Went to get cleats for my daughter and the sales person did not seem to want to help us but was very helpful to others and when I complained to the manger she did not care and I will not go back she did not believe white people can be discriminated against but I was
Went to buy new golf clubs was turned away because it was a Sunday and he may get busy which for some reason I accepted was told to come back during the week went back during week place was not busy one worker was hitting golf balls same …
50 customers on line to pay, line to BACK OF THE STORE & only ONE register is open!! Who manages this store???? Please come out if your office and HELP!!!!
Probably the worst customer service possible. No one around to help us in the shoe department. Waited 25 minutes until someone came and helped. Utterly ridiculous.
Very disappointed, went to loo for walk shoes left with nothing after 45 min. They look it up on a handhold say they have it in Stock then com back and say they don’t. Then I ask what do the have on my size they come back and say we have nothing. Very poor customer service.
The front desk was lazy to find a merchandise and the online website said they had an item in stock and supposedly the front desk said they don’t have it without looking. ASSUMING is not good for business
completely incompetent staff. Unable to transfer a call to a department. Hung up on twice after 20 minutes of waiting on hold. I got nothing, not a shred of information. You will not receive my business.
Very disappointing selection of jerseys for local sport teams. Limited sizes and quantities. I’ve been here several times and they never have any stock.
Half the items aren’t priced, no price scanners anywhere, when you’re getting rong up the prices of the item do not appear. In store items are marked one thing and ring up a few dollars more. Pay attention.
Good place to shopping!Sporting goods store,very well equipped !Rifle.Bicicle’S.Beisball equipment. Lady Man’s Children’s clothes 😍👍😎Alberto P.🇮🇹🇨🇺🇺🇸😎 …
I called just to see if they have a all red catchers set for my baseball team and they just kept putting me on hold telling me they would transfer me to team sports. must have been transferred about 5 to 6 times. it was pretty frustrating. I just called to ask a yes or no question
i needed help finding some stuff but thanks to Sterling i believe his name was he helped me find it !!!!! give that man a raise he was super nice and polite
Im not from around the area i called to see if they had something in stock they said yeah i drove all the way here and then had me waiting just to tell me they dont have non in stock
I used to love going here We walked in last night Oh it was disgusting Dirty you couldn’t find an employee anywhere to get a fitting room What is going on here I gave 3 stars because When the usaul manager is on its Great but last night the …
I exchanged a fishing pole the guy in the fishing dept. was more helpfull than anyone has been to me years. Its the only place I’m going to go for stuff like this.
Garbage over flowing at entrance, store looked like a tornado went through it and no engagement in walking the entire store. Not a good model for B&M retail.
Nice from the outside but just downright DIRTY inside. Boxes all over, shelves disorganized, trash on the floor, etc and that was on a quiet Tuesday evening. I cannot imagine what it looks like on the weekend.
There’s a staff named Henry. He clearly doesn’t understand why he’s there. Not only does he not listen to what the customer needs he is lazy enough to the point that he begins to lie to the customers. The store should take him off the floor or at least give him training on how to deal with customers. What a disgrace to the name Dick’s.
A store for all of your sporting needs. They had everything I needed for lacrosse and basketball. The workers there were nice and they helped me find anything that I needed
It had just restocked so very good to see and feel that normal energy that we have not been feeling due to covid-19. Had a long line, but very worth it.
This place is the worst! I came in for new sneakers and the service was horrible! If I could I would give it half of a star! I literally was waiting for help for at least 20 min and when i did the guy in the shoe department had the nastiest attitude, definitely not coming here again or would not recommend this store to anyone!
Good clean store well stocked… don’t go there if you’re a big or tall person they have next to nothing in 2xl and No 3 xl anything pants lenth 30 max nothing for me there so I bought sock’s with my gift card LOL!!
I came in because I hate shopping online. I wasn’t there to buy cheap items and yet, the only employee I saw walking around in 20 minutes had to call someone else. They never came. I walked out.
I just want to say I had no idea about what to get my husband and Robert in the golf selection was so nice and really helped make my choice. Thank you Robert
Great store within, the store is a bit disorganized, but it works fine for me. If you need sporting goods, this is the goto store. Their rewards app also helps yield a lot of good discounts.
An old man was following me and one other friend. we were not misbehaving but there was a group of people by us who were. the man started to scream at us when we picked up an item and was cursing at us to get the ___ out
Staff was useless. I asked 3 people for help, always referring me to someone else before someone showed up an hour later! And he told me he wasnt able to help! Really got the run around without being able to purchase anything.
Disappointed as no one picks up the phone at this store (Wayne, NJ).. I’ve been calling for the past 2 days and finally decided to take the drive.. Became more frustrated after walking in the store and hearing the phone ring non stop with no one paying any attention to it. Go visit Rockaway, NJ location.. night and day difference
NICE STORE!!! I had to go to the hunting department. The guy that helped me was very nice. They didn’t have what I needed on the shelf and he went into the back to look for more.
Athony (Wayne cashier) took my word for the sale price that was on the rack for the pair of life vests that they happened to be on. It clearly was a superior vest to the others on the same rack. So me and my girlfriend got our $80 onyx …
Shoe dept. is a joke…..only one worker and there’s a line to even ask for your size. Two cashiers only working once you’re ready to pay. Horrible location.
The customer service is the worst. I bought a bike and they said they would ship it to Wayne but it was canceled for no reason. Then I ordered the bike again and they messed up my address. I drove 30 min to go pick up the bike but they …
Thru tried to say buy one get one half of games but the sale was the same price as the two games”on sale” cause they use the retail price, manager was nice enough to give me the discount though. Huge selection and good service
Need more knowledgeable staff. No one seems to want to help customers. No one approached me to see if I needed help and everything seems disorganized. And they dont eveb carry snow boards!!!! Why carry sll the equipment except snowboards?! At least sports authority has them and will attach the bindings.I’ll shop else where.
Helpful with my son finding a drop 3 baseball bat. Did not push the most expensive bat. A little expensive but there was a small sale plus they honored my 10 dollar coupon. Good bats are expensive!
The work staff there is not friendly or helpful at all. I asked for wrist wraps for weight lifing and they showed me a door anchor. What is a door anchor? The cashier I had also asked me if I wanted my change back because it was 99 cents and she didnt feel like giving it to me. They all suck.
Restrooms were a mess and the item I was looking for that was available on the website was not actually available in store and it took 20 minutes to find someone that could actually go check the back for the item to come out with the …
Good spot for any sporting goods. Ideal if you need to see a wide variety of stuff to make a decision. I needed a ski jacket and it helped to see the weight and fit as opposed to guessing online.
I had to circle through this maze of a shopping center to find this place only to find that I could get what I was looking for on Amazon for half the price. I’ll pay 15% more for immediate gratification but 100% more to go get it myself? No, thank you. I’ll have it delivered to me in two days.
Bought my girlfriend her 1st compound bow today Diamond infinite …Lou from the archery dept.is aces and set her up good. I’ve been shooting for 25 yrs and he knew his stuff. Was a great experience and would’ve gave 5 stars but they need more archery products.
Price are ok. Good selection. Its holiday time and lines were pretty long. But it moved decently. Wish there was another big box sports store to help push prices down a little
There were five teenagers behind the register but two girls were the only ones working and the three guys were talking to each other. The three guys could not bother to take care of the customers in line until they felt like it. The one kid …
Bought online. Called to check on the order and change the color, if possible. Jon was very helpful in physically checking if it is possible. Great service, good quality at affordable prices.
I usually love coming here but the past few times i’ve had an awful experience, the works are some of the most unhelpful people I have ever met in my life. I also didn’t appreciate when I was resold a Fitbit watch that was broken. The girl …
After waiting over 20 minutes for help with a specific item. The person coming over to help stop to help another person in a different department. All the other employees walking around only seemed to know how to fold clothes. Waste of my time and and on professional staff
Cashiers are EXTREMELY rude and it’s so disgusting you go there to spend so much money on sporting equipment and when something rings up for more than a price on price tag YES I’m going to let you know the price is wrong MEGAN tried to say …
DSG is a super cool store carry all your sporting needs. The fishing section is reel nice yes I said reel not real. I go there for all my fishing needs rods, reels, lures, lines, nets and tools. Walk in the store go up to the escalator make …
So I went into the store today at 8pm… I knew it was going to be busy so I didn’t expect fast service but I went and sat for a while to get my sneakers they came and one kid asked me for a size and I told him 8 and he left for like 10 min …
During my recent purchase – I received customer service that made me feel like a king. First, I was pleasantly helped by Jamonica who directed el-Hajj (the manager) to my attention. He was extremely courteous and rapidly resolved my online …
What a difference in the customer service at this store in Wayne! JJ the staff member in the shoe department was knowledgeable, friendly, and professional. The manager whose name I cannot remember was also very accommodating and …
DO NOT BUY!!!! firearms from this location. Tried buying my son his first shotgun for graduating jr. Police academy and was told by one staffer that the background check was 20 minutes and was told by another staffer that it could take up …
I really appreciate the fact that when I place an order online if I don’t like it for any reason , I can simply bring it back to the store for a full refund. Hassel free is great! They always have what my son needs for whatever sport he doing that season.
There was only one worker that actually cared to help. This place is a joke. No body knows where anything is, nobody wants to help, retail shopping is so sad.
Was on the phone with a friend when she was told by an employee named Nick (he may be a manager) to leave because she was taking her time due to the lack of staff in each department. He may or may not be having a bad day BUT it’s …
So, I spent $700 here to get to the checkout to have Krista and Brooke talk to each other the whole time while checking me out. I think it’s very unprofessional, as someone in an Executive level position in retail, I would never legitimize …
I call to check on a credit received last week , first time they were giggling on the phone, second time they hang up on me and now they basically hang up at the first click …
The customer service was horrible. They were very rude too. We kept asking for customer service but they never came or told us they will find someone to help us. They all responded, “I don’t know about this. I’ll call someone to help you …
This store is great, but as a company they’re piss poor. I order a shirt with one day shipping on their online website on Saturday. Even though I order the shirt when they are not in business they told me I shall receive my shirt by that …
Today I felt like I was profiled at this store. I felt like a staff member kept following my every move like if I was shop lifting. The only reason I bought something was because it was Father’s Day and it was the only store that wasn’t crowded. I had to write this review to get this feeling off my chest after shopping today.
There are plenty of different options for what ever sport you are looking for. Very clean and organized store during the pendemic. There are many store workers walking around who can help you, however there are a few who are not interested in helping and say something to be able to walk away.
Went to get my fishing line put on. Had a great dialogue with the outdoors representative (quick tip: the line machine closes 15 minutes before they close so don’t try and do it last minute). I love going to that department because it isn’t …
If you don’t know exactly what you want and where it is located, forget about shopping there. The sales persons are not interested in helping and they don’t know their products. They are interested in starting a game of dodgeball though, …
The line for cashiers was insanely long, but they where rock stars and got what i thought was going to be a long wait to about 6 or 7 minutes. Line had to be 30 to 40 deep. Great job by those cashiers! Thank you!!!
I headed here to pick up ice hockey equipment for my son. They had a good amount of sticks, helmets, and skates in stock. I needed some help and the gentleman who was stationed in this department totally gave us all the wrong information. …
I went to this location to get softball equipment. We went to get cleats and two young guys in that department were REALLY RUDE. One of them didn’t even help showing us where to look. The second guy left my mom talking to her self. REALLY …
Placed an order on Tuesday because the website said the product was in stock and available for curbside pick up. Went to pick up and it wasn’t available. Got a message on Thursday YOUR ORDER IS READY FOR PICK UP. Went to pick up again and …
Nick, David and Megan were a great help! Bought a treadmill scheduled delivery and installation. Absolutely patient and knowledgeable. Especially nick on the floor. Thank you all.
Good place but always filled with people the lane is a long wait almost all the time. Fishing license machine is outdated doesn’t work well. Gear and all other items the store carries is awesome the prices is good.
Last few years I’d been lucky here but not this time. Not a great selection of men’s sneakers and poorly staffed. Not one employee asked if I needed helped. I was there on a Fri. In the early evening. In the last had been great so I will probably try them again.
Salesperson was rude, couldn’t be bothered to answer the questions I had regarding treadmills. I must have been confused, I thought he WORKED there. Guess they don’t need my money. The poor customer service is the reason stores are closing. I will gladly take my business elsewhere.
The store was clean and had a good selection. The cashier was friendly how ever staff members on the floor did not care to help me even though they keep walking to every place I seem to go in the store. One of them looked straight at me and …
They still have no idea about possible advantages of shopping offline over online. Wasted 1 hour in the store. Worst sales rep who do not even listens well. They can not even find the pair of the shoes on the display. I would buy online if …
I order a single glove from this place for curbside pickup. The wait order time is usually supposed to be an hour. I’ve been waiting three. I really dont understand why it’s so hard to find a single glove and place it in a box, unless the …
Tried to buy football cleats for my son today. Staff was visibly annoyed when asked for assistance and absolutely useless. Suggested we purchase online which is exactly what we did. From another vendor. If you need athletic gear and prefer to be treated poorly then THIS is the place to shop!
Great Golf selection and Dennis there is very knowledgable. He helped me pick out the right bounce for my wedge that improved my short game. He also put on the right sized grip based on my swing. I will continue to go here for all my golfing needs.
I bought a wood bat for and realized he didn’t need it the same night. I went to return it the next day (it never came out of the bag) and they refused to take it back saying it may have been tampered with. Dirty Trick! I asked if it was …
This is my favorite sporting good store. Go there all the time with my son. Not only do they have sporting goods, but also great sneakers and clothes for men, woman and children. And getting a membership is a great help to your wallet. I give them a Thumbs up…👍🏽 …
Horrible store. Half the stuff doesn’t have a price tag on it and when you ask a staff member how much it is they tell you that you have to bring it to the register to check. That is lazy and unprofessional. The line to the register had 20 …
If you’re coming here for cycling equipment, don’t waste your time. Very limited selection. They carry only one brand of helmet for adults, all essentially identical except for color. They sell bottle cages, but no bottles that will fit in …
I am always satisfied when I leave this store. While I am not a fishing expert, I’d say this store has everything you’d need to stock up on before you hit the water. The outdoor rep was very friendly when I went in to get line put on my …
This store has the absolute worst customer service. I returned something the same day I got it and the cashier who rung me up told me that the money would return back on my card in 3 days. 7 days later and the money still hasn’t went back …
I have been waiting for 1hr to get a bike i paid for. The poor guy working at the bike station doing his best, even asked for help. I personally went down stairs and asked the manager for help. When he finally came up stairs he walked …
Was just in the store on 2/25/2021 around 210pm and waited on a line, there was 2 associates at the register. One of the associates walked away and left another man at the register, who had his back turned to my husband and I, after …
Was recently there to look for some camping items. The camping section was disorganized and there weren’t any price tags on the shelves or on the items! We were looking for some specific sleeping pads and different sleeping bags and coolers …
I called the store to check if they had a certain bike in stock and built. 1st time the “associate” who answered the phone hung up on me instead of transferring. 2nd time he put me on hold until I realized no one will answer. I still did …
I usually like shopping here and never had a problem but I came here for some cleats and two people asked me what size and after 15min of waiting they came out and started chatting and asking other customers for sizes. I asked again and the …
Such a wonderful experience. Went to get fishing equipment for a gift. Bill was such a friendly and helpful sales person, can be described as an God send. I got everything I needed, and I know my son will love his birthday gift. I am super satisfied and definitely recommend without a doubt!
Go somewhere else to get your fishing/hunting license. Stood there for 25 min and also wanted to buy sunglasses from the case next to it. Employees saw me standing there. This isn’t the first time they ignore you when you go there. This is the willow brook location
I gotta leave a review for my boy David “Red Nike headband” I think he sold me on the Nishiki Manitoba hybrid style bike which is exactly what I wanted and explained. Super chill dude super legit bike. Thanks yo!
Worst management, worst experience ever…. Spoke to Manager about fishing clearance items and he offer me a discount deal if I take all the items on clearance sections . Then I spend next 2 hours taking most of the items and went to the pay. …
U gotta have some real money walkin in this store smh everything is $50! Great associates tho! If it wasn’t for the customer service I wouldnt be going back
Went there on 1/13/23 only to discover that ALL of their employees were too busy opening boxes and stacking shelves, in order to help me. I had to go to the front desk to get an employee to open up the dressing room because the “buttons” were NOT working. Very, very disappointed.
Such a bad experience to buy fishing license. Machine froze, they couldn’t print the license for me. Gave me phone number to call, staff didn’t know what to do. Was not helpful at all.
Very disappointed!!!
Came here for gloves, hat and ski pants. The prices are good. The selection is great. The employees are friendly and helpful. Plenty of parking. Free parking. Clean restrooms with actual paper towels.
I love this store! Absolutely necessary! Especially now that other sporting goods store aren’t around the area. Extensive products and I found exactly what I went there for. Will also be my #1 spot for all my fishing needs once the season …
Love them but pricey
Great products friendly workers
Great selection of fishing rod
Wide variety but way too expensive!
The workers were very nice
Big place you find almost everything
Only 1 register open with a long line.
Good luck finding someone to help you.
Staff was very friendly and helpful.
Out of stock on all saltwater rods!
helpful staff, huge variety of stuff
Curtis W. was great! Awesome experience.
Picking up the phone and hanging up before you can say anything
Large store. Pretty well merchandised.
Awesome. A lot of good products!
They had what I wanted.
Nice store. Tons of product!
Not as well stocked with hiking boots as I expected.
Love this store has everything
Service here is usually terrible. Probably understaffed.
Great place to shop for sports equipment.
If you love any Kind of sport this is the place you want go
Great service. Ask for Will.
It’s a great place to shop👍👍👍 …
They have everything you will possibly need for the season
Great stock! And staff
Clothing were on wrong size hangers on sale rack.
They have nothing in the sporting good section!!
No selection, unorganized, a complete mess upstairs
Had everything I needed. Great place
No staff, shelf pricing missing, no cashiers.
Place to get a fresh water fishing license.
They didn’t have what I was looking for.
Large retail sporting goods store largest selection for goods in North jersey
Good selections shoes and clothes 👍🏻🤗 good prices …
Found everything I needed.
They don’t have as much stock as they should in my opinion.
Kid helping was not eager at all to help look for a grill.
Friendly folks without temptation, ample parking day or night.
It was great very impressive space. Helpful staff
They had a lot of the stuff I ways looking for but a couple of stuff they didn’t have
I hate shopping so ordering online and picking it up is awesome!!
They said online the item I wanted was in the store. It wasn’t.
Did curbside pickup….was quick, efficient and painless…
Customer service is absolutely trash. Manager is also a total chode.
Lots of good sports items are there
Was picking up an item ordered online. Quick and proper
Well organized, highly trained staff. Friendly service.
They dont have a good selection of anything. They never have anyone on the floor to help you.
Prices fair. The guy at the shoes department very helpful
Poor selection of cleats and the longest line to pay I have ever seen anywhere.
Wide variety of sporting and camping gear. Very good prices
Very kind very helpful.thx.
It is a really big Dick sporting good’s😄😅😂 Friendly staff, helpful. …
Overpriced and limited selection of merchandise. Better to shop online.
Always have what I need. The staff was very helpful.
A great place to get sporting equipment
Joe was very helpful awesome person
Although you can almost find what you are looking for, there is no friendliness from employees.
Don’t come here to get shoes because the experience is long and frustrating due to the lack of workers!
It nice and clean very friendly
A great sporting goods place to buy. I like the outdoors sector as well
Awesome selection. Prices are a bit steep in some cases.
Very big store. You can find EASY what you need.
I love this place.It has top quality items there.
Don’t ever do curbside pick up, very slow (42 min wait)
Very nice
Great store fishing section is the best in this part of New Jersey
Best Place to shop for Sports apparel. Great pricing.
Store.manager has awesome customer service skills and made this experience enjoyable
In and out for a quick rod
Found what we were looking for. I was also looking at golf shoes. Prices were not marked and shoes were all shuffled about.
Nice and large location. Everything is spread out well but tends to be understaffed when I’m there
Great place to go, every thing ya need from trout fishing to hunting.
I only go here now for ammo, they aren’t the sports store we all usto know 😭 …
No one at this place knows how to do anything but hang clothes and fold pants don’t come here for co2 you’ll never get it filled
Store seemed s bit disorganized. Did not have full zipper women’s hoodie.
Great selection, customer service in golf area lacking.
Obnoxious kids running amuck. Bathroom the dirtiest one I’ve seen. Merchandise all over. Employees few and far between.
Never any staff around to help. Went in to buy kayak paddles, so many sizes. No one their to help walked entire floor so I left
Horrible Horrible Horrible customer service, this might as well be a self serve store. They don’t even rate one star.
I went in during the Christmas season, no staff on the floor. Good selection on clothing
My son loves this store so many sneakers to choose from.
I need to order something and they ordered it for me very nice people.
Great selection of sneakers for women, not the greatest sales help though.
It’s good place but they don’t have enough employees on the floor
All about sports! You can find anything in here! I like the buying atmosphere!
Big, beautiful store. So much to choose from. Nice employees. Tidy.
Huge new store. They are the reason Sports Authority is gone, they do everything better.
Not enough staff in the shoe department.. 20 customers to one shoe person.. we left
Great quick service for pickup. Bought a Columbia Jacket for a trip to Iceland this summer.
This store is huge
Good deals and anything you need available but WHY IS THERE ALWAYS A RIDICULOUS LINE??? It’s June 16, not Christmas?
Went to get cleats for my daughter and the sales person did not seem to want to help us but was very helpful to others and when I complained to the manger she did not care and I will not go back she did not believe white people can be discriminated against but I was
Didn’t find exactly what I was looking for but the sales people I eas able to find were very helpful.
Went to buy new golf clubs was turned away because it was a Sunday and he may get busy which for some reason I accepted was told to come back during the week went back during week place was not busy one worker was hitting golf balls same …
Great sporting goods store. We’ll kept inventory and the staff is knowledgeable.
50 customers on line to pay, line to BACK OF THE STORE & only ONE register is open!! Who manages this store???? Please come out if your office and HELP!!!!
Quick friendly service. Long line however it moved fast.
What I was looking for wasn’t even in stock, after there webpage mentioned they had this product..disappointing
Cashier needs a better attitude. At least we found the item we needed this time.
Lot of choice. Not cheap. Even after season ends. Long line st checkouts, only 2 registers opened
Escalator was broken and there was a huge line to use the only elevator
Awesome place. Very big. Large selection. Great customer service!
Probably the worst customer service possible. No one around to help us in the shoe department. Waited 25 minutes until someone came and helped. Utterly ridiculous.
In side of the store large enough to see everything especially from second floor , great variety with reasonable prices
Plenty of selection – good prices – great place for sporting goods.
They got rid of all hunting. There is no longer a reason for me to be at this location.
Willowbrook Mall location did not have tennis balls
Not much h merchandise for kids m very messy
They are getting rid of there hunting section. Even there clothing for hunting. What a disgrace. I will never go there again.
Store is nice, but literally trying to find someone to help you is like a needle in a haystack
It’s overly priced for items you can see and feel lack the quality it should have. My opinion Amazon is a better choice.
Long christmas line but plenty of cashiers to keep it moving.
Very disappointed, went to loo for walk shoes left with nothing after 45 min. They look it up on a handhold say they have it in Stock then com back and say they don’t. Then I ask what do the have on my size they come back and say we have nothing. Very poor customer service.
Staff is helpful. Spend a lot of time in fishing and hunting section and they always have what I need.
I came to Dick’s and they had what I needed, the running shoes I was looking for and with a great sale going on.
The front desk was lazy to find a merchandise and the online website said they had an item in stock and supposedly the front desk said they don’t have it without looking. ASSUMING is not good for business
completely incompetent staff. Unable to transfer a call to a department. Hung up on twice after 20 minutes of waiting on hold. I got nothing, not a shred of information. You will not receive my business.
Very disappointing selection of jerseys for local sport teams. Limited sizes and quantities. I’ve been here several times and they never have any stock.
Nice shop, they just let customers do whatever they want and it is often messy because people play with the equipment and leave stuff everywhere
Great place. Sometimes it takes to long to restock items so try to get the stuff for your kids before the season begins.
Whatever article you need is there… Good quality, nice environment… and they have restrooms at the second floor…!
Helpful staff. One stop shop for all sporting goods and clothing and back brace and ankle brace you name it. A bit pricy though.
Highly recommend this place for sporting goods especially fishing and ammos! Staff knows their stuff and they have a wide selection as well
Half the items aren’t priced, no price scanners anywhere, when you’re getting rong up the prices of the item do not appear. In store items are marked one thing and ring up a few dollars more. Pay attention.
The store is clean and neat, but is run by a skeleton crew specially so close to the holidays.
Bathrooms also need some attention.
Good place to shopping!Sporting goods store,very well equipped !Rifle.Bicicle’S.Beisball equipment. Lady Man’s Children’s clothes 😍👍😎Alberto P.🇮🇹🇨🇺🇺🇸😎 …
I went there to get sneakers, and i can get everything they had there cheaper online.thats whats gonna stop people from buying,,it stopped me today
My experience was excellent the manager pat did an excellent job taking care of myself and my wife, while the store was very busy. Thank you guys !
I called just to see if they have a all red catchers set for my baseball team and they just kept putting me on hold telling me they would transfer me to team sports. must have been transferred about 5 to 6 times. it was pretty frustrating. I just called to ask a yes or no question
i needed help finding some stuff but thanks to Sterling i believe his name was he helped me find it !!!!! give that man a raise he was super nice and polite
Worst sporting goods store ever! They have more people greeting/hovering at the door than actually helping customers.
Im not from around the area i called to see if they had something in stock they said yeah i drove all the way here and then had me waiting just to tell me they dont have non in stock
Everything you’ll need for sports but clothes are expensive. Amazon will be priced better for most items, although some only by$5-10.
This store is huge, and very well stocked. Sales on a lot of their stock also. Very clean as well, and staff was very helpful.
I used to love going here We walked in last night Oh it was disgusting Dirty you couldn’t find an employee anywhere to get a fitting room What is going on here I gave 3 stars because When the usaul manager is on its Great but last night the …
Waited very long to pick up a bike which I assured has already been built and waited for me. The problem was resolved quickly once escalated, though.
Shop here a lot. Staff is friendly. Store seems to be tidy for the most part
This mountain bike is one of the best things that could’ve ever asked for
I exchanged a fishing pole the guy in the fishing dept. was more helpfull than anyone has been to me years. Its the only place I’m going to go for stuff like this.
Garbage over flowing at entrance, store looked like a tornado went through it and no engagement in walking the entire store. Not a good model for B&M retail.
NOT Happy that they removed guns and ammo. Store lost hunters. Most of them also fish. So lost lots of customers.
I bought a bike online and had it assembled in the store. The builder was knowledgeable and it was ready the next day.
Sexist and ignorant.
I came in for a softball glove for my daughter.
Some gloves are labeled girls and some are labeled boys. …
Jamonica at Wayne store was extremely helpful purchasing coat, hat etc for my son based overseas in Marines – Thank you!
Don’t come here for soccer cleats, very limited selection and bored staff not knowledgeable or willing to help
Nice from the outside but just downright DIRTY inside. Boxes all over, shelves disorganized, trash on the floor, etc and that was on a quiet Tuesday evening. I cannot imagine what it looks like on the weekend.
There’s a staff named Henry. He clearly doesn’t understand why he’s there. Not only does he not listen to what the customer needs he is lazy enough to the point that he begins to lie to the customers. The store should take him off the floor or at least give him training on how to deal with customers. What a disgrace to the name Dick’s.
A store for all of your sporting needs. They had everything I needed for lacrosse and basketball. The workers there were nice and they helped me find anything that I needed
Great store to look for something you want it’s there an the staff is good to help find what ur looking for
It had just restocked so very good to see and feel that normal energy that we have not been feeling due to covid-19. Had a long line, but very worth it.
Awesome staff. They were very knowledgable with their fishing equipment. The tackle section was very neatly put away and easy to find.
This place is the worst! I came in for new sneakers and the service was horrible! If I could I would give it half of a star! I literally was waiting for help for at least 20 min and when i did the guy in the shoe department had the nastiest attitude, definitely not coming here again or would not recommend this store to anyone!
Great place but check availability online before you go. They may be out of popular items.
Needs a better checkout system. Most places have self checkout lines this place has 2 people running the cash registers with over 30 people waiting.
Good clean store well stocked… don’t go there if you’re a big or tall person they have next to nothing in 2xl and No 3 xl anything pants lenth 30 max nothing for me there so I bought sock’s with my gift card LOL!!
I came in because I hate shopping online. I wasn’t there to buy cheap items and yet, the only employee I saw walking around in 20 minutes had to call someone else. They never came. I walked out.
Ordered and paid for 2 dumbbells, email confirmed. drove 40 minutes to get there only to find out that they are out of stock.
I just want to say I had no idea about what to get my husband and Robert in the golf selection was so nice and really helped make my choice. Thank you Robert
Bill in camping / sporting goods was a huge help and a real gentleman. I love the camping gear and cooler that I got there.
Great store within, the store is a bit disorganized, but it works fine for me. If you need sporting goods, this is the goto store. Their rewards app also helps yield a lot of good discounts.
An old man was following me and one other friend. we were not misbehaving but there was a group of people by us who were. the man started to scream at us when we picked up an item and was cursing at us to get the ___ out
Staff was useless. I asked 3 people for help, always referring me to someone else before someone showed up an hour later! And he told me he wasnt able to help! Really got the run around without being able to purchase anything.
Great place with a little bit of everything! Managers are very helpful and friendly!
Disappointed as no one picks up the phone at this store (Wayne, NJ).. I’ve been calling for the past 2 days and finally decided to take the drive.. Became more frustrated after walking in the store and hearing the phone ring non stop with no one paying any attention to it. Go visit Rockaway, NJ location.. night and day difference
NICE STORE!!! I had to go to the hunting department. The guy that helped me was very nice. They didn’t have what I needed on the shelf and he went into the back to look for more.
Athony (Wayne cashier) took my word for the sale price that was on the rack for the pair of life vests that they happened to be on. It clearly was a superior vest to the others on the same rack. So me and my girlfriend got our $80 onyx …
Shoe dept. is a joke…..only one worker and there’s a line to even ask for your size. Two cashiers only working once you’re ready to pay. Horrible location.
The customer service is the worst. I bought a bike and they said they would ship it to Wayne but it was canceled for no reason. Then I ordered the bike again and they messed up my address. I drove 30 min to go pick up the bike but they …
Thru tried to say buy one get one half of games but the sale was the same price as the two games”on sale” cause they use the retail price, manager was nice enough to give me the discount though. Huge selection and good service
Need more knowledgeable staff. No one seems to want to help customers. No one approached me to see if I needed help and everything seems disorganized. And they dont eveb carry snow boards!!!! Why carry sll the equipment except snowboards?! At least sports authority has them and will attach the bindings.I’ll shop else where.
Helpful with my son finding a drop 3 baseball bat. Did not push the most expensive bat. A little expensive but there was a small sale plus they honored my 10 dollar coupon. Good bats are expensive!
The work staff there is not friendly or helpful at all. I asked for wrist wraps for weight lifing and they showed me a door anchor. What is a door anchor? The cashier I had also asked me if I wanted my change back because it was 99 cents and she didnt feel like giving it to me. They all suck.
Great, big, clean store. Sometimes staff are hard to find.
Restrooms were a mess and the item I was looking for that was available on the website was not actually available in store and it took 20 minutes to find someone that could actually go check the back for the item to come out with the …
Good stores carries alot
Sometimes slow checkout lines depending on the time
Good spot for any sporting goods. Ideal if you need to see a wide variety of stuff to make a decision. I needed a ski jacket and it helped to see the weight and fit as opposed to guessing online.
I had to circle through this maze of a shopping center to find this place only to find that I could get what I was looking for on Amazon for half the price. I’ll pay 15% more for immediate gratification but 100% more to go get it myself? No, thank you. I’ll have it delivered to me in two days.
Huge store compared to other locations I have been to. A lot of available staff to answer questions. Very helpful and friendly.
Bought my girlfriend her 1st compound bow today Diamond infinite …Lou from the archery dept.is aces and set her up good. I’ve been shooting for 25 yrs and he knew his stuff. Was a great experience and would’ve gave 5 stars but they need more archery products.
Price are ok. Good selection. Its holiday time and lines were pretty long. But it moved decently. Wish there was another big box sports store to help push prices down a little
There were five teenagers behind the register but two girls were the only ones working and the three guys were talking to each other. The three guys could not bother to take care of the customers in line until they felt like it. The one kid …
Bought online. Called to check on the order and change the color, if possible. Jon was very helpful in physically checking if it is possible. Great service, good quality at affordable prices.
I usually love coming here but the past few times i’ve had an awful experience, the works are some of the most unhelpful people I have ever met in my life. I also didn’t appreciate when I was resold a Fitbit watch that was broken. The girl …
After waiting over 20 minutes for help with a specific item. The person coming over to help stop to help another person in a different department. All the other employees walking around only seemed to know how to fold clothes. Waste of my time and and on professional staff
The variety of items was pretty good but I was constantly gang stalked by some dude working there named Gerald.
Cashiers are EXTREMELY rude and it’s so disgusting you go there to spend so much money on sporting equipment and when something rings up for more than a price on price tag YES I’m going to let you know the price is wrong MEGAN tried to say …
No NJ Devils apparel or any hockey apparel even though there is 22 games left in the season and more if you include playoffs. …
DSG is a super cool store carry all your sporting needs. The fishing section is reel nice yes I said reel not real. I go there for all my fishing needs rods, reels, lures, lines, nets and tools. Walk in the store go up to the escalator make …
So I went into the store today at 8pm… I knew it was going to be busy so I didn’t expect fast service but I went and sat for a while to get my sneakers they came and one kid asked me for a size and I told him 8 and he left for like 10 min …
During my recent purchase – I received customer service that made me feel like a king. First, I was pleasantly helped by Jamonica who directed el-Hajj (the manager) to my attention. He was extremely courteous and rapidly resolved my online …
The dudes that worked here were super chill and helpful. They also had a …. On their shirt
What a difference in the customer service at this store in Wayne! JJ the staff member in the shoe department was knowledgeable, friendly, and professional. The manager whose name I cannot remember was also very accommodating and …
DO NOT BUY!!!! firearms from this location. Tried buying my son his first shotgun for graduating jr. Police academy and was told by one staffer that the background check was 20 minutes and was told by another staffer that it could take up …
I really appreciate the fact that when I place an order online if I don’t like it for any reason , I can simply bring it back to the store for a full refund. Hassel free is great! They always have what my son needs for whatever sport he doing that season.
They had what I needed at a fair price. Online pick up was efficient and very courteous.
There was only one worker that actually cared to help. This place is a joke. No body knows where anything is, nobody wants to help, retail shopping is so sad.
Was on the phone with a friend when she was told by an employee named Nick (he may be a manager) to leave because she was taking her time due to the lack of staff in each department. He may or may not be having a bad day BUT it’s …
So, I spent $700 here to get to the checkout to have Krista and Brooke talk to each other the whole time while checking me out. I think it’s very unprofessional, as someone in an Executive level position in retail, I would never legitimize …
I call to check on a credit received last week , first time they were giggling on the phone, second time they hang up on me and now they basically hang up at the first click …
The customer service was horrible. They were very rude too. We kept asking for customer service but they never came or told us they will find someone to help us. They all responded, “I don’t know about this. I’ll call someone to help you …
This store is great, but as a company they’re piss poor. I order a shirt with one day shipping on their online website on Saturday. Even though I order the shirt when they are not in business they told me I shall receive my shirt by that …
Today I felt like I was profiled at this store. I felt like a staff member kept following my every move like if I was shop lifting. The only reason I bought something was because it was Father’s Day and it was the only store that wasn’t crowded. I had to write this review to get this feeling off my chest after shopping today.
There are plenty of different options for what ever sport you are looking for. Very clean and organized store during the pendemic. There are many store workers walking around who can help you, however there are a few who are not interested in helping and say something to be able to walk away.
Didn’t have any raquet balls nor racquetball rackets.blamed shipping issues. Had tons of inventory of everything else
Went to get my fishing line put on. Had a great dialogue with the outdoors representative (quick tip: the line machine closes 15 minutes before they close so don’t try and do it last minute). I love going to that department because it isn’t …
If you don’t know exactly what you want and where it is located, forget about shopping there. The sales persons are not interested in helping and they don’t know their products. They are interested in starting a game of dodgeball though, …
The line for cashiers was insanely long, but they where rock stars and got what i thought was going to be a long wait to about 6 or 7 minutes. Line had to be 30 to 40 deep. Great job by those cashiers! Thank you!!!
I headed here to pick up ice hockey equipment for my son. They had a good amount of sticks, helmets, and skates in stock. I needed some help and the gentleman who was stationed in this department totally gave us all the wrong information. …
I went to this location to get softball equipment. We went to get cleats and two young guys in that department were REALLY RUDE. One of them didn’t even help showing us where to look. The second guy left my mom talking to her self. REALLY …
Placed an order on Tuesday because the website said the product was in stock and available for curbside pick up. Went to pick up and it wasn’t available. Got a message on Thursday YOUR ORDER IS READY FOR PICK UP. Went to pick up again and …
Nick, David and Megan were a great help! Bought a treadmill scheduled delivery and installation. Absolutely patient and knowledgeable. Especially nick on the floor. Thank you all.
They got all you need for sporting goods. Will return in the future for more items
Good place but always filled with people the lane is a long wait almost all the time. Fishing license machine is outdated doesn’t work well. Gear and all other items the store carries is awesome the prices is good.
Last few years I’d been lucky here but not this time. Not a great selection of men’s sneakers and poorly staffed. Not one employee asked if I needed helped. I was there on a Fri. In the early evening. In the last had been great so I will probably try them again.
Salesperson was rude, couldn’t be bothered to answer the questions I had regarding treadmills. I must have been confused, I thought he WORKED there. Guess they don’t need my money. The poor customer service is the reason stores are closing. I will gladly take my business elsewhere.
The store was clean and had a good selection. The cashier was friendly how ever staff members on the floor did not care to help me even though they keep walking to every place I seem to go in the store. One of them looked straight at me and …
They still have no idea about possible advantages of shopping offline over online. Wasted 1 hour in the store. Worst sales rep who do not even listens well. They can not even find the pair of the shoes on the display. I would buy online if …
I order a single glove from this place for curbside pickup. The wait order time is usually supposed to be an hour. I’ve been waiting three. I really dont understand why it’s so hard to find a single glove and place it in a box, unless the …
Tried to buy football cleats for my son today. Staff was visibly annoyed when asked for assistance and absolutely useless. Suggested we purchase online which is exactly what we did. From another vendor. If you need athletic gear and prefer to be treated poorly then THIS is the place to shop!
Great Golf selection and Dennis there is very knowledgable. He helped me pick out the right bounce for my wedge that improved my short game. He also put on the right sized grip based on my swing. I will continue to go here for all my golfing needs.
I bought a wood bat for and realized he didn’t need it the same night. I went to return it the next day (it never came out of the bag) and they refused to take it back saying it may have been tampered with. Dirty Trick! I asked if it was …
This is my favorite sporting good store. Go there all the time with my son. Not only do they have sporting goods, but also great sneakers and clothes for men, woman and children. And getting a membership is a great help to your wallet. I give them a Thumbs up…👍🏽 …
Horrible store. Half the stuff doesn’t have a price tag on it and when you ask a staff member how much it is they tell you that you have to bring it to the register to check. That is lazy and unprofessional. The line to the register had 20 …
If you’re coming here for cycling equipment, don’t waste your time. Very limited selection. They carry only one brand of helmet for adults, all essentially identical except for color. They sell bottle cages, but no bottles that will fit in …
I am always satisfied when I leave this store. While I am not a fishing expert, I’d say this store has everything you’d need to stock up on before you hit the water. The outdoor rep was very friendly when I went in to get line put on my …
This store has the absolute worst customer service. I returned something the same day I got it and the cashier who rung me up told me that the money would return back on my card in 3 days. 7 days later and the money still hasn’t went back …
I have been waiting for 1hr to get a bike i paid for. The poor guy working at the bike station doing his best, even asked for help. I personally went down stairs and asked the manager for help. When he finally came up stairs he walked …
Was just in the store on 2/25/2021 around 210pm and waited on a line, there was 2 associates at the register. One of the associates walked away and left another man at the register, who had his back turned to my husband and I, after …
Was recently there to look for some camping items. The camping section was disorganized and there weren’t any price tags on the shelves or on the items! We were looking for some specific sleeping pads and different sleeping bags and coolers …
I called the store to check if they had a certain bike in stock and built. 1st time the “associate” who answered the phone hung up on me instead of transferring. 2nd time he put me on hold until I realized no one will answer. I still did …
I usually like shopping here and never had a problem but I came here for some cleats and two people asked me what size and after 15min of waiting they came out and started chatting and asking other customers for sizes. I asked again and the …
Such a wonderful experience. Went to get fishing equipment for a gift. Bill was such a friendly and helpful sales person, can be described as an God send. I got everything I needed, and I know my son will love his birthday gift. I am super satisfied and definitely recommend without a doubt!
Good selection and well layed out store. Scored a decent price on some hiking boots. They’ve basically put the competition out of business.
Staff upstairs was helpful when I approached them. They were pretty much huddled together in one area instead of spread apart throughout the store. …
Go somewhere else to get your fishing/hunting license. Stood there for 25 min and also wanted to buy sunglasses from the case next to it. Employees saw me standing there. This isn’t the first time they ignore you when you go there. This is the willow brook location
Hours on their website are wrong, wasted half an hour coming over here to find out they close at 7 on sundays.
I gotta leave a review for my boy David “Red Nike headband” I think he sold me on the Nishiki Manitoba hybrid style bike which is exactly what I wanted and explained. Super chill dude super legit bike. Thanks yo!
John who works in the golf section was very helpful and knowledgeable
Worst management, worst experience ever…. Spoke to Manager about fishing clearance items and he offer me a discount deal if I take all the items on clearance sections . Then I spend next 2 hours taking most of the items and went to the pay. …
Better inventory than most other Dick’s sporting goods I have been to. Staff is also super helpful and responsive
U gotta have some real money walkin in this store smh everything is $50! Great associates tho! If it wasn’t for the customer service I wouldnt be going back
Cust service was great, found some sports apparel that i love. Cashier was also helpful in making sure my rewards membership was correct.
If it ain’t an american past time, they don’t have it (i wanted rock climbing gear)… employees were helpful and kind tho
Went there on 1/13/23 only to discover that ALL of their employees were too busy opening boxes and stacking shelves, in order to help me. I had to go to the front desk to get an employee to open up the dressing room because the “buttons” were NOT working. Very, very disappointed.
Such a bad experience to buy fishing license. Machine froze, they couldn’t print the license for me. Gave me phone number to call, staff didn’t know what to do. Was not helpful at all.
Very disappointed!!!
Came here for gloves, hat and ski pants. The prices are good. The selection is great. The employees are friendly and helpful. Plenty of parking. Free parking. Clean restrooms with actual paper towels.
Michael (with the fantastic hair) was super helpful and calm during a rush on a Sunday. no nonsense and truly a fixer. Thank you very much.
I love this store! Absolutely necessary! Especially now that other sporting goods store aren’t around the area. Extensive products and I found exactly what I went there for. Will also be my #1 spot for all my fishing needs once the season …