes examined for over 30 years I have to say that the people at Spectrum Optical are great to work with. From appointment scheduling right down to the frame fittings I had a wonderful experience.
This is a terrific business that cares about it’s customers. The eye doctors are experienced and knowledgeable, and the eye techs and office staff go out of their way to ensure you have a positive experience. They have a great frame selection, although their petite offerings are limited. The best in town by far.
Spectrum has taken care of me since I was 8 years old (14 years now) and they have always went above and beyond. They’re easy to work with and will answer all your questions to make you feel comfortable with whatever you choose to get done. …
Steve Miller has provided me prompt service as a walk in customer on several occasions. He always does a thorough job in correcting the problem with my glasses. I have been a patient of Spectrum for thirty years and the doctors and staff have all been excellent. I recommend Spectrum Optical highly. Wade Stoughton
Dr. Seese is awesome to say the least I had a last-minute problem. I ran out of contacts didn’t realize it and had a trip coming up to Kuwait and my prescription was expired so he saved the day and saved my trip “Since I had previously been …
I have been seeing Dr Goellener at Spectrum Optical for close to 20 years. I enjoy talking with him and his thorough eye examinations. I appreciate the samples and the quick return time on lenses. Thanks for all the care over the years!
The staff were very professional and maintained all COVID precautions. My concerns about my eyes were listened to and then addressed. Dr.Hamric was through, answered all of my questions and gave me choices about my care. In fact my husband …
The staff was very friendly and knowledgeable about their products. I purchased eyeglasses on this particular visit and they were sure to inform me on promotions going on at the moment I was so impressed I purchased a second pair of …
I had a specific issue with a pair of glasses I didn’t even get from Spectrum, and they were very helpful and willing to fix them free of charge. Even when I came back multiple times because these glasses were just causing me so many issues. Next time I buy glasses or need an exam it will definitely be done here.
Hi! so the doctors and nurse are awesome here. But… my problem is with the “requirements” I which they tag on extra fees. When questioned about them, I received a bad attitude and was informed that I had been told they were “company” …
I have never had a bad experience with the doctors and staff! They are friendly, caring, and helpful. I love the ability to book appointments online and the lengths they have gone to, to ensure safe interactions.
WORST ESTABLISHMENT EVER. Doctor hamrrick and the secretaries order the wrong contacts multiple times. I spoke with the manager Melissa about returning the unopened wrong contacts and she was very rude about it. She kept interrupting me …
I returned to Spectrum Optical due to my new glasses giving me headaches and eye soreness. It turned out my new prescription was a little too strong. (I don’t blame anyone for this. It happens.) I had the pleasure of being cared for by …
Dr Goellnet. was extremely knowledgeable about my unusual eye problems and worked hard to accommodate me. Spectrum optical helped me get new affordable glasses. I was very satisfied!
The procedures put in place by Spectrum Optical to protect patients from COVID-19 were very well thought out and followed. Dr. Cynthia Zwolensky performed a very thorough examination, taking time to explain her findings. Missy was very …
Genuinely polite staff. Waiting areas were appropriately sectioned off and background music wasn’t too loud or instructive. Optometrist was respectful, knowledgeable, and explained his recommendations for my eye health without medical …
All the folks that I came in contact with at Spectrum were all very friendly. The receptionist, the assistant, to Dr Geollner. And then checking out was a breeze. I’ve been a patient here for about 5 years, I highly recommend Spectrum Optical.
My experiences with Spectrum Optical have been really great! Highly recommend them. The Doctors are all very personable and great as well as the staff. I have been very satisfied with my glasses and would not go anywhere else for my eye care.
I am fairly new to the area, went elsewhere last year, my daughter recommended here. They were amazing, so friendly, very efficient, thorough exam by Dr Goellner. He took the time to ahow/explain a “chip” in my retina that seems to have …
The staff from front desk, to the Technicians, and Dr. Pasinski are always a pleasure! Very compassionate re: any needs or concerns that I may have. Dylan was also very pleasant in fitting me for my new glasses. I love this group!
This is the second time I’ve gone to Spectrum Optical and I have to say it is the most rewarding experience I’ve had in a long time. Everyone is very knowledgeable kind and courteous. I plan to continue using Spectrum Optical for as long as …
If you want your eyes to be worse then what they were…and get terrible customer service….this is your jam…its your lobby staff…the doctors are awesome the people that fit your glasses are not…they don’t make you feel welcome and they seem like they have problems of their own that they should discuss on their downtime……
Friendly, helpful & efficient staff. No waiting time. Was seen promptly. Eye exam by doctor was thorough and questions were answered. Technician helped immensely in the selection of new frames that fit my face. Highly recommend Spectrum Optical.
I am now 69 years old and have had the opportunity to work with a number of Optical doctors and providers in West Virginia and New York state. Spectrum is, by far, the most competent, friendly and honest I have used. Reception staff, …
I have had an eye exam in one other office in Morgantown in the last 10 years. The difference between that office and spectrum is night and day. I very much think that a lot of that good experience is due to the very good staff at …
I saw Dr. Cindy for the first time..she is awesome! I was a little concerned as my previous dr. there retired so I wondered how the appt. would go. Dr. Cindy did a very thorough exam and gave a ton of information. The assistant also did a great job with all of the pre testing I definitely recommend Spectrum Optical.
This was my first appointment at Spectrum Optical. Everyone was pleasant and professional. I was pleased with the eye exam, very thorough and the optician that helped me pick out new frames. I highly recommend Spectrum Optical.
First time customer and very satisfied with my experience. I was seen quickly and everything was explained to me clearly and made me feel comfortable . Great experience. The lady who helped me choose my glasses was A+++and made my anxiety of choosing glasses, not so bad!!! Highly recommend.
This was my first visit to Spectrum Optical and all the employees were first class. I was taken in on time, the place is very efficient! Dr. Zwolensky did my eye exam and was very helpful in explaining what was going on with my eyes and what to expect as I age. Very happy with my appointment.
In general I got good service. I do have to say that getting my price for my new glasses took too long!! I should have been able to pay when I finished!! I know that my glasses were special but I really don’t think that it should have taken as long as it did.
In addition to myself, and my other children, We have an adult son with autism, that I have taken here for years. He is usually reluctant to go to any medical exam, and appointments are always a battle. Not here, he actually does not shy …
The young ladies who greet everyone when they enter are very friendly, cheerful and helpful. Also all the others I have encountered there. It is a very nice place to get your eyes examined and to get glasses.
During this time of Covid I felt completely, completely comfortable. You call when you get there; someone comes to your car and takes your temp and asks health related questions. You’re invited inside after passing that process and there …
The professional and outstanding service provided by Spectrum is very, very friendly and courteous from top to bottom. As soon as you walk in the door, you’re greeted by their receptionists with smiles and helpful attitudes, ensuring that …
Very friendly tech who took care of me today, and the doctor’s attention to detail was more than comforting. I came in with a headache from a long day at work, and the doctor stopped what she was doing to get me something for my headache. …
DO NOT ORDER GLASSES HERE! I had a major issue last time (the forgot to call me when the glasses were in and when I called after 2.5 weeks of waiting they overlooked the fact that the pair I needed were in and my sunglasses were not and …
I scheduled my appointment online which was super convenient and was able to see Dr. Hamric. I did not have to wait for very long in the waiting room and they are doing a great job with screening patients for COVID and following the CDC …
Spectrum Optical always goes above and beyond when it comes to customer service. Dr. Seese and his staff take the time to listen and make certain all your concerns are addressed. The front desk staff are friendly and considerate. The facility is beautifully appointed and newly renovated. A great place for all your eye care needs!
Everyone here is friendly and helpful. My exam was quick but thorough, and my opthalmologist made sure to go over in detail changes in my eye since the last visit. I have been there several times and plan to keep coming back for my future eye exam needs.
Dr. Seese was professional, thorough, and informative during my initial exam. Every staff member I encountered was pleasant, helpful, and customer focused. I only waited a few minutes to be seen by the tech (Jillian). She did a great job …
Always a good visit. Staff is knowledgeable and very courtesy. Love my Dr. Latest technology. They did away with the frames I liked but they still have a wide variety of beautiful frames. Would recommend this practice to anyone.
These eye-care professionals speak your language! If you are reading this review because you’re in need of glasses or contact lenses or anything to do with your eyes, this is the most professional operation in the mid-Atlantic. By the time …
These people are fantastic! They diagnosed a problem no one else had caught, corrected the problem in my prescription, and my new glasses have improved my vision significantly. Everyone was very meticulous in their work and made sure everything was just right.
I visited Spectrum Optical today for the first time in about a year. Each time I go, I am impressed with the way that I am treated by the staff and doctors. They are so nice and professional, I can’t suggest any improvements at all. …
I am so impressed with Spectrum! They were kind enough to get me in for an eye exam as a new patient on the same day I called. The front desk staff were welcoming and positive (thanks for helping me with directions!). Dr. Goellner was kind, …
I’m giving Spectrum Optical a 5 star review, ONLY because my last experience with Dr. Goellner was wonderful. I took my 9yr old daughter in for a check up a month ago, because her school found inconsistencies with her vision exam. First …
Incredibly friendly and professional! It had been several years since my last eye exam so I was a bit nervous, but the technicians and Dr. Seese were great at putting my mind at ease. When I was in the process of ordering new lenses and …
This was my very first visit to Spectrum Optical and I’ve got to say everything about this visit was Top notch!! Walking into the building My daughter and I was both Greeted, checked in quickly, sat for only a few minutes and was taken …
Very friendly and efficient Customer Service with professional staff! Caring eye doctors who take time to listen and answer all your questions and concerns. Great selection of designer and sports glasses. I will definitely refer all my friends and co-workers to Spectrum Optical!
We have been going to Spectrum Optical for about 7 years or more. My husband and I are so satisfied with their attention and services, the fact that every time we go for our eye appointment, their services are super great. I personally go …
Hello! Just had my eye appointment with Dr Goellner….fabulous doctor! He took great care in making sure my sight was being corrected as well as could be. I had an issue with my right contact lens. He removed the damaged lens and put …
I have been a patient at Spectrum Optical since college (a long time ago). At the time, I wasn’t a patient, but I had ripped my last contact lens and my new order was waiting at my parents’ house. I called Spectrum because they were close …
Without a doubt the most thorough eye exam I have ever received. Their technology is state of the art. Dr. Kerr was very kind, professional and explained in detail the problem w my eyesight.
Would highly recommend Spectrum Optical!
I called in to order contacts and Mia was amazing! She answered all my questions and was able to complete my order quickly!! Thank you so much for all you do!!
My cornea has been exposed over many years due to a congenital eye defect and I knew I needed to get some opinions to protect my eye and cornea. I visited Dr. Zwolensky and WOW!!! Her and her tech, Jennifer, have changed my life within the …
As a 15+ year patient, I came into your office today to order new lenses for a pair of frames I purchased in your shop maybe three years ago. These frames are like new since they had progressive lenses you persuaded me to try. These were …
Staff were friendly and knowledgeable, as was the doctor. They have a vast array of frames to choose from and between assessment, testing, consult and choosing frames – I was in and out within an hour.
Go to pick up contacts and they have no place to try them on. No solution to use. Wanted me to use a public rest room. Gross! Very rude front desk. Had to wait for an appointment to go up stairs to an exam room to try my contacts. Seemed like a forgien comcept to want to try them on while here
I’ve been going to Spectrum for 3 years now & have never had an issue until today. I normally see Dr. Hamric, but due to a scheduling issue was seen by Dr. Seese. Dr. Seese was immediately condescending and rude and remained so throughout …
I had a great experience from check-in to check-out! Dr. Alpino was awesome! His bedside manner was incredible and he had a way of explaining things so I could understand! Highly recommend!
Did Spectrum Optical get too big? I think so. I’ve scheduled with them every year for the past 16 years and their service, accuracy of your prescription, and policies have all gone downhill. …
We saw Dr Kerr as a new patient for my 13yr old son. This man was phenomenal with my (anxious about the appt) kid. So kind, explained everything, even went out of his way to call back after the appointment to let us know that after some …
I walked in one morning hoping to schedule an appointment to get my glasses repaired. The lady at the from desk was very kind, cheerful, and helpful. They were able to see me on the spot! I was in and out within 15 minutes without even …
Beat office ever
Exceptional customer service
Fantastic service and staff!!!
Dr. Pasinski is the best!
Wonderful!! They care.
Very good experience with knowledgeable staff.
Excellent service and the employees are the best
👎 …
Hacks… they will scam you. Taking advantage of the elderly… Karma will catch up to you!
Dr. Cindy Zwolensky is wonderful!
Always extremely professional and knowledgeable.
Great service! Best quality of work!
Friendly, knowledgeable, effecient and in timley manor!
Friendly staff, thorough examination, knowledgeable and considerate
It was great, Dr. Cindy always is!
Awesome staff! Fast yet efficient services!
Dr.Seese, Jenna and Emily are the best.
Dr Cindy Zwolensky is absolutely the best!!!!
Ruined a pair of frames then had the audacity to overcharge for them.
Excellent service. Very throughly examination. Highly recommend
Very thorough and professional. Great service from everyone!
It was very pleasant and helpful all the way around.
They helped me get the right glasses and they are patient
Great service. Kind and personable. Knowledgeable and professional.
Sectrum optical they all were very nice and professional
Very professional. And very accommodating. Don’t need to say more
Very good experience! Everyone was super nice!
DR.Cindy is amazing and she takes time to talk to you and let you know what is wrong.
Fast , friendly, professional care. Highly recommend Dr. Seese.
They were friendly the entire time and very helpful!
Very professional and an awesome group of people. Always smiling and always helpful
Had a great visit, everyone was very courteous, expedient and helpful! Give them a try!
All staff were so friendly! I didn’t want to leave.
The doctor is very nice and professional. I can see perfectly now!
They are very nice but I just wish they would call to tell if something is ready
Very professional and friendly staff. Staff members are eager to help and make you feel welcomed.
First visit and was so welcomed by the awesome staff and the service was fantastic
Excellent service. Friendly, knowledgeable staff. Prompt and thorough exam.
The women who work here were very nice and helpful. Highly recommend.
As always my concerns and questions were
answered and explained and resolved.
The staff is friendly and professional. The best!
I had an eye emergency and received excellent care from Dr. Gellner
The staff was very friendly, Cindy was a delight and helpful choosing my contacts
From the greeting to the exam it was flawless. Dr. Cindy and staff were great.
Very pleasant staff. Nice facility Dr Goellner is awesome.
Always friendly, timely, and professional! Aisha is amazing; phenomenal customer service!!
Staff was extremely friendly and knowledgeable. I’d highly recommend this location.
I came in as an emergency on a Saturday morning and they accommodated me right away. The staff and Dr. could not have been nicer.
I had the best experience ever everyone was friendly and sufficient. I’ll recommend them to everyone
I’ve never been to an eye care center that cares as much as this place does, they give 100% every time and not just the doctors but the girls at the front desk also
Dr. Zwolensky found a potentially serious issue and made a timely referral that likely saved me probable pain and sight problems. I am very grateful.
I’ve been seeing Dr. Pasinski at Spectrum Optical for 36 years. They’ve always been helpful & accommodating.
Dr. Seese and associates were professional, courteous, and knowledgeable. Great team 😘👓👀 …
Nice, helpful staff. Listened to my concerns and answered my questions. Love Dr. Goellner! Strongly recommend!
Almost no wait time and the doctor was very thorough and took his time! Very pleasant experience!
The Doctor was very professional yet very friendly and pleasant. Would highly recommend her.
Great optometrist. Very professional and clean facility. Staff was helpful and friendly.
Great, efficient staff and nothing but helpful, honest drs. They were great whole I had to bring my kids with me.
Good. Quick helpful people. Went the next day and within 15mins was in and out the door with new glasses ordered.
Excellent service, wide selection of eyewear and friendly staff. Highly recommend!
I’ve been going here for years and have never once had an issue. They also have some evening hours which is very convenient for getting around work schedules.
I was delayed with my first visit. Dr. Cindy was lovely as well as her staff!
I absolutely love Dr. Zewenski and her associates. Staff is friendly and everyone has a smile on their faces.
Always a pleasant and efficient experience. I just love Dr Seese, Gillian and Zach!
I have been going here since grade school. 20 years +! The staff is amazing and Dr. Seese is great!
Spectrum Optical was great ,they got you in and out pretty fast ,I will go back ,the people are wonderful and friendly
I’ve been with Spectrum Optical since 2010 and have always been treated very well. Everyone is very knowledgeable and helpful.
Fast efficient service, they do a great job and are making excellent accommodations for the current situation. Always feel like I’m taken good care of here!
Truly caring, kind staff, very quick service, and are always able to get you in ASAP for any emergencies. Love recommending these guys!
I had a problem with my eye and was able to get in the same day. They are awesome! Staff very friendly!
I care here with my insurance and was told I didn’t have to pay anything be cause it was covered. WHICH IS WHY I CHOSE THIS PLACE. Just to get to the end and they did my insurance wrong and I paid a nice little bill
Wonderful experience from start to finish! Reception, tech, physician, and frame tech were all pleasant, kind, welcoming, and knowledgeable!
Pleasant experience every single time. My wife and I both go there, have for years, and don’t see anything changing. Keep up the good work 👍 …
Quick and efficient check in and out process. Plenty of space to physically distance. Doctor and staff are kind and courteous!
Very friendly, helpful, courteous staff. Dr Cindy is a phenomenal optimist – caring, takes time to listen to you
This office is the very best. The way they handle my 5 yrs old( who is shy) Is awesome !!!! Very professional and courteous.
The entire staff was prompt to assist us and the entire examination was super efficient. Very happy with my appointment.
The staff was very great the doc really wanted to help and answered all the questions that was asked took time to make sure everything was fitted good will be back thank you doctor Goellner and Chesley
My family and I love Spectrum Optical. Everyone is so friendly and helpful and work to make your visit a pleasant experience.
All staff members were professional, polite and friendly. I felt very comfortable and satisfied that I was receiving the best possible care and advice.
Great hours, modern technology, quick service and as far as I know, thorough care from the optometrist (do not deal with major eye problems, so I can’t speak to those that need more specialized care).
Spectrum was fantastic! The staff were super nice and helpful and Dr. G made the process so easy!
The best eye exam I have ever had. Excellent customer service. Great experience.
Everything about my visit was perfect. The staff was pleasant and knowledgeable. It was quick and efficient. Will definitely keep returning.
I have always received excellent service at Spectrum Optical. Dr. Goellner is wonderful and the staff are professional and very helpful.
My whole family has always gone there for years.
Always been very happy with the services they provide.
Highly recommended.
Excellent staff and thorough eye exam. Dr. Goellner is great. Highly recommend!
Taking advantage of the elderly is complete and utter BS. And the front desk “help” is a joke. I get better customer service from the foreigners trying to scam me out of my money. STAY AWAY!!!
Great staff! Always ready to assist. Great doctors. My Dr.is Goellener. He’s the best!
I have been a patient for a number of years,they are always very professional and accommodating. Just good people.
Been a patient of Dr. Pasinski for years and he has always been thorough and helpful! Was grateful he was able to work me in and get me needed assistance!
Wonderful experience. They were able to get me in quickly. Everyone was polite and patient with me and having both my toddlers.
They are really amazing People I really like one of the receptionist she’s very sweet loves my kids will give them lollipops keeping them entertained when she wasn’t busy I’d give this place an amazing start
The doctor are great, Selection not great on glasses and over priced. Place worry to much about looks of the place then customer service.
Safe, thorough, friendly and extremely knowledgeable! I have happily been going to Spectrum Optical for my vision needs, going on two decades now!
Everyone was very caring, helpful, and friendly during my check-in, pre-exam, and while finding glasses post-exam. Also, Dr Pasinski is the best!!
I’ve been going here since the early 90s and have always been happy. The current staff of Drs and attendants are amazing in every way.
Everyone is very friendly and helpful. They are caring physicians that do everything they can to explain your condition and discuss treatment options. Exceptional!
I find the bad reviews a little hard to believe. I was greeted and taken care of in a very professional manner. And I experienced 6 different people. They were all very helpful and it was even on a Saturday. Haha
Exceptional service. The staff and doctor are thorough, friendly, and personable. They explain everything clearly and encourage patients to ask any questions.
Awesome experience, I arrived early was called back early. Everyone is extremely polite and the Doctor knows my eyes and cares about what’s best for my eyes!
My family and I have had wonderful experiences, be sure to be honest with them as they want you to take your time and ensure your vision is spot on!
Had a difficult experience with the white-haired receptionist (the larger lady). The receptionist had a poor attitude upon asking about added charges. She was threatening and unpleasant and I would not recommend this office to anyone.
Everyone at Spectrum Optical is very friendly and welcoming. We appreciate their professionalism
and excellent care.
Staff and Dr. we’re very quick, efficient, friendly and accommodating. Also very understanding of my special needs child. Wonderful experience, would recommend!
Highly recommend! They were so helpful, fast and efficient. I was honestly in and out in a timely manner. All the staff I spoke with answered any questions I had and made sure I left feeling comfortable. Thanks!
The only place that’s ever got my glasses correct.
They are always very friendly upon arrival to check out. If you need glasses, they will be honest in assisting you to choose the best frames for you. I don’t ever plan on going elsewhere.
Very courteous and accommodating. Hadn’t been able to wear contacts in years. Dr. Cindy was able to get me fitted with some that worked perfect.!!
Very friendly staff and very helpful when it comes to picking out glasses which is always hard because you can’t see they are awesome! I have recommended them many times and will continue to do so.
This place is amazing. I’m so glad sightbox booked my appt here or I would have never found this wonderful gem. It’s my first time with contacts and they were so helpful,patient and friendly. Will never go anywhere else. Dr. Lasher is great!
My eyes weren’t high on my priority list…but I woke up and realized my annual appointment was due and we were leaving town… I called Emily at Spectrum… several conversations later she worked me in….Great knowledgeable and friendly staff…Thnx for all your efforts 😎 …
I expected nothing but the best from any group that Dr. Zwolenksy joined and they really delivered. Great facilities, courteous staff, up to date tech, competent care, and fair pricing. I’ll be back. Much appreciated.
Jenna is the nicest person I ever met working at a eye place. She really takes the time to help you figure out and explain everything.
Clean and comfortable environment, attention to detail by the optometrist, and proffessional friendly service from the reception staff, and following all recommended CDC COVID guidelines.
This was my first visit to see Dr Goellner. The office staff were kind, efficient and professional. Dr. Goellner was personable and answered any questions that I had. I highly recommend him and his office.
I’ve been coming to this place for years! Incredible friendly service and Dr. Goellner is top notch. I’d recommend spectrum optical to anyone!
This is the best eye and optical office I have ever used in my life. I have lived in several major cities and can say without hesitation they have the best customer service I have seen! Great job!
My whole family loves going here. My child had a medical condition that could cause eye issues and they always take the time to tell him what they are doing and why. They are super friendly and helpful.
Spectrum followed safe social distancing practices. They were efficient, timely and professional. I received a thorough eye examination by the technician and Dr. Seese.
The staff are friendly and knowledgeable. The wait times are very long- we were there 2 hours for a routine eye appointment that should of been 30-45 minutes.
All the staff were very friendly and professional from the minute i walked in the door. Dr. Gilner and his staff go above and beyond to provide you with excellent eye care.
Dr. Zwolensky is by far the most thorough and knowledgeable eye doctor I have ever met. The staff is friendly and accommodating as well. I whole heartedly recommend them.
Spectrum is incredible! Everyone I interacted with was extremely friendly and helpful. And Ayesha completely took the stress out of choosing new frames! Thank you Spectrum Optical!
The staff is super nice and helpful. Dr Goellner is the best. He listens well and takes time to explain things. He cites evidence based research in his explanations which I really like.
Fantastic eye doctors and staff – always professional, friendly and clean. I can’t say enough good things. They are the best in town!
When I went in, everyone seemed like it was the end of a long hard day. Everyone except Jillian. She was 11/10. She was exceedingly welcoming and professional. I wish she was at all of the doctor offices I go to .
I havent had any major issues with this place but it seems that they have taken on more customers than they can handle. It is nearly IMPOSSIBLE to get in on a date that is convenient for you. Saturday’s are completely booked until …
Arrived for routine eye exam on time and was seen promptly by Dr Zwolensky. I liked her and the rest of the staff. The office was busy and a bit cramped, but I had an otherwise positive experience.
I had my first visit with Spectrum Optical and let me just say the staff is super nice! The Dr. was very helpful! I’m highly impressed with this place!
All i can say is do not make an 8 am appointment. I have had many appointments and the staff and Drs. were always very efficient. But yesterday, except for the receptionist, seemed as though they were still asleep. Maybe it was the cold weather.
Spectrum Optical, PLLC is definitely a 5 star organization that cares 100% about their patients.
Thank you again for your great service today!
Everyone from the front desk staff to the doctor was so nice! They answered all my questions and were so thorough. The whole visit was a great experience!
Everyone at Spectrum Optical is so friendly and professional! Dr Goellner is the best and always takes time to do a thorough exam! He explains everything to me and answers all my questions!
I have been going to spectrum for about 3 years now and they are wonderful! They friendly, answer any questions you have and get you in and out quick! I love their new exam rooms as well!
Dr. Goellner has been my eye doctor for years. He’s intelligent and kind. The staff has always been courteous and professional and I’ve never had to wait too long. I’ve never had a bad experience at this place.
I’m giving 5 stars to the doctor and the optometrist who helped me pick out my glasses but the receptionists need an attitude check. No need to get mouthy with a customer when they only ask if their glasses have made it in when they’re having headaches and want the new prescription soon.
Clean, welcoming environment. The staff is great. My appointment was on time, and fast. Dr Goellner is friendly, very informative and polite.
After many years of struggling with bad glasses and never achieving better eye sight. I searched and found Spectrum. Their staff is wonderful and I now have the best vision and glasses I have ever had!!
The staff were all pleasant though clearly not into small talk at all lol but thats no big deal. The eye exam was pretty quick took maybe 25 mins. The only reason im giving a mediocre rating is because they did not have many glasses that …
The scheduler was amazing and was super helpful. They had to put me on a waiting list for a last minute appointment and called me back 10 mins later with a cancellation. The appointment was run efficiently and professionally. I have nothing negative to say about the entire experience!
I am a first time patient being at Spectrum Optical, and I had a great experience while I was there. Great and friendly nurses, doctors, staff all together. Not to mention Dr. Seese was also great!
Spectrum eye was fantastic. Dr Alpino was great and knowledgeable. Would definitely recommend them
Dr’s there are great. They take their time and always answer questions. I had a great girl that took her time and helped with picking out my glasses.
Cannot give them enough stars!!! I’m very indecisive so picking out glasses is a very hard decision for me. Veronica spent 2+ hours with me, listened to every thought I had, and even brought others over to help reassure me with decisions. …
This was my very first visit and it was an “amazing” experience! The staff had it together! No wait time! The provider was extremely thorough and very friendly! Could not have had a better experience! I highly recommend and will be taking my boys there today! Love this place!
Every employee was respectful and friendly. Dr. Goellner was easy to talk to and listened to what I had to say about my vision. Everyone did a great job on my eye exam. Thank You
I’ve lived everywhere & have had a lot of eye drs over 35 years and Dr. Zwolensky is over the top above and beyond anyone I’ve been to. Request her! I didn’t think I could ever wear contacts again because contacts affected my closeup …
THIS PLACE IS SO GREAT. Everyone I had to deal with in my experiences, have been so sweet, and considerate. And my glasses came in SO MUCH faster than I could have imagined. I’m going to keep coming back. This is the best place in …
Wasn’t told that a discussion about contacts and trying a pair would cost me an additional $50. …
Love this place! I was able to get in quickly…Dr Lasher is knowledgeable, friendly, & makes me feel comfortable. The optometrists are also awesome. The gal I had helped me choose between several glasses I really liked. Helped me choose …
The doctors here are fantastic, especially Dr. Goellner and Dr. Pasinski. They are thorough and knowledgable and instill confidence. The technicians who help you with ordering glasses (e.g., Jacob) are not pushy. Instead, they are patient …
After not having my eyes examined for over 30 years I have to say that the people at Spectrum Optical are great to work with. From appointment scheduling right down to the frame fittings I had a wonderful experience.
This is a terrific business that cares about it’s customers. The eye doctors are experienced and knowledgeable, and the eye techs and office staff go out of their way to ensure you have a positive experience. They have a great frame selection, although their petite offerings are limited. The best in town by far.
Spectrum has taken care of me since I was 8 years old (14 years now) and they have always went above and beyond. They’re easy to work with and will answer all your questions to make you feel comfortable with whatever you choose to get done. …
Never got the prescription right and the frames came with the wrong screw so the lenses keep popping out.
Steve Miller has provided me prompt service as a walk in customer on several occasions. He always does a thorough job in correcting the problem with my glasses. I have been a patient of Spectrum for thirty years and the doctors and staff have all been excellent. I recommend Spectrum Optical highly. Wade Stoughton
Dr. Seese is awesome to say the least I had a last-minute problem. I ran out of contacts didn’t realize it and had a trip coming up to Kuwait and my prescription was expired so he saved the day and saved my trip “Since I had previously been …
I have been seeing Dr Goellener at Spectrum Optical for close to 20 years. I enjoy talking with him and his thorough eye examinations. I appreciate the samples and the quick return time on lenses. Thanks for all the care over the years!
The staff were very professional and maintained all COVID precautions. My concerns about my eyes were listened to and then addressed. Dr.Hamric was through, answered all of my questions and gave me choices about my care. In fact my husband …
The staff was very friendly and knowledgeable about their products. I purchased eyeglasses on this particular visit and they were sure to inform me on promotions going on at the moment I was so impressed I purchased a second pair of …
I had a specific issue with a pair of glasses I didn’t even get from Spectrum, and they were very helpful and willing to fix them free of charge. Even when I came back multiple times because these glasses were just causing me so many issues. Next time I buy glasses or need an exam it will definitely be done here.
Hi! so the doctors and nurse are awesome here. But… my problem is with the “requirements” I which they tag on extra fees. When questioned about them, I received a bad attitude and was informed that I had been told they were “company” …
I have never had a bad experience with the doctors and staff! They are friendly, caring, and helpful. I love the ability to book appointments online and the lengths they have gone to, to ensure safe interactions.
WORST ESTABLISHMENT EVER. Doctor hamrrick and the secretaries order the wrong contacts multiple times. I spoke with the manager Melissa about returning the unopened wrong contacts and she was very rude about it. She kept interrupting me …
I returned to Spectrum Optical due to my new glasses giving me headaches and eye soreness. It turned out my new prescription was a little too strong. (I don’t blame anyone for this. It happens.) I had the pleasure of being cared for by …
Dr Goellnet. was extremely knowledgeable about my unusual eye problems and worked hard to accommodate me. Spectrum optical helped me get new affordable glasses. I was very satisfied!
The procedures put in place by Spectrum Optical to protect patients from COVID-19 were very well thought out and followed. Dr. Cynthia Zwolensky performed a very thorough examination, taking time to explain her findings. Missy was very …
Genuinely polite staff. Waiting areas were appropriately sectioned off and background music wasn’t too loud or instructive. Optometrist was respectful, knowledgeable, and explained his recommendations for my eye health without medical …
All the folks that I came in contact with at Spectrum were all very friendly. The receptionist, the assistant, to Dr Geollner. And then checking out was a breeze. I’ve been a patient here for about 5 years, I highly recommend Spectrum Optical.
My experiences with Spectrum Optical have been really great! Highly recommend them. The Doctors are all very personable and great as well as the staff. I have been very satisfied with my glasses and would not go anywhere else for my eye care.
I am fairly new to the area, went elsewhere last year, my daughter recommended here. They were amazing, so friendly, very efficient, thorough exam by Dr Goellner. He took the time to ahow/explain a “chip” in my retina that seems to have …
The staff from front desk, to the Technicians, and Dr. Pasinski are always a pleasure! Very compassionate re: any needs or concerns that I may have. Dylan was also very pleasant in fitting me for my new glasses. I love this group!
This is the second time I’ve gone to Spectrum Optical and I have to say it is the most rewarding experience I’ve had in a long time. Everyone is very knowledgeable kind and courteous. I plan to continue using Spectrum Optical for as long as …
If you want your eyes to be worse then what they were…and get terrible customer service….this is your jam…its your lobby staff…the doctors are awesome the people that fit your glasses are not…they don’t make you feel welcome and they seem like they have problems of their own that they should discuss on their downtime……
Friendly, helpful & efficient staff. No waiting time. Was seen promptly. Eye exam by doctor was thorough and questions were answered. Technician helped immensely in the selection of new frames that fit my face. Highly recommend Spectrum Optical.
I am now 69 years old and have had the opportunity to work with a number of Optical doctors and providers in West Virginia and New York state. Spectrum is, by far, the most competent, friendly and honest I have used. Reception staff, …
I have had an eye exam in one other office in Morgantown in the last 10 years. The difference between that office and spectrum is night and day. I very much think that a lot of that good experience is due to the very good staff at …
I saw Dr. Cindy for the first time..she is awesome! I was a little concerned as my previous dr. there retired so I wondered how the appt. would go. Dr. Cindy did a very thorough exam and gave a ton of information. The assistant also did a great job with all of the pre testing I definitely recommend Spectrum Optical.
This was my first appointment at Spectrum Optical. Everyone was pleasant and professional. I was pleased with the eye exam, very thorough and the optician that helped me pick out new frames. I highly recommend Spectrum Optical.
First time customer and very satisfied with my experience. I was seen quickly and everything was explained to me clearly and made me feel comfortable . Great experience. The lady who helped me choose my glasses was A+++and made my anxiety of choosing glasses, not so bad!!! Highly recommend.
This was my first visit to Spectrum Optical and all the employees were first class. I was taken in on time, the place is very efficient! Dr. Zwolensky did my eye exam and was very helpful in explaining what was going on with my eyes and what to expect as I age. Very happy with my appointment.
In general I got good service. I do have to say that getting my price for my new glasses took too long!! I should have been able to pay when I finished!! I know that my glasses were special but I really don’t think that it should have taken as long as it did.
In addition to myself, and my other children, We have an adult son with autism, that I have taken here for years. He is usually reluctant to go to any medical exam, and appointments are always a battle. Not here, he actually does not shy …
The young ladies who greet everyone when they enter are very friendly, cheerful and helpful. Also all the others I have encountered there. It is a very nice place to get your eyes examined and to get glasses.
During this time of Covid I felt completely, completely comfortable. You call when you get there; someone comes to your car and takes your temp and asks health related questions. You’re invited inside after passing that process and there …
The professional and outstanding service provided by Spectrum is very, very friendly and courteous from top to bottom. As soon as you walk in the door, you’re greeted by their receptionists with smiles and helpful attitudes, ensuring that …
Very friendly tech who took care of me today, and the doctor’s attention to detail was more than comforting. I came in with a headache from a long day at work, and the doctor stopped what she was doing to get me something for my headache. …
DO NOT ORDER GLASSES HERE! I had a major issue last time (the forgot to call me when the glasses were in and when I called after 2.5 weeks of waiting they overlooked the fact that the pair I needed were in and my sunglasses were not and …
I scheduled my appointment online which was super convenient and was able to see Dr. Hamric. I did not have to wait for very long in the waiting room and they are doing a great job with screening patients for COVID and following the CDC …
Spectrum Optical always goes above and beyond when it comes to customer service. Dr. Seese and his staff take the time to listen and make certain all your concerns are addressed. The front desk staff are friendly and considerate. The facility is beautifully appointed and newly renovated. A great place for all your eye care needs!
Everyone here is friendly and helpful. My exam was quick but thorough, and my opthalmologist made sure to go over in detail changes in my eye since the last visit. I have been there several times and plan to keep coming back for my future eye exam needs.
Dr. Seese was professional, thorough, and informative during my initial exam. Every staff member I encountered was pleasant, helpful, and customer focused. I only waited a few minutes to be seen by the tech (Jillian). She did a great job …
Always a good visit. Staff is knowledgeable and very courtesy. Love my Dr. Latest technology. They did away with the frames I liked but they still have a wide variety of beautiful frames. Would recommend this practice to anyone.
These eye-care professionals speak your language! If you are reading this review because you’re in need of glasses or contact lenses or anything to do with your eyes, this is the most professional operation in the mid-Atlantic. By the time …
These people are fantastic! They diagnosed a problem no one else had caught, corrected the problem in my prescription, and my new glasses have improved my vision significantly. Everyone was very meticulous in their work and made sure everything was just right.
I visited Spectrum Optical today for the first time in about a year. Each time I go, I am impressed with the way that I am treated by the staff and doctors. They are so nice and professional, I can’t suggest any improvements at all. …
I am so impressed with Spectrum! They were kind enough to get me in for an eye exam as a new patient on the same day I called. The front desk staff were welcoming and positive (thanks for helping me with directions!). Dr. Goellner was kind, …
I’m giving Spectrum Optical a 5 star review, ONLY because my last experience with Dr. Goellner was wonderful. I took my 9yr old daughter in for a check up a month ago, because her school found inconsistencies with her vision exam. First …
Incredibly friendly and professional! It had been several years since my last eye exam so I was a bit nervous, but the technicians and Dr. Seese were great at putting my mind at ease. When I was in the process of ordering new lenses and …
This was my very first visit to Spectrum Optical and I’ve got to say everything about this visit was Top notch!! Walking into the building My daughter and I was both Greeted, checked in quickly, sat for only a few minutes and was taken …
Very friendly and efficient Customer Service with professional staff! Caring eye doctors who take time to listen and answer all your questions and concerns. Great selection of designer and sports glasses. I will definitely refer all my friends and co-workers to Spectrum Optical!
We have been going to Spectrum Optical for about 7 years or more. My husband and I are so satisfied with their attention and services, the fact that every time we go for our eye appointment, their services are super great. I personally go …
Hello! Just had my eye appointment with Dr Goellner….fabulous doctor! He took great care in making sure my sight was being corrected as well as could be. I had an issue with my right contact lens. He removed the damaged lens and put …
I have been a patient at Spectrum Optical since college (a long time ago). At the time, I wasn’t a patient, but I had ripped my last contact lens and my new order was waiting at my parents’ house. I called Spectrum because they were close …
Without a doubt the most thorough eye exam I have ever received. Their technology is state of the art. Dr. Kerr was very kind, professional and explained in detail the problem w my eyesight.
Would highly recommend Spectrum Optical!
I called in to order contacts and Mia was amazing! She answered all my questions and was able to complete my order quickly!! Thank you so much for all you do!!
Dr Goellner was more than superb, in taking time to examine my retina, and fully explain the problem, and explaining the future plan
My cornea has been exposed over many years due to a congenital eye defect and I knew I needed to get some opinions to protect my eye and cornea. I visited Dr. Zwolensky and WOW!!! Her and her tech, Jennifer, have changed my life within the …
As a 15+ year patient, I came into your office today to order new lenses for a pair of frames I purchased in your shop maybe three years ago. These frames are like new since they had progressive lenses you persuaded me to try. These were …
Staff were friendly and knowledgeable, as was the doctor. They have a vast array of frames to choose from and between assessment, testing, consult and choosing frames – I was in and out within an hour.
Go to pick up contacts and they have no place to try them on. No solution to use. Wanted me to use a public rest room. Gross! Very rude front desk. Had to wait for an appointment to go up stairs to an exam room to try my contacts. Seemed like a forgien comcept to want to try them on while here
I’ve been going to Spectrum for 3 years now & have never had an issue until today. I normally see Dr. Hamric, but due to a scheduling issue was seen by Dr. Seese. Dr. Seese was immediately condescending and rude and remained so throughout …
I had a great experience from check-in to check-out! Dr. Alpino was awesome! His bedside manner was incredible and he had a way of explaining things so I could understand! Highly recommend!
Did Spectrum Optical get too big? I think so. I’ve scheduled with them every year for the past 16 years and their service, accuracy of your prescription, and policies have all gone downhill. …
We saw Dr Kerr as a new patient for my 13yr old son. This man was phenomenal with my (anxious about the appt) kid. So kind, explained everything, even went out of his way to call back after the appointment to let us know that after some …
I walked in one morning hoping to schedule an appointment to get my glasses repaired. The lady at the from desk was very kind, cheerful, and helpful. They were able to see me on the spot! I was in and out within 15 minutes without even …