We offer minimally invasive surgery and non-surgical spine treatments to help patients in North Richland Hills, TX find relief from neck and back pain. See more
Read More| Thursday | 8AM to 5PM |
| Friday | 8AM to 12PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
8801 N Tarrant Pkwy, North Richland Hills, TX 76182
All they care about is your money! Does nothing to help with the pain you are in
Great people, amazing expertise
This is a great place!
Just had an MRI done there outstanding patient care very impressed.
Once again, Dr. Hay, the best! The staff is always friendly and professional!
Dr. Hay and staff were absolutely amazing! 10/10 hands down!
I’ve been using them for over a year and love it. They do their best to control osteoarthritis.
Pina is great. She really listens to her patients to understand fully how to help them.
I have been seen by several physicians at Spine Works and I have been very impressed by their expertise. If you are suffering from back pain this is the place to go to get relief from the problem. I went here for help with this problem and I am glad I did.
Currently recovering from low back 360 surgery with spine fusion on 3 levels. Dr. Phelps is the best, the staff is wonderful.
Easy appointment scheduling — easy intake — great customer service when we arrived no complaints.
Love this place! First time here today and had an amazing experience! The staff really care about your well being. One of the staff took her lunch break to get me in for an mri today!! Thank you Melinda!
Only 2 days in and they’ve taken such great care of our daughter . Admitting and X-rays, the tech even worked through her lunch just to take care of our daughter! Amazing staff ,
Brock Smiths patient etiquette is awful! I requested a post op x-ray of my scs and he became combative and rude. Mind you this was my 2nd surgery because they didnt catch a mistake the first time because they didn’t do a post op x-ray. So …
The Doctors and Staff are wonderful, caring people. I think I have met all the staff and Doctors since I started my visits in 2017. I would definitely recommend Spine Works Institute to anyone experiencing back pain and/or issues.
Dr. Hansen and staff are great, highly recommend.
After several injections and a rhizotomy there was no relief. The pain got a lot worse. I asked for different medication to give me some relief and was told that dr hay would no longer treat me. Asked for referral to a different Dr and …
I sure wish I had read reviews of this location prior to taking my mother here who has two broke vertebrae. The front receptionist cussed me as I turned my back to her after placing the clipboard full of my mothers personal medical info …
I have had nothing but excellent care from their facility. They;re are plenty of nurses, Dr’s ,and assistants. Dr. Phelps handle my case professionally and very well. They all listened to me about all of my issues, since after being put …
Absolutely agree with each and every not-so-positive review. Extremely unprofessional front desk staff! Rude, inefficient and trying to herd as many cattle through as possible. I had an initial appointment with Brock (who was great), went …
Do not go here. Expensive, ineffective, unprofessional, and disorganized. I spent thousands of dollars on useless treatments, received inadequate pain management, and was dropped without warning because ,”No treatments had provided adequate …
Sad, after all the time I had been there, loved the people and loved the Doctors, just to find out they told me that I was no longer welcome there and that Dr. Hay would not see me anymore. All because I was in pain and needed relief, and …
Everyone is very friendly and considerate. Dr’s are great and take the time to help you.
I was happy with my visit 4 years ago. However was amazed to get a bill in late 2020 from them. No contact for over three years and suddenly they want money. Called my insurance company and they said Spine institute had submitted once or …
Pam is the best! She is always so happy and so caring!
Have been coming here for years, Brock and Dr. Hay are awesome! They always take the time to listen.
Nice clean facility. Friendly staff! Nurse Practitioner Ms Soni was very nice! Would definitely recommend!
DONT GO. JUST DONT DO IT. DONT HAVE TIME TO GO INTO DETAIL RIGHT BUT IF YOU DONT WANT TO BE RIPPED OFF AND NO PAIN CONTROL WHATSOEVER PLEASE DONT WASTE YOUR TIME OR MONEY OR HAVE A SURGERY THAT MAKES YOUR PAIN WORSE. GO THRU THE REVIEWS AND …
I’ve worked with both Dr. Phelps and Dr. Hay. Love them! They can get new patients in within 24 hours. Office is gorgeous! Staff is so sweet! Doctors are great clinically with a bedside manner to match!
I have seen Dr. Hay for the last six years. He is heaven sent. I can now walk longer than before with minimal pain. He has done all my surgeries and has wonderful bedside manners. I won’t go anywhere else. Robbie Villarreal
I have been going to spine Works for multiple years on and off I got to admit Dr. Joshua Hay is very professional and caring about his patients I had never met a doctor like this is the best to get you out of the pain with the injections …
Ten years ago I would have given them at least 4 stars. I am returning from moving out of state and while a patient of Spine Works Institute, received excellent surgery by Dr. Phelps, followup care from Dr. Smith and pain management from …
Pina and Dr Hay are the Best. I don’t know how they can see so many Patients that are in Pain, but they are still so patient and caring any time I see them. Much Appreciated.
Dr Hay is the best!! He listens to what you say and resolves the your issues 🙂 The staff are really friendly and work hard to make sure you have a pleasant experience!
Wanted to make an appt for my back and neck and they said insurance only covers one body part at a time. I called my insurance and that isn’t true. Canceled appt and won’t go back.
Very professional. Office help kind and informative. The Dr. is the greatest for the problem pain I’ve had in my back. I have had a fusion w/ Dr. Phelps wich saved my life. Dr. Hay is my pain Managent Dr. I wouldn’t change a thing.
Dr Phelps and Dr Hay both are outstanding. I have been going here since they opened and receive care for my degeneration in my back. I highly recommend both.
AVOID THIS OFFICE! My son (a respected police officer) was refused care, because he arrived to his appointment without a “paper copy” of his insurance card. When he made the appt. over the phone, he provided all insurance info, and he was …
Everyone here was great!! I was having low back pain after tweaking my back, I went and saw Brock and he listened to me and after some x-rays suggested I get an MRI. My MRI experience was great! They have an MRI on site, which was very …
I have seen Dr. Hay for almost two years now. He is one of the finest physicians I know. I have had injections and now am under a medication management pain program. He listens, is personable, and creates a comfortable experience. His …